Studio Executive Residence | Living area | 36-inch LCD TV with digital channels, TV
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Reviews of Corporate Living Accommodation Hawthorn

4.5 out of 5
Corporate Living Accommodation Hawthorn
616 Glenferrie Road, Hawthorn, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1010 reviews" "
Rating 8 - Good. 375 out of 1010 reviews" "
Rating 6 - Okay. 101 out of 1010 reviews" "
Rating 4 - Poor. 37 out of 1010 reviews" "
Rating 2 - Terrible. 14 out of 1010 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Stayed 1 night in Apr 2024

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
good location close to trams and yrain
Stayed 5 nights in Mar 2024
Response from Charu on Mar 15, 2024
Dear Mark,Thank you for sharing your experience at CLA property Hawthorn. I’m thrilled you enjoyed your time in residency with us, especially our prime location. I will be sure to pass on your wonderful comments and to our team.We look forward to welcoming you back to Corporate Living Accommodation.Warm Regards,Team at CLA Hawthorn

10/10 Excellent

Chaohui

Liked: Cleanliness, property conditions & facilities
Its location is only 5mins walk from the nearest train station and train ride is just 20mins away from the city. Good value for spending.
Stayed 2 nights in Feb 2024
Response from Charu on Mar 21, 2024
Dear Chaohui,Thank you for your 10/10 review. We appreciate you taking the time to rate your recent experience with us, and look forward to welcoming you back to Corporate Living Accommodation. Warm regards,Team at Corporate Living Accommodation

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort
Will visit again
Fantastic location, quiet, close to everything
Stayed 2 nights in Feb 2024
Response from Charu on Mar 21, 2024
Dear Ruth,Thank you for your 10/10 review. We appreciate you taking the time to rate your recent experience with us, and look forward to welcoming you back to Corporate Living Accommodation. Warm regards,Team at Corporate Living Accommodation

10/10 Excellent

Lilia

Business traveler
Liked: Cleanliness, room comfort
Very good stay
The room was large with all required amenities. The kitchenette was well appointed and very clean.
Stayed 6 nights in Jan 2024
Response from Jacob on Feb 6, 2024
Dear Lilia,Thank you for sharing your experience at CLA Hawthorn. I’m so pleased you enjoyed your time in residency with us, especially our kitchen facilities and cleanliness. I will be sure to pass on your wonderful comments to our team.We look forward to welcoming you back to Corporate Living Accommodation.Warm Regards,JacobFront Office Supervisor

8/10 Good

Jenny

Liked: Cleanliness, room comfort
Comfortable stay.
Comfortable stay, good position. Old type key cards used for door security somewhat dated.
Stayed 1 night in Jan 2024
Response from Jacob on Feb 6, 2024
Dear Jenny,Thank you for sharing your experience at CLA Hawthorn. I’m so pleased you enjoyed your time in residency with us. I will be sure to pass on your wonderful comments to our team.Regarding key cards, we are in the process of upgrading our key system to ensure a secure and safe stay for our residents.We look forward to welcoming you back to Corporate Living Accommodation.Warm Regards,JacobFront Office Supervisor

6/10 Okay

Nicholas

The bed and pillows were worst I’ve ever had. Bed felt like it was 20 years old and dipped in the middle.
Stayed 3 nights in Jan 2024
Response from Jacob on Feb 6, 2024
Dear Nicholas,Thank you for sharing your experience at CLA Hawthorn. We appreciate you taking the time to rate your recent experience with us.At Corporate Living Accommodation, we are passionate about leaving a positive lasting impression, so I’m disappointed to hear that your experience with us didn’t meet your expectations.To note, we are in the process of upgrading our beds to ensure a comfortable and satisfactory experience for each resident. We hope to welcome you back to Aligned Corporate Residences again.Warm Regards,JacobFront Office Supervisor

2/10 Terrible

Siavash

Disliked: Cleanliness
We had to find ourselves another hotel and relocate in the middle of our trip. Staff are professional and friendly but the mattresses are just too old and mostly broken. The king beds are 2 twin beds next to each other so you can feel the bed frame in the middle of your “king” bed! After seeing that we downgraded our room for a queen bed which was a much smaller unit for the same price! However, regardless of the bed size and configuration, looks like all their mattresses are just too old and I ended up leaving this place with a backache after just a few nights! Room service and cleaning was not to my satisfaction but the mattress issue was a deal breaker and even their staff admitted that most people complain about the quality of their beds! NOT RECOMMENDED
Stayed 19 nights in Dec 2023

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Jacob on Feb 6, 2024
Dear Dave,Thank you for your 4 star review. We appreciate you taking the time to rate your recent experience with us, and look forward to welcoming you back to Corporate Living Accommodation Hawthorn. Warm regards,JacobFront Office Supervisor

10/10 Excellent

max

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice, clean , cheap and near public transport
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great rooms, great customer service, great parking and more.
Stayed 2 nights in Nov 2023

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service and location
Stayed 3 nights in Nov 2023

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Regular visitor
I've stayed multiple times and it's always very good standard. Clean, comfortable, friendly staff.
Stayed 2 nights in Sep 2023
Response from Jacob on Sep 26, 2023
Good afternoon, Nicole,We appreciate the kind feedback. We look forward to seeing you in the future!Regards,CLA Hawthorn Team

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here when I come to visit friends who live in Hawthorn. It’s an amazing place to stay, very easy to get around and always great service from the staff who work there. They also have some of the comfiest beds I’ve ever had the privilege to sleep in.
Stayed 2 nights in Sep 2023
Response from Jacob on Sep 26, 2023
Good afternoon, Nicole,We appreciate the kind feedback. We look forward to seeing you in the future!Regards,CLA Hawthorn Team

6/10 Okay

Man Yee Wilda

Traveled with family
Photo from website is completed different from what we stayed. Please change photo and dont misleading other customers. Thank you.
Stayed 1 night in Sep 2023
Response from Jacob on Sep 18, 2023
Good afternoon, Man Yee Wilda,We sincerely apologise for the inconvenience. I will run this by my operations manager and rectify the issue. Regards,CLA Hawthorn

8/10 Good

Michelle

Stayed 1 night in Sep 2023
Response from Jacob on Oct 9, 2023
Good afternoon Michelle,Your experience is valued and we thank you for your honest review. We look forward to seeing you next time. Regards,CLA Hawthorn

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to transport, restaurants etc. Clean and well equipped.
Stayed 1 night in Aug 2023
Response from Jacob on Aug 8, 2023
Good afternoon Michael,We greatly appreciate the positive feedback.CLA Hawthorn are looking forward to seeing you in the near future. Regards,CLA Hawthorn Team

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
That it was close to great restaurants and the city…
Stayed 1 night in Jul 2023

10/10 Excellent

Lauren

Stayed 1 night in Jun 2023

8/10 Good

Chris

Liked: Amenities, property conditions & facilities
Great place to stay. really convenient to public transport options as well as places to eat. Room was modern and clean and surprisingly large. Reception staff very friendly and open until late. Shower pressure could have been better and the temporary scaffold on the balcony was unexpected, but I presume it wont be there for long. Will definitely stay there again and will in all probability make it my Melbourne base when I come to town.
Stayed 1 night in May 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent condition of all amenities. Withstood very well the small earthquake that occurred
Stayed 5 nights in May 2023

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, room comfort
only overnight but staff were friendly and helpful and apartment was very clean and modern. The bed seemed a bit saggy but i slept ok so no problems at all
Stayed 1 night in May 2023

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Belinda

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Goe

Traveled with partner
Liked: Amenities
Like-Easy and quiet. Dislike- -webs in corners of the room -bed sinks in the middle -lighting in the bathroom could be brighter -rfid cards sometimes didn’t work unless you very slowly use the
Stayed 2 nights in Feb 2023

4/10 Poor

Peter

Stayed 2 nights in Jan 2023

6/10 Okay

Tracey

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bed in my room was broken. The alarm went off at 4am. Rooms are nice, clean and quiet. I stayed there for a good nights sleep and wasn’t able to get it. Very disappointed!

10/10 Excellent

Alissa

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2022

8/10 Good

Marg

Stayed 1 night in Dec 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Rose

Liked: Cleanliness, amenities
It was as comfortable and modern and helpful staff Tap water wasn’t cold Shower over bath is a bit tricky for stepping in and our and water in shower is so hot it could burn
Stayed 2 nights in Nov 2022

8/10 Good

Shakira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fabulous, the room was not quite what the pictures showed but it was a great stay
Stayed 2 nights in Nov 2022

4/10 Poor

Andrew

Traveled with partner
Liked: Cleanliness
The bed was the worse bed , total spring collapse.
Stayed 1 night in Nov 2022

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2022

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, young guy at reception was excellent!!! Would stay again
Stayed 1 night in Sep 2022
Response from The Team at Quest Abbotsford on Oct 4, 2022
Dear Ricky,Thank you for choosing to stay at Quest Abbotsford. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsThe Team at Quest Abbotsford

8/10 Good

Wayne

Business traveler
Liked: Amenities
Very friendly service. Facilities need an upgrade.
Stayed 2 nights in Sep 2022
Response from The Team at Quest Hawthorn on Sep 26, 2022
Dear Wayne,Thank you for choosing to stay at Quest Hawthorn. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsThe Team at Quest Hawthorn

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities
Was nice and quiet
Stayed 1 night in Jul 2022

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
close to where i needed to go by foot. shopping and eating near by.
Stayed 2 nights in Jun 2022

8/10 Good

Katy

Stayed 5 nights in May 2022
Response from The Team at Quest Hawthorn on May 26, 2022
Hi Katy, thank you for your review!

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Great Parking
Stayed 1 night in May 2022
Response from The Team at Quest Hawthorn on May 26, 2022
Hi Lucas, thank you for your review!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, room comfort
Great Service
Excellent
Stayed 1 night in Apr 2022
Response from The Team at Quest Hawthorn on May 2, 2022
Dear Robert, Thank you for providing feedback about your stay at Quest Hawthorn. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, The Team at Quest Hawthorn

4/10 Poor

Margaret

Disliked: Cleanliness
Disappointed
It was not as good as the ratings and reviews. Room was dusty, mediocre, toiletries was of lower quality and towels has hair on them. I saw that they use regular washer, meant for customers, instead of the heavy duty that kills germs. Was not informed of no housekeeping on public holiday. Was left high and dry with no clean towels as they ran out. Was offered a dishwashing towel to use instead!
Stayed 6 nights in Apr 2022
Response from The Team at Quest Hawthorn on Apr 19, 2022
Dear Margaret, Thank you for choosing to stay at Quest Hawthorn and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. Currently we do not do a daily service on Sunday and public holidays, however it is certainly on request and we are more than happy to offer a service if requested. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards The Team at Quest Hawthorn

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, room comfort
Great Location
Team members most helpful and Curtis. No request to small or big.
Stayed 1 night in Apr 2022
Response from The Team at Quest Hawthorn on Apr 19, 2022
Dear Robert, Thank you for providing feedback about your stay at Quest Hawthorn. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, The Team at Quest Hawthorn

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice facilities and friendly helpful staff but missed a major detail - I asked for two single beds. They confirmed the bedding arrangements with me a number of times but upon arriving to our room we had one king bed. They had no housekeeping working who could help us fix it either. Just a bit disappointing.
Stayed 1 night in Mar 2022
Response from The Team at Quest Hawthorn on Mar 31, 2022
Dear Angela, Thank you for choosing to stay at Quest Hawthorn. We appreciate you taking the time to share your feedback. I am pleased that enjoyed our nice facilities and friendly team. However, I am sorry to hear we didn't get your bedding requirements correct on this occasion. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards The Team at Quest Hawthorn

10/10 Excellent

Anna De

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellant
Stayed 1 night in Mar 2022
Response from The Team at Quest Hawthorn on Mar 29, 2022
Dear Anna, Thank you for providing feedback about your stay at Quest Hawthorn. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, The Team at Quest Hawthorn

10/10 Excellent

Jaroslav

Liked: Cleanliness, amenities, property conditions & facilities
Great position and outlook. Value for money. No problems
Stayed 3 nights in Feb 2022
Response from Marc on Mar 1, 2022
Dear Jarsolav, Thank you for providing feedback about your stay at Quest Hawthorn. I’m thrilled that you enjoyed the experience and our prime location. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Management at Quest Hawthorn

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to help with our check-in as our plane was delayed for a number of hours resulting in us been late.
Stayed 1 night in Feb 2022
Response from Marc on Mar 1, 2022
Dear Helen, Thank you for providing feedback about your stay at Quest Hawthorn. I’m thrilled that you enjoyed the experience and that you were well looked after by the team. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Management at Quest Hawthorn