숙박 시설 정면 - 저녁/밤

플라자 호텔 비슈케크 여행 후기

4 out of 5
플라자 호텔 비슈케크
52 Togolok-Moldo, Bishkek

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 94개 이용 후기 중 42개" "
평점 8 - 좋아요. 94개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 94개 이용 후기 중 13개" "
평점 4 - 별로예요. 94개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 94개 이용 후기 중 10개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommend
There was a room cleaning service card posted, but it was not done. The sewer smell is very strong. The front desk staff doesn't speak English well. Someday..There was no Americano for breakfast, so I had to drink my own coffee with hot water.
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never
This is the worst place. I stayed in a suite on the 9th floor. 1. The automatic front door to the room was broken, and when I told them it was broken, they gave me a steel key. 2. There is a very strong smell from the bathroom drain throughout the room. 3. The door from the living room to the bedroom locked itself and I was locked in the bedroom for an hour. I notified the hotel that I was moving. An employee came and checked the problem, then removed the door key and left without saying sorry. 4. The front desk staff does not speak English well. I couldn't communicate. I will never use this place again. This is the worst hotel I have ever stayed in.
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Kyung seok

2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear Guest, Thank you for your review. It is a real pleasure to hear that you liked your stay with us! We hope to see you soon in Bishkek! Best regards, Yulia Kremel General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 5일
Dear guest, let me thank you for choosing Plaza Hotel Bishkek, as well as for your feedback. We are glad to know that in general you were satisfied with your stay at the hotel. We look forward to your next visit to our hotel. Best regards, Yulia Kremel General Manager

8/10 - 좋아요

JONGSOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비슈켁 중심에 위치한 호텔
비슈켁 도심에 위치하여 이동이 용이하였습니다.
2019년 1월에 5박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 5일
안녕하십니까? JONGSOO 님 저희 Plaza Hotel Bishkek 을 이용해 주셔서 감사드리며, 소중한 시간을 내시어 호텔에서의 경험을 공유해주심에 감사드립니다. 무엇보다 저희 서비스로 인해 좋은 휴식의 시간을 가지셨다니 기쁘게 생각합니다. 고객님의 가정에 건강과 행복이 가득하기를 기원하겠습니다. 감사합니다. Yulia Kremel General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

6/10 - 괜찮아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfectly ok and well located.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Pedro

2024년 2월에 12박 숙박함

6/10 - 괜찮아요

Rudolph

좋아요: 직원 및 서비스
central area with nice restaurant and clubs across the street. No light in the hallway and I thing they recycle the days before french toast so it was rubbery. Staff barged into my room at 830 pm while I was sleeping. they have keys to all the room so I feel one hast to be safe with valuable. good for the price. I am sure if I got sick at the hotel or before i went there but i was miserable
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The reception is very friendly and helpful. The hotel is very nice and so are the rooms.
2023년 9월에 8박 숙박함

6/10 - 괜찮아요

Ileana 님, Sterling

좋아요: 청결 상태
Good location, a bit stuffy.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Ileana 님, Sterling

좋아요: 청결 상태
I got an inside room with no window but did have a balcony so there was enough natural light. Room was small but bathroom was comfortable.
2023년 10월에 1박 숙박함

4/10 - 별로예요

peter

단체 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
It’s a bit run down with dirty carpets and dusty surface areas. One day elevator didn’t work for a bit. The lobby is shabby. the front desk staff refused to give us second room key without explaining a reason. Breakfast was listed to be free on Expedia, but turned out to be not.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Sylvain

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L'excellence et rien d'autre !
C'est un très bon hôtel ! J'y reviendrai sans aucun doute.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Alessandro

좋아요: 청결 상태
2023년 7월에 1박 숙박함

8/10 - 좋아요

Pavel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location, clean,
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Renee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good option for Bishkek
Everything was quite pleasant with my stay. Room comfortable and A/C was a nice reprieve from unusually hot June weather. Overall good value.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Altynbek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Talant

8/10 - 좋아요

Benjamin

2022년 6월에 2박 숙박함

4/10 - 별로예요

Benjamin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Air conditioner not working for 24 hours. Dirty bathroom
2022년 6월에 5박 숙박함

6/10 - 괜찮아요

Colleen 님, Clifton Park

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had a musty odor so we had to keep the window open. Breakfast buffet was cold and essentially empty on the 1st day even with 45-60 minutes left. On the 2nd day, we arrived at opening (early flight ) and there was enough food, but it was already stale and cold. We booked a covid test onsite for the next am and they called us at 11:15pm (woke us up) to tell us that the onsite ones arent available on sunday-how did they not know this ahead and/or why tell us so late when we booked it around 11am for the next day. Great location to walk downtown. Staff was very friendly.
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

NIKITA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money
Good value for money, spacious rooms, good spa, great location
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Stanley E

2021년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

Shady

2021년 6월에 2박 숙박함

10/10 - 훌륭해요

GrahamC 님, Southampton uk

좋아요: 청결 상태
A warm welcome and although working at a reduced capacity due to the pandemic, all my needs were catered for. I would and will stay here again.
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre spacieuse / très confortable. Personnel très attentionné (réception / restaurant / femmes de ménage)
2020년 2월에 9박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 2일
Bonjour! Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. Merci tout particulièrement d'avoir souligné le professionnalisme de notre personnel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Au plaisir de vous accueillir à nouveau au Plaza Hotel Bishkek! Cordialement, Yulia Kremel General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스
Overbooked and kicked us out for the first night, even when we were also hosting a meeting there as well.
2020년 2월에 4박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 29일
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
快適でした!
部屋は清潔感があり,朝食も充実していました。フロントスタッフもフレンドリーでタクシー手配,チェックイン/アウトのトラブルは全くありませんでした。 近くにキルギス料理の有名店もあり,快適な滞在ができました。
2020년 1월에 3박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
この度は、プラザホテルビシュケクをご利用いただきまして誠にありがとうございます。 お客様より頂戴致しましたお言葉は大変に有難く、スタッフの励みとなるのものでございます。 「好きです」との本当に嬉しいお言葉を頂戴し、快適にお過ごしいただけたご様子に、私どもも大変嬉しく存じます。 お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 プラザホテルビシュケク 総支配人 Yulia Kremel Yulia Kremel

10/10 - 훌륭해요

MR A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value, staff, hotel, location
The hotel is very comfortable and good value. The staff are amazingly helpful, hospitable, kind: from the reception staff, to the cleaning staff, everyone is great. Excellent breakfast. Very useful to have pool, gym, sauna in basement. Highly recommended - I will always stay here when in Bishkek
2019년 10월에 10박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear MR A, Thank you for your feedback! We were pleased to know that you really enjoyed our stay. We are very pleased that the location of the hotel was convenient for you. Thank you for the appreciation of our staff. We hope to welcome you to our hotel more than once! Best regards, Yulia Kremel General Manager

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 5박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear Christine, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Best regards, Yulia Kremel General Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear Guest, Let me thank you for your feedback! Thank you for expressing your opinion, thereby giving us the opportunity to develop and work on bugs. We hope that we will still have the opportunity to welcome you at our hotel and do our best for your wonderful stay. Best regards, Yulia Kremel General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m staying here as I come to Bishkek It is a good hotel with friendly staff and location in city centre.
2019년 11월에 1박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We are very pleased that you were satisfied with the location. Thank you for the appreciation of the work of our staff! We hope you will visit us again. Best regards, Yulia Kremel General Manager

2/10 - 너무 별로예요

xavier

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beware. Your booking is NEVER confirmed here !
Terrible . You may regret yuor reservation at this hotel . We were a group of 9 people who made a booking at this hotel in the month of June 2019 . As per the terms , the booking should have been charged for in August , but they took full payment at the time of making the booking itself . Inspite of making a booking 3 months in advance , we checked in at the hotel and were told the next morning that we would be shifted to a chines hotel because ' there were urgent repair works ' taking place in the hotel . We explained to the staff that we were going to be out all day , and they were free to enter the rooms and make repairs as required. When we arrived from our sightseeing, we were astonished to find that our bags were packed and kept in the lobby . They actuall entered our rooms in our absence , dumped everybodys stuff into their respective bags and kept the bags in the lobby for checkout. When one person who had the key , she found other people in her room, a clear indication that the hotel had booked other guests with overbookings . we made a big noise but it was of no use. The manager is the biggest chicken of the lot. He sent a 1 month old trainee to handle the situation whilst he stood behind the curtain and watched the show. And not a word of apology. Nightmare
2019년 9월에 3박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear Xavier, First of all, thank you very much for taking time and sharing with us your experience of staying at Plaza Hotel Bishkek. We are sincerely sorry to hear, that you faced with some inconvenience during your stay at our hotel. Your comment concerning your check-in experience has been passed to the corresponding department and will be used for future development of our services, which we constantly do. Please let us assure you - all your comments are taken on board. We are appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to welcome you to our hotel in the future. Best regards, Yulia Kremel General Manager

10/10 - 훌륭해요

Emmanuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Très bonnes prestations Très joli hôtel Service excellent Très Bien situé
2019년 8월에 1박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 25일
Сher Emmanuel! Nous vous remercions de partager avec nous votre expérience de séjour! Nous apprécions votre opinion et sommes vraiment heureux que vous ayez apprécié votre séjour. Nous vous remercions d'avoir décrivant nos chambres confortables ainsi que le niveau élevé de service fourni par le personnel. Vos mots gentils sont la meilleure motivation pour nous. Nous avons été heureux de vous voir dans notre hôtel et nous nous réjouissons de nous retrouver! Cordialement, Yulia Kremel General Manager

10/10 - 훌륭해요

GORDON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location was perfect not busy and I read enjoyed the breakfasts
2019년 8월에 3박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear Guest, Let me thank you for your feedback! We are glad to know, that your stay with us was delightful and memorable. It is great, that among other advantages you especially outlined convenient location and room comfort. Also thank you very much for your review about breakfast. In Plaza Hotel Bishkek we believe that qualitative breakfast it is a good start to excellent and productive day! We hope that we will still have the opportunity to welcome you at our hotel and do our best for your wonderful stay. Best regards, Yulia Kremel General Manager

2/10 - 너무 별로예요

William

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Inhospitable Liars Who Do Not Honor Reservations
I had a reservation for this hotel (through Hotels.com and used free nights to secure the reservation); however, when I arrived at the hotel, I was told that, yes, that had received my reservation, but no I could not stay there. I was told at first that I could not stay there because there was "an important conference" there and they needed my room. When I angrily confronted them that they had sold my room, the concierge started stuttering that no, no of course not that, um, um, um, my room was being repaired and they had no space. This hotel has the best location in Bishkek for sightseeing, which is why I reserved the hotel. They, however, put me in another hotel hell and beyond from the center of town in a terrible suburb. Hollywood could easily use that part of town for its next post-apocalyptic zombie movie and not have to change much in the neighborhood. Crumbling homes, abandoned buildings, boarded up businesses was the norm ... along with drunks passed out on the sidewalk on either side of the hotel. They claimed it was in a "great" part of town (a lie), that it was a "great" hotel (another lie), and that it was easy to access downtown (yet another lie). I found a taxi in this hell hole and he wanted the equivalent of US$ 30 to go into the center of town -- considering it costs US$ 10 from the airport (45 minutes from town), that tells one how far I was. Kyrgyzstan is known for its hospitality, this hotel is the antithesis of that and ruined my time in Bishkek.
2019년 6월에 2박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear William, First of all, thank you very much for taking time and sharing with us your experience of staying at Plaza Hotel Bishkek. We are sincerely sorry to hear, that you faced with some inconvenience during your stay at our hotel. Your comment concerning your check-in experience has been passed to the corresponding department and will be used for future development of our services, which we constantly do. Please let us assure you - all your comments are taken on board. We are appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to welcome you to our hotel in the future. Best regards, Yulia Kremel General Manager

2/10 - 너무 별로예요

Neil

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Not a hotel we would recommend
Easily our worst stay ever in Bishkek. Staff are not overly friendly, managers are impossible to find and small-minded in their attitudes, breakfasts items are offered slightly above room temperature, VIP rooms have noisy plumbing. There are far better offerings nearby.
2019년 6월에 9박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear Neil, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent hotel
A decently renovated hotel situated in a nice location. Problems with WiFi connection, high quality breakfast if compared with international brand hotels, mediocre quality breakfast if compared with other local (non-international branded) hotels. The security guy was trying to establish an eye-contact every time I enter the building - reminded me about post-soviet "bandit-culture" from 90-ies. Very good cleaning team. Helpful personnel at the reception. Nice sauna with pretty big pool.
2019년 5월에 4박 숙박함
답변 제공: Yulia Kremel 님, 2020년 2월 23일
Dear guest, First of all, thank you very much for taking time and sharing with us your experience of staying at Plaza Hotel Bishkek. It is great, that among other advantages you especially outlined convenient location and room comfort. We are glad to know, that you enjoyed our Breakfast. In Plaza Hotel we believe that qualitative breakfast it is a good start to excellent and productive day! We are sincerely sorry to hear, that you faced with some inconvenience during your stay at our hotel. Your comment has been passed to the corresponding department and will be used for future development of our services, which we constantly do. Please let us assure you - all your comments are taken on board. We are appreciate the time you took to share your concerns, and we hope that you will give us the opportunity to welcome you to our hotel in the future. Best regards, Yulia Kremel General Manager

8/10 - 좋아요

EDUARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Хороший отель в центре
Отель расположен в центре. Новый, хорошо отремонтирован. Завтрак шведский стол, достойный. Номер маленький, нет рабочего стола - для деловой поездки очень неудобно. Есть холодильник с минибаром и чайник с принадлежностями. Кровать удобная. Есть халат и тапочки.
2019년 5월에 1박 숙박함
답변 제공: Юлия Кремель 님, 2020년 2월 23일
Уважаемый EDUARD, Спасибо, что нашли время и поделились своими впечатлениями от проживания в отеле Plaza Hotel Bishkek! Спасибо за Ваши комментарии. Мы невероятно рады были узнать, что Ваше проживание было комфортным. Расположение отеля действительно является большим плюсом для наших гостей: в пешей доступности главные достопримечательности города и больших торговых центров. Отдельное спасибо за высокую оценку нашей кухни. Ключевой задачей Plaza Hotel является обеспечение качественного сервиса и отличной кухни, ведь правильное и полноценное питание - залог продуктивного дня! Ваше мнение очень важно для нас и дает нам возможность развиваться и проводить работу над ошибками. Нам бы очень хотелось увидеть Вас вновь в нашем отеле и сделать все возможное для Вашего прекрасного проживания! С наилучшими пожеланиями, Юлия Кремель Генеральный директор

6/10 - 괜찮아요

Helge

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Room for improvement
I have stayed at this hotel several times before, but this time I was a bit disappointed. When I arrived, it turned out that my room was being renovated and I was sent to another hotel far from the city centre for one night. Then, later on, there were problems with the Internet for two days in a row at my floor and I had to sit in the reception in order to work. Not optimal. But a good location and friendly staff.
2019년 5월에 8박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 5일
Dear Helge, first of all, let me thank you for your feedback. We greatly appreciate the opportunity to receive feedback from our guests, thanks to which we can eliminate all shortcomings and provide the best service. We sincerely apologize for the shortcomings in the room that you indicated. We will definitely check the condition of the room in which you stayed and be sure to eliminate all problems. Thanks again for your valuable feedback. We will be glad to have the opportunity to meet you again and change our impression! Best regards, Yulia Kremel General Manager

10/10 - 훌륭해요

Simen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott hotell
Flott hotell midt i sentrale Bishkek. Stort rom og god frokost. Personale var vennlige og serviceinnstilt.
2019년 5월에 4박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 7일
Kära Simen, Flott hotell midt i sentrale Bishkek. Stort rom og god frokost. Personale var vennlige og serviceinnstilt. Tusen tack för din fantastiska återkoppling. Vi ser fram emot att välkomna er tillbaka, för ännu en minnesrik upplevelse! Med vänlig hälsning, Yulia Kremel General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
The original property was changed to Discovery hotel due to problems with room. The quality is less than original but staff is ok
2019년 4월에 1박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 5일
Dear guest, first of all, let me thank you for choosing the Plaza Hotel Bishkek. We are very glad that you were satisfied with your stay and appreciated the level of service provided so highly! From year to year, we strive to improve service and provide our guests only excellent service. We thank you for all the comments and we will be happy to welcome you again at our hotel! Best regards, Yulia Kremel General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people who took great care of guests and their needs
2019년 4월에 2박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 5일
Dear guest, first of all, let me thank you for choosing the Plaza Hotel Bishkek. We are very glad that you were satisfied with your stay and appreciated the level of service provided so highly! From year to year, we strive to improve service and provide our guests only excellent service. We thank you for all the comments and we will be happy to welcome you again at our hotel! Best regards, Yulia Kremel General Manager

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
все понравилось!
очень чистый, аккуратный отель. Все на уровне. Вкусные завтраки, просторные номера.
2019년 3월에 1박 숙박함
답변 제공: Юлия Кремель 님, 2020년 3월 5일
Уважаемая Kristina, Позвольте поблагодарить Вас за столь подробный и положительный отзыв! Мы невероятно рады были узнать, что Ваше проживание было комфортным. Приятно, что предоставленный номер, оборудованный всем необходимым для комфортного проживания, оправдал Ваши ожидания. Отдельное спасибо за высокую оценку нашей кухни. Ключевой задачей Plaza Hotel Bishkek является обеспечение качественного сервиса и отличной кухни, ведь правильное и полноценное питание - залог продуктивного дня! Мы благодарим Вас за все комментарии и будем рады вновь приветствовать Вас в нашем отеле! С наилучшими пожеланиями, Юлия Кремель Генеральный директор

10/10 - 훌륭해요

CAGATAY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 5박 숙박함
답변 제공: Yulia Kremel 님, 2020년 3월 5일
Dear CAGATAY, thank you for your feedback. It is always a pleasure to receive feedback from our guests. We look forward to your next visit to Plaza Hotel Bishkek. Best regards, Yulia Kremel General Manager

8/10 - 좋아요

Naohisa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
高級ホテルを目指し、「頑張って」ます。
チェックイン時に部屋の好みを訊いてくれて、3つほど見せてもらったうえで一番広い部屋に入ることができた。比較した別の部屋の3倍ぐらいある大きさで、これ自体はプラス要因。ただしツインを希望していたがダブルの部屋となってしまった。これはベッドが十分に大きかったのでなんとかクリア。客室にバスタブがなかったのは残念なポイント。部屋が異様に広い分、そうした設備を入れれば良いのに、と思った。ビシュケクの高級ホテルの一つだが、少しPrimitiveな感じ。ただ最高級と言われるハイアットリージェンシーも見学してきたが、やはりどことなく「野暮ったさ(失礼!)」があったので、まだこの首都が外国人の観光客に慣れていないのではないかという総合印象。 朝食は西洋風が主体で、ローカルのパンや料理もいくつか並んでいた。ロケーション的には、中心街に徒歩で十分歩いて行ける場所。プールやサウナもそれなりに備わっていて、「頑張ってます」という思いは伝わってきた(ただしサウナは男女兼用で、水着を着て入るような形式)。価格に応じたホテルでした。
2018년 12월에 3박 숙박함
답변 제공: 안녕하십니까? Naohisa님 저희 Plaza Hotel Bishkek 을 이용해 주셔서 님, 2020년 3월 5일
안녕하십니까? Naohisa님 저희 Plaza Hotel Bishkek 을 이용해 주셔서 감사드리며, 소중한 시간을 내시어 호텔에서의 경험을 공유해주심에 감사드립니다. 저희 호텔에서 즐겁고 소중한 추억을 많이 만드셨기를 바라며, 소중한 시간을 내시어 호텔에서의 경험과 의견을 공유해주심에 다시 한번 감사드립니다. 늘 고객님의 가정에 건강과 행복이 가득하기를 기원하며, 앞으로도 호텔에서 고객님을 다시 뵙기를 희망합니다. 감사합니다. c General Manager

8/10 - 좋아요

Geaham 님, Southampton England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The last week
Spent 8 days at the end of a tough couple of weeks. The standards are if the normal high quality and the only noticeable difference was an improvement in the food perhaps they have a new chef
2018년 8월에 8박 숙박함