베란다

브리타니아 호텔 코벤트리 여행 후기

3 out of 5
브리타니아 호텔 코벤트리
Fairfax Street, Coventry, England

이용 후기

5.8
평점 10 - 훌륭해요. 1003개 이용 후기 중 151개" "
평점 8 - 좋아요. 1003개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 211개" "
평점 4 - 별로예요. 1003개 이용 후기 중 173개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 248개" "

6.0/10

청결 상태

6.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

6/10 - 괜찮아요

HYESUNG 님, Seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 추워요. 이불도 안 갈아주는 듯...
2018년 10월에 8박 숙박함

8/10 - 좋아요

Frances

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The outside looked scruffy and tired abd the lobby area rather dark and dated. Once in the corridor leading to our room on the third floor it was tidy bright and newly decorated. The twin bed room was large clean and comfortable. A good night's sleep.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Hemendra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the fact that the hotel was situated in the city centre and also the room rates were friendly
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Reception staff late in eveninge was not helpful, even though I had booked & PAID for the roo site site
2024년 5월에 1박 숙박함

8/10 - 좋아요

Liz

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleanliness was exceptional. The decor of my room on the 5th floor was nice. Slept well. No problems. But I would have liked a warmer welcome when I checked in. Please ask staff to say 'Welcome'. They might like to ask 'Is this your first time to stay at Britannia?' 'Where have you travelled from today?' Anything like that would be nice and doesn't take long!
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
When booking my stay at Britannia, I made the decision to do so judging by the photo displayed on the Britannia website thinking it looked ok. But on my day of arrival and as my cab was approaching the hotel my heart sank when I looked up and saw just how filthy dirty the outside of the Britannia looked, I couldn't believe what I was seeing. I don't know when this hotel opened, but I would guess that the outside of the Britannia has never been cleaned since it's opening day which I would think could possibly be late 70's / early 80's, that's a long time without a scrub. Having said that, my room was a decent size, it appeared to be clean enough, but I couldn't help but feel unclean whilst staying there because of how the outside of the Britannia looked. This hotel is really old, as were the fixtures and fittings in my room. No mixture taps in the bathroom because they wouldn't have been invented when this hotel opened, but it left using the hot water tap impossible because it was so boiling hot, and you would have to turn the cold tap so many times before the water would start to run. I honestly considered moving to another hotel, but the only reason I stayed was because the staff were nice and very friendly, plus I got so caught up in the history of Coventry and it's ancient buildings that it took my mind off the Britannia. I really did enjoy Coventry itself, but if I were ever to return I would not be staying at the Britannia. This place need a huge injection of money.
2024년 5월에 10박 숙박함

2/10 - 너무 별로예요

Mike

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In all my years of working away this has to be the worst place I’ve stayed in. Staff were poor, policies are shocking, unhelpful, inconvenient. I could probably go on all night. I even found the general manager quite rude tbh Might be cheaper than everywhere else but there is a reason why Sorry to be so negative
2024년 5월에 4박 숙박함

2/10 - 너무 별로예요

Sukhdev

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service at this hotel was the worst i have ever experienced in my life of travels, we couldn't even stay the night, radiator was not working the shower water was not working and everytime i left my room staff had to rest my key. When informed manager she said we were being fussy and asked for a lot, i didnt stay the night and they refused to refund my monies or the payment for the breakfast that wasn't eaten. Worst hotel ever avoid.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Tapan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Had booked a room for my grandson through Expedia who is UK citizen and was visiting Coventry. University . I paid with my credit card and Booking was confirmed. But when he went to checkin, was asked to give a credit card to bill 1 penny for verification. He didn’t have physical card, and uses online card from phone. And was not able to cancel or change name on the booking. While finally he was allowed to checkin, was a very bad experience. Never had this problem in any other hotel in other countries or in London..
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Peter

출장 여행
It was ok for a one night stay, but it’s a bit rich to expect guests to pay for Wi-Fi access when other similarly budget priced but better appointed hotels do not.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Tiffany

Nin
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Imran 님, Wolverhampton

2024년 3월에 4박 숙박함

4/10 - 별로예요

Mr Steven

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is shabby and old , room was ok but bathroom was tired and felt grubby . They demand photo id from all visitors to book in but this isn't mentioned anywhere when you book . There is no onsite parking ( again not mentioned at booking ) and the suggested car park is a grim .
2024년 3월에 1박 숙박함

4/10 - 별로예요

Aliesha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in staff was rude, felt unwelcome. Could sleep due to loud banging outside and the room itself was not very clean. Towels etc had marks on them & grime in the shower.
2024년 3월에 1박 숙박함

8/10 - 좋아요

OLUSAKIN

2024년 3월에 1박 숙박함

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room facilities excellent, recently decorated.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Imran 님, Wolverhampton

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable room
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Danny

연인과의 여행
좋아요: 직원 및 서비스
Where as the staff cannot be faulted at this establishment, there were elements that were rather concerning, there was constant noise from the street, the bed was extremely hard and at 4am there was someone walking up and down the hallways nocking on doors pretending to be paramedics, this was quite concerning as when I asked at reception upon checking out they had no recollection of any paramedics being in the building at that time.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The check in was good, room very clean and comfortable there was tea and coffee with milk, sugar and cups clean quiet kettle, but you had to keep asking every day for milk for the next day. WiFi too expensive and had to keep having your key card renewed to enter your room. Hotel was warm and quiet.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

S j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outing
Great stay will go back
2024년 2월에 2박 숙박함

4/10 - 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap deal for a cheap room!
The walls had remnants of some sticky sauce (I’m trying to be positive that the second episode of Chainsaw massacre was not filmed in that room) and only one set of towels for two people was a poor performance. The word toiletries only expands to a hand soap and a toilet roll.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Betsy

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Gladys

별로예요: 청결 상태
Rooms dirty not cleaned properley beds uncomfortable.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice place to stay
This hotel is always a good value for money with nice room normally with a bath and shower. Just across the road from the transport museam
2024년 2월에 1박 숙박함

4/10 - 별로예요

Kulwinder kaur

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Christiana

2024년 2월에 1박 숙박함

8/10 - 좋아요

Rehan

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was value for the money, nice location
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Dave

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Stephen

2024년 2월에 1박 숙박함

4/10 - 별로예요

Brian

2024년 1월에 2박 숙박함

8/10 - 좋아요

Beverly

좋아요: 청결 상태, 직원 및 서비스
Good location and staff is friendly
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Songul

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi is not free eve though the property description says it is free
2024년 1월에 1박 숙박함

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice place to stay
The Hotel.is a nice place to stay opposite the main bus station and close to city centre.Right near some good restraunts and a good Witherspoon's pub. After 6pm you have to press a button to enter the hotel with security on so quite safe
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Claudette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first thing is the location is good. Staff pleasant and helpful. You had a choice of breakfast, and what was very helpful was I need to check out at 10am but I had engagements for the rest of the day before going home and was able to leave my luggage in a safe place at the hotel and collect it when I was ready, no extra charge.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Hanatu

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good city centre located Hotel
I have stayed here a few times it's a nice hotel .A bit old looking but very comfortable and Value for money .I have extended my stay day by day .As I came for2 days after my mother died but sort things out is taking a while .But staff are very helpful and make it easy.makes the stay relaxing .In city centre so near shopping and places to eat,with the motor museum and Main bus station opposite
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rude manager Terrible
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Austin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel in Coventry avoid
Didn’t get to to stay because they refused my partner because she didn’t have any I’d. I booked the Room Had my passport, so couldn’t cancel because it was non refundable. Worst hotel experience I’ve ever had shocking customer service
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
amazing hotel
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jashanpreet

별로예요: 숙박 시설 상태 및 시설
Average
2023년 11월에 1박 숙박함

8/10 - 좋아요

Paul

2023년 10월에 1박 숙박함

4/10 - 별로예요

Jennifer

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the price was reasonable, other factors were below average for such a reputable organization. I understand the efforts put into managing businesses like these but thus one did not meet any expectations. Three most significant things that weren’t good about our stay: WiFi is not available unless it’s paid for separately and even then it’ll be for one device only. We weren’t told about this until the morning after we checked in. The shower head in our room had no control, only the tub tap worked and even then there was nothing to collect the water with for a decent wash. One of the female staff at the reception desk had a constant frown all night, did not check us in when the other staff was busy and would not open the door when I was locked out due to a fault that developed in the front door. I waited until another resident who was stepping out opened the door from inside. I’m not sure why she was unhappy but I did not expect that to be transferred to customers. Overall underwhelming experience, I just remember we could not wait to leave.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Fatimatou

2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Paul

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

4/10 - 별로예요

Manil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Melvin chiat hwa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than near Coventry Uni, the rest is bad. Poor staff service. Dirty bed. Smoking smell.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Steffeny

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

barry

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs to be completely refurbished
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

ibrahim

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property, clean, easy access to shopping area. Would stay again.
2023년 11월에 1박 숙박함