숙박 시설 정면

노보텔 브뤼셀 에어포트 여행 후기

3 out of 5
노보텔 브뤼셀 에어포트
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 458개" "
평점 8 - 좋아요. 1005개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 107개" "
평점 4 - 별로예요. 1005개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 32개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Yong Hoon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

??

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 5월에 7박 숙박함

10/10 - 훌륭해요

Hyunmin

2023년 4월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 4월 21일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 Diegem 에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Your Novotel Brussels Airport Team

10/10 - 훌륭해요

JUHYUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
무료셔틀로 공항에서 5분 이내 거리
호텔에서 제공하는 셔틀을 이용하면 5분이내에 공항과 호텔을 오갈 수 있다. 공항에서 가까운 만큼 소음이 조금 있지만 크게 거슬릴 정도는 아니었다. 조식도 괜찮았다.
2019년 8월에 2박 숙박함

8/10 - 좋아요

Minseok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Armando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La atencion del personal es excelente
2024년 3월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 3월 27일
Apreciado Armando,Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,Your Novotel Brussels Airport Team

8/10 - 좋아요

Bradley

가족 여행
좋아요: 편의 시설/서비스
Hard to access bathroom.Universal machine in gym in need of adjustment
2024년 3월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 3월 27일
Dear Bradley,Thank you for taking the time to share your feedback.We're glad to hear that you found our room amenities satisfactory, with an 80% positive experience. Our team strives to provide well-equipped rooms for a comfortable stay, and it's rewarding to know we've succeeded in your case. Regarding the accessibility of our bathrooms, we apologize if you encountered any difficulties. We are always looking for ways to enhance our guest experience, and your comment is valuable to us. Although not mentioned specifically, our fitness center is regularly maintained, and we will ensure that all equipment, including the universal machine, is in perfect working condition.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Jose Carlos

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 3월 27일
Dear José Carlos,Thank you for such a positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 3월 27일
Cher Benjamin,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy (late) check-in despite systems being down, friendly and helpful front desk operator
2024년 3월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 3월 12일
Dear Marc, Thank you for reviewing your stay at our hotel.We're thrilled to hear that our front desk team provided you with a smooth late check-in, despite a system outage, ensuring a start to your stay that was both friendly and efficient. Our staff is dedicated to delivering exceptional service, and your acknowledgment of their efforts is greatly appreciated.We hope that you will choose to revisit us. Best wishes,Your Novotel Brussels Airport Team

8/10 - 좋아요

leonor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facile accès de l’aéroport
2024년 3월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 3월 10일
Chère Leonor,Merci pour cette appréciation maximale.Nous sommes enchantés que vous ayez passé un bon séjour parmi nous et que vous ayez apprécié notre emplacement à proximité de l'aéroport.Merci d'avoir noté la qualité du service.À bientôt pour une nouvelle expérience positive. Bien cordialement,Your Novotel Brussels Airport Team

8/10 - 좋아요

Marlene

2024년 2월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 3월 27일
Beste Marlene,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We kunnen niet wachten u opnieuw te mogen verwelkomen.Met vriendelijke groet,Your Novotel Brussels Airport Team

8/10 - 좋아요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were clean and adequate for one night before our flight. Comfy beds. Shuttle bus to airport was fast and convenient.
2024년 2월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 2월 22일
Dear Maureen.Thank you very much for sharing your positive review.We're delighted to hear that you found our beds comfortable and enjoyed the cleanliness of the rooms. Our team works diligently to ensure a clean and welcoming environment, and we're pleased that this was reflected during your stay. It's also great to know that you found the shuttle bus service to the airport fast and convenient, as we strive to provide efficient transportation solutions for our guests.We appreciate your ratings on room cleanliness, hotel condition, and service. Our commitment to maintaining high standards is unwavering, and we will continue to focus on delivering excellent guest experiences.It would be our pleasure to have you return on another occasion. Very best wishes,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Rachidata

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bien
2023년 8월에 9박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 27일
Estimada Rachida, Gracias por sus excelentes comentarios.Nos complace saber que han encontrado nuestras instalaciones al 100% de su satisfacción y que el servicio recibido ha sido de su total agrado. Trabajamos constantemente para ofrecer una estancia memorable y comentarios como los suyos nos motivan a seguir mejorando.Esperamos que vuelva a visitarnos muy pronto. Un saludo,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Xinia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación y servicio .
2024년 1월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 26일
Querido huésped,Nos complace saber que la ubicación y el servicio fueron de su agrado. Trabajamos continuamente para ofrecer una atención de calidad y nos alegra que haya apreciado la limpieza de la habitación y el estado del hotel. Asimismo, es gratificante que haya encontrado completos y satisfactorios los amenities de la habitación.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo,Your Novotel Brussels Airport Team

4/10 - 별로예요

Avina 님, Kirkland

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 21일
Cher hôte,Nous prenons bonne note de votre remarque. N'hésitez pas à solliciter la réception lors de votre séjour. Nous ferons tout notre possible pour assurer votre confort.Cordialement,Your Novotel Brussels Airport Team

8/10 - 좋아요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Det var lugn och ro området med bra promenera väg och bussen direkt till flygplats
2024년 1월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 14일
Beste Monica,Hartelijk dank voor deze mooie beoordeling.We zijn verheugd te horen dat u genoten heeft van de rustige omgeving en de nabijheid van de wandelpaden, alsook de gemakkelijke busverbinding naar de luchthaven. Het doet ons goed te weten dat u tevreden was over de netheid van uw kamer en onze faciliteiten, en dat u onze service waardeert. Ons team streeft ernaar om elke gast een aangenaam verblijf te bezorgen.Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groet,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Catalina 님, Surrey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 5일
Dear Catalina,Thank you for this great feedback about your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Ngoc Minh Man

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 8일
Chère Ngoc Minh,Merci d'avoir pris le temps de rédiger ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Your Novotel Brussels Airport Team

8/10 - 좋아요

PAULO 님, WEST PALM BEACH

2024년 1월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 8일
Dear Paulo,Thank you for sharing your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Jovia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Services
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 8일
Dear Guest,Thank you for this positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for also appreciating our team's quality service. This will encourage us to constantly improve our performance.We look forward to welcoming you back. Best wishes,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

SYED

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 8일
Cher hôte,Merci de nous faire part de votre retour d’expérience positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Viviane

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 12월 29일
Chère Viviane,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Marcelino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 8일
Dear Marcelino,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

8/10 - 좋아요

Lieven

Ok
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 8일
Dear Lieven, Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Lydia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 8일
Beste Lydia,Bedankt voor deze mooie beoordeling.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!Met vriendelijke groet,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Sylvain

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Délicieux repos.
Colloque sur les fromages au lait cru. Délice.
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 12월 25일
Cher Sylvain,Merci pour cet aimable commentaire !Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre !Merci de souligner la qualité du service.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,Your Novotel Brussels Airport Team

6/10 - 괜찮아요

Wassim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Cher Wassim,Merci de votre commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous recevoir à nouveau très bientôt,Your Novotel Brussels Airport Team

2/10 - 너무 별로예요

Juha

2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Dear Juha,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you for a more enjoyable stay.Best regards,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Cher Victor,Merci de partager vos impressions avec nous !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,Your Novotel Brussels Airport Team

6/10 - 괜찮아요

Geoffrey

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Cher Geoffrey,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous revoir lors de votre prochain séjour,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Theodore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Cher Theodore,Merci d’avoir rédigé cet avis.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vour recevoir à nouveau,Your Novotel Brussels Airport Team

8/10 - 좋아요

Marianne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 12월 14일
Chère Marianne,Nous vous remercions d'avoir pris le temps de faire ce charmant retour écrit de votre séjour parmi nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir prochainement parmi nous.Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Takayoshi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 2월 8일
Dear Takayoshi,Thank you very much for this positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you again soon, Best regards,Your Novotel Brussels Airport Team

2/10 - 너무 별로예요

Seynabou

2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Chère Seynabou,Merci de partager votre avis avec nous.Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Bien cordialement,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Samira

2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Dear Samira,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Your Novotel Brussels Airport Team

2/10 - 너무 별로예요

Aram

2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Dear Aram,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able to welcome you back for an improved stay.Kind regards,Your Novotel Brussels Airport Team

8/10 - 좋아요

Ronny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Beste Ronny, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Sean

2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2024년 1월 10일
Dear Sean,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Your Novotel Brussels Airport Team

8/10 - 좋아요

Aaron

2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 12월 8일
Dear Aaron,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again.Best wishes,Your Novotel Brussels Airport Team

6/10 - 괜찮아요

Ketil

2023년 12월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 12월 8일
Dear Ketil, Thank you for sharing your point of view.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will change your opinion in the future and choose to revisit us. Best wishes,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Rodrigue

2023년 11월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 12월 8일
Cher Rodrigue,Merci pour cet aimable commentaire !Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Bjørn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel near airport
Good and nice hotel near airport. Perfect location, and free shuttlebus. Van easily recommend this place to stay
2023년 11월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 12월 8일
Dear Bjørn,Thank you for such a positive review.We're delighted to hear you enjoyed our hotel's proximity to the airport and that our complimentary shuttle service added convenience to your stay. Thank you for highlighting our strategic location and the efficiency of our transportation options. It's gratifying to know that our efforts to maintain cleanliness and provide top-notch service have resonated with you. Your comfort is our priority, and we're pleased that your experience reflected this commitment.It would be a pleasure to welcome you back on a future occasion. Best wishes,Your Novotel Brussels Airport Team

8/10 - 좋아요

Najim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima
2023년 11월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 11월 29일
Beste Gast,Bedankt voor deze lovende aanbeveling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen.Your Novotel Brussels Airport Team

10/10 - 훌륭해요

Nabil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 11월 25일
Cher Nabil,Merci pour cet aimable commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous revoir parmi nous,Your Novotel Brussels Airport Team

8/10 - 좋아요

Janath

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solid airport hotel. A little tired looking but lovely staff
2023년 11월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 11월 25일
Dear Anath,Thank you for taking the time to share your feedback.We're delighted to hear that our team's hospitality stood out during your stay. It's our aim to provide a welcoming and friendly atmosphere for all our guests. We understand that you found some aspects of the hotel to appear slightly worn, and we want to assure you that we are continuously working on maintaining and updating our facilities to ensure a comfortable experience for our guests. Your remarks on room cleanliness and amenities are valued, and we're glad that these met your expectations. We hope that our range of services, including our 24-hour reception, individual air conditioning controls, and children's play areas, contributed positively to your visit. We also hope you had the chance to enjoy our complimentary airport shuttle service and our fitness center during your stay. Thank you for recognizing the efforts of our service team; we strive to make every guest's stay enjoyable.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

2/10 - 너무 별로예요

Harold

2023년 11월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 11월 25일
Dag Harold,Bedankt voor uw beoordeling.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Hartelijke groeten,Your Novotel Brussels Airport Team

8/10 - 좋아요

HECTOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Your Novotel Brussels Airport Team 님, 2023년 11월 13일
Cher Hector,Merci pour votre sympathique commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,Your Novotel Brussels Airport Team