โI booked rooms with breakfast included.
However, we needed to ask for breakfast coupons each day.
What was even more outrageous was that at the end of my stay, I was charged for a 'service' fee for each breakfast. The funny part is that the service fee was different for each day.
I was told that the hotel staff would notify the hotel manager and give me an e-mail but I never received an e-mail from the hotel.โ
โFound a cockroach on the wall, I tried to kill it but it escaped to the ventilation fan on the wall. I think this is where it came from. I am sure there are many in other rooms, too.
No venting in the room.
I found lots of blue and green molds on the washroom ventilation fan. Such shame that i had to take a shower right below it..... โ
โThe breakfast included with our room fee was delicious, variety of items offered. Only minor complaint when towels replenished didnโt get wash cloths and a new bar of hand soap. Also as the breakfast area got busier on our last day got very messy and no one available to keep up with the cleaning. I slipped on spilled coffee and notified the guest clerk. She had someone place a yellow marker in the area. Not about the hotel but one night ordered from Papa Johnโs through Grub Hub. Supposed to get...
โThe best hotel in the area. In my experience, probably the best in upstate New York. Beautiful surroundings, walking distance to Starbucks and many restaurants. 15 min drive to downtown. Gourmet breakfast prepared by chef every morning was fantastic. Stayed 10 days for the business trip and it was just perfect for me. I will definitely go back. Don't need to hesitate.โ
