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브랜슨스 베스트 모텔 여행 후기

2.5 out of 5
브랜슨스 베스트 모텔
3150 Green Mountain Dr, Branson, MO

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1008개 이용 후기 중 732개" "
평점 8 - 좋아요. 1008개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 34개" "
평점 4 - 별로예요. 1008개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 8개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most Excellent!
2024년 3월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 24일
Hi Michael! We appreciate your 5 star review. We hope to see you the next time you are in Branson.

10/10 - 훌륭해요

Julie

2024년 3월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 24일
Hi Julie! We truly appreciate your 5 star review. We hope to see you again very soon.

6/10 - 괜찮아요

Ronald 님, Fayetteville

2024년 3월에 2박 숙박함
답변 제공: Sue 님, 2024년 3월 23일
Hi Ronald! We hope to see you in the near future for another great stay.

10/10 - 훌륭해요

vera

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonable room rate.
2024년 3월에 2박 숙박함
답변 제공: Sue 님, 2024년 3월 23일
Hi Vera! We appreciate your feedback. We hope to see you again very soon.

8/10 - 좋아요

Heather

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
It’s an older property but the staff are great, the cobbler and ice cream keep us coming back!
2024년 3월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 23일
Hi Heather! We appreciate your feedback. You are right our complimentary desserts is a go catcher. We love it too!

10/10 - 훌륭해요

david

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at check in were very nice the room is very comfortable and clean. Would highly recommend.
2024년 3월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 16일
Hi David! We truly appreciate your feedback! More importantly we are happy to see you had a wonderful stay! We hope to see you again!

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was quick and easy, the rooms are clean and the beds are comfortable. The free dessert in the evening is a nice treat.
2024년 3월에 2박 숙박함
답변 제공: Sue 님, 2024년 3월 12일
Hi Anne! Thank You for the 5 star review. We are happy to see you had a wonderful stay. Hope to see you again very soon.

6/10 - 괜찮아요

FAY

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were dissappointed this time here. The office was closed all the time. We had to call if we needed something. The telephone didn't work. We had to check before going to breakfast every morning to see if it was ready. Had to check again at night to see if cobbler was ready. We are disabled and they put us in the last room. There was a spider web in the bathroom. Probably will not stay there again.
2024년 3월에 4박 숙박함
답변 제공: Sue 님, 2024년 3월 10일
Hi Mrs. Hackler! I am very sorry to see you did not enjoy your stay this time. We worked very very hard to ensure the stay would be pleasant as we started to open up for the season. Upon our many conversations, it seemed as if you along with other guests understood why we were doing a cook to order style of breakfast and desserts. As explained we did not want to offer it for just a few rooms. Also laying out buffet style would be a waste so we wanted to provide services as advertised just offer it different way so that it is still nice fresh and ready. As for the spider web, we wished you mentioned this at one time during your four night stay so that we could've taken care of it. However, upon reading this and checking the room no spider web was found. As for the phone, you did inform us we did test the phone in the room and plugged it in so now it works. We now have staff and able to keep the lobby open all day and now that we are getting busy for the season all services resume to normal. We hope you give us another chance to make it right.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was all good
2024년 3월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 7일
Hi Patrick! Great to see you had a wonderful stay. We hope to see you again very soon!

2/10 - 너무 별로예요

Hollie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BED BUG FOUND! It was found in room 104. We checked into our room late in th afternoon and checked out early due to bed bug found in the bed. I put it in a clear cup and notified management. They offer to put us in another rom we requested our money back. I was told not to worry about our refund we would receive it from Expedia. I followed up with management the following day and told them Expedia attempted to contact them via phone and email. No refund has been issueed by the hotel.
2024년 2월에 1박 숙박함
답변 제공: Sue 님, 2024년 2월 20일
Hi Hollie! We apologize for your experience. We left you a voicemail yesterday indicating Expedia did not email or contact me and did a follow up call as promised. We did not get any calls from you since our voice mail. As for the bug when viewing it in the bug, it was flying as we informed you it was not a bed bug. Maintenance also inspected the whole room including both beds and no other bug of any sort was found. The room you were in was rented everyday with no issue. We are sorry that Expedia did not contact us. This is why we attempted to contact you to inform you of this.

10/10 - 훌륭해요

Samantha 님, Baxter springs

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definately the cleanest hotel in Branson. Shen you get out of the shower the tile doesnt stain or ruin the floor mat.
2024년 2월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 4일
Hi Samantha! Our priority is to provide a clean hotel. We are happy to see we met your expectations.

2/10 - 너무 별로예요

Myra

출장 여행
별로예요: 직원 및 서비스
I had a client who needed a place to stay. I booked this place for him. I drove him all the way there, only to find out that they don't take people after 11:00 pm. I booked it at 11:15! It wasnt even midnight yet. The number on the door wasnt answered and we couldn't raise anyone. We had to go somewhere else. So frustrating.
답변 제공: Sue 님, 2024년 3월 4일
Hi Myra! We apologize for your experience. We were not able to reach you to advise you that the keys would be left in our drop box. The sign in regards to 11p is for walk ins during our off season. We do accept reservations and honor them 24-7. During our off season which is January and February office ours are limited that is why we post a number to reach us. We did not get any calls. We hope you give us another chance to make it right.

4/10 - 별로예요

Lowell

연인과의 여행
별로예요: 직원 및 서비스
The bed was very nice
2024년 1월에 3박 숙박함
답변 제공: Sue 님, 2024년 3월 4일
HI Lowel! We appreciate your feedback. We hope to see you again in the near future.

10/10 - 훌륭해요

Bayley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We love staying here. The staff is friendly and area safe and clean
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 4일
We appreciate your feedback Bayley! We will always ensure you have a wonderful stay with us.

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay. Very clean
2024년 1월에 2박 숙박함
답변 제공: Sue 님, 2024년 3월 4일
Hi Michelle! We are happy to see you had a wonderful stay. We hope to see you again in the near future.

6/10 - 괜찮아요

Brian

2023년 12월에 3박 숙박함
답변 제공: Sue 님, 2024년 3월 4일
Hi Brian! We are saddened to see your stay was not a 5 out of 5. We hope you give us another opportunity to make it right.

8/10 - 좋아요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
HI Davie! We hope to see you again.

6/10 - 괜찮아요

Mary

2023년 12월에 4박 숙박함
답변 제공: Sue 님, 2024년 3월 4일
Hi Mary! We are sad to see your stay was not 5 out of 5 we hope you give us another chance to make it right!

6/10 - 괜찮아요

Mary

2023년 12월에 4박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
We hope to you see you during our regular season for a better stay.

10/10 - 훌륭해요

gary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
Hi Gary! We appreciate the 5 star rating.

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 편의 시설/서비스
Great stay!
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
Hi Laura! We appreciate the 5 star rating! We hope to see you again. .

10/10 - 훌륭해요

Darren

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
Hi Darren! We appreciate the 5 star rating. We hope to see you again very soon.

6/10 - 괜찮아요

Letetia

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room average, tub very old and discolored, shower head needs replaced...does not have any adjustment options and the one setting did not rinse well. Breakfast starts at 8 which is way too late. Breakfast quality not great, and was out of stock on basic items. Staff blamed delivery truck delay...go to the store and purchase the items you are out of. Guests should not be shorted...not our fault. Not provided room tissues.
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 31일
Hi Letetia Thank You for providing feedback on your recent stay with us. We have noted your room number and will have maintenance check out the shower head and replace if necessary. As for the breakfast time, we did not receive any negative feedback or complaints due to the timing as we wrap up the season. Our guests are actually thankful we provide a complimentary breakfast. Upon reviewing your rate, you received a well worth breakfast and complimentary dessert which most places do not provide. We did not short guests, and due to the holidays, and limited ordering due to closing for the season, we still had all the main items such has the eggs, sausage, biscuits and gravy and potatoes, cereal, yogurt, muffins, boiled eggs, oatmeal options. We provide a Kleenex tissue box in every room.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend this place! Free breakfast was amazing. They served scrambled eggs, biscuits fried potatoes
답변 제공: Sue 님, 2024년 3월 5일
Hi Cindy! We truly appreciate your review. More importantly we are happy to see you had a wonderful stay with us. We hope to see you again very soon!

10/10 - 훌륭해요

Jeff

2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2024년 3월 4일
HI Jeff! We appreciate the 5 star rating. Hope to see you again soon!

8/10 - 좋아요

Dona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
HI Dona! We hope to see you again in the near future.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I did not like that breakfast was it not until 8:00 a.m. I'm an early riser and every other Hotel I've ever stayed at had breakfast at 6:00 a.m. I would suggest getting USB plugins so we can charge Electronics while we are here.
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
Hi John! Our typical breakfast time is at 7a. However, when short staffed and when it is slow we do have to modify the timing just to ensure that we are still able to provide the complimentary breakfast. We apologize for the inconvenience this may caused you. As for the USB plug we are going to be placing them in the rooms.

10/10 - 훌륭해요

Alan 님, Houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Breakfast was very good, with sausage baskets and gravy and potatoes and eggs. We will stay here again.
2023년 12월에 3박 숙박함
답변 제공: Sue 님, 2024년 3월 5일
HI Alan! We appreciate your review. We promise your next stay will be even better! Thank You for your loyatly.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time booking here and we were very impressed. The staff was especially friendly and helpful. The room was very clean and everything was in proper working order. It has a full breakfast (so much better than many continental breakfasts) and there was plenty to eat. We especially liked the evening treats of cobbler, cookies, and ice cream offered each night. We will definitely be returning to this hotel.
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Michael! We truly appreciate your feedback in regards to your recent stay with us. It is wonderful to see you had such a pleasant stay with us. We hope your next visit is soon!

10/10 - 훌륭해요

LaDonna S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi LaDonna! We truly appreciate the 10 star rating! We hope to see you again very soon!

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Ashley! We appreciate your 10 star rating. We hope to see you again very soon.

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
HI Aaron! We appreciate the 10 star rating! We hope to see you again very soon.

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Craig! We truly appreciate your rating. We hope to see you again in the near future for a better stay.

10/10 - 훌륭해요

Mary K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming, clean, comfortable and tasty.
Very clean and comfortable. Check in was smooth and we felt welcomed. The breakfast was really good with a nice variety. The evening dessert was really yummy (freshly baked and warm).
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
HI Mary K! We are happy to see you had a cozy stay with us. We hope to see you again in the near future.

10/10 - 훌륭해요

Rebecca

2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Rebecca! We truly appreciate your 5 star rating. We hope to see you again.

10/10 - 훌륭해요

Candy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Candy! We truly appreciate your 10 star rating. We hope to see you again very soon.

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was quick and friendly. Hotel was clean, quiet, good breakfast, excellent dessert each night. The one thing lacking was easily accessible plug in to keep phones/tablets charged. Would definitely stay again.
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Denise! Thank You for providing feedback in regards to your stay. We apologize for the outlets situation. We are working on a plan to get more in the rooms. We hope to see you again very soon.

10/10 - 훌륭해요

Diane

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and always helpful. Room was clean and in good condition. Complimentary breakfast and evening desserts were wonderful. Only negatives were the lack of outlets for plugging in phone chargers and the shower felt narrow. We had to unplug the clock, which we didn’t need to plug in our phone charger. I was unable to shower without my arms touching the shower curtain.
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Diane! Thank You for providing feedback in regards to your stay. We apologize for the shower situation. As for the outlets we are working on a plan to get more in the rooms. We hope the shower situation does not stop you from coming back and staying with us in the near future.

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the nightly dessert. Staff was very friendly. Older hotel, not exactly as in photos. Would stay here again.
2023년 12월에 4박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Wendy! We truly appreciate your feedback. We hope to see you again soon!

8/10 - 좋아요

Meagan

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This property is older but very well maintained. The rooms are some of the cleanest rooms I’ve ever stayed in. I would recommend bringing pillows from home, the ones there are fine but small. It was a cozy room perfect if you’re just looking for a place to sleep. Nice basic breakfast. It was a very home type feel.
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
Hi Meagan! Great to see you had a wonderful stay with us. Providing the clean and comfortable hospitality service is our top priority. We hope to see you again very soon as we want to be your home away from home!

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good choice for your Branson Stay!
First time staying here and we were pleasantly surprised. Our room was nice, clean and comfortable. Just what anyone would want. The cleanliness was very impressive and I am pretty picky. Even the grout on the bathroom floor was clean. I would definitely stay here again!
2023년 12월에 3박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
HI Debra! We understand the importance of cleanness. This is why we take cleanliness as a top probity. We are glad to see we were able to meet your expectations. We look forward to your next visit and promise it will be even better!

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
HI Derek! We truly appreciate the 10 star rating! We hope to see you again in the near future!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cobbler is a treat in the evening.
2023년 12월에 4박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
HI Robert! You are right! We provide a complimentary treat to all our guests every evening. We hope you enjoyed it.

8/10 - 좋아요

Mareena Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was courteous and friendly. Evening ice cream and cookies was great.
2023년 11월에 6박 숙박함
답변 제공: Sue 님, 2023년 12월 22일
HI Mareena Lee! We appreciate your feedback. We hope to see you again for another fantastic stay!

10/10 - 훌륭해요

Debbie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff super friendly and helpful. Clean and quiet.
2023년 12월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 5일
HI Debbie! Great to see you had a wonderful stay with us. We hope to see you again very soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Sue 님, 2023년 12월 5일
We appreciate the 10 star rating!

10/10 - 훌륭해요

Tyler

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
The hotel was great. Excellent breakfast and they serve desserts for free each night. The best hotel coffee I have ever had.
2023년 11월에 1박 숙박함
답변 제공: Sue 님, 2023년 12월 5일
HI Tyler! Thank You so much for the lovely feedback! We are glad you enjoyed our complimentary coffee. We hope to see you again very soon.

2/10 - 너무 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet needs cleaned, sheets were stained spots, towels worn out, wash cloths dingy, won’t be staying there again
2023년 11월에 4박 숙박함
답변 제공: Sue 님, 2023년 11월 29일
Hi Linda! On Behalf of the entire staff at Branson's Best Motel we are sorry to see you did not have a pleasant stay with us. This seems to be an questionable isolated situation. We recently had all of our carpets professionally cleaned. We continue to shampoo them with our shampoo cleaner weekly. If sheets have a stain after a normal wash we then use a special stain process to remove the stains. If this does not work, we then remove the sheet from rotation usage. This process also applies with our towels. If towels are worn out and unable to be used we separate these out so they can be used as rags. Our housekeepers are well trained and do a very good job cleaning and ensuring expectations are met when it comes to stain and worn out process. We hope you give us another opportunity to make it right.

8/10 - 좋아요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel room and lobby were clean. Location of hotel was great! We were able to get in and out of the property without any delays with heavy traffic. The breakfast was a regular hotel breakfast..nothing great. The additional reception at night was a bonus. They served hot cobbler and cookies every night along with soft serve vanilla ice cream. Staff were friendly as well. The property is very outdated. The rooms are small and full of furniture. The beds are extremely soft and a bit uncomfortable The outside is a little unkept and dirty. Overall, it was a good stay but probably wouldn’t stay again.
2023년 11월에 2박 숙박함
답변 제공: Sue 님, 2023년 12월 3일
HI Craig! Great to see you thought our hotel was clean. We are sad to see you had a wonderful stay but would not stay again. We hope you give us another chance since you do mention you had a overall great stay with us.

10/10 - 훌륭해요

Eli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10/10!
Only good things to share! We crashed here on a Saturday night. Definitely felt safe. Room was very clean, bathroom appeared newly remodeled. Beautiful Christmas decorations everywhere. Food was good- sausage, eggs, waffles, biscuits/gravy, cereal, yogurt. Staff were very friendly. Great price, would absolutely stay here again!
2023년 11월에 1박 숙박함
답변 제공: Sue 님, 2023년 12월 3일
Hi Eli! We truly appreciate your feedback regarding your most recent stay with us here at Branson's Best Motel. We are honored to see you had a wonderful stay. We hope to see you again very soon.