외관

하얏트 하우스 보스턴/월샘 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 529개" "
평점 8 - 좋아요. 1005개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 100개" "
평점 4 - 별로예요. 1005개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 47개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

??

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clean service was so good and the breakfast was also amazing.
2023년 8월에 2박 숙박함
답변 제공: Zach 님, 2023년 8월 25일
Thank you for your review and we are happy to hear you enjoyed our amenities. We hope to welcome you back again in the near future.

10/10 - 훌륭해요

CHANGGU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 편안하고 깨끗하며 안락한 숙소
5인가족이 머물기에 완벽한 장소입니다. 두개의 룸을 연결하여 사용하기 때문에 넓고, 시설들은 깨끗했습니다. 아침 조식도 다른곳에 비해 맛이 훌륭했습니다.
2022년 10월에 2박 숙박함
답변 제공: Lauren H. 님, 2022년 10월 17일
Good morning!Thank you for taking the time to leave a review regarding your most recent stay. We look forward to having you back here in the near future!

6/10 - 괜찮아요

실제 이용하신 고객

2019년 12월에 11박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더 큰 객실로 업그레이드 해주어 아주 편하게 지냈습니다. 가족이든 출장이든 다시금 이용하고 싶습니다.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Jeoungsun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect!!!
Very Good for families. The best view, familiar staffs, clean room, warm spa and indoor swimming pool... Everything is perfect. ♡♡♡
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Inge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Keep the good services
2024년 5월에 2박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 23일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Vernon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 5월에 7박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 23일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Johnna

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 23일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Gabriel

2024년 5월에 1박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Adriana

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness, location , comfortable bed etc
2024년 5월에 1박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We are glad to hear you found our property clean, comfortable and the location to be convenient for you!If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Ned

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great suite with all the amenities for an extended stay.
2024년 5월에 1박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.Glad to hear our suite was fitting for you, especially during an extended stay. These are the kind of reviews we strive for! If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are nice. Location is lose to highway and local downtown. The room is clean.
2024년 5월에 3박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

William 님, Hingham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a nice, clean hotel. The suites are perfect. You could live in one. Kitchen, TV room, bedroom, bathroom.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is great! Front desk is very friendly.
2024년 5월에 2박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. What could we do in the future to raise your stay to 5 out of 5? Any and all feedback will help us better your stay each and every time. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

8/10 - 좋아요

Susan 님, Rossmoor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

guiping

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel. Food options were good.
2024년 3월에 2박 숙박함
답변 제공: Alex 님, 2024년 5월 10일
Thank you so much for your kind review and high rating! We hope to welcome you again in the future!

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 5월에 2박 숙박함
답변 제공: Alex 님, 2024년 5월 10일
We appreciate your high rating and are happy to meet your expectations at the Hyatt House Boston/Waltham!

10/10 - 훌륭해요

DONNA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean. Breakfast was very good. Easy parking.
2024년 5월에 2박 숙박함
답변 제공: Alex 님, 2024년 5월 10일
We greatly appreciate your feedback and looking forward welcome you back!

4/10 - 별로예요

Andrew

2024년 5월에 2박 숙박함
답변 제공: Alex 님, 2024년 5월 10일
Thank you so much for taking the time to rate your experience here at the Hyatt House Boston/Waltham! I am sad to learn that you did not enjoy your stay. If there is something, we can improve on please do not hesitate to let us know! We hope to welcome you back in the future!

10/10 - 훌륭해요

Raymond 님, New Egypt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would make this my go to spot in Waltham.
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 5월 10일
Thank you so much for your kind review and high rating! We hope to welcome you again in the future!

10/10 - 훌륭해요

hoick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the cleanest hotel I have been. Easy Check-in and Check-out. The staffs were very courteous.
2024년 5월에 1박 숙박함
답변 제공: Alex 님, 2024년 5월 8일
I greatly appreciate your kind words and they will be celebrated with the entire team!

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms & Breakfast. Very difficult to access hotel from I 95 North--need some signs guiding you to avoid a five minute detour around a half dozen office buildings to find the hotel
2024년 5월에 1박 숙박함
답변 제공: Cole 님, 2024년 5월 6일
Thank you for the positive review we are so happy that you liked your stay. We are sorry that you had a hard time finding the hotel. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Luz 님, Edgewater

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cole 님, 2024년 5월 6일
Thank you for the positive review we are so happy that you liked your stay. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

8/10 - 좋아요

Tynesha

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
my only concern was the cleanliness near the sink area, there was this brown - reddish stain in carpet. enjoyed my stay at the Hyatt house. staff were great!
2024년 4월에 2박 숙박함
답변 제공: Cole 님, 2024년 5월 6일
Thank you for the positive review we are so happy that you liked your stay. We are sorry that you experienced the red stain and will thrive to do better in the future. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Abigail

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Cole 님, 2024년 5월 6일
Thank you for the positive review we are so happy that you liked your stay. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not know there was a kitchenette. Was a great place.
2024년 4월에 1박 숙박함
답변 제공: Cole 님, 2024년 5월 6일
Thank you for the positive review we are so happy that you liked your stay. We hope that next time you are in the area you choose the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 5월 2일
Thank you so much for taking the time to rate your experience here at the Hyatt House Boston/Waltham! We hope to welcome you back in the future!

8/10 - 좋아요

Soussan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Le matelas trop mou, le bruit de chauffage dans la chambre à coucher, l’odeur de la cuisine partout
2024년 4월에 4박 숙박함
답변 제공: Cole 님, 2024년 4월 29일
Merci beaucoup pour la réponse positive. Nous sommes désolés que vous ayez trouvé le lit trop mou. Cependant, nous espérons vous revoir au Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Jovanica

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cole 님, 2024년 4월 30일
Thank you so much for the positive feedback. We hope to see you back soon at the Hyatt House Boston/Waltham.

8/10 - 좋아요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Cole 님, 2024년 4월 29일
Thank you so much for the positive response. We look forward to seeing you again at the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Beatriz 님, Brownsville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The services and the personal in the hotel
2024년 4월에 3박 숙박함
답변 제공: Cole 님, 2024년 4월 29일
Thank you so much for the positive response. We look forward to seeing you again at the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Zohaib

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrival and check in process was relatively simple. Free breakfast was convenient. Food choices at the property are limited. The property has 2 EV chargers which is an added bonus. If you are planning to visit the city, the practical option is to use your car to commute. Overall good value!
2024년 4월에 4박 숙박함
답변 제공: Cole 님, 2024년 4월 29일
Thank you so much for the positive response. We are glad that you enjoyed the breakfast and EV charging! We look forward to seeing you again at the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Johnny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2024년 4월에 1박 숙박함
답변 제공: Cole 님, 2024년 4월 29일
Thank you so much for the positive response. We look forward to seeing you again at the Hyatt House Boston/Waltham.

8/10 - 좋아요

Richard

2024년 4월에 1박 숙박함
답변 제공: Colin Garrity 님, 2024년 5월 21일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Colin Garrity

10/10 - 훌륭해요

Frederico

Loved it can't wait to come back
2024년 4월에 3박 숙박함
답변 제공: Cole 님, 2024년 4월 25일
Thank you for sending the positive feedback. We are so excited to see you back at the Hyatt House Boston/Waltham and are glad to see you are excited to come back as well.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Cole 님, 2024년 4월 25일
Thank you for sending the positive feedback. We are so excited to see you back at the Hyatt House Boston/Waltham.

6/10 - 괜찮아요

Matthew

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pretty average for the price. The staff was nice. The biggest issue was the smell in the room; it seemed to be coming from the drains and smelled overwhelmingly of animal scat. We had the leave the window open for hours to air it out. There was the clear sound of rodents in the walls all night long. Also, housekeeping was offered, but didn’t show up until 5:45pm, and were surprised we had returned to the room, so no cleaning was done.
2024년 4월에 2박 숙박함
답변 제공: Cole 님, 2024년 4월 25일
Thank you for sending the feedback. We are sorry that you experienced a bad smell in the room as well as housekeeping showing up so late. We will use your comments to try to better the hotel. We hope to see you back at the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Joy

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 4월 21일
Thank you so much for rating your experience at the Hyatt House Boston/Waltham so highly! We hope to welcome you back in the future!

10/10 - 훌륭해요

Sabrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was quick and easy while being greeted by friendly, helpful staff
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 4월 21일
Thank you so much for your high rating! We are really happy to meet your expectations at the Hyatt House Boston/Waltham and looking forward to welcome you back!

10/10 - 훌륭해요

Andrea

2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 5월 10일
Thank you so much for rating your experience at the Hyatt House Boston/Waltham so highly! We hope to welcome you back in the future!

10/10 - 훌륭해요

Eric 님, Hamilton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom/shower area very small but manageable.
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 4월 21일
We greatly appreciate your feedback and looking forward welcoming you back!

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would recommend highly! The beds were super comfy and kitchen was well equipped. Some good restaurants near by. Convenient to the highways
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 4월 21일
We appreciate your high rating and are happy to meet your expectations at the Hyatt House Boston/Waltham! If we can be of any assistance during your future visits, please do not hesitate to contact us!

10/10 - 훌륭해요

Brian J.

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and very accommodating. Also, they had free coffee available 24/7…yay! Super plus!
2024년 4월에 4박 숙박함
답변 제공: Cole 님, 2024년 4월 17일
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.

10/10 - 훌륭해요

Jen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay ! Friendly staff!
2024년 4월에 1박 숙박함
답변 제공: Cole 님, 2024년 4월 17일
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.

10/10 - 훌륭해요

Thomas 님, Canton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Cole 님, 2024년 4월 17일
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.

8/10 - 좋아요

Farah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Breakfast was great but sometimes coffee and pastries were not available. Help desk didn't ask if we want house keeping done everyday,so the second day room wasn't cleaned.
2024년 3월에 3박 숙박함
답변 제공: Cole 님, 2024년 4월 17일
Thank you so much for the positive feedback. We always like to hear how to improve your stays. We hope that we can improve those concerns and have a better environment for your next stay. As well as would like to apologize that your room wasn't cleaned but will thrive to do better in the future. We hope to see you back at the Hyatt House Boston/Waltham.

10/10 - 훌륭해요

Kara 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 4박 숙박함
답변 제공: Cole 님, 2024년 4월 17일
Thank you so much for the positive feedback. We really hope to see you back at The Hyatt House Boston/Waltham when you are back in town.

10/10 - 훌륭해요

Matthew Rod

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel had everything I wanted and more. I will definitely be staying here again when I visit Waltham
2024년 4월에 4박 숙박함
답변 제공: Cole 님, 2024년 4월 17일
Thank you so much for the positive feedback. We are excited to see you back at The Hyatt House Boston/Waltham when you are back in town.