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Stayed a short time but was just what I needed. Thank you.

I recently completed a 2 week stay at the Signiel Hotel. This hotel is a real show stopper and is without a doubt one of the Top Hotels in the World. They helped arrange a car and driver service from/to the airport. From the moment I arrived, i have never had this level of service, attention to detail and anticipation to whatever i needed throughout my stay. Their Concierge Team is top notch assisting with reservations, transportation, anything you need. Their room service was reasonably priced...

Subway train station to ICN airport is just next to the hotel.

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

Safe and quiet.

Friendly staff, love to been able to have coffee maker in room

Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

The location was excellent. Close to everything. The family room on the 8th floor was spacious and quiet. My favorite part of the room was automatic water dispenser! Korean winter is pretty dry and having water dispenser and kettle was great way to hydrate. The CREW were accommodating. We were able to check in early and get needed rest. We received a welcome snack and that was very sweet! Special shout out to Benny at the bar, who took care of us when I needed non-sugary, non-alcoholic drink....

It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.

i flew in from california with a 22 hour layover to Bangkok and this Property has a shuttle pickup location outside the airport and they will arrange to drop you off as well, perfect for long layovers. Hotel is is very clean, staff is professional and the food is amazing. Sauans, Jaccuzi and a modern fitness center are a few amenities i love as well as two huge pools and play room for the kids. the interior is beautiful if you like selfies.

Another excellent stay at Lotte World Hotel with the great staff that took care of us. We had a blast in Seoul and all the pop up stores in the Lotte World Mall that was a simple, short walk away from our hotel.

This hotel was phenomenal. The rooms were spacious, the breakfast buffet was delicious, and the staff - especially Peter, we're so attentive. Only stayed for 2 nights, but it was so accommodating, I wish I stayed longer. They have a shuttle to the airport that makes it convenient and a big paradise mall that is only a 5 min walk. Will definitely stay here again!

We are so pleased with our stay. The staff is all superb, very accommodating, on top of great customer service. English is spoken here by the concierge desk, front desk, and restaurant staff. It's a very European and American hotel. Don't miss the Breakfast Buffet, which is more of a breakfast and lunch experience. The food was excellent. Our room was big for Seoul standards. We stayed for 8 nights. Also, it's a great location 1 block from a train station. Lots of coffee shops, restaurants,...

Great hotel with excellent staff. The location is pretty good. I would definitely stay here again. My experience would have been perfect if it still provided shuttle services to Incheon Airport or Seoul Station, although I couldn't really blame the hotel for it. Overall, we enjoyed staying here primarily because of the well equipped and clean room. I would like to especially thank the professional and courteous staff members.

It's a very nice place. Just wish the bathroom can lock the door.

The check-in process was seamless. The staff who checked me in was Mason. He spoke English very well. Initially, I checked in with two suitcases due to a continuing travel to a different country in a few days. There is no-one to help with my luggage, but they have carts that they provided me to take my luggage into my room. Oh yes, noteworthy to mention, I took AirPort Express bus 6004. The stop to drop is across the street, of the hotel. As I was carrying two big suitcases, it was very...

Employees very friendly, and helpful. The rooms are clean and have good amenaties. The location of the hotel has good restaurants and shopping.