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"The rooms themselves were great, with a nice TV and modern furniture. Bathroom showed a little wear & tear. Good option and well located if on a budget but watch for these inconveniences: -Restaurant was overpriced, and servers were having a bad day based on their manners -There is no hotel shuttle, this location is not on the Heathrow 'hopper' route. -Be prepared for an expensive car for hire, there is an automated touch screen in the lobby where you can order through a private service but options are limited! What should have been a great arrangement was unreasonably high (over 30 pounds for a 5 minute drive). The cab from the airport to the hotel was half that. -Hot tub looks to have been decomissioned but this was not advertised. Thankfully the pool was still in operation, there are very nice changerooms with lockers, and even a sauna! "

"Adequate for rest/sleep during a layover between flights"

"The room was clean, bright and spacious. Comfortable bed with good quality linen. We had breakfast and it was excellent and good value. The staff were friendly and professional. Would certainly recommend this hotel and would stay there again. "

"A bit disappointed, compared to my previous stay. Security guard at car park was very friendly. However, reception staff not so much. They did not know much of the status of my booking. They initially struggled to find my booking and then didn’t notice that my parking was included. When I got to my room it was extremely hot, at 30°C! It took quite a while for it to cool down. There was no bottled water in the room either. Overall, an unimpressive stay…"

"good hotel great staff and ideal location"

"Very clean, staff is fantastic"

" We cant thank your trainee staff enough for such a friendly caring reception after our flight from Miami. Dabira and Jamie were most courteous and kindly allowed early admitance to our room. This made our stay sublime as were exhausted. They selected a superb spacious room with views a large bathroom with separate bath and fantastic shower. A luxurious treat after a rather small cruise cabin! The huge bed and pillows were a dream. Ice machines are avaliable and a fridge large enough to chill my prosecco and chill food to take back to Gozo. We didnt use the gymn or laundry service this time. When we stayed for Miami departure we got lost. Not this time. It gave us time to do a recce of the Elizabeth lines for T4 early the next morning. Thank you for a comfortable luxurious stay."

"Very nice hotel. Well kept. All hotel staff were great, always had a smile, very helpful. The family room we stayed in was very spacious and very clean with mordon decor. Big screen tv. Great wifi condition. Bathroom with a big walking in shower and a jacuzzi. Very good selection of breakfast was available. Vegetarian sausages available on request. Short drive to legoland. We would definitely visit this hotel again. "

"The room needed some updating. Very worn. Very basic."