외관

마이크로텔 인 앤드 스위트 바이 윈덤 브룩스빌 여행 후기

2 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 525개" "
평점 8 - 좋아요. 1002개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 102개" "
평점 4 - 별로예요. 1002개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 49개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for money! Comfortable and convenient.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 29일
Dear Guest,We're thrilled to hear that you found great value for your money and that your stay was comfortable and convenient. Providing excellent value and convenience is important to us, and we're delighted that we met your expectations. Thank you for your feedback, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Darlet 님, Bushnell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was not my first stay at this location, but it seemed to be much neater and cleaner than two years ago and I actually couldn’t complain then.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you noticed improvements in the cleanliness and neatness of our hotel compared to your previous stays. We're continuously striving to enhance our guest experience, and we're delighted that our efforts have been recognized. Your satisfaction means the world to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Gabrielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property looked nice on the outside. The problem however, was when we got to our room. There was a very distinct musky smell. I notified the staff and we were offered to change rooms but we weren’t staying long and opted to remain because we had already unpacked. Rooms were stocked with not enough towels and we had to ask the desk for more
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,Thank you for sharing your feedback with us. We apologize for the musky smell you encountered in your room and any inconvenience it caused. We appreciate you bringing this issue to our attention, and we will address it promptly to ensure a more pleasant experience for our guests in the future. Additionally, we apologize for the shortage of towels and will work to ensure proper stocking levels in our rooms moving forward. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Wayne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful and pleasant. The first room assigned was dirty and stains on sheets. Asked to be sent to another room. This room was better although a small stain was found on a sheet but was acceptable and the showed signs of a black growth-thought it may be algae. Informed staff who immediately cleaned and ended up removing it from the shower. Don't recommend staying and will not stay there again.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 14일
Dear Guest,Thank you for sharing your experience with us. We apologize for the cleanliness issues you encountered during your stay. Your feedback is valuable, and we take it seriously. We're glad to hear that our staff was helpful in addressing the issues promptly. Please know that we have taken steps to ensure that our rooms meet the highest standards of cleanliness and comfort for our guests. We understand your decision not to return, but we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

8/10 - 좋아요

val

2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Val,Thank you for taking the time to leave a review. We're glad to see that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that extra star next time, please feel free to share your feedback with us. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Timothy

2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 29일
Dear Timothy,Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Jean 님, Pulaski

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to find. The staff was more than friendly and helpful. Bed cover was not too hot.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel easy to find and that our staff was friendly and helpful. We're also pleased to hear that you found the bed cover comfortable. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice rooms. Only downside was the construction in the hall at 8pm, but it didn't last long and other than that it was great.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our clean and nice rooms. We apologize for any inconvenience caused by the construction noise in the hallway at 8 pm, but we're glad to hear that it didn't significantly impact your overall enjoyment. Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for another great stay soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Juan,Thank you for leaving us a 5-star review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 - 좋아요

Jeffery

가족 여행
Nice clean place, showing a little age but very adequate. Polite prompt check in. The parking lot was well lit and felt safe, definitely easy on and of the interstate.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Guest,Thank you for your kind words and positive feedback! We're glad to hear that you found our hotel to be a nice, clean, and safe place to stay. Your compliments about our check-in process and well-lit parking lot are greatly appreciated. We take pride in providing a comfortable and convenient experience for our guests, and we're pleased to know we succeeded during your stay. We hope to welcome you back again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Right next to the highway and didnt event notice. Close to groceries, gas, and restaurants. I didnt enjoy the little convenience, they had soda, chips and popcorn.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our hotel clean and conveniently located near amenities. It's great to know that the proximity to the highway didn't disrupt your stay and that you appreciated the nearby options for groceries, gas, and restaurants. We're sorry to hear that the little conveniences like soda, chips, and popcorn weren't to your liking, but we appreciate your comments nonetheless. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

elaine

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very dirty and moisy. It had a horrible smell to it. I DO NOT RECOMMEND THIS less than 1 star hotel.
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Guest,We're deeply sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for the cleanliness issues, noise disturbances, and unpleasant odor you encountered. This is not reflective of our usual standards, and we take your feedback seriously. We will address these concerns immediately to ensure they are rectified and do not recur in the future. We understand your frustration and regret that we were unable to meet your expectations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Robert

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, very clean, comfortable bed, roomy bathroom, nice free breakfast. Staff is very friendly and helpful.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us, from the cleanliness and comfort of your room to the delicious breakfast and friendly service from our staff. Providing exceptional experiences for our guests is what we strive for, and we're delighted to hear that we succeeded during your visit. We can't wait to welcome you back for another fantastic stay!Sincerely,Hotel Manager

6/10 - 괜찮아요

Kathleen

2024년 3월에 7박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Kathleen,Thank you for taking the time to leave your feedback. We're sorry to hear that your experience was only satisfactory. If there are specific areas where we can improve, we would appreciate any additional details you can provide. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Johnny

I stayed three nights and I would stay again. Very responsive staff, comfortable bed. Great location for me as it was just a hop off of I-75
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience! We're thrilled to hear that you found our staff responsive, enjoyed the comfortable bed, and appreciated our convenient location near I-75. We look forward to welcoming you back for another excellent stay in the future!Sincerely,Hotel Manager

10/10 - 훌륭해요

DAVID

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NICE AND EASY, CONVENIENT. CLEAN
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 24일
Dear DAVID,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found your experience at our hotel nice, easy, convenient, and clean. Providing a comfortable and hassle-free stay for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely, Hotel Manager

8/10 - 좋아요

James 님, Derby

좋아요: 청결 상태, 직원 및 서비스
It was priced right. After that, there were few eating options nearby. Room needed to be updated. (Which is probably why the price was right.)
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 24일
Dear James ,Thank you for your feedback! We're glad to hear that you found our hotel to be priced right. We apologize for any inconvenience caused by the limited eating options nearby and the need for updates in the room. We appreciate your honesty in providing feedback, as it helps us identify areas for improvement. Rest assured, we'll take your comments into consideration as we strive to enhance our guests' experience. We value your support and hope to have the opportunity to welcome you back again in the future. Thank you for choosing our hotel!Sincerely, Hotel Manager

8/10 - 좋아요

Genevieve

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the beds
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 23일
Dear Guest,Thank you for your positive feedback regarding our beds! We're thrilled to hear that you found them comfortable and enjoyed your restful sleep. Providing a comfortable stay is one of our top priorities, and we're delighted that you had a great experience. We look forward to welcoming you back for another comfortable stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Pam

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Pam,Thank you for taking the time to provide feedback about your recent stay. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, please feel free to share them with us so we can address them accordingly. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Guest,Thank you for your feedback! We're glad to hear that everything met your expectations during your stay. If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Louis

Good breakfast. I wish king size beds were available but queens had to do.
2024년 3월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 16일
Dear Guest,Thank you for your feedback. We're glad to hear that you enjoyed our breakfast offerings. We understand your preference for king-size beds, and we apologize for any inconvenience caused by the availability of only queen-size beds during your stay. Your comfort is important to us, and we appreciate your understanding. If you have any further preferences or requests for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate you.Sincerely, Hotel Manager

8/10 - 좋아요

David 님, Torbay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable clean bed. Clean bathroom with good comfortable shower. A little condensation mold around one corner of the window. Very accommodating and friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 14일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our comfortable and clean accommodations, as well as our friendly staff. We appreciate your comments about the condensation mold and will address this promptly to ensure a pristine environment for our guests. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Michael 님, Largo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds were really comfortable.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 12일
Dear Guest,We're delighted to hear that you found our beds to be really comfortable! Providing a restful night's sleep is important to us, and we're glad we could exceed your expectations in that regard. We appreciate your feedback and hope to welcome you back for another comfortable stay soon.Sincerely, Hotel Manager

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 17일
Dear Walter,Thank you for taking the time to share your rating with us. We're glad to see that you had a positive experience overall. If there's anything specific you enjoyed during your stay or any areas where we could improve to earn that extra star next time, please feel free to let us know. Your feedback is invaluable to us as we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Bertha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 5일
Dear Guest,Thank you for your kind words! We're glad you enjoyed your experience with us. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope to see you again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Jeanne

2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 5일
Dear Jeanne,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to welcoming you back for another excellent stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

EDGAR

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff friendly and helpful pleasant surroundings rural environment clean lots of parking close to bike trails and restaurants
2024년 2월에 4박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 29일
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our friendly and helpful staff, pleasant rural surroundings, cleanliness, ample parking, and proximity to bike trails and restaurants. It's wonderful to know that we could provide you with a memorable and convenient stay. We look forward to welcoming you back for another enjoyable experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Stephanie

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and had amenities that made the stay great. Did have to kill a beetle/ roach in my room but otherwise stay was nice.
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 29일
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that our friendly staff and amenities enhanced your stay. However, we apologize for the inconvenience of encountering a beetle/roach in your room. We take cleanliness seriously and will address this promptly to ensure a more pleasant experience for our guests in the future. We appreciate your feedback and hope to welcome you back for an even better stay.Sincerely,Hotel Manager

8/10 - 좋아요

Iris

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice piece. Staff friendly and lots of breakfast options.
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 28일
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed the friendliness of our staff and the variety of breakfast options we offer. Your satisfaction is our top priority, and we look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Manager

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice for a good price. Not too expensive. Simple but has all the amenities.
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 27일
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel to be a great value with all the amenities you needed. We strive to provide a comfortable and affordable experience for all our guests, and we're glad we could meet your expectations. Should your travels bring you back our way, we'd love to host you again.Sincerely, Hotel Manager

8/10 - 좋아요

Fang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 22일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 - 좋아요

marie christine

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Marie Christine,Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay. Your feedback is important to us, and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Victor

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Victor,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

JORGE L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only unlike was the intermittent of room air conditioning!
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Guest,Thank you for your continued patronage and for sharing your feedback with us. We're glad to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by the intermittent room air conditioning. Your comments will be passed on to our maintenance team for further investigation and improvement. We appreciate your understanding and hope to provide you with an even better experience during your next stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need to change the smart tv with regular tv. And i dis not luke the outlets under the nite stant and the tabke Some people are old and cannot get do nto get their stuff pluged in
2024년 2월에 4박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 10일
Dear Guest,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the inconvenience caused by the smart TV and the placement of the outlets under the nightstand and table. We appreciate your suggestion regarding a regular TV and will take it into consideration. We value your business and hope to have the opportunity to provide you with an improved experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Cynthia

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Cynthia,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very friendly and greeted us coming in and going out. But, the room stunk like stale cigarettes and wasn't very clean. The sheets were so worn out that I could see my entire hand through them and they had several holes. There were stains on the carpet and bed skirts, and burn marks on the bench seat cushion. I also noticed there was a lot of dust on surfaces, especially the top of the shower basin and even the hairdryer in the bathroom. We had a mini fridge in the room. The freezer was a solid ice block and it was noisy all night long. Obviously it was broken. It was a weekend trip so we didn't stay elsewhere, but I wouldn't return to stay.
2024년 2월에 3박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 7일
Dear Guest,Thank you for your feedback. We're glad to hear that our staff was friendly and welcoming. However, we apologize for the cleanliness and maintenance issues you encountered during your stay. Your comments are concerning, and we take them seriously. We will address these issues with our housekeeping and maintenance teams to ensure they are resolved promptly. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Abigail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was clean and presentable. It had a musty smell but was overall fine for a one night stay.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 4일
Dear Guest,Thank you for your review. We appreciate your feedback and are glad to hear that you found our hotel clean and presentable for your one-night stay. We will address the musty smell to ensure a more pleasant experience in the future. Your comfort is important to us, and we hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager

6/10 - 괜찮아요

Glen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We hated our room didn’t realize we had a room you couldn’t even move around in. Dungeon. No plugs for charging. And nowhere to sit two people except on the bed.
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 3일
Dear Guest,We apologize for the inconvenience you experienced with the room arrangement and lack of amenities. Your feedback is important, and we regret that your stay did not meet your expectations. We'll take your comments into consideration for future improvements. If there's anything specific you'd like to discuss or share, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 4일
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager

8/10 - 좋아요

Paul

좋아요: 청결 상태, 객실의 편안함
Good Value
2024년 1월에 3박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 1일
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our hotel to be a good value. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to share. We look forward to providing you with continued value during your future stays.Sincerely,Hotel Manager

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태, 직원 및 서비스
Disappointed
Very disappointing breakfast. The only lighting in the room was fluorescent, no lamps.
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 31일
Dear Guest,Thank you for bringing your concerns to our attention. We apologize for the disappointment you experienced with our breakfast and the lighting in the room. Your feedback is important, and we will certainly review and improve our breakfast offerings. Additionally, we'll explore ways to enhance the lighting in the rooms for a more comfortable stay. We appreciate your valuable input and hope to have the chance to provide you with a more satisfying experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Mark

Overnight stay
Very nice and quiet. Would book again!
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 29일
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel very nice and quiet. We can't wait to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 - 좋아요

Abraham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 20일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Tamara

2023년 10월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 14일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

joy

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to spend the night . The rooms are small but I liked that because the price was small too. I don't need a living space. I needed a safe, clean place to sleep while traveling
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 13일
Dear Guest,Thank you for choosing our hotel and sharing your positive experience. We're delighted to hear that our affordable and cozy rooms met your needs for a safe and clean place to rest during your travels. We appreciate your feedback and look forward to welcoming you back whenever your journey brings you our way.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Robin

별로예요: 직원 및 서비스
I had staff banging down my door telling me that I am in a room that they didn't check me into. this lasted for the entire trip. I even had a nighttime staff member Trying to enter my room at 1am
2024년 1월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 11일
Dear Guest,I sincerely apologize for the disturbing experience you had during your stay. This is unacceptable, and I assure you we take such matters seriously. We'll investigate this issue thoroughly and implement corrective measures to prevent any recurrence. Please accept our apologies, and we hope you consider giving us another chance to provide you with the positive experience you deserve.Sincerely, Hotel Manager

8/10 - 좋아요

Kristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 10일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

TC

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicest front desk clerk ever. She was very friendly, helpful and accomodating.
2023년 12월에 4박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 9일
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a positive interaction with our front desk clerk, and we appreciate your compliments on her friendliness, helpfulness, and accommodation. We'll be sure to pass along your praise to her. If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know. We look forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Willie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
a/c did NOT work nor did the room phone & NO coffee pot, tv I couldn't figure out & girl working didn't know how to help me. room was 77 degrees when I checked out & 76 when I came in!
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 9일
Dear Guest,We sincerely apologize for the inconveniences you experienced during your stay. It's disheartening to learn that the A/C, room phone, and other amenities were not functioning properly. Your feedback is crucial, and we will address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your patience and understanding. If there's anything specific you'd like to share or if there are ways we can make it up to you, please feel free to let us know. We hope to have the opportunity to welcome you back for a more satisfactory stay.Sincerely, Hotel Manager