바(숙박 시설 내)

이비스 브리스톨 템플 미드 키 여행 후기

3 out of 5
이비스 브리스톨 템플 미드 키
Avon Street, Bristol, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 363개" "
평점 8 - 좋아요. 1001개 이용 후기 중 419개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 134개" "
평점 4 - 별로예요. 1001개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 33개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Hyeong geun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 숙소
깔끔하고 직원들은 친절합니다. 영국 여행 중 가장 좋은 숙소였습미다. 기차역과도 아주 가깝습니다.
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
바로 앞에 역이라 편리했고 사람들도 친절함.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋은 호텔
출장으로 업체와 가까운 이유로 선택함. 장점은 근처 호텔 중에서 가격이 가장 저렴했고, 조용하고 침대도 편하고 깨끗하고 직원도 매우 친절함. 크게 불편한 점은 아니었지만, 다른 호텔에 비해 생각보다 좁고 냉장고 없고, 화장실 수건이 샤워수건(큰거)만 있음. 비누는 머리,바디 공용 젤이 있음. 가격을 낮추기 위해 불필요하다 싶은 부분은 뺸 느낌임. 단점이면 아침 조식 종류가 적은 것.

8/10 - 좋아요

Jer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a lovely stay at ibis! Our room was a bit stuffy, but it looks like they plan to address this soon with their renovations. The staff were lovely and helpful.
2024년 4월에 2박 숙박함
답변 제공: Julia 님, 2024년 4월 14일
Thank you for sharing your experience! We're delighted to hear that you had a lovely stay with us at ibis. The renovations will finish by the end of June and we are working to minimize this issue. It's wonderful to hear that our staff contributed to making your stay enjoyable—we'll be sure to pass along your kind words to them. We look forward to welcoming you back for another great stay in the future!

8/10 - 좋아요

Georgina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Julia 님, 2024년 4월 14일
Thank you for your review! We're delighted to hear that you had an enjoyable stay with us. Your feedback is invaluable to us as we continuously strive to improve our services. If there's anything specific you loved about your stay or any areas where we can further enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!

6/10 - 괜찮아요

Tammy

연인과의 여행
Renovation work so noisy during day, bathroom door very squeaky waking my partner up overnight, toaster for breakfast very temperamental, room very warm overnight and could not figure out how to work thermostat.
2024년 4월에 3박 숙박함
답변 제공: Julia 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the renovation noise during the day and the squeaky bathroom door disturbing your sleep. We'll address these issues promptly to ensure a more comfortable experience for our guests in the future. Regarding the toaster and thermostat, we appreciate you bringing these to our attention. We'll make sure to provide clearer instructions for operating these amenities. Our staff could help you with the room's temperature control to ensure it's functioning properly. We hope you'll give us another chance to exceed your expectations on your next visit.

10/10 - 훌륭해요

Merville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Julia 님, 2024년 4월 14일
Thank you so much for your positive review! We're thrilled to hear that you had a good experience during your stay with us. Providing top-notch service and creating memorable experiences for our guests is always our priority. We hope to have the pleasure of welcoming you back soon for another five-star stay!

10/10 - 훌륭해요

Dara

The staff were amazing and really helpful.
2024년 4월에 2박 숙박함
답변 제공: Ewa 님, 2024년 4월 6일
Dear Dara, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely EwaReception Team Leader

8/10 - 좋아요

Laura

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Ewa 님, 2024년 3월 23일
Dear Laura, Thank you for your positive review! We're thrilled to hear that you enjoyed your experience with us. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back again soon!Warm Regard EwaReception Team Leader

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient hotel close to the railway station
2024년 3월에 3박 숙박함
답변 제공: Ewa 님, 2024년 3월 16일
Dear Jay, We're delighted to hear that you had an overall very good experience during your stay with us. We're glad that you found our location excellent.Take care, and we eagerly anticipate the opportunity to host you again at Ibis Bristol Temple Meads in the future.Sincerely Ewa Reception Team Leader

8/10 - 좋아요

Martin 님, Nepean

2024년 3월에 4박 숙박함

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable, with a particularly spacious shower which has great pressure and temperature. Some elements of the hotel were dated but had an overall contemporary feel and the keycard system made you feel very safe. The staff were all very welcoming and accommodating, would stay again.
2024년 2월에 3박 숙박함
답변 제공: Ewa 님, 2024년 3월 3일
Dear Jacob,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be very clean and comfortable, and we're glad that you enjoyed the spacious shower with great pressure and temperature. Currently, we're in the first phase of our renovation process. We're confident that these improvements will significantly enhance our décor, comfort, and overall maintenance. We're excited about the positive changes ahead!We're thrilled that you felt safe with our keycard system and that our staff made you feel welcomed and accommodated throughout your stay. It's wonderful to know that you would choose to stay with us again, and we look forward to welcoming you back. Sincerely Ewa Reception Team Leader

8/10 - 좋아요

Marie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area around and also 3rd floor of hotel under construction/ renovation. No luggage racks in rooms. Bathroom was a step up which was a little scary in the middle of the night. Staff were wonderful and very helpful.
2024년 2월에 3박 숙박함
답변 제공: Ewa 님, 2024년 2월 24일
Dear Marie, Thank you very much for staying with us here at the Ibis Bristol Temple Meads and for sharing your comments. I am sorry to hear that we didn't get everything right this time and we will do what we can within our power to work on these issues, however some of the points you have raised we cannot change.Your kind words about our team are truly appreciated. We really appreciate when our guests notice our dedication and I will be sure to pass on your kind words to everyone.We look forward to welcoming you back in the not too distant future, and wish you a brilliant rest of week.Sincerely EwaReception Team Leader

4/10 - 별로예요

Ruth

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s a very basic room and not great value for the price. The room looks quite dated and water pressure (for the washbasin) was virtually nonexistent.
2024년 1월에 1박 숙박함
답변 제공: Ewa 님, 2024년 2월 24일
Dear Ruth, Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We aim to provide a great service, clean accommodation and prices are subject to market demand.Regarding the décor, We at the moment at the 1st stage of renovation. Without the doubts this will be a significant improvements to our décor, comfort and maintenance. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience!Sincerely EwaReception Team Leader

8/10 - 좋아요

KWOK WAI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Ewa 님, 2024년 2월 24일
Dear Kwok Wai, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely EwaReception Team Leader

8/10 - 좋아요

David

가족 여행
Perfectly acceptable room, if a little bland. Breakfast was fine. Staff pleasant. Price was good.
2024년 1월에 1박 숙박함
답변 제공: Ewa 님, 2024년 2월 24일
Dear David, Thank you very much for the time taken to share this feedback with us. We are pleased to see that you had a positive overall experience and that we were able to meet your expectations.It brings us great joy to hear that you enjoyed your stay and the personal touch and attentive service of our team was a key factor in your satisfaction.Thank you for staying with us; there is no better compliment than a return visit.Sincerely EwaReception Team Leader

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ewa 님, 2024년 2월 24일
Dear Elizabeth, Thank you so much for your rating and for taking the time to write a review. We are delighted to hear that you enjoyed your stay and that our team made you feel so welcome. Take care and we look forward to welcoming you back to Ibis Bristol Temple Meads in the future.Sincerely EwaReception Team Leader

6/10 - 괜찮아요

Ed

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
A few of the light bulbs didnt work which was a shame as couldnt create a cosy atmosphere to relax after a long stressful day. Also didnt have a working extractor fan in the bathroom. The room was what you would expect for the price and was comfortable after a long day. The shower and provided shampoos were great. Did get charged twice but the morning receptionist helped me get a refund on the double charge.
2024년 1월에 1박 숙박함
답변 제공: Ewa 님, 2024년 2월 24일
Dear Ed, Thank you for taking the time to write a review as this allow us to improve our services. I am pleased to hear there were many aspects of your stay you did enjoy and I appreciate your feedback regarding the areas where we could improve.At Ibis, our aim is to deliver top-notch service to all our customers. That's why we provide round-the-clock reception service, reachable even through WhatsApp. Our team is always ready and willing to help with any questions you may have and to swiftly resolve any concerns you encounter during your stay.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely EwaReception Team Leader

8/10 - 좋아요

Bjørn Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Ewa 님, 2024년 2월 24일
Dear Bjorn Anthony,Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.Take care and we hope to get the opportunity to welcome you back to IBIS Bristol Temple Meads Quay soon.Sincerely EwaReception Team Leader

6/10 - 괜찮아요

Tobias

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

SHARON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ibis Bristol temple meads quay
Hotel was clean & tidy & staff all very helpful .
2023년 12월에 2박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rob

2023년 12월에 1박 숙박함

8/10 - 좋아요

Eileen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ewa 님, 2023년 12월 17일
Dear Eileen, Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.I will share your compliments with the team and we all look forward to welcoming you back to Ibis Bristol Temple Meads Kind regardsEwa

10/10 - 훌륭해요

Pardeep

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Ewa 님, 2023년 12월 17일
Dear Pardeep, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely Ewa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ewa 님, 2023년 12월 17일
Dear Guest, Thank you for staying with us on your travels to Bristol.I am so happy to see the the team took good care of you and made you feel at home.Please come back soon as we love to welcome back friendly faces.Sincerely Ewa

6/10 - 괜찮아요

Christine

별로예요: 직원 및 서비스
Just OK.
We had an overnight stay for Christmas shopping. Whilst our stay was fine, we did have an issue with the bathroom, we did report it immediately, but the receptionist was from another Ibis hotel, and didnt know who too contact.She offered to move us to another room, but as we were only there for one night, and so declined. The decor was rather faded, and we had to re-position the TV, as it was wonky!
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Ewa 님, 2023년 12월 17일
Dear Guest Thank you so much for your rating. We are delighted to hear that you enjoyed your stay and that our team made you feel so welcome. Take care and we look forward to welcoming you back to Ibis Bristol Temple Meads in the future.Sincerely Ewa

10/10 - 훌륭해요

Cara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel only a short walk from Temple Meads train station (around 5 minutes). Room was spacious. Bed was comfortable. Would stay here again.
2023년 11월에 3박 숙박함
답변 제공: Ewa 님, 2023년 12월 2일
Dear Cara, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely Ewa

8/10 - 좋아요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is nice. Bedrooms had what was needed but aren't well lit. The light above the full length mirror had a faulty bulb so kept going out. We did report this to reception on our first morning but not sure if anyone came to look at it as it kept going out for the duration of our stay. We didn't open our blind to use natural light as there was building work opposite and there were workmen directly outside our 4th floor window. Building work started from around 8am until 5 - 6pm so it was noisy outside. We didnt plan on laying in late or spending much time at the hotel so wasn't a problem for us. The bathroom was very compact and not sound proof at all with a very squeaky door so you'd want to know the person you were sharing with quite well! The bed was comfy and there were enough pillows. The room did get a bit stuffy and was noisy if window was open due to builders. The hotel itself was quiet at nighttime. We walked everywhere we wanted to go but took 20 - 25 minutes for most places. Not a problem for us. We used the bar a few times which was relaxed and the staff were friendly. We had breakfast on the last morning. There was a good choice. The staff were welcoming and friendly. My husband did see one member of staff wipe the floor and worktop with the same cloth though! Overall a good stay for what we needed.
2023년 11월에 3박 숙박함
답변 제공: Ewa 님, 2023년 12월 17일
Dear Joanne, Thank you very much for staying with us here at the Ibis Bristol Temple Meads and for sharing your positive comments.We have been trying to put extra effort into making all guests feeling welcomed and I appreciate the detailed information that will help us improve the future guest experience. I am delighted that you found the staff to be friendly and knowledgeable as well and will share your kind comments with all my team.I appreciate you highlighting our great location and how so much of what Bristol has to offer is within walking distance of the hotel.We look forward to welcoming you back in the not too distant future, and wish you a brilliant rest of week.Kind regards,Ewa

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Below expectations
This hotel was below average. The room had mould on the windows and parts of the furniture were in need of repair. The "bathroom" was a very small shower room (no bath in sight!) and the shower head wouldn't stay up unless tipped right back. The room was also very hot, which would normally be good in November, except it was way too hot and the temperature control unit clearly didn't do anything. The curtains were a bit bizarre, and got stuck initially but eventually we got them shut. The staff weren't very welcoming, and we felt like a nuisance when asking for assistance with our keycard. Also, the hotel don't provide any period products which I know isn't necessarily standard practice in hotels, however, it really should be. Soap, shampoo and toilet paper were all provided, but the hotel didn't even have a spare sanitary towel at the front desk. The bed is also a bit uncomfortable (in my opinion, it's quite firm), and there's only one spare pillow. However, the wifi is good, the location is really good (right near the train station, a Sainsburys and some food places) although a bit of a walk to the city centre, and tea and coffee, hair dryer and hangers were provided.
Dirty walls
Shelf coming off the wall
Mould round the window
Mould round the window
2023년 11월에 3박 숙박함
답변 제공: Ewa 님, 2023년 12월 17일
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, this is why we offer 24/7 reception service, which can be contacted also by WhatsApp. I am sure that the team would have been more than happy to assist you with any queries and to offer you a prompt solution for the issues found in your room. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.I appreciate you highlighting our great location and how so much of what Bristol has to offer is within walking distance of the hotel.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience!Sincerely Ewa

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

ANNE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money. Clean and tidy, simple accommodation.
2023년 11월에 3박 숙박함
답변 제공: Ewa 님, 2023년 11월 26일
Dear Anne, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Ewa

8/10 - 좋아요

Sean

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ewa 님, 2023년 11월 25일
Dear Sean, Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.Thank you again for sharing your experience and we look forward to warmly welcoming you again to Ibis Bristol Temple Meads in the near future.Sincerely Ewa

10/10 - 훌륭해요

Laurie-Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 19일
Dear Laurie-Rose, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely Ewa

8/10 - 좋아요

Harvey 님, Sherborne

2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 25일
Dear Harvey, Thank you for choosing us as your home away from home, it was a pleasure to have you stay with us on your recent trip to Bristol.To know that our guests have a great time staying with us makes us smile and feel so proud.Thank you for staying with us; there is no better compliment than a return visit.Sincerely Ewa

10/10 - 훌륭해요

jennifer

2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 19일
Dear Jennifer, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely Ewa

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service.
It was a great stay and the staff very friendly, especially the Latvian receptionist who couldn't do enough for us.The only disappointment was that there was no chef on duty when we arrived on the first night.Location is great as its next to Railway Station.
2023년 11월에 2박 숙박함
답변 제공: Ewa 님, 2023년 11월 19일
Dear David, Thank you for taking the time to give us feedback from your recent stay with us. I am pleased to hear there were many aspects of your stay you did enjoy and I appreciate your feedback regarding the areas where we could improve.It is great that you mention our welcoming and caring attitude - this is exactly what we understand by providing best service!Take care and we look forward to welcoming you back to Ibis Bristol Temple Meads in the future.Sincerely Ewa

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 11일
Dear John, Thank you so much for your rating.. We are delighted to hear that you enjoyed your stay and that our team made you feel so welcome. Take care and we look forward to welcoming you back to Ibis Bristol Temple Meads in the future.Sincerely Ewa

8/10 - 좋아요

Bruno

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for a few nogjts, great staff at breakfast ! Merci !
2023년 11월에 2박 숙박함
답변 제공: Ewa 님, 2023년 11월 11일
Dear Bruno, Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.It is great that you mention our welcoming and caring attitude - this is exactly what we understand by providing best service!We look forward to your next visit!Sincerely Ewa

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed here several times and it's always spotless
2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 11일
Dear Mark,We were delighted to welcome you back, and even more so to hear you had another truly exceptional Ibis experience. I will ensure your kind feedback is shared with all colleagues who helped to make your time with us so memorable. We hope to have an opportunity to welcome you back in the very near future. Warmest regards, Ewa

8/10 - 좋아요

Mark

2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 11일
Dear Mark, Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.I will share your compliments with the team and we all look forward to welcoming you back to Ibis Bristol Temple Meads Kind regardsEwa

6/10 - 괜찮아요

Freddie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and modern and close to the train station. Was having a nice sleep until an alarm went off just after 4am. Called reception and they said they were waiting on a technician to switch alarm off. Stopped 15 minutes later only to go off again at 5:15am. Gave up then. Got up and showered and took an earlier train
2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 11일
Dear Freddie, Thank you for taking the time to give us feedback on your recent stay with us on expedia.com. We review the feedback we get on a daily basis so we can make the changes that will improve the experience for future guests.I've noted your comment about alarm - please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ewa

10/10 - 훌륭해요

sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ewa 님, 2023년 11월 11일
Dear Sally, Thank you for choosing us as your home away from home, it was a pleasure to have you stay with us on your recent trip to Bristol.To know that our guests have a great time staying with us makes us smile and feel so proud.We certainly hope that we are able to welcoming you back to the hotel in the future to enjoy another great stay.Sincerely Ewa

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top choice for value in Bristol
Ibis hotels are good budget hotels. A lot better than the main opposition in my opinion. This hotel is in an excellent developing location very close to Temple Meads Station, a short walk from the harbour or the city centre or there are nearby bus connections to every part of the city. There are superb pubs within 3 minutes walk of the hotel. Its a modern hotel with all the amenities you could want in terms of bar, restaurant, luggage storage facilities, though it has to be said that bar and restaurant prices are too high. Breakfast at £14 isn't competitive with other budget hotels. Fortunately, there's a Wetherspoons nearby! The rooms are a good size. The beds are extremely comfortable, outside noise is completely eliminated. There is a good, powerful shower and tea/coffee facilities. More sockets are needed though, and these should have USB ports too. The only bin is in the bathroom. One is needed near the kettle in the room too. That said, the comfort and the friendly welcoming staff make this a top choice for anyone seeking well priced accommodation in Bristol. We will be back in the city again and will definitely stay here in this Ibis.
2023년 10월에 3박 숙박함
답변 제공: Ewa 님, 2023년 10월 29일
Dear Paul, Thank you for taking the time to share your experience from your recent stay with us. We review the feedback we get on a daily basis so we can make the changes that will improve the experience for future guests.I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.I appreciate you highlighting our great location and how so much of what Bristol has to offer is within walking distance of the hotel.I will share your compliments with the team and we all look forward to welcoming you back to Ibis Bristol Temple Meads Kind regardsEwa

10/10 - 훌륭해요

Andrew

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Ewa 님, 2023년 10월 29일
Dear Andrew, Thank you so much for your 10/10 rating. We are delighted to hear that you enjoyed your stay and that our team made you feel so welcome - I have passed on your kind comments about the service and we do all really appreciate the feedback. Take care and we look forward to welcoming you back to Ibis Bristol Temple Meads in the future.Sincerely Ewa

8/10 - 좋아요

Derek

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Ewa 님, 2023년 10월 29일
Dear DerekThank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Sincerely Ewa

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Ewa 님, 2023년 10월 29일
Dear Michelle, Thank you for taking the time to give us feedback from your recent stay with us. I am delighted to learn that your experience lived up to your expectations and that you enjoyed your stay in our hotel.We sincerely hope we can welcome you back in the not too distant future so we can get those final few marks.Sincerely Ewa

10/10 - 훌륭해요

Sumon Yadanar Phyo

2023년 10월에 2박 숙박함
답변 제공: Ewa 님, 2023년 10월 22일
Dear Sumon Yadanar Phyo, Thank you so much for choosing Ibis Bristol Temple Meads. We are delighted to hear that you enjoyed your stay and that you felt so well looked after throughout. We are so proud of the team we have here and the efforts they make to ensure our guests enjoy their stay. Take care and we hope to get the opportunity to welcome you back to IBIS Bristol Temple Meads Quay soon.Sincerely Ewa

10/10 - 훌륭해요

Lyndon

2023년 10월에 1박 숙박함
답변 제공: Ewa 님, 2023년 10월 22일
Dear Lyndon, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Ibis Bristol Temple Meads, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon.Warm regards, Ewa