블랙 리버 폴스 호텔 검색: 지금 예약 가능한 인기 숙소

“Clean quiet rooms, helpful staff”

“The breakfast was very good, with lots of variety”

“The room is not well maintained. Breakfast is basic and some items were out of supply. The pool and spa are very good.”

“Check in was smooth, beds were great. They are remodeling so things may be getting updated, but our bathroom definitely needed work as the ceiling was quite mildewy or something. Could use a bathroom fan too.”

“Room was clean. Staff was pretty good too. Only problem was the room I booked said “breakfast included”. It was not included. It was 20% off in the restaurant. That was misleading. I chose this place because it had a pool and breakfast included. For that reason I would not stay again.”

“Staff very helpful”

“Great stay! Everything was clean! ”

“Pool was unavailable, which was rather disappointing.”

“Key card couldn't open outside door making it hard to unload luggage. Had to drive around property to get front desk clerk to open. Found 2 live bugs on carpet. Carpet unclean due to maintenance workers.”

“I would not recommend this resort to families at all. We paid a good price to stay here and the water park which was set to open at 9am was still not open at 11. A visiting family told us that they had been there for 3 days and this has happened to them each day. The room was filthy! Hair on all of our bedsheets, hair, dirt and crumbs behind each bed, wet sheets for the pull out couch in the dresser with no blankets. Microwave was filthy, stuff splattered all over. Shower curtain was ripped,...

“Room was very clean upon arrival. Breakfast was good, real scrambled eggs, biscuits with sausage gravy, pancakes etc...Beds were comfortable and location appeared safe.”

“Newer, clean and very comfortable bed, pillows and room. The price was also extremely reasonable. I would definitely recommend it, and would stay there again. The only issue we had was as we were checking out the next morning the staff person was on the phone with another staff member and we stood in front of her waiting 10 minutes or so until finally we just told her we were checking out and left our keys. She still didn’t get off the phone, and the issue on the phone was not urgent.”

“The front desk staff was extremely accommodating. Breakfast in the morning had a good variety and was good”