Dear Valued Guest,Thank you kindly for taking the time to leave your review. We highly enjoyed having you with us on your last visit. We are pleased to hear that you had an enjoyable stay overall. As your feedback is our main guideline, we would love to hear more details about what aspects we can improve in order to deliver an impeccable experience.On behalf of our entire team here, at the Radisson Blu Hotel, Bucharest, we would like to thank you for staying with us! Best wishes, Bettina Tudor - Cluster Guest Relations Manager

Dear Valued Guest, Thank you very much for taking your time and review our hotel. I am sorry to find out that your stay was not as you expected to and we have taken note of all your comments. I would like to apologize for the inconveniences you have experienced in regards to the attitude of the staff and the noise level. We are aware of how important a quite environment is for our guests and therefore we kindly ask for further details on this matter in order to avoid this re occurrence. I hope to have another opportunity to welcome you back soon! All the best, Andreea Nacu Guest Relations Manager

Dear Mr. Antonio, We are delighted to hear that you had a positive experience with us at the Radisson Blu hotel in Bucharest!We strive to offer superior quality to our guests, and your feedback encourages us to persevere in this quest! We hope to have the pleasure of hosting you again soon!Best regards, Luke GehlThe Front Office Team

Dear Mr. Christopher, I will begin by thanking you for taking the leap of faith and choosing the Radisson Blu hotel for your vacation in Bucharest! I sincerely apologize for the unpleasant experience you had with the gym and pool area, and I can definitely understand your frustration. I am quite happy to hear that despite our deficiencies, you were able to leave with a positive impression of our hotel! The exterior pool area will be opening sometime in June under the newly branded Beach Club concept. More information about this event should be shared in the near future. We hope to have the honor of hosting you again in the future. If there is anything I can help you with until then, please do not hesitate to contact us. Sending you our best regards, Luke GehlCustomer Information AgentRadisson Blu hotel, Bucharest

Dear Jeff, Thank you for having chosen the Radisson Blu hotel for your stay in Bucharest! Your feedback is valuable to us, and we are grateful for your appreciation!We hope to have the honor of hosting you again soon! Until then, please let me know if there is anything we can help you with. Sending you my best regards, Luke GehlThe Radisson Blu hotel, Bucharest

Dear Palestrino,Thank you for your brief but heartening feedback! We're thrilled to hear that you found our staff very friendly. Creating a welcoming and positive atmosphere for our guests is a top priority, and we appreciate your acknowledgment.If there are specific aspects or interactions that stood out during your stay, please feel free to share more details. Your comments help us understand what we're doing well and where we can continue to improve.We hope to have the pleasure of welcoming you back for another positive experience in the future.Best regards,Madalina Costache Cluster Guest Relations Manager

Dear LindomarWe are truly grateful for your fantastic 10/10 rating! Thank you for taking the time to share your positive experience with us.We are thrilled to know that your stay exceeded expectations, and we appreciate your acknowledgment of our efforts to make your time with us enjoyable.If there's anything specific you loved or if you have any additional feedback, feel free to share. We look forward to the opportunity to welcome you back for another perfect stay.Thank you for choosing us, and we appreciate your wonderful rating!Best regards,Madalina Costache -Cluster Guest Relations Manager

Dear Philip,Thank you for your 8/10 rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Best regards,Madalina Costache -Cluster Guest Relations Manager

Dear Lorenzo,Thank you for your positive feedback! We're thrilled to hear that you found our hotel clean and satisfactory. Your satisfaction is our priority, and we appreciate your acknowledgment.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to the pleasure of welcoming you back for another excellent stay.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Merve,Thank you for sharing your positive experience with us! We're delighted to hear that you found your room very nice and comfortable, and it's fantastic that you enjoyed our amazing bars and restaurants.We look forward to the possibility of hosting you again in the future. If there's anything specific you'd like to share or if you have any special requests for your next stay, please feel free to let us know.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Mustafa,Thank you for the perfect 10/10 rating! We're thrilled to hear you had an excellent experience. Looking forward to welcoming you back.Best regards,Madalina Costache Cluster Guest Relations Manager

Dear Khalil,Thank you sincerely for taking the time to share your positive experience with us! We are thrilled to learn that you had a great stay and appreciated our great staffing, excellent location, and the very good breakfast buffet.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional experiences for our guests. We're delighted to have contributed to your enjoyable stay.If there are specific aspects of your stay that stood out or if you have any suggestions for how we can make your future visits even more enjoyable, please feel free to share your thoughts.We look forward to the pleasure of welcoming you back for another outstanding experience. Thank you for choosing us!Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Kalpana,Thank you for taking the time to share your positive experience with us, and we're delighted to hear that you found the hotel, room, and staff lovely, especially the catering team.We appreciate your constructive feedback regarding the indoor pool experience, and we sincerely apologize for any inconvenience caused. We understand the importance of transparent communication and consistency in our policies.We regret that the swimming hat requirement was not communicated in advance, and we acknowledge your frustration with the inconsistently applied rule. Your concerns are taken seriously, and we will review our procedures to ensure that all guests are informed about such requirements well in advance of their visit.Regarding the pricing of swimming hats, we will also evaluate the cost and consider more affordable options for our guests. Our goal is to provide a fair and enjoyable experience for everyone.We appreciate your understanding and hope that despite this issue, you were able to enjoy the other aspects of your stay. If there's anything specific you would like to discuss or if you have additional suggestions, please feel free to reach out to us directly.Thank you for choosing us, and we look forward to the opportunity to welcome you back for an improved experience.Warm regards,Madalina Costache - Cluster Guest Relations Manager

Dear Delamore Rodolfo Antonio,We appreciate your outstanding 5/5 rating! Thank you for choosing us, and we look forward to welcoming you again for another exceptional experience.Best regards,Madalina Costache -Guest Relations Manager

Dear Aran,Thank you for sharing your feedback with us. We're delighted to hear that, overall, you had a happy experience, and we appreciate your positive comments about our hotel staff.We take your feedback seriously and would like to apologize for any inconvenience you encountered. We regret to learn that the gym location did not meet your expectations. Your satisfaction is important to us, and we will take your feedback into consideration as we evaluate ways to enhance our guests' experience.Additionally, we are sorry to hear about your experience with the spa staff. Providing friendly and welcoming service is a top priority for us, and we will address this matter with our spa team to ensure that our guests feel comfortable and well attended to.We genuinely appreciate your constructive feedback as it helps us identify areas for improvement. If there are specific details you would like to share or if you have additional suggestions, please feel free to reach out to us directly.We look forward to the opportunity to welcome you back and provide an even better experience in the future.Thank you for choosing us, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Frida,I want to express my deepest apologies for the challenges you faced during your recent stay at our hotel. Your feedback is genuinely important to us, and I am truly sorry for the inconveniences you encountered.It's disheartening to hear about the issues with the room allocation, AC malfunction, and the subsequent challenges in getting the situation rectified promptly. Please know that this does not align with the high standards we strive to maintain.I sincerely apologize for any frustration and inconvenience this may have caused. Rest assured, your comments will be thoroughly reviewed with our team to address the shortcomings and prevent similar occurrences in the future.We understand the importance of a seamless and comfortable stay, and I appreciate your patience in allowing us to rectify the situation. If there's anything we can do to make amends or if you have further details you'd like to share, please don't hesitate to reach out.I genuinely hope you would consider giving us another chance to showcase the true quality of our service. Your satisfaction is our top priority, and we would love the opportunity to welcome you back and provide a much-improved experience.Thank you for bringing these concerns to our attention, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Cedric,Thank you for your positive review! We're delighted to hear that you found our establishment to be very good with pleasant and available staff. It's wonderful that you also enjoyed the ideal location, being very close to everything.We're pleased to offer a large bar and several good restaurants at the lobby level, and we're thrilled that you took note of these amenities.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Madalina Costache Cluster Guest Relations Manager

Dear Jérémie,Thank you for sharing your experience with us! We're delighted to hear that you had a superb time and found your stay to be relaxing. Providing a positive and enjoyable experience for our guests is our utmost priority, and we're thrilled that we could contribute to your relaxing weekend.We appreciate your feedback, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,Madalina Costache - Cluster Guest Relations Manage

Dear MulugetaThank you for taking the time to share your feedback with us. We appreciate your 8/10 review and would love to hear more about your experience. If there are specific areas where we can improve or if there's anything you'd like to share, please feel free to provide additional details. Your insights are valuable to us as we strive to enhance our services and ensure a positive experience for all our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing us!Best regards,Madalina Costache Cluster Guest Relations Manager

Dear Noam,Thank you so much for taking the time to share your positive experience and awarding us a perfect 5/5 rating! We are thrilled to hear that you had an enjoyable stay.Your feedback is invaluable to us, and we're delighted to have met your expectations. If there are specific aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share your thoughts.We appreciate your choice in staying with us, and we look forward to the pleasure of welcoming you back for another outstanding experience.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Henno,Thank you for taking the time to provide us with a rating following your recent stay. We appreciate your feedback and are pleased to see that your overall experience was positive, as indicated by the 8/10 score.If there are any specific details you would like to share about your stay or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. Your insights are valuable to us as we continuously strive to enhance our services.Thank you for choosing Radisson Blu Hotel, and we hope to have the pleasure of welcoming you back for another great experience.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Volkan,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by the lapse in room cleaning during your two-night stay.Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting this expectation during your visit. Please rest assured that we are taking immediate measures to address this issue and prevent it from recurring in the future.Your feedback is crucial in helping us identify areas for improvement, and we appreciate your patience and understanding. If there's anything specific you would like to share about your experience or if there's anything we can do to make amends, please feel free to contact us directly.We value your input and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Nancy,Thank you so much for awarding us a 10 star rating! We are delighted to hear that you had such a positive experience during your stay.Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. If there's anything specific that made your stay exceptional or if you have any suggestions for improvement, we'd love to hear more.Once again, thank you for choosing us, and we look forward to welcoming you back for another fantastic stay.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Valuable Guest,Thank you for sharing your feedback with us, and I apologize that your experience did not meet your expectations. We take all guest feedback seriously and are committed to addressing areas where we may have fallen short.Your satisfaction is important to us, and we would appreciate the opportunity to understand more about the issues you encountered. If you are comfortable sharing more details, it will help us to investigate and take corrective measures.We value your input and hope to have the chance to make amends on any future stays. If there's anything specific you'd like to discuss or if you have additional feedback, please feel free to reach out.Once again, I apologize for any inconvenience you experienced, and we appreciate your candid feedback.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Konstantios, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

Dear Richard,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Minoru,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are pleased to see that your experience was positive.Your satisfaction is our priority, and we are always striving to improve. If there are specific aspects of your stay that you think we can enhance or if you have any suggestions, please feel free to share. Your insights are valuable to us and contribute to our ongoing efforts to provide an even better experience for our guests.We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

Dear Robert,Thank you for your rating our hotel. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you. Kind Regards, Madalina Costache Cluster Guest Relations Manager

Dear Cornel, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

Dear Benni, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Shams,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Brian, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Larry, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Irina, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Moffeed, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Rodica, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Ivan, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Yossef, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Andrei, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear John, Your kind words are dearly appreciated. We are proud that you found our service and rooms to be up to your liking and we will continue to put our passion and effort into offering you the best experiences. We do hope to welcome you back to Radisson Blu whenever your travels bring you back to Bucharest. Best wishes,Madalina Costache Cluster Guest Relations Manager

Dear Geir, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in Radisson Blu Hotel Bucharest. Our entire team is working hard and is trying to educate everyone to behave in a non-disruptive and respectful manner as not to disturb any other guests. We also have a 24/7 on-site Security Team who is dedicated to maintaining a safe and secure environment for all our guests. Please be rest assured your comments has also been shared with all the team members in the hotel, to soften their approach in order to avoid such judgement and future potential comments in this manner, thank you again for bringing this to my attention as it will allow us to serve our other guests more professionally and we do hope we will get the opportunity to welcome you back. Best Regards, Madalina Costache Cluster Guest Relations Manager

Dear Cornelia,Thank you for your five-star review. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Elena,Thank you for your five-star review. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Mark,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Daniel,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Per-Arne,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Daniel,Thank you for choosing Radisson Blu Hotel Bucharest for your last visit to Bucharest and for taking the time to share your feedback. Your feedback is important to us and please be assured I have shared your comments with the relevant members of the senior management team so they may take the opportunity to identify where we can learn and improve.Regarding your comment about our gym and inside pool they had to enter in to a refurbishment program because we want to offer our guests the best facilities in town, however we have two different gyms as an option for our guests how want to work out, and on this entire period our guest can still enjoy our jacuzzi and the outside pool.Thank you again for sharing and we hope to have the chance of welcoming you back in the future to restore your faith in us.With best regards,Madalina CostacheCluster Guest Relations Manager

Dear Valuable Guest,Thank you for your rating our hotel. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache Cluster Guest Relations Manager

Dear Alper Ihsan, thank you for sharing your online feedback after your stay with us.Thank you so much for staying with us. We remain committed to our customers and your satisfaction, we appreciate your feedback and we are grateful for your continued business and the opportunity to fix our mistake. Your time is valuable to us, and we would be grateful if you would please consider updating us on what we could do better to get a higher score as we can see you score us with only 6 stars in your recent posted feedback and maybe share what we could do better to improve it ?Please do not hesitate to contact me directly and I will be more than happy to take care of you personally on your next stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager

Dear Sillapachai, thank you for sharing your online feedback after your stay with us.Thank you so much for staying with us. We remain committed to our customers and your satisfaction, we appreciate your feedback and we are grateful for your continued business and the opportunity to fix our mistake. Your time is valuable to us, and we would be grateful if you would please consider updating us on what we could do better to get a higher score as we can see you score us with only 6 stars in your recent posted feedback and maybe share what we could do better to improve it ?Please do not hesitate to contact me directly and I will be more than happy to take care of you personally on your next stay.Warm regards,Madalina Costache -Cluster Guest Relations Manager