로비

네이션스 인 여행 후기

2 out of 5
네이션스 인
107 Beaver Creek School Rd, West Jefferson, NC

이용 후기

6.4
평점 10 - 훌륭해요. 488개 이용 후기 중 74개" "
평점 8 - 좋아요. 488개 이용 후기 중 161개" "
평점 6 - 괜찮아요. 488개 이용 후기 중 99개" "
평점 4 - 별로예요. 488개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 488개 이용 후기 중 81개" "

6.4/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Faustino

좋아요: 청결 상태, 직원 및 서비스
Good service
2024년 3월에 2박 숙박함

4/10 - 별로예요

Rita 님, Virginia Beach

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Roger

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our biggest issue was with plumbing. The first room we were assigned had a tub faucet that could not be turned off and neither the TV or lamps would turn on. They may have been unplugged, but the outlet was behind a built-in cabinet and inaccessible, so we couldn't solve it ourselves. The staff graciously offered us a second room, which seemed okay at first except that we soon discovered the sink would not drain. We kept the room anyway and brushed our teeth and washed our hands in the tub, which did drain. While we were in the process of checking out the following morning, we saw a pest control truck parked next to our car, and we had no sooner put the last piece of luggage in the trunk, when the exterminator entered the room we'd vacated 30 seconds before and began spraying. We don't know if it was just a routine job or if the previous lodgers who had used that room had reported problems, but now that we're safely back home we're washing everything we took on the trip in case there was something we shouldn't be introducing into our own home. It was unsettling, to say the least. The continental breakfast was pitiful--weak coffee, yoghurt cups, make-your-own waffles, and a few pieces of shriveled fruit. That was it. No juice, bread, scrambled eggs, sausage or bacon, no pastries of any sort, although those items appeared on the website. It was a convenient location and the staff we met were reasonably pleasant, but there's not much else to recommend about it.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older facility, nicely upkept.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Key locks not working, used condom on the bathroom floor! Too tired to look around and only stayed one out of the two nights we booked. Didn't even want to deal with refund I was so disgusted. Traveled from Washington State to bury our son and had to deal with this crap.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Barak

좋아요: 청결 상태, 직원 및 서비스
Decent place for a cheap stay. Yes it’s older and a bit run down. But generally clean and functional. Staff were friendly and helpful. Would definitely stay again and recommend for budget conscious travelers.
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Luis

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was good . The only thing the sheets had holes on it and as it is pet friendly the odor of pets in the room was annoying
2023년 12월에 1박 숙박함

4/10 - 별로예요

Jerry

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태
They have permanent residents staying there. They let their dogs run free without being on a leash. One off their dogs attacked my dog while I was walking her on a leash. No one on the staff. Seemed to care. The police had to be called.
2023년 12월에 4박 숙박함

8/10 - 좋아요

Latasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Olivia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surprisingly Good
The service and hotel were surprisingly good for the price. The bed was comfy. It is an older hotel but very well maintained. I would stay again. WARNING: Don't go to the Kentucky Fried Chicken/Taco Bell. Jip city😁
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eugenia 님, Crumpler

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Valerie

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Spencer

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dirty and run down
2023년 11월에 2박 숙박함

4/10 - 별로예요

Michael

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is really showing its age. Linens and towels were thin and sheet had burn marks on them. Beds only come in Double or King would prefer Queens over double mattress. Bathroom was dark and exhaust fan did not work. Cleanliness was subpar and I was concerned about walking bare foot in the bathroom. Several of the lights had to be wiggles to turn on and several outlets were not accessible. Walls are thin and could hear other rooms conversations. Hotel is within walking distance of fast food and grocery store. Reason for stay was a hunting trip with Brother, would not stay here with my family.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to Lansing, NC (which was destination). Good value. second time we have stayed here and will be back.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Justin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There is no excuse for someone having to pay for a room like this this was hands down the worst motel I’ve ever been to. The non-smoking room I paid for had burn holes all over both bed sheets and smelled so bad I did feel like sitting my stuff down. I went back to the office and got moved upstairs and I was no better there were burn holes also, yellow dingy stains on wash cloths and towels, one bed had a tear in the blanket, and there was no shower curtain……DONT WASTE YOUR TIME HERE
2023년 11월에 2박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Property needs many up dates
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was bugs in the room, dogs barking next door all night, went into the office this morning and the employee at the counter was eating with a beer in front of him. Cabinet in room broke And lights didn’t work
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Dana

좋아요: 청결 상태
Wasn’t a bad place to stay. I only have one complaint, I couldn’t make phone calls or get good internet.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Judith

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty - but safe
The room which was a pet room, was smelly, which I know that is to be expected. Towels were dingy, I wound up buying towels, blankets and wash clothes at the Dollar General next door. The blanket/bedspread had burn holes. The heat/ac was missing the front cover and it was loud, but did keep the room comfortable. Beds were comfortable. Only had 1/2 roll of toilet tissue, but it did last thru the night. Coffee basket had everything except for cups, but I would not have used the coffee maker. Maybe the non-pet rooms were in better shape, I surely hope so. I did feel safe there, the lock worked and there was not a lot going on outside. It was in a good neighborhood.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Dakota

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked my reservation online and when I got there they weren’t sure if they had a room for me due to overbooking. Melonie was very helpful and went to check to see if any rooms were clean/available. We had booked a double bed room and the only available room they had was what they call an “apartment”. We were only there for one night and super thankful to have a bed. It ended up being just like a mini apartment with a small living area, full kitchen, stacked washer/dryer, king bed, and bathroom. With that being said, it’s not the nicest place to stay. It didn’t feel very clean, one AC unit worked but the other didn’t, the closet door had been broken off and was shoved in the closet, there were two entrance doors and the little latch that hotel doors normally have had been broken off of both. Their “continental breakfast” is just juice, coffee, and a waffle maker. It’s very old and very run down. Take all of that into consideration, it was the cheapest place around like more than half the price of other hotels and if all you want is a bed for the night it does the job. I would not stay for more than one night.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Mary

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was terrible hotel, when we arrived and went to our room there was no towels, no soap, nothing not even a shower curtain, and the shower curtain rod was loose from the wall, no joke. Went to front desk and she apologized and sent someone to hang a curtain but totally unacceptable and safety lock was broken on door. The linens were very dingy and the room was unclean, could not wait for morning to come and checkout.
2023년 10월에 1박 숙박함

4/10 - 별로예요

TAMMY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo
The room was clean and bed was comfortable but I must say that there was a lot of noise outside with others staying here as in a loud car that would come and leave and come and leave etc. and there was 2 different rooms that just kept slamming the doors late at night. I have stayed here for 4 years and never had any problems until now. I don’t know if they live here and that they just don’t stay in like most do at night. But I will say this not getting much sleep is very disappointing for this hotel. I will not stay in room 122 again!!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the money, best place to stay in the area.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Elizabeth

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

4/10 - 별로예요

Howard

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great location, felt safe, employees were nice. The shower was nasty, the floors were nasty. AC had mold inside the vent. The bathroom sink faucet sprayed water out from around the handle. Ice machine and snack machines were broke. Walls in the room and curtains were nasty and the bed linens all had cigarette burns in them.
2023년 9월에 4박 숙박함

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rate was very reasonable. Hotel has seen better days. Dripping tub faucet, torn rug, busted security bar. Staff was very friendly though.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Elgin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The first room they put me in had blood on the wall, and the bed wasn't made, and the trash from the people left behind no refrigerator no microwave and smelled like smoke very very disappointed and will never ever stay there again
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Carol

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt bed sheets were not changed Hair in sink Huge moth on ledge of shower wall
2023년 9월에 1박 숙박함

4/10 - 별로예요

Sylvia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms were shabby as expected at this price point, but I was shocked by the stink (maybe wet dog) of the room, the cigarette burn holes in the bedspread and vanity sink, and, oh my goodness, a padded toilet seat from the 1970s! The "breakfast" was just sad and limited in terms of items. The beds were good and the sheets were clean.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Charles

연인과의 여행
별로예요: 편의 시설/서비스
Need to be cleaned and updated
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel for the cost. Hotel is older, but clean. Friendly staff. Would definitely stay again!!
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 18일
Dear Matthew,Thank you for your positive feedback! We're delighted to hear that you had an excellent experience at our hotel. We appreciate your comments about the cleanliness, friendly staff, and value for the cost. We look forward to the opportunity to welcome you back for another stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Elizabeth 님, Renton

별로예요: 직원 및 서비스, 편의 시설/서비스
Staff was never around at the front desk. Breakfast is supposed to open at 0630-0930 and at 0830 no one had set up breakfast yet and the front lobby door was locked. The rooms were clean and the A/C worked. The tub spout leaked continuously. Both of the shampoo and body soap dispensers were empty. I have stayed at worse hotels but it was inexpensive and the only ones available on the date I visited the area.
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 16일
Dear Elizabeth,We appreciate your feedback about your recent stay. We apologize for the issues you experienced, including the lack of staff presence at the front desk, the delayed breakfast setup, and the maintenance issues in your room. Your comments are valuable to us, and we will address these concerns to ensure a better experience for future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to improve and provide you with a more positive stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

C James

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel for the price. Excellent customer service. Great location, close to West Jefferson.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 13일
Dear C James,We appreciate your feedback! It's wonderful to hear that you found our hotel to be a decent option for the price and that you had a positive experience with our customer service. Our convenient location near West Jefferson is definitely a plus. If you ever need accommodations in the area again, we'd be happy to welcome you back. Safe travels!Sincerely, Hotel Manager

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Good rest at a moderate price.
Nice stay in a economy hotel. Convenient to restaurants and shopping. Plan to stay on my next visit to West Jefferson.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 7일
Dear Michael,Thank you for your positive review! We're delighted to hear that you had a nice stay at our economy hotel and found it convenient to restaurants and shopping. We look forward to welcoming you back on your next visit to West Jefferson. We appreciate your business and hope to provide you with another pleasant experience in the future. Safe travels!Sincerely, Hotel Manager

10/10 - 훌륭해요

Gail

2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 1일
Dear Gail, Thank you for choosing us for your recent stay.It is heartwarming to receive a 10-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely,Hotel Manager

6/10 - 괜찮아요

Sarah 님, Raleigh

연인과의 여행
좋아요: 청결 상태
The main front sign was broken which right away made us a bit leery. Room seemed to be clean - glad we had read reviews though because there was only 1/2 a roll of toilet paper so we had brought a back-up roll (other reviews had mentioned that). Conditioner container was hanging off the wall and eventually fell into the rub. Basically it reminded us of an old 1950-early 1960s motel. They did only charge us for one night though which is why we stayed there instead of the Holiday Inn since the 1 night rate for the Holiday Inn was the same as a 2 night rate. Not sure we would stay there again unless we needed a 1 night stay like this time.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 27일
Dear Sarah,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the broken sign and the issues with the room amenities. Your comments are important to us, and we will use them to improve our services and facilities. We're glad that we were able to accommodate you for the one-night stay, but we understand your concerns about considering a return visit. If you decide to give us another chance, we'll do our best to provide a more satisfactory experience. We hope to have the opportunity to welcome you back in the future. Safe travels!Sincerely, Hotel Manager

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스
Positives - bed seemed clean and was quite comfortable, fridge-freezer in room was great, furniture was nicer that some I’ve seen in pricier chain accommodations, price was about right for this quality but really should have been less given the negatives. I’d stay here again if just me but I pwouldn’t take my Family. Negatives - No hand soap, no coffee cups, security latch on door broken, TV stand missing so TV was just leaning against wall, standard vs elongated toilet,
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 20일
Dear Steven,Thank you for your stay. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of kinds. We hope that you will try us again. Sincerely, Hotel Manager

4/10 - 별로예요

Roy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Room was clean but poorly serviced. We ran out of toilet paper - the old one was less than 10%full. No coffee cups, no regular coffee
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 16일
Dear Roy,Thank you for bringing this to our attention. We apologize for the poor service you experienced during your stay. Running out of essential amenities like toilet paper and coffee cups is not acceptable, and we will address this issue with our housekeeping team to ensure it doesn't happen again in the future. We appreciate your feedback and will use it to improve our service and provide a better experience for our guests. If there's anything else we can do to make it up to you or assist you further, please let us know.Sincerely, Hotel Manager

8/10 - 좋아요

Charles

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 27일
Dear Charles ,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Landon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 27일
Dear Landon, Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and neat. The front desk personnel were friendly. We didn’t have enough towels and toilet paper !!
2023년 6월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 23일
Dear Barbara,Thank you for your review. We're glad to hear that your room was clean and that our front desk personnel were friendly. We apologize for any inconvenience regarding the lack of towels and toilet paper. We will address this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

8/10 - 좋아요

Marshall

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 16일
Dear Marshall,Thank you for your feedback and for rating your stay at our hotel. We appreciate your input and are glad to hear that your overall experience was positive. We always strive to provide the best possible service and accommodations for our guests. If there's anything specific, we can improve upon to earn a 5-star rating next time, please let us know. We value your feedback and look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for an overnight or 2 - decor a little dated, but clean, quiet and friendly!
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 16일
Dear Tim,Thank you for sharing your positive experience at the hotel. We're glad to hear that you found the property clean, quiet, and friendly. While the decor may be dated, we strive to maintain cleanliness and a comfortable environment for our guests. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fine for an overnight stay
The woman at the front desk when we checked in was incredibly friendly and helpful. She was incredibly sweet and accommodating. The rooms are very dated, but clean. The downtown area is only a few minutes away, and the motel is across the street from the major grocery store and gas station. It was pet friendly, which was exactly what we needed.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 15일
Dear Emily,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our friendly and helpful front desk staff. We appreciate your understanding regarding the dated rooms and are pleased to know that they were clean. It's great to know that our convenient location near downtown, a grocery store, and a gas station met your needs. We strive to be pet-friendly and are happy to have accommodated your needs in that regard. Thank you for choosing our motel for your overnight stay, and we hope to welcome you back in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Edwin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not coming back
The sheets were dirty and had holes. The walls had dents and looked like repairs were going on. The doors stuck when opening and closing. The overall condition was not what I expect for a room that is almost $100 a night.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 10일
Dear Edwin,I'm sorry to hear that your recent stay at our hotel did not meet your expectations. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. Please know that we take cleanliness and maintenance very seriously, and we will work to ensure that these issues are addressed promptly. We hope to have the opportunity to make it up to you in the future and provide a more positive experience. Thank you for your feedback.Sincerely, Hotel Manager

8/10 - 좋아요

Denia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 6일
Dear Denia,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Frances

2023년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 20일
Dear Frances, Thank you for choosing us for your recent stay. It is heartwarming to receive a 5-star rating from our guests. It reflects how you had a pleasant stay. We are looking forward to your many journeys with us.Sincerely,Hotel Manager