숙박 시설의 전망

호텔 호리초 바이 피에르 & 바캉스 여행 후기

4.5 out of 5
호텔 호리초 바이 피에르 & 바캉스
Ps. Maritim S'Abanell 11, Blanes

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 197개 이용 후기 중 112개" "
평점 8 - 좋아요. 197개 이용 후기 중 68개" "
평점 6 - 괜찮아요. 197개 이용 후기 중 12개" "
평점 4 - 별로예요. 197개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 197개 이용 후기 중 1개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel in Beautiful Blanes.
Everything was perfect except room size. The room size is very small...
답변 제공: M 님, 2018년 4월 15일
Thank you very much for your comments.

8/10 - 좋아요

Zakaria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel
2024년 5월에 6박 숙박함
답변 제공: Josep M Macià, Manager 님, 2024년 5월 13일
Chère Zakaria,Merci pour cet aimable commentaire suite à votre séjour au Hotel Horitzó by Pierre & Vacances.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous recevoir une fois encore pour une expérience toujours de qualité. Cordialement,Josep M Macià, Manager

8/10 - 좋아요

Nathalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Josep M Macià, Director 님, 2024년 5월 13일
Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Hotel Horitzó by Pierre & Vacances.Tras leer su amable reseña quedamos con la satisfacción del deber cumplido al saber por sus comentarios que pudo disfrutar de una experiencia agradable en nuestras instalaciones. Nuestro personal ha recibido sus comentarios sobre la atención brindada, tan positivos, y le agradece su amabilidad.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo,Josep M Macià, Director

6/10 - 괜찮아요

Jose Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The thing I didn't like it was because of the noise. I had noises 3 hours in a row at night. I informed the reception desk and the situation was the same. The second day was the cleaning woman at the morning. She did a lot of noise just moving beds and closing very hard the doors. I also asked her to be a little less noisy. She continue at the same noisy level. As a conclusion it is not quiet place at all. The best part are the views.
2024년 4월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2024년 5월 13일
Dear José Ramon,Thank you for sharing your opinion after your recent stay at Hotel Horitzó by Pierre & Vacances.We are delighted to hear that you enjoyed the views from our hotel, as well as the cleanliness of our rooms and the overall condition of our facilities. Our team takes pride in providing excellent service, and we are glad that you rated it highly.However, we are genuinely sorry to hear about the noise disturbances you experienced during your stay. Despite our efforts to maintain tranquility, it seems on this occasion, we did not meet your expectations. We are always looking for ways to improve our guest experience and your comments are invaluable to that process. Additionally, we would like to mention that while our rooms are not soundproof, we continuously strive to ensure a peaceful environment for all our guests.Our aim is always to provide our guests with a comfortable and enjoyable stay, and we are grateful for the positive aspects of your stay that you highlighted. Rest assured, we will review our procedures to better handle noise complaints swiftly and efficiently in the future.We are looking forward to welcoming you again. All the best!Josep M Macià, Manager

8/10 - 좋아요

Nikolai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed en net hotel voor een goede prijs-kwaliteitverhouding. Ook het ontbijtbuffet was goed en uitgebreid.
2024년 3월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2024년 4월 21일
Beste Nikolai, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons veel plezier te vernemen dat u de netheid van onze kamers waardeerde en dat u onze faciliteiten naar tevredenheid heeft bevonden.Ons team streeft er dagelijks naar om een uitstekende service te bieden en wij zijn blij dat dit tijdens uw verblijf is opgevallen.Wij hopen dat de kwaliteit van het uitgebreide ontbijtbuffet bijdroeg aan een goede start van uw dag en dat onze voorzieningen hebben bijgedragen aan een comfortabel en plezierig verblijf.Graag tot een volgende keer!Met vriendelijke groeten,Josep M Macià, Manager

10/10 - 훌륭해요

Birgit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren für 1 Übernachtung, auf der Reise nach Spanien, in diesem Hotel und würden es jederzeit wiederholen. Preis- Leistungsverhältnis top !!!!!
2024년 4월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2024년 4월 21일
Liebe Birgit,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Wir sind absolut begeistert, dass es Ihnen bei uns so gut gefallen hat und Sie rundum zufrieden waren. Danke übrigens für die Höchstbewertung des freundlichen Services unseres Teams!Mit freundlichen Grüßen,Josep M Macià, Manager

10/10 - 훌륭해요

Muna Farah

2023년 10월에 4박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 11월 28일
Dear Muna Farah, Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Josep M Macià, Manager

10/10 - 훌륭해요

Marija

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the view and it is right on beach front. Stuff was lovely and attentive. Breakfast was tasty, lots of choices. Room was spacious. Only one negative when we got to the room we found that our aircon had a leak and build up of mould. But as soon as we notified reception stuff they send someone out to sort it out. So in the end we really enjoyed our stay
2023년 9월에 4박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 11월 10일
Dear Marija, Thank you for this feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.We are delighted to hear that you enjoyed the stunning beachfront view and found our staff to be lovely and attentive. It's great to know that you appreciated the tasty breakfast with a variety of choices and the spacious room.We apologize for the inconvenience caused by the air conditioning issue and the presence of mould. We are glad that our team was able to resolve the problem promptly upon notification. We continuously strive to maintain the highest standards of cleanliness and comfort for our guests.Josep M Macià, Manager

6/10 - 괜찮아요

Fabian

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This was not a 4 star hotel experience. Hotel hallway wall papers were ripped and peeling off the wall. It appears they have a roof leak and wall paper was coming off. Hallways were completely dark and one had to walk a long way before lights went on. Expedia confirmation indicated 3pm check-out but we were told by hotel we had to checkout by 12 noon. On the positive side, beach directly in front was nice and buffet breakfast was good.
2023년 10월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 11월 13일
Dear Fabian,Thank you for taking the time to provide your feedback.We are glad to hear that you enjoyed the beach directly in front of the hotel and appreciated our buffet breakfast. However, we apologize for the inconvenience you experienced with the hallway wall papers and lighting. We will address these issues with our maintenance team to ensure they are resolved promptly. Regarding the check-out time, we apologize for any confusion and will ensure that our communication with booking platforms is accurate and up-to-date.We hope to have the opportunity of welcoming you back in the future. Best regards,Josep M Macià, Manager

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful, friendly staff, great breakfast, best bathroom shower I've ever found in a hotel
2023년 10월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 11월 13일
Dear Nigel,Thank you for this great feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.We are delighted to hear that you found our staff helpful and friendly. Our team is dedicated to providing excellent service to ensure a comfortable stay for our guests. It's great to know that you enjoyed our breakfast buffet, which offers a variety of hot and cold options to cater to different tastes. We are also pleased to hear that you appreciated the bathroom shower in your room, as we strive to provide well-equipped and comfortable accommodations for our guests.We look forward to welcoming you back on future occasions. Best wishes,Josep M Macià, Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 26일
Sehr geehrter Gast,Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren.Wir hoffen, Sie bald wieder empfangen zu dürfen. Bis zum nächsten Mal!Josep M Macià, Manager

10/10 - 훌륭해요

Jeannette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Preis / Leistung ist hervorragend.
2023년 10월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 17일
Sehr geehrte Jeannette,vielen lieben Dank für Ihre tolle Bewertung!Wir freuen uns sehr, dass Sie mit dem Preis-Leistungs-Verhältnis zufrieden waren und dass Sie die Sauberkeit, den Zustand des Hotels, den Service und den Komfort der Zimmer hervorheben. Unser Team arbeitet stets daran, unseren Gästen einen angenehmen Aufenthalt zu bieten und es ist schön zu sehen, dass unsere Bemühungen geschätzt werden.Wir würden uns sehr freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Josep M Macià, Manager

2/10 - 너무 별로예요

Hillary 님, Charlottesville

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a pleasant check in but then reported ( to a different front desk staff) that our a/c was not blowing cold air. She offered no help or alternative room. After a hot and uncomfortable night we had to check out a day early which was no refundable because of the hot conditions in our room and the front desk showed no concern and offered no solution or alternative ( though the hotel was not fully booked). Very poor customer service.
2023년 10월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 17일
Dear Hillary,Thank you for taking the time to share your feedback.We are glad to hear that you found our check-in process pleasant and appreciated the cleanliness of your room.However, we are truly sorry to hear about the issue with the air conditioning in your room and the inconvenience it caused. Our hotel does offer air-conditioned rooms for the comfort of our guests, and we understand how important it is to have a comfortable temperature during your stay. We apologize for the lack of assistance provided by our front desk staff and will address this matter internally to ensure better service in the future.We hope to welcome you again in the future. Best wishes,

10/10 - 훌륭해요

Elena

2023년 10월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 14일
Estimada Elena,Muchísimas gracias por su reseña acerca de su experiencia en Hotel Horitzó by Pierre & Vacances.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,Josep M Macià, Manager

10/10 - 훌륭해요

Solveig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 13일
Dear Solveig,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future visit.Kind regards,Josep M Macià, Manager

4/10 - 별로예요

Chloe

좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 13일
Dear Chloe,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you back. Best wishes,Josep M Macià, Manager

8/10 - 좋아요

Thomas

좋아요: 청결 상태
2023년 10월에 3박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 11일
Sehr geehrter Thomas, vielen Dank für Ihre Rückmeldung zu unserem Hotel Hotel Horitzó by Pierre & Vacances.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, dass Sie schöne Erinnerungen aus Blanes mitnehmen und würden uns freuen Sie eines Tages wieder zu empfangen!Josep M Macià, Manager

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr Holden
Hotel location was excellent with spotless rooms cleaned every day, staff was very friendly, breakfast has everything you wanted Highly recommended!!!!!
2023년 10월에 4박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 8일
Dear Neil,Thank you for this great feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.We are thrilled to hear that you found our location excellent and appreciated the cleanliness of our rooms. Our housekeeping team works diligently to maintain a high standard of cleanliness, and your kind words are a testament to their efforts. It's also great to know that you enjoyed our friendly staff and the variety of options available at our breakfast buffet. We strive to provide a welcoming atmosphere and delicious food for our guests to start their day right.We look forward to welcoming you back on future occasions. Best wishes,Josep M Macià, Manager

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fijn ..scoon..hotel
2023년 10월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 5일
Estimado Rob,Le damos las gracias por su excelente valoración.Nos complace saber que encontró nuestras instalaciones limpias y en excelentes condiciones, así como el servicio brindado por nuestro personal. Trabajamos arduamente para mantener la calidad y comodidad que nuestros huéspedes merecen.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Josep M Macià, Manager

8/10 - 좋아요

David

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 8일
Dear David,Thank you for this great feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back on future occasions. Best wishes,Josep M Macià, Manager

10/10 - 훌륭해요

Manel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 8일
Estimado Manel,Le damos las gracias por su excelente valoración.Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Josep M Macià, Manager

8/10 - 좋아요

Luciana

2023년 9월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 29일
Estimada Luciana,Muchísimas gracias por su reseña acerca de su experiencia en Hotel Horitzó by Pierre & Vacances.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,Josep M Macià, Manager

10/10 - 훌륭해요

Lloyd

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent breakfast buffet! Negative was a little mold in shower and $18/day paŕk on site, $6 across street and dree public parking 3 or blocks away
2023년 9월에 7박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 8일
Dear Lloyd,Thank you for sharing your opinion after your recent stay at Hotel Horitzó by Pierre & Vacances.We are delighted to hear that you enjoyed our excellent breakfast buffet. Our aim is to provide a wide variety of delicious options to start your day off right.We apologize for the inconvenience you experienced with the mold in the shower and the parking fees. We strive to maintain a high standard of cleanliness in all our rooms, and we will address this issue with our housekeeping team. As for the parking, we offer a secure, covered parking option for our guests, but we understand that the cost may not be suitable for everyone. We appreciate your feedback and will take it into consideration for future improvements.We hope to have the opportunity of welcoming you back in the future. Best regards,Josep M Macià, Manager

8/10 - 좋아요

Delphine

2023년 9월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 10월 8일
Chère Delphine,Merci pour cet aimable commentaire suite à votre séjour au Hotel Horitzó by Pierre & Vacances.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,Josep M Macià, Manager

10/10 - 훌륭해요

Pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour
Tout s'est très bien passé, le personnel de l'hôtel est à l'écoute et très agréable. La chambre est spacieuse, le balcon également. Petit déjeuner très bon, grand choix. Attention, la piscine est la piscine du spa, payante et inaccessible pour les enfants en bas âge. Nous recommandons l'établissement.
2023년 9월에 7박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 25일
Chère Pauline,Merci pour cet aimable commentaire suite à votre séjour au Hotel Horitzó by Pierre & Vacances.Nous sommes ravis d'apprendre que vous avez apprécié la chambre spacieuse, le grand balcon et le petit-déjeuner varié. Notre personnel est toujours à l'écoute et nous sommes heureux que vous ayez trouvé leur service agréable.Nous tenons à vous informer que l'accès à la piscine du spa est effectivement payant et réservé aux adultes. Cependant, nous avons une piscine intérieure et un jacuzzi situés au niveau -1, accessibles à tous nos clients. Nous espérons que cela pourra améliorer votre expérience lors de votre prochain séjour.Au plaisir de vous revoir prochainement,Josep M Macià, Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 20일
Dear David,Thank you for this great feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Josep M Macià, Manager

10/10 - 훌륭해요

Georges

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 18일
Cher Georges,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Hotel Horitzó by Pierre & Vacances.Nous sommes enchantés de constater que vous avez passé un très agréable séjour dans notre établissement en partie grâce au professionnalisme de l'équipe. Merci pour votre mention du confort des chambres, nous sommes ravis qu'elles vous aient plu.Au plaisir de vous revoir très prochainement,Josep M Macià, Manager

6/10 - 괜찮아요

Federico

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Se nota el cambio de propietarios antes estaba mucho mejor. La cena con muy poca variedad. La hora de entrada fue a las 15h00 muy tarde y luego me hicieron salir a las 12h00 cuando mi compra con experia era la salida del hotel a las 15h00.
2023년 9월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 18일
Estimado Federico, Gracias por los minutos que ha dedicado a valorar su experiencia y por haber compartido sus observaciones.Nos apena que la cena no haya sido de su agrado. En nuestro restaurante Baluma ofrecemos una variedad de platos de cocina mediterránea y siempre estamos buscando mejorar nuestra oferta. En cuanto al horario de entrada y salida, aclarar que nuestro check-in es a partir de las 15:00 y el check-out es antes del mediodía. Sentimos mucho si hubo algún malentendido con respecto a su reserva a través de Experia. Le recomendamos que se comunique con ellos para aclarar cualquier discrepancia en los horarios.Esperamos volver a recibirle en otra ocasión. Saludos cordiales,Josep M Macià, Manager

8/10 - 좋아요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles gut.Service sehr freundlich.
2023년 9월에 12박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 18일
Sehr geehrter Adam, vielen Dank für Ihre Rückmeldung zu unserem Hotel Hotel Horitzó by Pierre & Vacances.Es hat uns sehr gefreut, dass Sie sich bei uns rundum wohlgefühlt haben.Vielen Dank für Ihr nettes Kompliment an den freundlichen Service unserer Mitarbeiter, unser Team bedankt sich sehr herzlich dafür.Josep M Macià, Manager

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location with excellent view.
Comfortable hotel right on the seafront. Great view from the balcony (some rooms face an inner courtyard) so pay the extra! No open air pool but there is one as part of the spa i the basement which is chargeable. However, the beach is over the road. On site parking is €18 but its only €6 over the road in a blue bay. 10 mins walk into the main area of Blanes along the promenade. Breakfast was very good and the staff were excellent.
2023년 9월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 18일
Dear Paul,Thank you for taking the time to provide your feedback.We are delighted to hear that you enjoyed our prime location and the stunning sea view from your room. Our team takes pride in providing excellent service, and we are glad that you found our staff to be helpful during your stay. It's also great to know that you appreciated our delicious breakfast offerings.We understand your preference for an open-air pool, but we hope that our indoor pool and spa facilities were still enjoyable for you. As for the parking, we offer on-site parking for our guests' convenience, but we appreciate your suggestion about the alternative parking option nearby. We are always looking for ways to improve our guests' experience and will take your feedback into consideration.We hope to have the opportunity of welcoming you back in the future. Best regards,Josep M Macià, Manager

10/10 - 훌륭해요

Gino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour à Blanes
Hôtel face à la plage, pas très loin de la ville. le personnel est à notre écoute. Petit déjeuner parfait, bémol pour le repas du soir, pas assez de choix. Une rampe d'accès pour les valises serait souhaitable à l'entrée principale de l'hôtel.
2023년 9월에 7박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 18일
Cher Gino,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de savoir que vous avez apprécié notre emplacement face à la plage et la proximité du centre-ville. Il est également agréable de lire que notre personnel a été à votre écoute et que vous avez trouvé le petit déjeuner parfait.Nous prenons note de votre remarque concernant le repas du soir et le manque de choix. Nous nous efforçons d'offrir une cuisine méditerranéenne variée et nous tiendrons compte de votre commentaire pour améliorer notre offre. En ce qui concerne la rampe d'accès pour les valises à l'entrée principale, nous comprenons que cela puisse être utile et nous allons étudier cette possibilité pour faciliter l'accès à notre hôtel.Nous espérons avoir l'opportunité de vous recevoir à nouveau pour un séjour tout aussi réussi.Bien à vous,Josep M Macià, Manager

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Hotel
2023년 9월에 4박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 18일
Sehr geehrter Martin, vielen Dank für Ihre Rückmeldung zu unserem Hotel Hotel Horitzó by Pierre & Vacances.Es freut uns sehr, dass Sie die Sauberkeit der Zimmer und den Zustand des Hotels zu 100% zufriedenstellend fanden. Wir legen großen Wert auf die tägliche Reinigung und Pflege unserer Räumlichkeiten, um unseren Gästen einen angenehmen Aufenthalt zu bieten. Ebenso freuen wir uns, dass Sie mit unserem Service und dem Komfort der Zimmer zufrieden waren. Unser Team ist stets bemüht, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten und steht Ihnen jederzeit zur Verfügung.Gern würden wir Sie einmal wieder bei uns begrüßen.Josep M Macià, Manager

10/10 - 훌륭해요

Pia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 12일
Kära Pia, tack för att ni recenserade er vistelse.Det är värmande att få läsa er positiva kommentar angående vår personal. Jag vet att de går ur sin egen väg för att kunna hjälpa våra gäster och det är alltid fint när detta uppmärksammas och omnämns, så tack för det.Med vänliga hälsningar,Josep M Macià, Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 12일
Kære gæst,Tak for at dele din positive oplevelse på vores hotel.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi ser frem til at byde dig velkommen tilbage på vores hotel i fremtiden.Josep M Macià, Manager

6/10 - 괜찮아요

Jean Luc

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Réception magnifique personnel tres courtois tres bel emplacement. Les chambres sont démodées et manque énormément de charme. J ai pris une chambre pour 4 j ai eu l impression de dormir dans un dortoir. Heureusement pour 1 seul.nuit cat je ne me serai pas vu passer une semaine de vacances dedans
2023년 8월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 9월 1일
Cher Jean,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de savoir que vous avez apprécié notre emplacement et l'accueil de notre personnel. En ce qui concerne la décoration des chambres, nous tenons à préciser que notre hôtel est décoré dans un style contemporain. Nous comprenons que cela puisse ne pas correspondre aux goûts de chacun et nous en sommes désolés. Concernant la chambre pour 4 personnes, nous proposons également des chambres de différentes tailles et vues pour répondre aux besoins de nos clients. N'hésitez pas à nous faire part de vos préférences lors de votre prochaine réservation, nous ferons de notre mieux pour vous satisfaire.Nous espérons avoir le plaisir de vous recevoir à nouveau parmi nous.Cordialement,Josep M Macià, Manager

8/10 - 좋아요

LAURA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel calme. Le seul point critique, le buffet du soir trop petit et peu varié.
2023년 8월에 12박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 8월 21일
Chère Laura,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Hotel Horitzó by Pierre & Vacances.Nous sommes ravis de lire que vous avez apprécié le calme de notre établissement. En ce qui concerne le buffet du soir, nous tenons à vous informer que notre restaurant Baluma propose une cuisine méditerranéenne de saison. Nous prenons en compte vos remarques concernant la variété et la taille du buffet, et nous nous excusons pour les désagréments rencontrés.Nous voudrions vous revoir pour un séjour à la hauteur de nos exigences.Bien cordialement,Josep M Macià, Manager

8/10 - 좋아요

rose

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful area
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Dear Rose,Thank you for this positive review.We are thrilled to hear that we exceeded your expectations and that you had a lovely stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back. Best regards,Josep M Macià, Manager

8/10 - 좋아요

Denis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Assez bien sauf la demi-pension
Bon séjour, chambre spacieuse globalement bien équipée . Personnel très professionnel et très agréable Dommage qu’il n’y ait aucune bouteille d’eau offerte dans le frigo Et le buffet est beaucoup trop limité dans le cadre de la demi- pension et offrant des produits de très petite qualité ( très loin de ce qui est proposé habituellement dans un 4 étoiles)
2023년 8월에 3박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 8월 16일
Cher Denis, Merci de votre commentaire.Nous sommes ravis de lire que vous avez apprécié la chambre spacieuse et bien équipée, ainsi que le professionnalisme et la gentillesse de notre personnel. Concernant la bouteille d'eau, nous n'avons pas de minibar dans les chambres, mais nous prenons en compte votre remarque pour améliorer nos services.Nous sommes désolés d'apprendre que le buffet de la demi-pension n'a pas été à la hauteur de vos attentes. Notre restaurant Baluma propose une cuisine méditerranéenne et nous nous efforçons de proposer une variété de plats de qualité. Vos commentaires sont importants pour nous et nous les prendrons en considération afin d'améliorer notre offre culinaire.Au plaisir de vous compter de nouveau parmi nos hôtes,Josep M Macià, Manager

10/10 - 훌륭해요

Andres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 8월 12일
Dear Andres,Thank you for this great feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Josep M Macià, Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 7월 19일
Arvoisa vieraammeKiitos paljon mukavasta arviostanne.Hienoa kuulla, että vierailunne hotellissamme on ollut onnistunut. Loistavaa, että saitte hyvää palvelua ja koitte hotellimme erittäin hyväksi.Toivottavasti saamme teidät pian uudestaan vieraaksemme. Ystävällisin terveisin,Josep M Macià, Manager

8/10 - 좋아요

Hélène-Sophie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chambre spacieuse et agreable, buffet du petit déjeuner et dîner tout à fait correct. Personnel agréable et à l'écoute. Seul bémol, l'insonorisation entre les chambres, il arrive que l'on entende les conversations des voisins de chambre.
2023년 7월에 7박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 7월 13일
Chère Helene,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Hotel Horitzó by Pierre & Vacances.Nous sommes enchantés que vous ayez apprécié le confort spacieux de votre chambre et rappelons que si vous êtes sensible au bruit, nous vous invitons à nous en faire part lors de la réservation afin que notre équipe vous attribue une de nos chambres les plus calmes. Veuillez nous excuser pour la gêne occasionnée.Enfin, merci d'avoir souligné la qualité du service et sachez que votre compliment sera partagé avec notre équipe !Ce serait un plaisir de vous accueillir à nouveau très bientôt. Bien à vous,Josep M Macià, Manager

8/10 - 좋아요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The location and the size of the room we got was great. We had ocean view room just steps from the water. The rooms can be a little updated like the bathroom. Providing hand soap pumps would be better than a tiny bar and an iron. Our toilet seat was broken. The breakfast buffet included was such a great deal the options offered were pretty good.
2023년 7월에 3박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 7월 7일
Dear Jacqueline, Thank you for this feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.Our location is one of the things we are very proud of about our hotel. We are lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.It's also fantastic to know that nothing was too much trouble for our team.However, please accept our apologies for any inconvenience. We have taken your feedback into consideration and have addressed this with our management team to ensure that your concerns are dealt with. We look forward to seeing you again in the future. Kindest regards,Josep M Macià, Manager

8/10 - 좋아요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Happy with our stay except for the additional cost Of the swimming pool.
2023년 6월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 7월 7일
Dear Jackie, Thank you for this feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.It's great to know we lived up to your expectations and that you enjoyed your time here. Thank you for your feedback we're always grateful so that we can make your next stay even better.We look forward to seeing you again in the future. Kindest regards,Josep M Macià, Manager

10/10 - 훌륭해요

José Esteban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 6월 27일
Estimado José,Le damos las gracias por su excelente valoración.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Josep M Macià, Manager

8/10 - 좋아요

Juan

2023년 6월에 2박 숙박함
답변 제공: Josep M Macià, Director 님, 2023년 6월 26일
Estimado Juan,Le damos las gracias por su excelente valoración.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,Josep M Macià, Director

8/10 - 좋아요

Fredrik Ferdinand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helt greit hotell med hyggelig betjening.
2023년 6월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 6월 17일
Kjære Fredrik,Tusen takk for din veldig hyggelige tilbakemelding.Vi håper du hadde et flott opphold hos oss!Vi ser frem til å ha deg som gjest igjen.Josep M Macià, Manager

8/10 - 좋아요

Fredrik Ferdinand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 16박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 6월 17일
Kjære Fredrik,Tusen takk for hyggelig tilbakemelding.Vi håper du hadde et flott opphold hos oss!Vi ønsker deg hjertelig velkommen tilbake som gjest hos oss ved en annen anledning.Josep M Macià, Manager

8/10 - 좋아요

claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un bon hôtel...
Hotel bien situé en front de mer, un personnel très agréable, petit déjeuner et dîner convenable. Un rapport qualité prix appréciable.
2023년 5월에 14박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 6월 11일
Cher Claude,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Hotel Horitzó by Pierre & Vacances.Nous sommes très heureux que vous ayez apprécié notre établissement et notre bon rapport qualité-prix.Merci de mentionner la sympathie de notre équipe attentive à votre bien-être.Ce serait un plaisir de vous recevoir pour une autre expérience de qualité.Bien à vous,Josep M Macià, Manager

10/10 - 훌륭해요

susanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very kind and courteous and had an excellent master of the English language. They accommodated every request expediently and with a smile. She (I wish I could remember her name) went out of her way to ensure we understood the bus schedule and could get to the bus stop. When we needed a taxi, they appeared within minutes. The breakfast buffet was to die for and I loved the fresh coffee machine. I would love to stay here again!
2023년 5월에 3박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 6월 3일
Dear Susanne,Thank you for sharing your opinion after your recent stay.We are glad that the high standards we set ourselves met your expectations.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.It’s equally great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.We look forward to welcoming you back.Kind regards,Josep M Macià, Manager

10/10 - 훌륭해요

Stephen

2023년 5월에 1박 숙박함
답변 제공: Josep M Macià, Manager 님, 2023년 5월 31일
Dear Stephen,Thank you for this great feedback about your recent stay at Hotel Horitzó by Pierre & Vacances.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to welcoming you back on future occasions. Best wishes,Josep M Macià, Manager