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Reviews of ACE Hôtel Bordeaux-Cestas

3 out of 5
ACE Hôtel Bordeaux-Cestas
Aire de Bordeaux-Cestas Autoroute A63, Cestas, Gironde

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 186 reviews" "
Rating 8 - Good. 59 out of 186 reviews" "
Rating 6 - Okay. 9 out of 186 reviews" "
Rating 4 - Poor. 4 out of 186 reviews" "
Rating 2 - Terrible. 1 out of 186 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay outside the city. Clean and simple. Friendly staff.
Stayed 1 night in Feb 2024
Response from la réception on Apr 8, 2024
Hello,Thank you for choosing ACE Hôtel Bordeaux Cestas for your stay and for taking the time to share your positive experience.We hope to have the pleasure of welcoming you back on your next trip.Well done,all the team at ACE Hôtel Bordeaux Cestas

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Love and clean comfortable rooms sevice was excellent. The only negative problem was there was no tea making facilities.
Stayed 1 night in Nov 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from la réception on Nov 18, 2023
Bonjour,Nous vous remercions chaleureusement pour votre appréciation positive postée suite à votre séjour à ACE Hôtel Bordeaux Cestas.Nos équipes se réjouissent d’avoir contribué à la réussite de votre récent séjour.Encore Merci !Bien cordialement,toute l’équipe ACE Hôtel Bordeaux Cestas

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Ideal location on route to Spain. Food available close by. Would recommend this place
Stayed 1 night in Oct 2023
Response from la réception on Oct 16, 2023
The entire Ace hotel Bordeaux Cestas team would like to thank you for your comment.Best regards,

10/10 Excellent

Wojciech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from la réception on Nov 18, 2023
Bonjour,Nous vous remercions d’avoir pris le temps de partager votre expérience positive suite à votre séjour à ACE Hôtel Bordeaux Cestas.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage.Bien cordialement,Toute l’équipe d’ACE Hôtel Bordeaux Cestas

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from la réception on Oct 2, 2023
Toure l'équipe de réception du Ace Hotel Bordeaux Cestas vous remercie pour votre note.Bien cordialement

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Clean, comfortable rooms. Lovely French breakfast. 1 hour walk to cestas, but a 20 min drive due to not being able to cross the autoroute. Ubers difficult to come by (but not impossible) and taxi very expensive. No public transport here.
Stayed 2 nights in Sep 2023
Response from la réception on Sep 24, 2023
The entire team at the Ace Hotel Bordeaux Cestas would like to thank you for your comment.We look forward to seeing you again at the Ace Hotel de Bordeaux Cestas.Best regards,

10/10 Excellent

Louise, Mineral Point

Stayed 1 night in Jul 2023
Response from la réception on Jul 25, 2023
Toute l’équipe ACE Hôtel de Bordeaux cestas a été très touchée par votre note et vous en remercie chaleureusement. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage. Bien cordialement, toute l’équipe ACE Hôtel Bordeaux Cestas.

10/10 Excellent

Edward

Stayed 1 night in Jun 2023
Response from la réception on Jun 27, 2023
•Toute l’équipe ACE Hôtel de Bordeaux cestas a été très touchée par votre note et vous en remercie chaleureusement. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage. Bien cordialement, toute l’équipe ACE Hôtel Bordeaux Cestas.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant across the motorway
Stayed 1 night in May 2023
Response from la réception on Jun 27, 2023
Toute l’équipe ACE Hôtel a été très touchée par votre commentaire et vous en remercie chaleureusement. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage.Bien cordialement, toute l’équipe Ace Hôtel Bordeaux Cestas.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly helpfull staff
Stayed 1 night in Apr 2023

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2023

6/10 Okay

Howard

Traveled with family
Liked: Cleanliness
Just OK for a quick overnight. Not that close to the airport terminals - website says less than 2km - ( that’s to the nearest runway. The actual terminal is a 12 minute cab ride away!!
Stayed 1 night in Mar 2023
Response from la reception on Mar 15, 2023
Good afternoon Mr HOWARD, The whole team thanks you for taking the time to share your experience.I checked after your comment, it is well written that ACE HOTEL is 20KM from the airport.We hope to welcome you next time in our establishment so that you can keep a better memory.Have a great dayBest regardsThe entire ACE HOTEL team.

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on the freeway. Great access if driving. Great if driving to the wineries, Cestas is right in the middle of wine country. We wanted to do some tours but all the tours leave from the bus depot which is in Bordeaux so this site was not that convenient after-all. We still enjoyed our stay. Staff are nice but cannot help with any specific needs - such wine tours that pick you but from cestas hotels.

10/10 Excellent

Malcolm

Stayed 1 night in Jun 2022
Response from la reception on Jul 6, 2022
Toute l'équipe de réception du ACE HOTEL BORDEAUX CESTAS vous remercie. Bien cordialement,

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and comfortable for our overnight stay !
Stayed 1 night in Jun 2022
Response from la reception on Jul 6, 2022
The entire ACE HOTEL BORDEAUX CESTAS reception team thanks you. Yours faithfully,

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from la reception on Jun 20, 2022
Toute l'équipe de réception vous remercie. Bien cordialement,

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very good, helpful and efficient
Stayed 1 night in Mar 2022
Response from la reception on Mar 14, 2022
The entire ACE Hotel Bordeaux Cestas team thanks you. Yours sincerely

8/10 Good

Paul

Stayed 1 night in Jan 2022

10/10 Excellent

RUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

4/10 Poor

Philip

Disliked: Staff & service
No access on cycle
Stayed 1 night in Oct 2021
Response from la reception on Oct 19, 2021
Hello, Indeed, I confirm to you that we can reach us only by fast way.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, room is clean, basic and modern. Did the job exactly
Stayed 1 night in Sep 2021
Response from la reception on Oct 13, 2021
Toute l'équipe de réception vous remercie. Bien cordialement,

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2021

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from la reception on Sep 1, 2021
Toute l'équipe de réception vous remercie. Bien cordialement.

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
For the cost it was quite basic. The service was good though
Stayed 1 night in Jun 2021
Response from la reception on Jul 1, 2021
The entire reception team thanks you. Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for families, secluded, safe, clean
Stayed 1 night in Jun 2021
Response from la reception on Jul 1, 2021
The entire reception team thanks you. Best regards,

8/10 Good

P

Stayed 1 night in Dec 2020
Response from la reception on Jan 12, 2021
Toute l'équipe de réception vous remercie. Bien cordialement,

10/10 Excellent

Jerry, Raleigh, US.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet hotel with super friendly staff.
Stayed 1 night in Sep 2020
Response from la reception on Sep 30, 2020
The reception team thank you for your comment. Best regards

8/10 Good

Piedad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Short stay for a stop during our way to Paris. The hotel is well located with a restaurant next to it. As for the confort, it’s clean, tidy and enough for one night. One of the only hotels that offers 5 beds as we are a family of 5 people so it’s was perfect.
Stayed 1 night in Aug 2020
Response from la reception on Sep 30, 2020
The reception team thank you for your comment. Best regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Very clean, family & pet friendly hotel right off the main highway. We would definitely stay again.
Stayed 1 night in Aug 2020
Response from la reception on Aug 13, 2020
Hello, Thank you very much for your response. We will be very pleased to have you again. Best regards, The front desk.

6/10 Okay

COUSTET

Traveled with partner
Liked: Staff & service
Pas terrible
Stayed 1 night in Mar 2024
Response from la réception on Apr 8, 2024
Bonjour, Nous vous remercions d’avoir pris le soin de noté notre établissement. Nous espérons avoir le plaisir de vous accueillir lors de prochain séjour pour apprécier les améliorations apportées. Bien cordialement, toute l’équipe d’ACE Hôtel Bordeaux Cestas

10/10 Excellent

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
parfait compétence et professionalisme
Stayed 1 night in Feb 2024
Response from la réception on Apr 8, 2024
Bonjour,Toute l’équipe ACE Hôtel Bordeaux Cestas a été très touchée par votre commentaire et vous en remercie chaleureusement.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage.Bien cordialement,toute l’équipe ACE Hôtel Bordeaux Cestas

8/10 Good

Marleen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Prima prijs kwaliteit, fijn voor doorreis.
Stayed 1 night in Jan 2024

8/10 Good

Jean-Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien comme toujours
Bien comme toujours
Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour
Accueil au top Personnel à l écoute et prise en compte d une demande faite lors de la réservation
Stayed 5 nights in Dec 2023

10/10 Excellent

Delila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jean-Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from la réception on Nov 18, 2023
Bonjour,Nous vous remercions d’avoir pris le temps de partager votre expérience positive suite à votre séjour à ACE Hôtel Bordeaux Cestas.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage.Bien cordialement,Toute l’équipe d’ACE Hôtel Bordeaux Cestas

10/10 Excellent

Serge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé et accès rapide
Stayed 1 night in Nov 2023
Response from la réception on Nov 18, 2023
Bonjour,Toute l’équipe ACE Hôtel Bordeaux Cestas a été très touchée par votre note et vous en remercie chaleureusement.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage.Bien cordialement,toute l’équipe ACE Hôtel Bordeaux Cestas

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from la réception on Nov 18, 2023
Bonjour,Nous vous remercions d’avoir choisi ACE Hôtel Bordeaux Cestas pour votre séjour et d’avoir pris le soin de partager votre expérience positive.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain voyage.Bien cordialement,toute l’équipe d’ACE Hôtel Bordeaux Cestas

10/10 Excellent

Estelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from la réception on Oct 16, 2023
Toute l'équipe du Ace hotel de Bordeaux Cestas vous remercie pour votre note.Bien cordialement,

10/10 Excellent

Frans

Stayed 1 night in Sep 2023
Response from la réception on Oct 1, 2023
Toute l'équipe du Ace hotel de Bordeaux Cestas vous remercie pour votre note.Au plaisir de vous revoir au Ace hotel de Bordeaux Cestas.

8/10 Good

Stein Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell kun frokost ingen matpåkbelden
Stayed 1 night in Sep 2023
Response from la réception on Oct 1, 2023
Hele teamet på Ace-hotellet i Bordeaux Cestas takker deg for din vurdering.Vi har tatt de negative punktene til etterretning.Vi ser frem til å se deg igjen på Ace-hotellet i Bordeaux Cestas.

10/10 Excellent

Caroline

Stayed 1 night in Sep 2023
Response from la réception on Oct 1, 2023
Toute l'équipe du Ace hotel de Bordeaux Cestas vous remercie pour votre note.Au plaisir de vous revoir au Ace hotel de Bordeaux Cestas.

4/10 Poor

choquet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le prix
Je suis très furieux pour le prix payé car il est indiqué sur le fronton de l’hôtel le prix de 81,00 euros mais j'ai une facture de 120,00 euros et de plus un couple devant moi qui paye 70 euros . Incompréhensible et pas correct.
Stayed 1 night in Sep 2023
Response from la réception on Sep 28, 2023
Bonjour Monsieur,Nous sommes désolés pour la gène occasionnée. Cependant, notre hôtel, comme beaucoup d'autre, pratique le Yield Management ce que fait une variation de tarif d'une chambre à l'autre.Nous espérons avoir le plaisir de vous accueillir lors de votre prochain séjour au Ace Hôtel de Bordeaux Cestas.Bien cordialement,

10/10 Excellent

Christina

Stayed 1 night in Sep 2023
Response from la réception on Sep 24, 2023
Toute l'équipe de Ace Hote de Bordeaux Cestas vous remercie pour votre note.Au plisir de vous retrouver au Ace Hotel de Bordeaux Cestas.Bien cordialement,

8/10 Good

otilia

Stayed 1 night in Aug 2023
Response from la réception on Sep 1, 2023
Toute l'équipe du Ace Hôtel de Bordeaux Cestas vous remercie pour cette note.Bien cordialement,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from la réception on Sep 1, 2023
Toute l'équipe du Ace Hôtel de Bordeaux Cestas vous remercie pour cette note.Bien cordialement,

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from la réception on Sep 1, 2023
Toute l'équipe du Ace Hôtel de Bordeaux Cestas vous remercie pour cette note.Bien cordialement,