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"The front desk staff is extremely unfriendly and are not interested in helping with anything at all. We had 2 separate reservations for 2 nights ( back to back) under the same name - had to check out and check back in as they said that they are fully booked and can not accommodate keeping the same room for 2 nights. It was extremely painful to take all the luggage to the front desk to keep it until we come back from Yosemite, but more surprisingly, when we checked back in - it was the same villa building just a different room ( with the same arrangement/ layout as we had during the previous night). On the day of the departure, we asked to extend check out time by 30 minutes which hotels around the US as well as the world are easily accommodating, but again, we were told that they are fully booked and can not help us with a up to a 30 mins extension ( even 15 was not an option). However, even at 8 pm of the same day they have a lot of rooms available for booking online ( I guess it was not really the case that they are fully booked). Overall property is nice and traveling with a family is easy when you have 2 bedroom villas, but the staff ( especially front desk) really needs some training. If you are planning to use the spa or/and get some treatment - advance booking is recommended. "

"Very peaceful stay! My family loved it and we will be going back again in the future. "

"Fridge in first room was not working and fully defrosted. We asked to be moved. Second room did not have working cable television, but we were too tired to complain."

"The property, staff and environment is incredible. The hotel was beautiful, extremely clean, and staff is amazing. Everyone from Valet parking to check in staff, and house keeping were always happy to help, and proud of the jobs they all do, to make your stay pleasurable. "

"Great staff, very friendly and attentive!"

"Restaurant staff and food was very good, Check-in was not."

"Beautiful property, and stay. Highly recommend!"

"I like that this place is close to the park entrance so getting there is fairly easy. The place was not crowded so noise was not an issue, sometimes it has been noisy here. I did not use the large tub, but for some that might be a plus. It provided a good sleep. I just wish it was a bit more affordable for enjoying Yosemite for more than one night. I travelled with my husband."

"Clean and quiet room, very comfortable bed. Helpful staff. This is a hillside property so there are steps in various places. So nice to have a restaurant on-site. I hope to try the hot tub and massage next time."