쇼핑몰
예약 가능 여부 확인

판타이 인다 라고이 빈탄 여행 후기

5 out of 5
판타이 인다 라고이 빈탄
Jl. Gurindam Duabelas, Lagoi Bay, Bintan Resort, Kepulauan Riau, Bintan

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 172개 이용 후기 중 111개" "
평점 8 - 좋아요. 172개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 172개 이용 후기 중 7개" "
평점 4 - 별로예요. 172개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 172개 이용 후기 중 0개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

DAEHONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행 장소로 최고입니다^^
직원분들 모두 친절하셨고 시설 및 식사 너무 좋았습니다~^^
2020년 1월에 1박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2020년 1월 24일
Dear Our Valued Guest, Thank you for taking time to share your great feedback. We are delighted that you enjoyed your time with us at Holiday Villa Pantai Indah Bintan. Our team is always willing to go the extra mile to ensure that guests are comfortable from the moment they step in. We look forward to welcoming you back soon. Warmest Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Lenny Lim 님, 2018년 9월 6일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Youngun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice villa~~~~~
Nice villa, Nice people. Villa was very very good to my family. Staff are wonderful~~
2018년 1월에 3박 숙박함
답변 제공: Lenny Lim 님, 2018년 2월 6일
Dear Youngun, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Thanks

10/10 - 훌륭해요

SHIN HO

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족끼리 오기 좋은 리조트
모든 객실이 풀빌라로 되어있어 가족끼리 연인끼리 여행왔을 때 프라이버시있게 지낼 수 있어서 좋았습니다. 거기다 작지만 Private Beach도 있어서 특히 어린 아이들과 함께 오기 좋네요. 조식은 그냥 무난한 수준이며 저녁에는 리조트내에서 BBQ 뷔페를 진행하였는데 먹어보진 못했습니다만 해변 옆에 석양을 보며 먹을 수 있어 분위기는 좋아 보였습니다.
2017년 8월에 2박 숙박함
Dear Shin Ho, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards, Lenny Lim

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
예쁜고 청결한 리조트
매우 만족스러웠습니다. 호텔의 서비스도좋고 청결했습니다. 가족과 또는 친구들과 다시한번 방문하고싶은 호텔입니다.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Regards, Lenny Lim

10/10 - 훌륭해요

Eui Joon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect getaway
Very clean, very nice pool villa. Few glitches were.. 1) not enough hot water for shower... water was only warm at the best and 2) no good Wi-Fi. Wi-Fi is strong only at the reception, and dies when I go into room. Other than these two, it was perfect getaway for few days.

10/10 - 훌륭해요

Maksym

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Benjamin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the space and pool
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jason 님, Singapore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very ideal to sit back and relax. Staff is very hospitable and warm.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Benjamin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Mark Carl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay at Pantai Indah Lagoi
We had a lovely family holiday staying at Pantai Indah Lagoi Bintan. All staff were very nice and accommodating. A welcome fruit platter and cake were a very nice touch from the resort. We will be back to stay here again in the near future. Ferry transfer was excellent
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CLEAN and Enjoyable
Great property for a family get away. Most impressed with the cleanses of property.
2023년 3월에 3박 숙박함

8/10 - 좋아요

Shin Nee

2023년 3월에 2박 숙박함

8/10 - 좋아요

hiroyoshi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
癒される空間
子供たちは海で遊んだり、バギーで遊んだり、プールで楽しんだりと大喜びでした。朝食は、ビッフェスタイルと、人数が少なかったためか、注文のスタイルとありましたが、どれも美味しかったです。 部屋に固形石鹸かハンドソープを置いてくれると更に評価があげられますね。 非常にエンジョイできたのでまた今度泊まりたいです。
2022년 8월에 2박 숙박함
답변 제공: Timoty (Reservation Officer) 님, 2022년 10월 14일
Dear our Valued Guest, Thank You for taking time to share your experience with us. We are very glad to hear you felt comfort with the villa. Your feedback is very important for us as critical way of understanding how we can deliver the exceptional services to the guests. Thanks again for choosing us and we are looking forward to welcoming you back for another memorable trip in Bintan Island. Warmest Regards

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Great pool villa but food was quite disappointing.
2020년 2월에 1박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2020년 2월 25일
Dear our Valued Guest, Thank You for taking time to share your experience with us. Your feedback is very important for us as critical way of understanding how we can deliver the exceptional services to the guests. We hope to better your experience the next time you are visiting our Resort. Warmest Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
快適にすごせました
日本語表記が全くなかったので、若干でもあると更に良かった。
2020년 2월에 3박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2020년 2월 25일
Dear our Valued Guest, Thank you for taking time in sharing your experience with us. We look forward to welcoming you back soon at Holiday Villa Pantai Indah Bintan.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 2박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2020년 2월 3일
Dear Our Valued Guest, Thank you for your review about your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice relaxing holiday !
Excellent place. The best part of the resort is the service and the staff. All the staff are welcoming, very friendly, polite, respectful, and eager to serve you. Mentioning some of the names I remember: Anisa, Frida, Firdaus - but regardless, they were all excellent. Ms. Nereng at the restaurant was exceptional. She arranged a dinner table for us right on the beach that made for a very memorable family dinner. The ATV riding and archery with our guide Dandy were really fun. The restaurant has vegetarian options and the staff is friendly enough to cater to special requests as well. This is a great place to chill and relax far from the madding crowd because the property is located far from the main city and is so spacious that you’re never on the midst of a crowd. There is a very small mall (Lagoi Bay Plaza) nearby, where there is a supermarket and some shopping (the HeloHelo cafe there is very nice). The resort offers a shuttle there and back. The villas themselves were also very comfortable and beautiful. The layout with a pool and a dining area beside is well-designed. The bathroom is large and has a nicely-designed bathtub. The private beach of the resort is clean and beautiful. There are bean bags placed on huge rocks for you to sit and enjoy the views. That is very thoughtful . There is a small bar area on the beach . The restaurant also faces the beach. Sunset is beautiful here !
2020년 1월에 2박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2020년 1월 25일
Dear Our Valued Guest, Thank you for sharing your fantastic experience at Holiday Villa Pantai Indah Bintan. It is such a pleasure to know that you were enjoying your time at our resort and our services had met your expectations. Please be assured that we will share all your wonderful feedback with the rest of our team at Holiday Villa Pantai Indah Bintan. Thank you once again for visiting us and it was certainly a pleasure for us to be at your service. Warmest Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
年越しで家族滞在しました
家族で年越しをしました。 スタッフは皆親切で、英語も聞き取りやすく安心して滞在できました。 まだ新しく、設備は快適でした。 夜間の蚊に悩まされましたが、致命的ななマイナス点ではなかったです。夕暮れ前に窓は閉めた方がよいでしょう。 大晦日のディナービュッフェ(別料金)とカウントダウンの花火が催されましたが、ヴィラ内の小規模なもので、やかましすぎず、寂しすぎずで丁度良い雰囲気でした。 コストパフォーマンスは最高点です。 食事は最高点ではないものの、この滞在費を考えれば十分満足です。 フィードバックをとても大切にしているようで、それがよく生かされていました。 検討されているかたは是非お勧めします。 小学生の子供たちも広々としたヴィラに大満足の様子でした。
2019년 12월에 2박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2020년 1월 24일
Dear our Valued Guest, Thank You for taking time to share your experience with us. We are very glad to hear you felt comfort with the villa. Your feedback is very important for us as critical way of understanding how we can deliver the exceptional services to the guests. Thanks again for choosing us and we are looking forward to welcoming you back for another memorable trip in Bintan Island. Warmest Regards,

10/10 - 훌륭해요

Christiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway
Nice little weekend getaway, staff is really friendly, villas are in good condition and clean.
2019년 12월에 3박 숙박함
답변 제공: Tanwir (Sales& Marketing) 님, 2019년 12월 15일
Dear Our Valued Guest, We are pleased to know that you had a memorable experience at our resort. This feedback is an inspiration for our associates and will motive them to strive and provide our guest with excellent service. We look forward to welcoming you back soon. Warmest Regards,

8/10 - 좋아요

Ludivine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 5박 숙박함
답변 제공: Tanwir 님, 2019년 12월 7일
Dear our Valued Guest, Thank you for staying with us. We look forward to welcoming you back to Holiday Villa Pantai Indah Bintan. Warmest regards,

10/10 - 훌륭해요

Susanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradis
Her arbejder de sødeste og mest gæstfrie mennesker. Vi blev overalt mødt med smil og en naturlig høflighed. Fantastisk smukt og stille sted. Vi håber på at vende tilbage. Kan varmt anbefales.
2019년 10월에 5박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 10월 26일
Dear Susanne, Thank you for taking time out to write this delightful review. It was very satisfying to know that you felt welcomed and cared for by the team during your stay. We truly look forward for any opportunities to welcome you back at Holiday Villa Pantai Indah Bintan. Warmest Regards,

8/10 - 좋아요

Renke 님, Shanghai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful and quiet. Pool was clean, furniture in good condition
2019년 10월에 3박 숙박함
답변 제공: Lenny Lim 님, 2019년 10월 11일
Dear Renke, Thank you for staying with us, look forward to welcome you back again! Regards Lenny Lim Asst. Sales Manager

10/10 - 훌륭해요

Geoffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All round great
Beautiful villa with great staff !
2019년 9월에 5박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 10월 8일
Dear Geoffrey, Thank you for sharing your fantastic experience at Holiday Villa Pantai Indah Bintan. We truly look forward for any opportunities to welcome you back and provide you with another delightful experience. Warmest Regards,

10/10 - 훌륭해요

Heidi Graf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 10월 1일
Dear Heidi Graf, We are grateful to be your resort choice here in Lagoi, Bintan and we look forward to your next visit. Warmest Regards,

8/10 - 좋아요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for privacy, but no atmosphere
This hotel is actually a collection of walled villas, several having their private pool. Most visitors during our stay remained inside those villas, barely coming out. It's great if you look for private time with your loved ones. The villas are great, the private pool is big enough to swim and the food is vary tasty (bring your drinks to save money, villas have a fridge). The compound is clean with nice gardening. The downside is that the whole place feels like a clinic, with barely anyone in sight - for instance, the beach was empty, as was the restaurant (most residents have their meal delivered to their villa). So if you look for a fun place, that's not where to go. Same for the nearby village that felt like a ghost town. I strongly recommend a day trip to the south of Bintan, outside of the secluded resort zone. It will give you a feel for the real Indonesian
2019년 9월에 4박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 10월 1일
Dear our Valued Guest, We appreciate you taking the time to share your experience during your stay with us. We hope to see you soon again at Holiday Villa Pantai Indah Bintan! Warmest Regards,

10/10 - 훌륭해요

TAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and staffs
Clean Villas with great service. All staffs were helpful and friendly. Need some upgrading works for the furnishing. Overall is great.
2019년 7월에 2박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 10월 1일
Dear TAN, We are pleased to hear that our service made your stay memorable. Your feedback which will help us to continually improve on our services. We look forward to welcoming you back soon at Holiday Villa Pantai Indah Bintan. Warmest Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
宿泊ホテルの部屋は非清潔で広くてとても良かったです。部屋にプライベートプールも最高です。 ホテルに飲み物、スナックが買える程度の売店があるともっとよいです。 スタッフも感じよい方々で、気持ちのよい旅行ができました。
2019년 9월에 1박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 10월 1일
Dear Our Valued Guest, Thank you for sharing your encouraging comments here. It was a pleasure having you at Holiday Villa Pantai Indah Bintan, and we are very pleased to know you had a wonderful stay. Please come back anytime. We hope to see you soon again at Holiday Villa Pantai Indah Bintan!

10/10 - 훌륭해요

Leman 님, S.pore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The villa is huge, if got karaoke or game include in the room it good
2019년 9월에 2박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 10월 1일
Dear Leman, Thank you for taking the time to share your feedback. Your feedback which will help us to continually improve on our services. We look forward to welcoming you back soon at Holiday Villa Pantai Indah Bintan. Warmest Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 3박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 9월 13일
Dear our Valued Guest, Thank you for choosing us and we are looking forward to welcoming you back for another memorable trip in Bintan Island. Warmest Regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Lenny Lim 님, 2019년 9월 12일
Thank you for your review and for choosing our hotel.

4/10 - 별로예요

Connie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible stay
The hotel is very intrusive, calling us multiple times late at night at 11+pm to check on the guest. When questioned, we were told that visitors ought to exit the villa by 6pm. Is this an hotel or hospital?! Even hospital have visiting to 8pm! And this visiting hours wasn’t even made known to us. The villa is filled with Ironman athletes, calling at 11+ disrupted their rest greatly! The hotel wasn’t clean up at all in the 4 days I stayed. There were many mosquitos, amongst many ants and other insects and bitten us badly. Deposit is held for 2-3mths without notifying us. When ask, they said it’s the policy but wasn’t written anywhere! I m terribly upset and disappointed given the price tag of the stay. I will not recommend this hotel to anyone.
2019년 8월에 3박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 8월 30일
Dear Connie, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service. We will definitely share your feedback with the team to further improve our quality. Although we fell short of meeting your expectations, we hope that we still have the opportunity to serve you better in the near future. Warmest Regards,

10/10 - 훌륭해요

INOMATA　TOSHIO 님, TOKYO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
とにかく、スタッフの方々が最高でした！ いつも笑顔で挨拶してくださり、こちらもハッピーな気分でした。 海外旅行はかなり行ってますが、ホテルのスタッフは今迄で一番です。 ＯＰでスクーターをレンタルしたのですが、担当のスタッフがとっても丁寧に説明してくださいました。感謝です。 ただ、繁忙期だった為、スパが予約でいっぱいだったのが残念でした。
2019년 8월에 3박 숙박함
답변 제공: Lenny Lim 님, 2019년 8월 20일
Dear Toshio San, Thank you for great review and stayed with us. look forward to welcome you back again to our resort. Regards, Lenny Lim

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 8월에 1박 숙박함
답변 제공: Lenny Lim 님, 2019년 8월 16일
Thank you for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice villa, very friendly staff. first time visit to this property. recommend it for family break.
2019년 8월에 2박 숙박함
답변 제공: Tanwir 님, 2019년 8월 14일
Dear our Valued Guest, Thank you for your review about your stay and we are extremely pleased that you had an enjoyable experience at Holiday Villa Pantai Indah Bintan. We take great pride in serving your needs and we are delighted to hear that we have met your expectations. Our team is always willing to go the extra mile to ensure that guests are comfortable from the moment they step in. We are very glad that you found that our staff were very warm and friendly, it is great also to hear you felt comfort with the villa . Thank you for your appreciation for our staff services. Warmest Regards,

10/10 - 훌륭해요

AB

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so friendly and accommodating! All ferries to the nearest terminal were fully booked but staff helped us book our transport to and from an alternative terminal. They also helped book transport to the nearby mall, and seafood restaurant. We wanted to extend our stay but all villas were booked since it's a long weekend holiday.
2019년 8월에 1박 숙박함
답변 제공: M.Tanwir Lubis (Sales & Marketing) 님, 2019년 8월 13일
Dear Our Valued Guest, Thank you for taking time in sharing a review with us. It is such a pleasure to know that you were enjoying your time at our resort and our services had met your expectations. Your positive comment had been shared with the team at Holiday Villa Pantai Indah Bintan. Thanks again for choosing us and we are looking forward to welcoming you back for another memorable trip in Bintan Island. Warmest Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 1박 숙박함
답변 제공: Tanwir (Sales & Marketing) 님, 2019년 8월 6일
Dear Our Valued Guest, Thank you for taking time in sharing a review with us. Your positive review had been shared with the team at Holiday Villa Pantai Indah Bintan. Thanks again for choosing us and we are looking forward to welcoming you back for another memorable trip in Bintan Island. Warmest Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The villas were extremely nice, large and private, the beach was mostly empty
2019년 7월에 2박 숙박함
답변 제공: M. Tanwir Lubis (Sales & Marketing) 님, 2019년 8월 6일
Dear Our Valued Guest, Thank you for taking time in sharing a review with us. We are very glad to hear you felt comfort with the villa , and we are delighted to hear that we have met your expectations. Thanks again for choosing us and we are looking forward to welcoming you back for another memorable trip in Bintan Island.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
快適にすごせ、ホテルスタッフも、一生懸命サービスをしてくれていました。部屋にあるはずの備品がなかったり、頼んだものが全部は来なかったり、細かいことはいろいろありましたが、それを上回るよさがありました。
2019년 7월에 2박 숙박함
답변 제공: M. Tanwir Lubis 님, 2019년 8월 6일
Dear our Valued Guest, Thank You for taking time to share your experience with us. Your feedback is very important for us as critical way of understanding how we can deliver the exceptional services to the guests. Thanks again for choosing us and we are looking forward to welcoming you back for another memorable trip in Bintan Island.

10/10 - 훌륭해요

Ayumu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Lenny Lim 님, 2019년 7월 31일
Dear Ayumu, Thank you for giving us top score. look forward to welcome you back again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
洗面、浴室、トイレのロケーションや雰囲気は申し分ないのですが、屋外との間仕切りがなかったので、虫が入ってきました。 １枚間仕切りがあると、さらに素晴らしいと思います。
2019년 7월에 1박 숙박함
답변 제공: M. Tanwir Lubis 님, 2019년 7월 23일
Dear our valued guest, Thank you for choosing our hotel, and have taken the time to write a review! We are very happy to hear that you enjoyed your accommodation, our hotel aims to provide a truly unique experience, thank you for your advice for our Open air bathroom and it will be a good review for our service improvement, we hope we can exceed your expectations on your next visit. We look forward to welcoming you back to our hotel in the future. Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities were great, clean and well prepared. Above all the staff were amazing and really made the stay special
2019년 6월에 2박 숙박함
답변 제공: Lenny Lim 님, 2019년 7월 2일
Thank you for your great review, hope to see you again in our resort.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel provided complimentary pickup from and to ferry terminal and daily breakfast. Checkin and checkout process was fast and efficient. The staff at the reception, restaurant and grounds were all very friendly and helpful. The 2 bedroom villa we stayed at was clean and very spacious. We had a great time swimming in the villa’s private pool. The restaurant has a varied menu so everyone could order what they would like from western to Asian to local Indonesian cuisine. For water activities, we had to go to a nearby lagoon for them. We did hire an ATV guide from the hotel. The guide was very knowledgeable and friendly. He helped us have a really good time on the ATV tracks. We checked out the hotel spa but did not book any sessions there. Prices were higher than the spa in the local mall which provided complimentary transportation. Overall, it was a very pleasant stay and we will definitely return in the future.
2019년 6월에 2박 숙박함
답변 제공: Lenny Lim 님, 2019년 7월 1일
Dear Traveller, Thanks for leaving us such a wonderful review. We are glad that you loved our services. we're overjoyed to recieve your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Thanks

10/10 - 훌륭해요

Chihyi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A wonderful hotel with beautiful location, amazing facilities, and friendly service. I hope I can go back soon.
2019년 6월에 2박 숙박함
답변 제공: Lenny Lim 님, 2019년 6월 26일
Dear Chihyi, Thank you for great review to our resort, look forward to welcome you back again. Thank you

6/10 - 괜찮아요

SKumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nothing Spcl to mention in this villa. Even the night bar service is not much good
2019년 6월에 2박 숙박함
답변 제공: Lenny Lim 님, 2019년 6월 20일
Dear Mr. Kumar, Thank you for your review and for choosing our hotel,This critical feedback will be used in training our staff. Thank you

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
全体的にすごく綺麗で良かったですが、テラスに蜂の巣が数個あって、除去してもらったが、蜂が帰ってくるので、怖かったです。室内は快適でとても良かったです。
2019년 5월에 1박 숙박함
답변 제공: Lenny Lim 님, 2019년 6월 12일
Dear Valued Guest, Thank you for your kind review, look forward to welcome you back again to our resort Thanks

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Lenny Lim 님, 2019년 5월 27일
Thank you for staying with us,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this villa it's beautifully decorated and stylish. We are very happy. However there are lots of mosquitoes from the evening until the morning. The bedroom doors may need to repair so that there's no gap for the mozzie to get in. The staff are very well mannered and helpful. Their service is excellent !
2019년 5월에 1박 숙박함
답변 제공: Lenny Lim 님, 2019년 5월 14일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our resort.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Lenny Lim 님, 2019년 5월 10일
Dear Valued Guest, Thank you for staying with us, Look forward to welcome you back again.