Arrived on Xmas eve and the hotel was over-run by dozens of some not so savory clientele. I understand that the hotel has no right to discriminate over who it allows to stay there, but there were zero measures in place to ensure there was order, i.e. some security personnel.
We came back to the hotel on Xmas day evening and there was trash all over the lobby area floor and many many young children running around unsupervised and messing with the elevators so nobody else could use them.
On Boxing Day evening and early hours of the 27th, we were kept awake beyond 1.00am by the sounds of both children and adults outside of the building. Awoken in the early hours of the morning by drunk unruly adults. Again, where was the security?
Condition of the rooms has really deteriorated with mold and rusty shower door/other fixtures. Pubic hair found on bathroom floor from previous guests.
I’ve been staying at this hotel at least once/year since it first opened and I’m unlikely to stay there again.