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브리즈번 시티 아파트먼트 - 알버트 스트리트 여행 후기

3.5 out of 5

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 24개 이용 후기 중 19개" "
평점 8 - 좋아요. 24개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 0개" "
평점 4 - 별로예요. 24개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 0개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is in the best location and super convenient to all sorts of attractions and amenities.
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Jeanette

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I was very concerned about not being able to book in at a reception but Philip and Sveta were on the ball and in contact the whole time. We had a minor issue with our room and Philip came straight over to sort it. Would definitely recommend booking through Brisbane City Apartments.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price for week
Great location, comfortable bed, good shower, and quiet room. Great for a week long stay. Didn’t get check in email which was a bit of a stress but communication was good when reached by phone.
2023년 10월에 6박 숙박함

4/10 - 별로예요

Anne

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was not even shampoo or conditioner in the apartment. there is no USB charging points - this is basic hotel amenities. The towels had fluff on them that transferred to you when drying yourself, the door to the bathroom is mouldy and water damaged and the whole place smells musty and old. Total Fail. on top of that its loud with construction noise.
답변 제공: Philip 님, 2023년 10월 15일
Dear Ann,Thank you for taking the time to share your experience with us. It is unfortuate to hear that your stay didn't meet your expectations, and we are sorry for this. We always strive to make each guest stay as enjoyable as possible.Our aim is to provide guests with qualilty accommodation at great value, and with a review score above 9/10 for our rooms, it's safe to say that we usually achieve this. We wonder if perhaps there was a mismatch between what we offer and your expectations for this stay.We can see from your review that you were expecting a say in a hotel room. While our apartments are located within popular 4-star and 5-star hotel buildings, you should note that they are short-term rental apartments, which offer a different service model. While the rooms and complex facilities you can enjoy are similar, there are nuances that differentiate the two, such as amenities, services and housekeeping. We do appreciate your feedback as it helps us refine our amenities and services, and we will take your suggestions on board for improvements to our accommodation offering.Kind Regards,Philip (owner)

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 8월에 5박 숙박함
답변 제공: Philip 님, 2023년 8월 28일
Thanks very much for the great review... we really appreciate it.

10/10 - 훌륭해요

Kym

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Amazing property, the manger is so nice and attentive! THE BEST LOCATION. Walking distance to everything including public transport. Was very happy with my stay, rooms are clean and spacious.
2023년 7월에 4박 숙박함
답변 제공: Philip 님, 2023년 8월 8일
Thanks so much for the lovely review... it is always a pleasure to host ouir guests, and we love it when we exceed expectations.

10/10 - 훌륭해요

sylviane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent séjour
Chambre spacieuse, lumineuse avec une literie de très bonne qualité Situation géographique parfaite pour les promenades , les restaurants et les animations en plein centre ville L’hôte Philip a été très arrangeant Ce sera mon premier choix à mon prochain séjour
2023년 6월에 7박 숙박함
답변 제공: owner 님, 2023년 7월 7일
Thanks so much for your stay and 5 star review. We very much look forward to welcoming you to one of our apartments again in the future.

10/10 - 훌륭해요

Chi Hang Johnson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an awesome place to stay, clean and very convenient. Will be back again.
2023년 6월에 5박 숙박함
답변 제공: Owner 님, 2023년 7월 6일
Thanks very much for the perfect score... we really appreciate this and it rewards us for our hard work.

10/10 - 훌륭해요

Herman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location is great
Happy with fast self check in. Location is really good.
2023년 5월에 4박 숙박함
답변 제공: Owner 님, 2023년 7월 6일
Thanks very much for your stay and the wonderful review. We look forward to welcoming you back again.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, well maintained Apartment
The check-in was easy, the flat was clean, neat and had everything that we needed to make our stay comfortable. I can definitely recommend this apartment and would stay there again.
2023년 4월에 7박 숙박함
답변 제공: Owner 님, 2023년 7월 6일
We greatly appreciate your stay with us, and the awesome review you have left for us. Thank you!!

10/10 - 훌륭해요

Dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great apartment and is becoming our regular place to stay when coming to Australia. Enough room to setup for remote work and close to Queen St mall. Philip is very responsive and helpful when and if needed.
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay at the Apartment. The staff was excellent and helpful with my needs. Would stay again.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Angelica

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

colin

2023년 1월에 3박 숙박함

8/10 - 좋아요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice and clean. Excellent location

10/10 - 훌륭해요

Teck J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an excellent 10-day stay. The property owner was friendly and even messaged midway to check in on our stay. Extremely convenient location. Car park was essential - hence appreciate the parking.

8/10 - 좋아요

Vanessa

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent 1 bedroom hotel style room more than apartment as no proper kitchenette but had microwave and bar fridge. I didn't need to use the dishes/ cutlery but if I did would have needed to wash them in bathroom sink. Very easy communication with owners and clear instructions. Neat and clean but carpet and towels a little worn so maybe due for replacement. Was fine for single occupant use as mostly just used for sleeping during week of conference and conveniently located in CBD area.
2022년 9월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the city - had everything we needed for a great weekend
2021년 3월에 2박 숙박함
답변 제공: Philip 님, 2021년 3월 15일
Glad to hear you enjoyed your stay, and thanks for the feedback and perfect score.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
Great room, Perfect location with an awesome view.
2020년 3월에 2박 숙박함
답변 제공: Philip 님, 2021년 3월 15일
Thanks so much for the perfect score!

10/10 - 훌륭해요

caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Appartement particulièrement bien situé en ville. Calme, très bon état. Seul petit bémol, manque un peu de couverts (Fourchettes, assiettes, verres...). Nous étions 5 et n'avions que 4 Fourchettes....
2019년 12월에 4박 숙박함
답변 제공: Philip 님, 2019년 12월 30일
Thanks so much for the perfect score. I am sorry to hear about the cutlery issue, but not sure if you are aware that there was more cutlery in the studio room (2 sets) - they are not all in the main kitchen as sometimes the apartments are rented separately.

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 5박 숙박함
답변 제공: Philip 님, 2019년 12월 30일
Thank you for your review.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 3박 숙박함
답변 제공: Philip 님, 2019년 12월 30일
Thank you for the perfect score!

8/10 - 좋아요

JL 님, Sydney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, responsive host, comfortable accommodation.
2019년 11월에 3박 숙박함
답변 제공: Philip 님, 2019년 11월 28일
Thanks very much for your review and the positive feedback.