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Reviews of Americas Best Value Inn Blue Ridge

2 out of 5
Americas Best Value Inn Blue Ridge
4970 Appalachian Highway, Hwy 515 and Hwy 76, Blue Ridge, GA

Reviews

5.4
Rating 10 - Excellent. 36 out of 394 reviews" "
Rating 8 - Good. 73 out of 394 reviews" "
Rating 6 - Okay. 92 out of 394 reviews" "
Rating 4 - Poor. 97 out of 394 reviews" "
Rating 2 - Terrible. 96 out of 394 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alfredo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay in this hotel
Aircon is not working, unsanitary and service is poor
Stayed 1 night in Oct 2023
Response from Manager on Nov 8, 2023
Sorry you had some issue with aircondication.We hope we get chance to fix problem during your stay we miss that,We will fix and hopefully you dont have problem in future,

2/10 Terrible

Lance

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not as described. Ceiling paint was falling off. Moths in the room, non smoking facility had been smoked in recently. Walls were stained with a brown film similar to tar on walls. The bathroom was not clean & there was hair in the tub. The room smelled of mildew and smoke. The key cards didn’t work twice. Once in the room looked made up. But it was not. Had it not been the only place avail we would have returned the keys and kept moving. The staff was friendly. When I left I waited in the lobby where I noticed the fixtures were outdated and cords running everywhere. There was paint peeling off ceiling in there too. No one was in the office to return the key so I had to leave them on the computer keyboard in hopes someone would find them. Hopefully they did. Would not stay again. Would it recommend them. Not worth the $180 for the night.
Stayed 1 night in Sep 2023
Response from Guest Relations on Sep 8, 2023
Dear Lance, Thank you for taking the time to share your thoughts with us. We are glad you found our team to be friendly. However, we are disappointed that we were unable to exceed your expectations. What you experienced is not typical of the high standards that we strive to uphold. Our team is always trying to improve, and we will be sure to share your review so they can use it for internal review. Please consider booking another stay with us, so we can show you a better experience.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
mold in balthroom, room stunk, pool was empty
Stayed 3 nights in Jun 2022
Response from Hotel staff on Jun 22, 2022
We just find out you had some cleanning problem.Your remark is very valuable for our bussness we will talk to housekeeping department and work hard on this issues.Hope you come back

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this property over 8 years ago, back when it was the Days Inn; at the time I enjoyed my first stay, even though I only used the room to sleep in and didn't really spend much time in it; when I planned to come back to Blue Ridge in May of 2022 I decided to stay in this same hotel to relive the memories; but I was wrong. The room wasn't very clean, had black mold on one of the light switches, blood on the shower curtain, my fridge didn't work, my room didn't have a smoke detector in it. I don't even think the hotel had wifi, so I really had nothing to do while in the room. I was supposed to stay in the hotel for two nights but ended up only staying one night as I didn't like the conditions of the room.
Stayed 2 nights in May 2022
Response from Guest Relations on Jun 14, 2022
Dear Steven, As a repeat guest, your feedback means all the more to us, and we truly regret that you did not enjoy your recent experience. It is always our goal to provide clean, comfortable, and well-maintained lodging; however, it is clear that we need to do better. Our team will reflect upon your feedback and seize all opportunities for improvement, and we hope you'll allow us to make this up to you someday.

4/10 Poor

Alesia

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Run down
The lobby is all blocked off, only a window for service. Behind the window are wires and cords hanging for cameras and I'm not sure what else. Tried 3 different rooms before we got a key that worked. When the door closed you could see significant daylight, hole in the shower wall, toilet....definately needed attention it was leaning and the top on the back of it didn't fit. The beds were clean, that is the only reason we didn't leave. Oh and there was coffee in the room but.....no coffee maker! I wouldn't go back, it was too run down. The desk clerk was nice.
Stayed 1 night in May 2022
Response from Guest Relations on Jun 14, 2022
Dear Alesia, Thank you for sharing your feedback with us. While we are pleased our beds and front desk staff met your expectations, we are sorry to hear that some aspects of your stay missed the mark. We apologize for the condition of our lobby, as well as your room's bathroom. Rest assured, we will bring these issues to the attention of our maintenance team. Again, thank you for your comments, and we hope you'll give us another chance to provide you with the stay you deserve.

6/10 Okay

jacquelene

Disliked: Property conditions & facilities
Clean but really dated .pool was empty . No hair dryer in room. No coffee machine in room. If you are only looking for somewhere to sleep it’s ok
Stayed 1 night in May 2022
Response from Hotel staff on Jun 22, 2022
Thank you for staying our hotel .Your feed back is very impotant for us.We will fix your issues as soon as possible.

10/10 Excellent

Jacqueline

Stayed 2 nights in Feb 2022

8/10 Good

Jeffery

Stayed 1 night in Apr 2022
Response from hotel staff on Apr 16, 2022
Thank you.

8/10 Good

Verified traveler

Traveled with family
Big Dog friendly hotel
Was happy to find a place that allowed our big dog a place to stay. Refrigerator and comforter were disgusting but the rest of the place, most importantly the bathroom, was clean and comfortable.
Stayed 2 nights in Apr 2022
Response from Hotel staff on Apr 6, 2022
Thank you for your feedback.We will find out about missing some housekeeping.

2/10 Terrible

Danielle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not lock the door. The door jam was complete off the wall. Microwave in the floor. Ice bucket under the leaking sink that filled up within five minutes of being and not using the sink. Asked the property manager for another room. And he said no this is the room for expedia guest. All other room are for guest who pay for price.
Stayed 1 night in Mar 2022
Response from Hotel staff on Mar 30, 2022
Sorry you had some iisues.we will find out about front desk converstation we are sure any one dont say that we will contact regard

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
The room was very clean. It’s right off the main strip and it was close to a grocery store and some restaurants that we walked to. The staff was friendly as well.
Stayed 1 night in Mar 2022
Response from hotel staff on Mar 30, 2022
Thank you for staying our hoyel and your feed back

6/10 Okay

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022
Response from hotel staff on Mar 20, 2022
Thank you for your feed back

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022
Response from hotel staff on Mar 20, 2022
Thank you

2/10 Terrible

John H.

Disliked: Cleanliness
Terrible
This is a nasty motel. There were blood stains on the floor in our room and cigarette ashes in the bath tub. The door looked like it had been kicked in a couple of times. We wouldn’t even sleep in the sheets. We went and bought sleeping bags and pillows so we didn’t have to touch the bed. 0 star rating
Stayed 1 night in Feb 2022

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness
Stay Else Where.
I chose to stay at this hotel with my kids due to the proximity of what we had going on. I knew it would probably be to cold to enjoy the pool, but figured my kids would at least be able to go visit and or stick their feet in the water after a long day of hiking. Another bonus was the fact that they offered continental breakfast. I was not so fond of the idea of it having outdoor access, but after reviewing some photos and reading some other reviews i had overlooked this minor drawback. Upon our arrival they provided notice that they have restricted much access to the lobby and have canceled the continental breakfast as well as drained the pool. They also were limiting the room service as well. This was supposedly due to COVID. I don't believe this is the case as transmission rates are substantially low and there has been no mask mandates. While walking to our room, their were 2 doors that were not occupied that had their doors wide open. Once in our room, it looked decent with the lipstick upgrades, but the shower felt like it had a whole under the tub and the room was dirty with hair, dirt and grime. I believe alot of the changes and cut backs was due to financial reasons more then COVID. If i could have canceled and gone somewhere else i would have. Do not stay here, you are not getting what you pay for. We wont be back! Hotels.com you should hold your businesses accountable for proper advertisement. In my opinion this was a false advertisement by the HOTEL.
Stayed 1 night in Dec 2021
Response from Hotel staff on Dec 21, 2021
Sorry you had some issue about swimmimg pool,We had only sessonal pool open ,Now is winter is very cold no one use pool until summer. Also you are not happy bc contintial brreakfast we had to some hard choice take it bc covid we are try to open hopefully open soon.Hope you come back and we can serve better next time.

4/10 Poor

Elana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty, nasty, nasty
Fromthe time we arrived there was a note on the window due to covid that we would not have continental breakfast, there wouldnt be alot of housekeeping which was fine. We got our room and was appalled at the condition. The bathroim was very dirty you could take your finger across top of toilet tank and see a line, tub was disgusting & vent didnt work. Smoke alarm had no battery. ceiling fan light was hanging by wires & the microwave had mold all through it. Did not feel comfortible saying anything, didnt want our room to be gone in while we were gone. Very disappointed with our stay at the hotel. We do have pictures and hope to contact management to fet some kind of reimbusement. 5nights over $600 should at least have clean & safe room.
Stayed 5 nights in Nov 2021
Response from Hotel Staff on Nov 29, 2021
Thank you for staying our hotel. Your feedback is very impotant for us we will take action and fix issues you had.We hope we get chance to fix your problem during your stay but we missed chance,But if you call direct hotel we will do something for you.

6/10 Okay

Attila

Stayed 1 night in Nov 2021
Response from Hotel staff on Dec 21, 2021
Thank you for staying our hotel.Hope you liked we will wainting for nex time.

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked the room, overpriced for what you get! Loud people staying there!
Stayed 2 nights in Nov 2021
Response from Hotel staff on Nov 27, 2021
We try to keep price low.But all supply and hourly wages for employee that best price we can offer.Also in busy season price littel high,

4/10 Poor

Bonnie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021
Response from Hotel staff on Nov 27, 2021
Thank you for staying our hotel

10/10 Excellent

Phyllis

Stayed 3 nights in Nov 2021
Response from Hotel staff on Nov 11, 2021
Thank you

6/10 Okay

Karen

Traveled with partner
Liked: Staff & service
Not the best place but staff was friendly and we had an issue with the original room and they moved us which was fine
Stayed 1 night in Oct 2021
Response from Hotel staff on Oct 31, 2021
Thank you for staying our hotel.Yes we know you had issues with first room #213 venity light dosent work we have to move diffrent room 205 and you are happy about.Your feed back tell us which area we have to work more harder is verry impotant for us.We waiting for you to stay with us thank you

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Sleep in your car
Whew! I always wondered what it would be like to sleep on a Flinstone bed and I think I've done it. The main light of room didn't work nor did the light over the sink, the ballast was burning out. The exhaust fan to the bathroom didn't work as well. The continental breakfast doesn't exists -- or at least we weren't told where and what time it was. The pot holes entering the property were deep, we found going over the curb was easier on the vehicle. Bring your own facial tissues they stock an empty box. The AC unit wouldn't shut off. It was either stuffy or super cold depending on what you had on the unit.
Stayed 2 nights in Oct 2021
Response from Hotel stafff on Oct 18, 2021
Sorry you had some issues with mattress.But we had some room pillow top mattress and some had regular bc diffrent guest they like soft or hard.After covid we have to stop breakfast.Also we been trying to work with blue ridge city to fix road but so far is not workout road is not hotel property we know our guest having problem hopefully city can stepup and fix.Some supply not comming on time we are so sorry for trouble.

4/10 Poor

Richard

Traveled with family and small children
Disliked: Property conditions & facilities
Property old and not in good shape. Floors squeaked noisily in several places. No globe on the overhead light. Toilet tank cover didn't fit right and made noise. One of the sheets had a hole in it. No breakfast despite it being advertised as being available. Very disappointing. Premium price for a not premium hotel. Will not return.
Stayed 1 night in Oct 2021
Response from Hotel staff on Oct 17, 2021
Sorry you not happy with your stay.After covid we have to make some hard choice about breakfast.Sone webside inform you before book room but some not but if you call hotel drictly we will give all guest true information.Hopefully we will star break fast soon.

4/10 Poor

Ann

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Neighbor very loud
Stayed 2 nights in Oct 2021
Response from Hotel staff on Oct 14, 2021
Sorry you had some issues with nex door guest.We hope you inform us at front desk,we miss that .Hope you come back and you dont have that kind issues

8/10 Good

Sarah, Naples

Traveled with family
Liked: Cleanliness, staff & service
The roads near the property really need some repair but that is not the property's fault. The room was very clean and comfortable. I'm not sure if renovation was going on but there was some old equipment just hanging in the stairwell.
Stayed 2 nights in Oct 2021
Response from Hotel staff on Oct 12, 2021
Your information is very impotant we are try to work with blue ridge city but so far we are not able to work or fis that road but we keep trying anf fix road as soon as possible.Also we will remove old equpment we just replace some new aircondicaton.

2/10 Terrible

Gloria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 3 nights in Sep 2021
Response from Hotel staff on Sep 26, 2021
Thank you for your feed back .We are sorry you dont like mouch our place can you tell us which area we have to work more harder

8/10 Good

Kevin

Traveled with partner
Disliked: Staff & service, amenities
Did not seem clean. Cracks in cement stairs broken shower rail.
Stayed 1 night in Sep 2021
Response from Hotel staff on Sep 25, 2021
Thank you for your feed back we will address the issues

8/10 Good

Radoslaw

Liked: Staff & service, property conditions & facilities
nothing wow, first and last
bed sheets were dirty but talking to the front desk about it they changed it.
Stayed 1 night in Sep 2021
Response from Hotel Staff on Sep 21, 2021
Thank you for let us know you had issues with bad sheet we will improve our housekeeping you feeback is veryimpotant for us

2/10 Terrible

Jared

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good about this place...
Stayed 2 nights in Aug 2021
Response from Hoteal staff on Sep 12, 2021
Sorry you had some issues during stayed our hotel.We wish we could find out when you are in room but we miss our chance to serve you better but we will taking care you.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

2/10 Terrible

Brandon

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
They didn’t have the rooms cleaned and ready , the linen was unwashed so I had to request fresh linen. The hotel manager tried scamming me for “taxes” that I know was already paid and later confirmed I did. Terrible place definitely choose elsewhere , I wish I would have! Will never ever come back here.
Stayed 2 nights in Aug 2021
Response from Hotel staff on Aug 17, 2021
sorry you had some issues with resrvation tax problem.Manger is not try to scamming but retley some changes is resrvaton system we are making mistake and for sorry.Hope you come back and ty to give better servise than this time.

2/10 Terrible

Ryan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is a complete dump
This place is horrible . I wouldn’t recommend my worst enemy to stay here. No breakfast or pool but paid full price . Tried scamming my boy on some extra “taxes” . And tell Indian dude to stop walking back and forth by the rooms he’s creepy af
Stayed 2 nights in Aug 2021
Response from Hotel staff on Aug 20, 2021
Sorry you are not happy bc no breakfast&swimming pool but unfortunrtly we dont have enough squrefoot area for 6 foot social distancing and heallth department not give permmision bc covid 19.Hope fully we open soon.Also sorry our employee has to work and check room and clean room they have to go back and forth by the room we appolize for that.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel does feel clean, but the surrounding area is noisy and crowded. Also the hotel is using Covid as a reason to close the lobby, pool, and they do not provide breakfast.
Stayed 1 night in Aug 2021
Response from Hotel staff on Aug 16, 2021
Thank you for staying our hotel.We find out you are not happy about not serve breakfast and no pool .We are working on hope fully we are be normal as use too soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here when I was passing through recently on a solo road trip. Rooms were clean and comfortable, parking was freely available right in front of my room, and the location was convenient. The service was excellent; I was greeted warmly and they helped me a lot figuring out my hotels.com booking and making sure I had everything I needed. I would definitely stay here again if I am passing through the area. It was an excellent value and a nice experience.
Stayed 1 night in Aug 2021
Response from Hotel staff on Aug 11, 2021
Thank you for stayed our hotel.Your feed back is very impotant for our entier team.Our team work so hard to keep clel comfortable for guest.Hope we see you soon Tnak agin from our hotel team

6/10 Okay

Leroy

Traveled with family
Disliked: Staff & service
Not as described
When we checked in we found there would be no breakfast of any kind and the pool was closed I understand things have changed due to covid but other hotels at least provide prepackaged breakfast items. We got nothing. This is why I chose this hotel over a different one. When we got to our room there was no refrigerator. They did bring us one the next day. We spent 5 nights and traveled with kids and were disappointed.
Stayed 5 nights in Jul 2021
Response from Hotel staff on Jul 26, 2021
Befor night your refrigator breakdown.But we taking care next day hope you are hapy about,For covid so many thing cange we try to put everything to geather but still is taking longer than we thought,Hope you are come back your feed back is very impotant for us

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Flea Bag Hotel is literally what you are in store for. There had to have been 137 flies in the room, especially on the window, ceiling, and "lights". Oh, and in the bathroom. This "Non-Smoking" room smelled like someone had smoked a carton of Camels in there 5 minutes before I opened the door. The "King" bed was smaller than any Queen bed I have ever seen. The lighting inside was so bad I wish I had brought a flashlight so I could see in the bathroom. The Mini-Fridge did not work. Well the light came on when you open the door, but it was warmer inside the refrigerator than it was in the room. Good times, good times....
Stayed 2 nights in Jul 2021
Response from Hotel staff on Jul 20, 2021
Looks like youhad majore problem with mountain fly.We try so hard and petscontrol work evert week on but still we had some issues in summer time.but we wll keep working on and contorol the problem.That room is bigger but bed is king size room bigger thats why bed looks smaller also sorry for you had problem with refrigertor.We will fix that as soon as possibl.Your feedback is very very important for us.

6/10 Okay

Christi

Liked: Staff & service
Disliked: Property conditions & facilities
Not great
It wasn't horrible but the popcorn ceiling in our room(112) was failing off...badly. It was noisy...we could hear everything above us. The sheets were mostly clean but had what looked like a cigarette burn in them. There were boxes everywhere in the hallway with what looked like a/c eqp. They looked like they had been there so sometime.
Stayed 2 nights in Jul 2021
Response from Hotel staff on Jul 19, 2021
Yes we just remodaling all room but after painting all cilling like one room we dont know why celling pocorn start falling is hard to find people for done small job,Sorry for inconvinien.Also we repalce all new air condication but westill have some in hallway we will cleanup thank you for your feed back

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
It was quiet. Bathroom was dirty
Stayed 1 night in Jul 2021
Response from Hotel staff on Jul 17, 2021
Thank you for staying our hotel.YOUR feed back is very impotant for us now we know we need to work more hader in cleanning bathroom hope when you come back you dont have that issues we promise.

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Hoteal staff on Jul 17, 2021
Thank you for rating our hotel.your opinion tell us we have to improve some raesa and pay more attention.

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The back of the hotel has an overflowing dumpster with huge pot holes at the entrance. The room itself was disgusting. My toddler found a beer cap on the floor which leads me to believe it wasn't vacuumed. The microwave and fridge were filthy. Huge clumps of hair in both sinks. The towel holder was broken off from the wall. Cookies in the air conditioner unit. Crumbs in one of the beds. I really do not think my sheets were changed from the previous guest and the sheets that covered the bed frame are covered in old water stains. Overall filthy room. Also, the website doesn't mention the pool is not open.
Stayed 2 nights in Jun 2021
Response from Hotel staff on Jun 30, 2021
Thank you for staying our hotel.We just found out you not happy bc during your stay you had some cleanning issue.Your feed back is very impotant for us we will dig into and make it better.WEwish you come back and we will able to serve you better than last time

4/10 Poor

Verified traveler

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
not clean, finger prints all over doors and mirrors, bathroom door doesn't lock because there is no doorknob plunger, hole in ceiling, pealing paint, dirty shower walls and floor, spots on shower curtain. plumbing in shower is not strapped so it almost pulls out of the wall. Inch of dirt on the bath fan. half eaten fruit in the drawers. People on the property asking for money living in a van. Tried to cancel 2nd night - hotel says call expedia and expidia says call the hotel after an house wait. Still got charged for 2 nights even after checking out the next day. They have a pool but it was not filled when we stayed.
Stayed 2 nights in Jun 2021
Response from Hotel staff on Jul 1, 2021
Sorry you had some issue for house keeping and also for poolWe are start oppining pool yeraleir but health department dont give permisison bc covid.Some one asking money that we evan dont know thank for telling us we will found out and stop that.

6/10 Okay

Patricia

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021
Response from Hotel staff on Jun 15, 2021
Thank you for staying our hotel.Also your opinion is very good for our bussness.We will waitng for you again staing our hotel

8/10 Good

SANDER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice check in good very helpful front desk helped park our bus
Stayed 1 night in Jun 2021
Response from Hotel staff on Jun 13, 2021
Thank you.When you come back next time hopfully you are stay with us.You have wonderfull busy year

2/10 Terrible

Sherry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were dirty. Roaches in rooms. No I wouls nit recommend staying there.
Stayed 2 nights in Jun 2021
Response from hotel staff on Jun 9, 2021
sorry you had issue with some housekeeping.Hope you tell us during you stay in room. we miss chance to fix your problem .We working hard to keep it up but some time we need to know which area need to work hard hope you come back

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a gross hotel.. we stayed here two years ago and it wasn’t as bad as it is now.. it honestly makes me angry how much we paid for one night for this hotel but we needed a room and this was literally the only hotel with rooms available. We had dried blood on our door, a hole in the wall of the bathroom so when you sit on the toilet, you have a hole glaring at you straight ahead. They attempted to clean half of the mirror, the rest had just been sprayed and left to drip. The little handle bar in the shower was broke off, the water went cold throughout two showers. A chair in the room had crumbs and whatever else ALL over it. One chair had a cigarette burn in the seat part. The dumpster was over flowing in the back. Through the outdoor hallway between floors, the top by the stairway had just random sheets laying on the ground, a McDonald’s bag and just trash and whatever laying everywhere. The vending machine was out of service and I’m not sure if they advertise a pool but just no.. it looked like it hasn’t been used in years and the grounds we’re just god awful. It was also weird and the only experience I have ever had of a man(a worker or owner or whatever) coming to our room around check out time to see if we were staying or leaving.. he did this to all the rooms and would just unlock and open the door.
Stayed 1 night in May 2021
Response from Hotel STAFF on May 31, 2021
Sorry you had sevral issues during stayead our hotel.Hope we get chance to fix some issues but we missed that.Unfortunetley shoratage off staff we didnt able to reach you on time.But Hope you can give us chance agin and we can better serve you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in May 2021
Response from Hoteal staff on May 30, 2021
Thank you hope you havewonderfuul rest off year

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely appalling. We were given a room that was occupied and when given new keys upon entry the place was filthy. The bedding was torn and shredded. The bathroom was filthy. The front door had dirt all over it. We have still not received a call from Expedia in regards to a refund as we did not feel comfortable staying there.
Stayed 1 night in May 2021
Response from Hote staff on May 29, 2021
Sorry you had some issues.we work had for everything goig smooth but in your case something went wrong pl call hotel and talk to manger bc we dont got any complain when you are here

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ceiling was peeling and partially missing. Sheets were old and stained. I couldn’t wait to get out the next morning
Stayed 2 nights in May 2021
Response from Hotel staff on May 25, 2021
Sorry you had some issue with ceilling we will fix that.YOUR feed back is very impotant for us we hope you come back and we will give you better service

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Hotel Staff on May 22, 2021
Your raiting online is very impotant for us.Our hotel team work so hard for give guest good experince.you have wonderfull rest of year Thank you

6/10 Okay

Karen

Traveled with family
Liked: Room comfort
Quick overnight.
This was a quick overnight stay so not much to note. Cleanliness was just ok but the beds were comfortable. Towel rack in bathroom was broken and bathroom fan made a loud screeching noise when turned on. The towels were small and not very soft.
Stayed 1 night in May 2021
Response from Hotel staff on May 7, 2021
Thank you for your feed back.We will work on some issue you had.We are so happy you enjoy our mattress they are all new in all room.Hope we see you agin