Buckhurst Hill Vacations from ₩1,729,864

First night, I was given room (in the annex) with non-functioning aircon. Fortunately they pass me a small stand fan. They changed my room the next day and it was all good

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

Great location and amazing property. Super close to the theater area, Convent Garden Trafalgar Square, lots of dinning options close by and the Underground and bus stations super close. Only thing I would have liked is for it to have had things a bit cleaner, found an old vape and a fake nail on the floor and it was a bit dusty, also needs work on the AC because it did not work very well, but since we were only there for two nights we managed. But overall would definately recommend as this place is beautiful, well equiped and greatly located at a great rate

I thought the staff were lovely but otherwise the hotel wasn’t exactly what we had imagined. The main issue was it is described as soundproof but it was very far from that. I could hear conversations next door and our room was opposite the lift so it was very noisy. Not a lot of plug options, especially none by the beds. One of our plugs didn’t work. We borrowed an iron but it didn’t have the water plug so it kept leaking. The duvet was also busted in the corner. The area was great though and staff were helpful and kind. Breakfast was ok but all the pasties were burnt. Probably wouldn’t stay again.