Dear Jiwon, Thank you for being our guest at Sheraton Boston Hotel. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Alicia Bianco

Dear Lisa, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to having the pleasure of hosting you again soon at Sheraton Boston Hotel.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Robert, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Sheraton Boston Hotel Leadership Team

Dear Jose, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we regret the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will stay with us again whenever you return to the area.Sincerely,Sheraton Boston Hotel Leadership Team

Dear Cynthia, Thank you for choosing Sheraton Boston Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Sheraton Boston Hotel Leadership Team

Dear Yumiko, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. Thank you once more for your feedback, and we look forward to seeing you again on your next visit to Boston.Sincerely, Sheraton Boston Hotel Leadership Team

Dear MIchael, Thank you for taking the time to leave your rating. We take pride in providing exceptional service; however, we regret if we did not meet these expectations during your stay. We look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Cheri, On behalf of our team at Sheraton Boston Hotel, we express our gratitude for your stellar review. We are pleased to hear that you had an enjoyable stay with us. Our front desk team takes great pride in providing exceptional service, and we are delighted that their thoughtful hospitality enhanced your experience. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Kevin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Boston Hotel; we hope to see you again soon. Sincerely,Sheraton Boston Hotel Leadership Team

Dear Leticia, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Sheraton Boston Hotel Leadership Team

Dear Colleen, Thank you for your kind words. We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it is always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Sheraton Boston Hotel.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Manuel, We are pleased to receive your generous rating for Sheraton Boston Hotel. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Akifumi, Thank you for being our guest and sharing your observations. We understand the significance of small details in shaping the overall impression of our hotel. Therefore, we regret that you felt our accommodations appeared dated. We are committed to striving for improvements at every turn, and your feedback is instrumental towards that goal. Please rest assured that we will address your concerns with the appropriate individuals. While this stay may not have been perfect, we hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Kishore, Thank you for choosing us and also for your rating. We want to apologize if we did not exceed your expectations in all areas of your visit. We hope you will come back so we can provide you with a flawless stay. It was our pleasure hosting you, and we look forward to your next visit.Sincerely,Sheraton Boston Hotel Leadership Team

Dear David, We are delighted to hear that your stay with us was absolutely perfect. It brings us great joy to know that you could catch an exciting baseball game at Fenway Park and enjoy exploring the city on foot. Boston truly is a walker's paradise. Moreover, we are pleased that you thoroughly enjoyed our diverse culinary and beverage options tailored to the tastes and preferences of adult travelers like yourself. Thank you for sharing your review with fellow travelers and for your excitement about returning. All of us at Sheraton Boston Hotel look forward to welcoming you back for another memorable visit.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Michael, Thank you for choosing Sheraton Boston Hotel. While we are delighted to hear that you found comfort and relaxation in our well-kept and serene accommodations, we empathize with the inconvenience of having to venture out in the rain for breakfast. We deeply regret the temporary unavailability of on-site dining options as our lobby and restaurant undergo a transformation to elevate your future stays. We are excited to unveil a brand new dining experience for our guests, and we look forward to welcoming you back to be among the first to enjoy these updates.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Melissa, We appreciate your business and the valuable insights you have provided as we continually strive to improve our guest offerings. While we aim to ensure your experience is enjoyable in every aspect, it is truly disappointing to hear about your dissatisfaction with the bathroom, and we sincerely apologize for the maintenance shortfalls with the bathtub. Please be assured that we will address these concerns with our maintenance and leadership teams to prevent similar recurrences. Additionally, we will carefully consider your input for future modernization plans for our hotel. We regret anything less than a perfect stay and hope to have another opportunity to provide you with the satisfying visit you deserve.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Sarah, On behalf of our team at Sheraton Boston Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding hospitality to every guest; therefore, we appreciate you noticing our efforts. It was an absolute pleasure serving you, and we look forward to welcoming you back during your future visits to Boston.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Dolores, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Matthew, Thank you for sharing your concerns about your recent stay amid the ongoing transformation in our restaurant and lobby. While these upgrades are intended to enhance future experiences, we recognize that they may have caused temporary disruptions, and we apologize for any inconvenience caused. Please be assured that we have made every effort to ensure transparency by communicating this information across all booking platforms. Additionally, we value your input regarding parking fees, as we always strive to balance the convenience of valet parking with competitive pricing. Your patience and understanding are much appreciated, and we hope to have the opportunity to welcome you back to witness the improvements firsthand.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Jennifer, We are thrilled you had an excellent stay at Sheraton Boston Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Sheraton Boston Hotel Leadership Team

Dear Barbee, Thank you for your kind rating. We are glad you had such a positive experience during your time at Sheraton Boston Hotel, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Maximiliano, We apologize for anything other than a perfect stay, and we are sorry to hear about your dissatisfaction with our bathroom and the maintenance issues you encountered in your room. Your feedback is crucial, as we always strive to enhance our guest experience. Please be assured that we will address the issue with our maintenance team to ensure it is resolved effectively and prevent any recurrence. On a positive note, we are happy to hear you enjoyed our location and pool. Thank you for your honest review, and we look forward to the chance to provide you with an exceptional experience that reflects the true essence of our hotel.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Timothy, Thank you for reviewing our hotel. Fresh, clean, and comfortable accommodations are essential for every guest; therefore, we apologize for the oversight in your room. We will address this with our team, and we appreciate your patience. On a pleasant note, we are glad you like our location and that you will stay with us again. We look forward to the opportunity to show you the seamless, outstanding experience we are known for providing.Sincerely,Sheraton Boston Hotel Leadership Team

Dear Shad, Thank you for your review. We regret not meeting your expectations and that you left us earlier than anticipated. We take your comments seriously and will use them in our future plans to develop our property. Your comfort and satisfaction are our top priority, and we hope to welcome you in the future to enjoy the elevated experience you always deserve.Sincerely,Sheraton Boston Hotel Leadership Team

Dear Sayda, Thank you for selecting Sheraton Boston Hotel for your stay. We are pleased to learn that your experience with us was memorable, and we appreciate your acknowledgment of our dedicated staff's service. Your review serves as a source of inspiration for our team to continue delivering outstanding hospitality. Our associates will be delighted to hear that their efforts contributed significantly to enhancing your visit. It was a pleasure to have you as our guest, and we would be honored to be your hotel of choice whenever your travels lead you back to Boston.Sincerely, Sheraton Boston Hotel Leadership Team

Dear Mari-Elena, We sincerely apologize for not meeting your expectations during your recent stay. Your feedback is incredibly valuable to us as we continuously strive to improve our services. We would be grateful for another opportunity to provide you with a truly exceptional experience. Thank you for taking the time to share your rating. We wish you all the best and hope to welcome you back soon. Sincerely, Sheraton Boston Hotel Leadership Team