실내 수영장, 일광욕 의자

쉐라톤 보스턴, 어 메리어트 호텔 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1559개 이용 후기 중 826개" "
평점 8 - 좋아요. 1559개 이용 후기 중 368개" "
평점 6 - 괜찮아요. 1559개 이용 후기 중 194개" "
평점 4 - 별로예요. 1559개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 1559개 이용 후기 중 84개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

JIWON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Dear Jiwon, Thank you for being our guest at Sheraton Boston Hotel. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Alicia Bianco

10/10 - 훌륭해요

Sangdong

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Gyu Young

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy to access famous places in downtown
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

SangYul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함

8/10 - 좋아요

Lee

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Sujung

2022년 6월에 6박 숙박함

10/10 - 훌륭해요

Jihyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent transportation, Reasonable price. Everything is nice except paid wifi.
2022년 5월에 6박 숙박함

4/10 - 별로예요

Dongpyo

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
REFUCED AMENITY
Floor 카펫이 쭈글거리고 넘 노후.. 더러운데 슬리퍼도 없고.. 침대가 넘 높아 부편. 4박 거주하는데 샤워 공급거절 치약주는데 1회용 케첩 크기 1개만 달랑 재공..
2022년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great view, lame service
I stayed at one of the corner rooms with an awesome view of Charles river and that was the only great/good thing about the hotel. Amenities are underwhelming but not bad. Couldn't find any info on room service. The staffs I encountered at the concierge were seriously the worst. They were all unamused and uninformative. I've never been given such poor attention at a Sheraton hotel.
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Jaeyoon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
주변 상가들이 가까워서 편리하고 방이 넓고 깔끔함.
2021년 12월에 16박 숙박함

10/10 - 훌륭해요

SangYul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
보스톤 출장 때마다 사용하는 호텔입니다.
보스톤 출장에 올 때 마다 이용하는데 매우 만족합니다. 청결하고 서비스도 좋습니다.
2021년 11월에 2박 숙박함

8/10 - 좋아요

JIHYE

2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Minjung

2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Andrea

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that the hotel was central to Newbury Street and attached to the shopping mall which included Eataly which was convenient for grabbing snacks and drinks before returning to room.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel
2024년 5월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 23일
Dear Lucy, Thank you for the review of the Sheraton Boston Hotel. We are delighted you enjoyed your stay. We hope to see you again on your next visit to the area.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Joseph 님, Cumming

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything met my expectations. Quiet, clean, comfortable, and convenient to my work at the Prudential building.
2024년 3월에 3박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 22일
Dear Joseph, Thank you for the generous rating of the Sheraton Boston Hotel. We are delighted you enjoyed everything about your visit, including our well-kept property and our direct connection to the Prudential Center was to your convenience. It was a pleasure accommodating you and, we look forward to welcoming you back to see us soon!Sincerely,Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

rosa 님, New York

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and great check in
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Lucia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lobby was nice
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jose

2024년 5월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 20일
Dear Jose, We are thrilled you had an excellent stay at the Sheraton Boston Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean and friendly staff
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Dian

좋아요: 청결 상태, 직원 및 서비스
Perfect location connected to mall, subway station and bus stop for Logan Express to/from airport.
2024년 5월에 5박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 15일
Dear Dian, Thank you for taking the time to leave your kind review and rating. It brings us great joy to know that you thoroughly enjoyed your stay at Sheraton Boston Hotel. We are glad that our location was the highlight of your visit and served as the perfect base for everything you planned to see and do while here. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Chenge

2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Marion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Staff is quite professional. Rooms are great. Scale of hotel is much larger than the Hilton across the street (where I have stayed comfortably many times). Bigger rooms. Bigger public spaces. It’s connected to Prudential Center as well so there is lots of shopping and many restaurants. Flour, across the street, is great for breakfast and lunch. Bukowski Tavern, across Dalton, is a friendly spot for a beer. Very convenient
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Albrecht 님, Rainier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 15일
Dear Albrecht, Knowing you enjoyed every aspect of your stay at Sheraton Boston Hotel is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Sincerely, Sheraton Boston Hotel Leadership Team

6/10 - 괜찮아요

Abigail

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 15일
Dear Abigail, Your stay with us is appreciated, along with your taking the time to leave your rating. We are here to ensure you have a pleasant visit every time; therefore, we regret not meeting all of your expectations. We would be delighted to have you return so you can experience the outstanding hospitality we are known for and that you deserve.Sincerely, Sheraton Boston Hotel Leadership Team

8/10 - 좋아요

Meredith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and convenient. I will stay again.
2024년 5월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 14일
Dear Meredith, Thank you for the nice rating of the Sheraton Boston Hotel. We are delighted you enjoyed your overall visit and loved our prime location in the thriving neighborhood of Back Bay as well as our well-kept accommodations. It was a pleasure having you as our guest, and we look forward to seeing you again on your next visit.Sincerely,Sheraton Boston Hotel Leadership Team

4/10 - 별로예요

Donna

If you have a room where the tub is all scuffed up and the bed is butted up a wall so only one person can get in and out of the bed comfortably shut that room down and don't make it available to the public!!! Your prices are way too expensive to use those types of rooms. You should be ashamed!!!
2024년 5월에 3박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 13일
Dear Donna, Thank you for your candid review. Your feedback is invaluable to us as we continuously strive to improve. Our goal is to ensure every guest has a comfortable and memorable visit and leaves with a lasting impression; therefore, we sincerely apologize for the shortcomings that marred your experience and deeply regret your disappointment in our accommodations. However, we are pleased to share that we are currently undergoing renovations in our restaurant, lobby, and guest rooms, which are aimed at elevating your future stays to a whole new level. We are confident that these transformations will offer a modern ambiance and cater perfectly to your needs upon completion. We appreciate your patience and hope to welcome you back to witness the improvements firsthand. Sincerely, Sheraton Boston Hotel Leadership Team

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was tiny but clean and convenient to Fenway.
2024년 5월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 13일
Dear Heather, Thank you for your kind review. We are glad you had an overall pleasant stay at Sheraton Boston Hotel and enjoyed our well-kept accommodations. Having Fenway Park nearby is definitely a perk, and we are pleased that our location worked well for your visit. Thank you again for being our guest. We truly appreciate your business and look forward to welcoming you back soon.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Está súper ubicada, bien pero viejo en el interior
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 9일
Dear Lisa, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to having the pleasure of hosting you again soon at Sheraton Boston Hotel.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the accessibility to the Prudential Center and the vast open spaces. The beautiful view during the day and at night from a high floor, and the heated swimming pool were a huge plus. Overall, we had a wonderful stay at the Sheraton in Back Bay. We would do it again in a heart-beat.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Leadership Team 님, 2024년 5월 6일
Dear Robert, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Jonah

2024년 4월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 24일
Dear Jonah, We are thrilled you had an excellent stay at the Sheraton Boston Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Sheraton Boston Hotel Leadership Team

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
the room very nice. The hotel lacks a restaurant inside the hotel.
2024년 4월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 4일
Dear Jose, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we regret the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will stay with us again whenever you return to the area.Sincerely,Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Cynthia

2024년 4월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 4일
Dear Cynthia, Thank you for choosing Sheraton Boston Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Sheraton Boston Hotel Leadership Team

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price of parrking is too much.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Yumiko

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 2일
Dear Yumiko, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. Thank you once more for your feedback, and we look forward to seeing you again on your next visit to Boston.Sincerely, Sheraton Boston Hotel Leadership Team

6/10 - 괜찮아요

MIchael

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 2일
Dear MIchael, Thank you for taking the time to leave your rating. We take pride in providing exceptional service; however, we regret if we did not meet these expectations during your stay. We look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Sincerely, Sheraton Boston Hotel Leadership Team

8/10 - 좋아요

Brian

2024년 4월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 20일
Dear Brian, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at the Sheraton Boston Hotel. We look forward to welcoming you back on your next visit!Sincerely,Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Cheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an enjoyable stay. Front desk was super friendly. Would stay again.
2024년 4월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team   님, 2024년 4월 30일
Dear Cheri, On behalf of our team at Sheraton Boston Hotel, we express our gratitude for your stellar review. We are pleased to hear that you had an enjoyable stay with us. Our front desk team takes great pride in providing exceptional service, and we are delighted that their thoughtful hospitality enhanced your experience. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk associate was super friendly and helpful!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 5월 1일
Dear Kevin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Boston Hotel; we hope to see you again soon. Sincerely,Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds are so nice! And all the staff always amazing
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Leticia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay.
2024년 4월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 4월 29일
Dear Leticia, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checki-in was great. Fast, easy, friendly
2024년 4월에 2박 숙박함
답변 제공: Sheraton Boston Hotel Leadership Team 님, 2024년 4월 29일
Dear Colleen, Thank you for your kind words. We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it is always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Sheraton Boston Hotel.Sincerely, Sheraton Boston Hotel Leadership Team

10/10 - 훌륭해요

Amie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was really nice!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Laura 님, Weston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함