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오요 호텔 브라운즈빌 테네시 I-40 여행 후기

2 out of 5
오요 호텔 브라운즈빌 테네시 I-40
110 Sunnyhill Cove, Brownsville, TN

이용 후기

5.0
평점 10 - 훌륭해요. 62개 이용 후기 중 9개" "
평점 8 - 좋아요. 62개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 62개 이용 후기 중 5개" "
평점 4 - 별로예요. 62개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 62개 이용 후기 중 25개" "

5.2/10

청결 상태

6.4/10

직원 및 서비스

4.4/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Barry

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely the worst place I’ve ever been.
2024년 2월에 28박 숙박함

2/10 - 너무 별로예요

Fred

별로예요: 직원 및 서비스
They acknowledged I had a confirmed reservation through Expedia, but when I arrived at 7:00 PM they said there were no rooms available and that my reservation had been canceled that morning because they “didn’t have any rooms” and that they couldn’t contact me because they don’t get contact info from Expedia. Terrible, terrible, terrible, didn’t even apologize - don’t trust- stay away from this place!!!

4/10 - 별로예요

Kathryn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got to the property to be told my booking was supposedly canceled but there was nothing on my end through Expedia, and I had already paid with no refund either. The guy that the front desk said he had no rooms and my reservation was canceled and I should have my money back. But then I showed him it wasn’t canceled on my side.. he then proceeds to tell me he can show me one room he has and walks me to the room. It’s the exact room that I had booked, yet I was supposedly canceled.. the property only had this one room on the property that had a jacuzzi tub in the room.. he then says I could have this room but it would be $145 cash. I said why do I need to pay cash when this is the room I booked and I paid only $116 for it. He said 145 cash because my listing is canceled and their card machines and everything is apparently broke… I contacted Expedia to let them know what was going on and got my refund. Seeing as I was 5 hrs from home and all other hotels were actually booked I talked the guy down on the room and paid cash, but not until I made sure I got my refund from initial payment… the room was gross and dirty, exposed wires from lighting above the sink, the jacuzzi had the controls ripped out of it so it didn’t work. Their pool was now a concrete slab, two of the 3 lights in the room didn’t work. It reaked of cigarette smoke even though it was a non smoking room. Just awful.. place is super shady and just gross! Will never stay here again
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Brooke

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TERRIBLE.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Edward

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room cancelled at arrival
We booked the motel a month in advance. four days before checking in I received an email confirmation from the motel and a "how's your trip going" email from Hotels.com. The day before our stay I was texted about a refund with no explanation. When we arrived at the motel I was told our reservation was cancelled because they had weekly reservations and no rooms were left for us. The day after our supposed stay I received an email asking about our stay! After seeing what the property looked like, I am almost they cancelled. The motel looks like it is geared mostly for weekly construction workers. Rebooking another motel at the last minute cost me more.
2024년 1월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 23일
Sincere apologies, Edward! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

4/10 - 별로예요

Pamela

좋아요: 직원 및 서비스
별로예요: 청결 상태
Customer service was great .. my room was clean. But there was a gap in the door where light was coming in. Commode needed cleaning inside and out. Walls need paint. There was dust all over the air conditioner vents. I wiped part of the down by the bathroom sink. Shower curtain needs to be changed. Also my room was suppose to be non-smoking. There was an ashtray with cigarette residue in it.
2023년 11월에 1박 숙박함
답변 제공: Charles 님, 2024년 1월 22일
Hi, Pamela! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 - 별로예요

Christina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Ammy 님, 2024년 1월 22일
Hi, Christina! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함

4/10 - 별로예요

Jeremiah

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a thing
2023년 10월에 4박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
We are sorry the stay turned out to be an average one, Jeremiah! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

6/10 - 괜찮아요

Carol

2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Carol! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Ava

2/10 - 너무 별로예요

Bob

2023년 8월에 1박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
Hi, Bob! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 - 너무 별로예요

Terry

별로예요: 청결 상태, 직원 및 서비스
I was told i could get a different room because i was coming into early. Was not informed that I would have to pay extra for this. The front desk was training someone when i arrived. She informed me of the extra charge I paid it. They took my drivers license to make a copy and never returned it to me. I did not realuze this until i was getting ready to go get something to eat and inform the front desk that i had just killed several roaches. The gentleman at the front desk said he was sorry never once mentioned trying to comoensate me for this. But she added it to bill. I know this because when i looked at my booking site it was 10 dollars more. I paid this fee at the hotel. The room was not clean. Sheets had marking on them and there was hair on the floor. Once again I killed several roaches in the room was not compensated for this. There were no other rooms they could put me in for this inconvenience. Poor management unclean and unsanitary rooms. I will never stay at this establishment again. Nor will recommend it to anyone else. Im still having to pay for a room not suitable to sleep in. Would have went somewhere else but did not have the funds. Wish i had taken photos. Rm # 110
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to the interstate downtown Brownsville.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Erik

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The places advertising your hotel should have updated pictures, Mention Construction. Pool non existant as its been slabbed over with concrete? Also i selected and requested a non smoking room and the decorative blanket had burn holes... and an ash tray? Not All the lights work. Jacuzzi in room, some jets need fixing. Hair in the bed, and a sheet for a blanket... Small tv for a suite i was too tired to do a thorough lookthru. Only positive thing were the minor interaction with staff, they seemed nice. And the walls seemed pretty soundproof.
2023년 9월에 1박 숙박함
답변 제공: Noah 님, 2023년 9월 11일
Hi, Erik! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah

10/10 - 훌륭해요

Deirdre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although the property was undergoing renovations, this pales in comparison to the benefits that I enjoyed during my stay. You see, I grew up in Ripley, and trips home are bittersweet because my parents have gone home to be with the LORD
2023년 9월에 2박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
We are happy to see you liked the stay, Deirdre! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Eva

2/10 - 너무 별로예요

Eton

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 11일
We are sorry for the inconvenience caused to you, Eton! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 - 너무 별로예요

Joel

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole room was dirty with stains all over the walls. The bathroom was dirty and the shower was not clean. Hair and dust in the bed sheets will not stay again. For the price there are way better options.
답변 제공: Eva 님, 2023년 9월 11일
Hi, Joel! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Eva

6/10 - 괜찮아요

Linda

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beware: cheap comes at a price
The towels were stained, one of the workers used our toilet and left sketch marks. The entire place was under renovation, outside and inside which we did not learn until we pulled into parking lot. Will never return!!
2023년 8월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 11일
Hi, Linda! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Maria

2/10 - 너무 별로예요

David

2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, David! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

2/10 - 너무 별로예요

Melissa

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Entire property under construction. Roof was partially missing, room was not clean, and bolt in door was stripped. Not at all worth the price!
2023년 7월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 11일
Sincere apologies, Melissa! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 - 너무 별로예요

Janet

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't book hotel online, there's no rooms
I booked a room on Hotels.com standing outside the hotel. I walked into the hotel and was told they had no rooms left, that my booking was not valid and they would cancel my booking. They said this happens all the time. I am still fighting with Hotels.com over this issue.
2023년 6월에 1박 숙박함
답변 제공: Lisa 님, 2023년 6월 24일
Hi, Janet! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Lisa

4/10 - 별로예요

Michelle

Did not stay there
Did not stay there! This needs to be taken off Hotel.com.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Michelle! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

10/10 - 훌륭해요

James

좋아요: 청결 상태
More than expected. Specially decorated room with a jacuzzi. Nice. Not what I reserved but I will take it.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi James! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

2/10 - 너무 별로예요

Anthony

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for.
Don’t always go for the cheapest hotel when traveling. The keycard wasn’t always working. Had to go back to the front desk multiple times. Very old & dirty hotel.
Dirty bed sheets
Not clean
Left over junk from previous guest
Dirty countertops
2023년 6월에 2박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Anthony! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava

2/10 - 너무 별로예요

L.V.

2023년 4월에 1박 숙박함
답변 제공: Barbara 님, 2023년 5월 24일
Hi, L.V! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

2/10 - 너무 별로예요

Carol

Got to location and had no room for me. Had to go to another hotel
2023년 4월에 1박 숙박함
답변 제공: Ammy 님, 2023년 5월 4일
Hi, Carol! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 - 너무 별로예요

Terri

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible service, we stayed 3 nights and they gave us two bath towels , one hand towel and two wash rags for two people for 3 nights. No Kleenex . They did not clean the room or bring us anymore towels etc . We had no soap . Door has 1 inch gap along bottom ( no weather stripping- or door sweep) and the sides also , You can see outside and we had water from the rain come in the room and had to use one of our bath towels! The bathtub / shower was filthy and the floor was not mopped and the base of the toilet was filthy. The mirror over the sink was so dirty you couldn't see, we had to use a washrag and towel to clean it. The bathroom light over the shower had no globe and open socket ! The toilet seat did not fit the toilet as it was an elongated toilet with a round seat. Bulkhead above the sink was open and you could see the cement floor above and they had plastic bags plugging the holes. Every corner of the room had dirt , bugs and was awful. We had a king bed that had a queen top sheet that was too small as was the comforter. The manager, and two supposed cleaners and they clearly do not know how to clean and rude. After the first night we asked to move to different room if it was cleaner etc..they showed us the room next to the one we were in and it was just as bad as ours , so we didn't move. It was a horrible stay and will never go there again. Oh and our room smelled like pot ! Hotel is maybe a 1 star at best.
답변 제공: Lisa 님, 2023년 4월 12일
Hi, Terri! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa

2/10 - 너무 별로예요

nita

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Awful awful awful
I don't often leave reviews unless my experience is awesome or awful. The gentleman that checked me in was very nice, and the bed was comfortable, but that is all that was good about this 1 night stay. Room 105: No door lock to keep door from opening from the outside (The one that only allows the door to open a couple of inches) No TV remote. TV was just leaning against the wall and the on/off control was to plug and unplug it. No tissues in the room. Sink leaked badly. Felt the water splashing on my feet when I had the water running. Only 2 very thin pillows on a king size bed. Most hotels usually have 4. Cleanliness of bedding was questionable. And peeling paint and/ or wallpaper was bad. Don't stay here unless you just need to sleep really bad. I had never heard of this hotel chain, and I won't stay at another one!
2023년 3월에 1박 숙박함
답변 제공: Ammy 님, 2023년 3월 23일
Apologies for the problems you had faced, Nita! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 - 좋아요

Donald

2023년 3월에 1박 숙박함
답변 제공: Eva 님, 2023년 4월 6일
Hi, Donald! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

10/10 - 훌륭해요

Denina

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Ammy 님, 2023년 1월 18일
Thanks for the positive rating, Denina! Hope to welcome you again soon. Regards, Noah.

8/10 - 좋아요

Janice

좋아요: 직원 및 서비스, 편의 시설/서비스
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Katrina

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom light was dim did not work. Pillow had red stains on it. I was too exhausted from driving to make a complaint. Roll of tissue was used in bathroom , not a fresh roll. The bed only had one layer of sheet. Second lamp light didn’t work
답변 제공: Ava 님, 2022년 11월 11일
Hi, Katrina! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

4/10 - 별로예요

Toan

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel too old...
2022년 10월에 1박 숙박함
답변 제공: Ammy 님, 2022년 11월 4일
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

6/10 - 괜찮아요

Jessica

연인과의 여행
좋아요: 직원 및 서비스
The stay was ok. The hotel needs a lot of updating. The lady at the front was nice.
2022년 9월에 1박 숙박함
답변 제공: Ammy 님, 2022년 10월 3일
Hi, Jessica! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst room in more than 25 years of housing.
We arrived about 8:30 PM, and the office was closed, but there was an attendant on duty who registered us. We went to the room. List of things that resulted in the rating we gave the room: some lights didn't work; there was a dead roach on the toilet; the mattress was really hard, there was a queen-sized sheet on the king-sized mattress. The TV controller didn't work; the only king room left was one with a jacuzzi, which we did not use. Whole room needed a makeover.
2022년 6월에 1박 숙박함
답변 제공: Ammy 님, 2022년 7월 10일
Apologies for the problems you had faced, William! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 - 너무 별로예요

Brandee

2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Donitta

가족 여행
별로예요: 청결 상태
It was bad not good old bad bed bad bathroom and smells
2022년 5월에 1박 숙박함
답변 제공: Ammy 님, 2022년 5월 14일
Apologies for the problems you had faced, Donitta! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

8/10 - 좋아요

Clyde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Jane 님, 2022년 5월 9일
Thanks for the positive rating, Clyde! Hope to welcome you again soon. Regards, Jane!

8/10 - 좋아요

Josh

좋아요: 청결 상태, 직원 및 서비스
It was ok!!
It was ok but could use new pillows, mattresses, and sheet sets.
2022년 5월에 1박 숙박함
답변 제공: Jane 님, 2022년 5월 19일
Thanks for the positive rating, Josh! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Jane!

4/10 - 별로예요

Kristin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Joey 님, 2022년 5월 3일
Hi, Kristin! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

10/10 - 훌륭해요

Benito

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Jane 님, 2022년 3월 7일
Hi, Benito! We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Jane!

8/10 - 좋아요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
New Name, Older Building
Older, worn hotel, but clean & has great staff!
2022년 1월에 2박 숙박함
답변 제공: Cheshta 님, 2022년 1월 12일
Thank you so much for the positive rating, William! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy

4/10 - 별로예요

Daralynn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible. Old, dirty and scary place to stay.
2021년 12월에 1박 숙박함
답변 제공: Jacob 님, 2022년 1월 5일
Hi Daralynn, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Jacob

2/10 - 너무 별로예요

Susan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away, go next door
My room was full of roaches, bodily fluid stains and cigarette burns on the blanket. Random plastic bits all in my sheets. Holes in the wall, damage and stains on every surface. I asked for a refund after I turned the lights off and roaches started crawling on me. Was accused of either using the room to do drugs or meet prostituetes in. That for $65 I should not expect a clean room - that is a $100+ room. Had to pay $90 next door for a room and it was the best nights rest I have had in a while. No issues. Only $25 more. No reservation.
2021년 12월에 1박 숙박함
답변 제공: Jane 님, 2021년 12월 31일
Sorry for the hassle you faced, Susan! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

8/10 - 좋아요

Larry

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Passing through, working.
Pleasantly surprised as OYO as a brand in the US has a terrible reputation. Good solid room with excellent front desk service!!!
2021년 12월에 1박 숙박함
답변 제공: Clay 님, 2021년 12월 20일
Thank you for your sweet words, Larry, We hope to give you a consistent service every time. Regards, Clay

10/10 - 훌륭해요

Liette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Jane 님, 2021년 11월 19일
Hi, Liette! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Jane!

10/10 - 훌륭해요

Caitlin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very comfortable, clean and cozy room! We enjoyed our stay and if we are ever back in the area, we will stay here again!! Thank you!
2021년 10월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 10월 8일
Hi, Caitlin! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

8/10 - 좋아요

Harry N

가족 여행
좋아요: 청결 상태, 직원 및 서비스
You get what you pay for
Not the best hotel in the world, but the price was right. Biggest complaint was that the pillows were thinner than pancakes. Would stay here again, but bring my own pillow next time
2021년 7월에 1박 숙박함
답변 제공: Jake 님, 2021년 8월 12일
Thank you for your appreciation, Harry! We hope to give you a consistent service every time. Regards, Jake

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Place had everything I needed
2021년 7월에 1박 숙박함
답변 제공: Noah 님, 2021년 7월 18일
Hi, James. Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Noah

4/10 - 별로예요

Matthew

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was very old and run down.
2021년 7월에 1박 숙박함
답변 제공: Jane 님, 2021년 7월 12일
Hi, Matthew! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!