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Mandarin Oriental, Boston

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Boston

Choose dates to view prices

The Mandarin Oriental in Boston's heart near Fenway Park and Northeastern University offers on-site shopping, a rejuvenating spa, local cuisine at Gordon Ramsay's Kitchen, Pilates/yoga classes, in-room WiFi, a steam room, and a sauna for a complete pampering experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Gym
  • Breakfast available
  • Room service
The current price is ₩556,459
₩647,996 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Premier)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Double Room (Premier)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed (Premier)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, City View

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Residential)

Separate tub and shower, deep soaking tub, designer toiletries

Suite, 1 King Bed (Residential)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian linens
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Frette Italian linens
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian linens
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian linens
Blackout drapes/curtains
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Back Bay)

Suite, 1 King Bed, Corner (Back Bay) | Living room | LCD TV, video-game console, DVD player, pay movies

Suite, 1 King Bed, Corner (Back Bay)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian linens
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian linens
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 158 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Royal Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian linens
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 242 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 3

View all photos for Junior Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 3

View all photos for Premier Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Suite

Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Presidential Suite

Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 2

View all photos for AccessibleDeluxe Room with Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, minibar

AccessibleDeluxe Room with Roll-in Shower

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 3

View all photos for Accessible Premier Suite with Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, minibar

Accessible Premier Suite with Roll-in Shower

Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 2

View all photos for Premier Deluxe Room

Separate tub and shower, deep soaking tub, designer toiletries

Premier Deluxe Room

Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 4

View all photos for Accessible Premier City View Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Accessible Premier City View Room

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 4

View all photos for Premier City View Room

Separate tub and shower, deep soaking tub, designer toiletries

Premier City View Room

Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 4

View all photos for Accessible Residential King Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Accessible Residential King Suite

Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 3

View all photos for Residential King Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Residential King Suite

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 3

View all photos for Back Bay Corner Suite

1 bedroom, Frette Italian sheets, premium bedding, minibar

Back Bay Corner Suite

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 3

View all photos for Accessible Premier Deluxe King Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Accessible Premier Deluxe King Room

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Frette Italian sheets
  • Sleeps 3

View all photos for Premier Deluxe King Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Deluxe King Room

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 3

View all photos for Premier Deluxe Double Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Deluxe Double Room

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 4

View all photos for Premier King Room With City View

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier King Room With City View

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 3

View all photos for Premier Double Room With City View

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Double Room With City View

Separate sitting area
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • Sleeps 4

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About the neighborhood

Map
776 Boylston St, Boston, MA, 02199

What's nearby

  • Newbury Street - 1 min walk - 0.0 km
  • Hynes Convention Center - 3 min walk - 0.3 km
  • Copley Square - 5 min walk - 0.5 km
  • Boston Common - 16 min walk - 1.4 km
  • Fenway Park - 16 min walk - 1.4 km

Getting around

  • Copley Station - 5 min walk
  • Back Bay Station - 9 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 23 min drive

Restaurants

  • ‪Atlantic Fish Company - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Clover Food Lab (Prudential) - ‬4 min walk
  • ‪Gre.Co - ‬2 min walk
  • ‪Crazy Good Kitchen - ‬2 min walk

About this property

Mandarin Oriental, Boston

Luxury boutique hotel near Newbury Street
Near Copley Square and Northeastern University, Mandarin Oriental, Boston provides shopping on site, dry cleaning/laundry services, and a fireplace in the lobby. Indulge in a Swedish massage, a body treatment, and aromatherapy at the onsite spa. The on-site local and international cuisine restaurant, Ramsay's Kitchen, offers breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the health club; Mandarin Oriental, Boston also has car rentals on site, a bar, and a business center. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a steam room and a sauna.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), a banquet hall, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 148 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep soaking tubs
  • HDTVs with premium channels and DVD players
  • Separate sitting areas, on-request microwaves, and free infant beds

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  • Pool
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The price is ₩854,855
₩995,478 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 72 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 to 65 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ramsay's Kitchen

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Frequently asked questions

Is Mandarin Oriental, Boston pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental, Boston?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Boston on Dec 7, 2025 start from ₩556,459, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Boston?

Valet parking is available for USD 72 per night.

What time is check-in at Mandarin Oriental, Boston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Boston?

Check-out is at noon.

Where is Mandarin Oriental, Boston located?

Located in Back Bay, this luxury hotel is steps from Boylston Street, Newbury Street, and The Shops at Prudential Center. Hynes Convention Center and Boston Marathon Finish Line are also within 5 minutes. Copley Station is only a 5-minute walk and Hynes Convention Center Station is 7 minutes.

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Reviews

Mandarin Oriental, Boston Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 295 out of 376 reviews
Rating 8 - Good. 50 out of 376 reviews
Rating 6 - Okay. 15 out of 376 reviews
Rating 4 - Poor. 9 out of 376 reviews
Rating 2 - Terrible. 7 out of 376 reviews

Reviews

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Spa was one of the best!
Stayed 2 nights in Jul 2025

10/10 Excellent

Naushad

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and staff.
Stayed 4 nights in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The property wasn’t at the level we expected of the Mandarin Oriental, however the location was good and walkable to Bay Bay restaurants and shopping.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Staff & service, property conditions & facilities
This experience from checking in to the quality of the room and the incredible concierge service that helped us with restaurants in our entire experience was unbelievable! It was probably the best experience I had with a luxury hotel in any city I visited. We will definitely be coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Devaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent guest services, the spa was amazing, great location and the room was beautiful!
Stayed 1 night in Jul 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful luxury hotel worth the price

We had a lovely stay here. Beautiful spa that we took advantage of even though we didn’t book an appointment. Very welcoming and helpful staff. In the heart of boston. will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonatas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing service and structure. Room has great space and comfort.
Stayed 1 night in Sep 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the delay in check-in, excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

RAMACHANDRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and the service. Staff were very friendly and helpful. We will be back again
Stayed 3 nights in Aug 2022

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The property is clean, modern, and in a great location. Rooms are spacious and up to date. Staff is beyond friendly, helpful, and pleasant. Would recommend without hesitation.
Stayed 3 nights in Aug 2022

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the mandarin is unlike any other hotel. The location is great and walkable to the Boston common, newbury street or the prudential center. I went to the spa and it was smaller but still very lovely.
Stayed 5 nights in Nov 2022

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Awesome except for checkin. 90 min late
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, awesome, awesome. I could not find another word to describe my stay! Awesome.
Stayed 1 night in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in for Boston Marathon. So it was extremely convenient. Could watch the last stretch from the window.
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been to the spa before but not the hotel. I had a room for one person thst had a sofa, king size bed and table with two chairs. They offer turn down service at night and the maid gave me two chocolates with a small card the had a beautiful line from a Bob Dylan song. The food was perfection. My only negative is the spa. They don’t give facials of manicures or pedicures anymore. The services all cost between $300-$450 each. They should have a slightly less expensive menu of services for people staying there
Stayed 1 night in May 2025

10/10 Excellent

Betsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brett and his team including Puika and Paul (concierge) were incredible. They took care of us so well. They went above and beyond to make our stay memorable. We’ve stayed at many hotels around the world and their level of service was the BEST. Thank you! We will be back!
Stayed 3 nights in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING is thought out. Service is “old world”. Attention to details is magnificent. What’s there not to like.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kevin

Great stay, but room NOT ready until 3:35pm

Overall stay was good but having to wait 30minutes after the guaranteed check in time (3pm) in the lobby for the room to be ready was not acceptable. We were meeting friends at Abe&Ls across the street a 3:30pm and ended up keeping them waiting until 4pm b/c of this delay
Stayed 1 night in Dec 2022

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
They should stop the issues with things breaking in the men’s spa
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Zimmer sehr groß und durchdacht. Gym ok
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s there not to like? Perfection.
Stayed 9 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, even one day we left our do not disturb sign on. They came and cleaned anyway later for us. All helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juliette

Liked: Cleanliness, amenities
Clean room
Stayed 6 nights in Aug 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent staff very helpful Overall fabulous experience
Stayed 1 night in Jul 2025