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"Excellent service for staff and Duty mamage Mr Suleman"

"Overall was great. The staffs pleasure to deal with. Just a reminder for a 5 star hotel to keep up the room/bathroom maintenance so everything stays nice, tidy, clean, and doesn’t wear out easily thats important thing. As a 5 star hotel, please maintain consistent air-conditioning throughout the building. The hallway near our room was quite warm at times as were a few other areas "

"Beautiful hotel with lots of activities to do around the hotel. I regret only having time to stay one night. I would recommend at least a few nights to a week in order to fully enjoy the facilities and what it has to offer. We were offered a complimentary photoshoot during our stay and the photographs were very well taken and beautiful."

"I got upgrade. Very nice"

"A very nice hotel with golf course nearby "

"I had a very disappointing experience at Teduh Simatupang. The hygiene standards were far below expectations. The bed had visible stains, which made it very uncomfortable to sleep on. Even worse, I noticed signs of a rat infestation in and around the property—something that should never happen in any living space. Overall, I would not recommend this place unless major improvements in cleanliness and pest control are made. "

"Rooms were nice. Great view of mountains. Staff were friendly. My only complaint is the opening hours for the facilities. The pool and gym close so early; it's impossible to use. "