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Stayed a short time but was just what I needed. Thank you.

Safe and quiet.

The area is perfect for foodies

In a time when most hotels use the covid pandemic as an excuse to stop paying their housekeeping staff, this hotel kept my room tidy, clean, and supplied each day of my stay.

New and clean hotel in a very convenient location - next to metro station, full of restaurants around.

My experience was awesome and the place surrounded with tons of restaurants and shopping.

good

Subway train station to ICN airport is just next to the hotel.

Friendly staff, love to been able to have coffee maker in room

The hotel is beautifully decorated and at a wonderful location close to the sought after tourist spots. Breakfast was excellent and we enjoyed the variety. One thing of note was that upon requesting some ice, I was asked to pay a minimal fee. In all my stays at luxury hotels, I cannot recall being charged for ice. I am not sure if there is something particular about ice here but you may consider providing this as a complimentary amenity to your guests as I felt a bit embarrassed for the staff...

I recently completed a 2 week stay at the Signiel Hotel. This hotel is a real show stopper and is without a doubt one of the Top Hotels in the World. They helped arrange a car and driver service from/to the airport. From the moment I arrived, i have never had this level of service, attention to detail and anticipation to whatever i needed throughout my stay. Their Concierge Team is top notch assisting with reservations, transportation, anything you need. Their room service was reasonably priced...

Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

The location was excellent. Close to everything. The family room on the 8th floor was spacious and quiet. My favorite part of the room was automatic water dispenser! Korean winter is pretty dry and having water dispenser and kettle was great way to hydrate. The CREW were accommodating. We were able to check in early and get needed rest. We received a welcome snack and that was very sweet! Special shout out to Benny at the bar, who took care of us when I needed non-sugary, non-alcoholic drink....

Employees very friendly, and helpful. The rooms are clean and have good amenaties. The location of the hotel has good restaurants and shopping.

It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.