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Stayed a short time but was just what I needed. Thank you.

Safe and quiet.

Subway train station to ICN airport is just next to the hotel.

Friendly staff, love to been able to have coffee maker in room

Employees very friendly, and helpful. The rooms are clean and have good amenaties. The location of the hotel has good restaurants and shopping.

i flew in from california with a 22 hour layover to Bangkok and this Property has a shuttle pickup location outside the airport and they will arrange to drop you off as well, perfect for long layovers. Hotel is is very clean, staff is professional and the food is amazing. Sauans, Jaccuzi and a modern fitness center are a few amenities i love as well as two huge pools and play room for the kids. the interior is beautiful if you like selfies.

The location was excellent. Close to everything. The family room on the 8th floor was spacious and quiet. My favorite part of the room was automatic water dispenser! Korean winter is pretty dry and having water dispenser and kettle was great way to hydrate. The CREW were accommodating. We were able to check in early and get needed rest. We received a welcome snack and that was very sweet! Special shout out to Benny at the bar, who took care of us when I needed non-sugary, non-alcoholic drink....

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

The check-in process was seamless. The staff who checked me in was Mason. He spoke English very well. Initially, I checked in with two suitcases due to a continuing travel to a different country in a few days. There is no-one to help with my luggage, but they have carts that they provided me to take my luggage into my room. Oh yes, noteworthy to mention, I took AirPort Express bus 6004. The stop to drop is across the street, of the hotel. As I was carrying two big suitcases, it was very...

Very centrally located in Myeongdong, steps away from the major shopping area district. The hotel is only a few months old, but very clean and convenient. They have an industrial washer and dryer on every floor , which was great to use nightly. Next to that there’s a coffee machine with fresh grinds, we took advantage of that every morning. The room was comfortable for my family of 4. The highlight was the hot/cold water dispenser in the room which was so nice to use every day. Bathroom clean,...

Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

We are so pleased with our stay. The staff is all superb, very accommodating, on top of great customer service. English is spoken here by the concierge desk, front desk, and restaurant staff. It's a very European and American hotel. Don't miss the Breakfast Buffet, which is more of a breakfast and lunch experience. The food was excellent. Our room was big for Seoul standards. We stayed for 8 nights. Also, it's a great location 1 block from a train station. Lots of coffee shops, restaurants,...

As an airline crew, I have spent at least a half of any given calendar year in hotels for past 28+ years. When I walk into a hotel, there are a few things I look for and appreciate. 1. Is it clean? I even check inside of room vents. 2. Is the surrounding area deemed safe enough to walk as a female? 3. Are hotel staffs hospitable to help with my needs? 4. Is bedding comfortable and clean? 5. Is there interesting attractions near the hotel? 6. What are my food options? 7. Is there any extra...