외관

하얏트 플레이스 버팔로/암허스트 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1012개 이용 후기 중 710개" "
평점 8 - 좋아요. 1012개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 55개" "
평점 4 - 별로예요. 1012개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 20개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Junhyo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Matt 님, 2020년 8월 17일
Thank you for your review!

10/10 - 훌륭해요

Sanghoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Matt 님, 2020년 8월 15일
Thank you for your review!

10/10 - 훌륭해요

Marshall

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent hotel , very clean, stunning view of the pond at the back.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Elena 님, new hartford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay as always. Clean, wonderful staff, close to UB North campus.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Monisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 27일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Alona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean property. Beautiful river view from the suite.
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 23일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Suyash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 22일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

2/10 - 너무 별로예요

Wayne

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1st time ever in 30yrs of travelling where hotel did not have reservation. I showed that it was paid to expedia...she said conf# didnt work in her system. Found out hotel was overbooked and bumped us We were there right at 3pm for check in. We booked because we wanted a pool and hottub and gym and a bathtub in the room. The moved us to the Reickhart house...adjoining property. Although slightly nicer room...not better then our.own home. No bathtub no pool etc no free breakfast. This was worst hotel experience ever and we have been on 5 continents.
2024년 3월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 3월 19일
Thank you for providing a review of your recent stay with us. I apologize that your stay was less than satisfying. Your feedback will assist us in improving our guest's experience. We hope to serve you again in the near future.

10/10 - 훌륭해요

YUEJIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 3월 19일
Thank you for providing a review of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

4/10 - 별로예요

Michel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Loud noise, room was not available with two queens , separate room provided but not connected. I have young children. Asked tor milk at night and it was a big deal to provide for some reason because they dont sell milk . Facilty is great, just need little customer service training .
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 16일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent.
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 16일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Serenity

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 17일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Katy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Consistently a great stay. Rooms are spacious and clean. Love the complimentary breakfast too!
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 15일
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located off highway with good food options. Hotel was clean except for a very old toilet seat that was cracked and definitely needed to be replaced.
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 15일
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was spacious and clean. The staff was very friendly and helpful. We also enjoyed the buffet breakfast in the morning. One small complaint. There was no hand soap in the bathroom. The only soap was in the shower w/ the shower gel dispenser.
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 12일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Teresa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, very clean, great breakfast, friendly staff.
2024년 3월에 3박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 12일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nico was absolutely amazing at the fronts desk. Very friendly and smiling. Made us feel welcomed and appreciated!
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 12일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

stephanie

가족 여행
좋아요: 청결 상태
Clean
2023년 5월에 2박 숙박함
답변 제공: Nico Zambito 님, 2024년 3월 9일
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent front desk staff
2024년 3월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 3월 8일
Thank you for providing a survey about your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Asiahn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was really nice and the breakfast was good. My only issue was I think the wind kept shaking the wind?? It always sounded like something smacked the window or it would creak in the middle of the night so it kept me up since I'm a light sleeper, but other than that it's a great hotel. I would definitely stay again
2024년 2월에 3박 숙박함
답변 제공: Nico Zambito 님, 2024년 3월 6일
Thank you for your review. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 - 좋아요

Aeme

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Jessica Herbert 님, 2024년 3월 4일
Thank you for providing a survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Shishant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff was welcoming and the best part about the hotel is we can checkout late at 2 pm instead of 12 without any extra charge its complimentry
2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 3일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Sandra

2024년 3월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 23일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Jason 님, Amherst

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean facility and excellent staff
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 2일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Savannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and clean. My daughter and I loved the room!
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 29일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Ramone

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A faint unpleasant odor lingering in the room. A couple towels and cloths were folded & soiled. All fresh new towels & cloths should have been provided.
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 29일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Woman at desk was very friendly whenever we even just walked by. Clean and safe feeling.
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 29일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent staff and great customer service
2024년 2월에 2박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 27일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

8/10 - 좋아요

Reginald

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My stay was fine. But I was disappointed by the grudgingly slow bathroom sink and the lack of a toilet paper holder. That particular deficiency does not constitute a "good look" for the Hyatt Place brand.
2024년 2월에 2박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 27일
Thank you for providing a review about your recent stay at our property. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thought the room was big and clean. However, a microwave oven would have been nice. We had a room on the 6th floor and the heating/cooling system was very loud and had difficulty in controlling the temperature settings to what we had wanted.
2024년 2월에 2박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 24일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 22일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

6/10 - 괜찮아요

David 님, Guelph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that you have EV chargers.
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 19일
Thank you for your response. We sincerely appreciate your feedback. We hope to serve you again in the near future.

8/10 - 좋아요

ANTHONY

2024년 2월에 2박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 22일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Bill

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only place I stay when visiting Western New York. Terrific people, very clean and safe, terrific location - near airport, shopping and great restaurants. I’ll a business traveler but I see lots of families.
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 18일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your 10/10 review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with many food options near by.
2024년 2월에 2박 숙박함
답변 제공: Nico Zambito 님, 2024년 2월 17일
Thank you for your response. We sincerely appreciate your feedback. We hope to serve you again in the near future.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's a great experience if you're above the 7th floor.
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 16일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! We hope to serve you again in the near future.

2/10 - 너무 별로예요

Cierra

2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 3월 22일
Thank you for providing a review of your recent stay with us. I apologize that your stay was less than satisfying. Your feedback will assist us in improving our guest's experience. We hope to serve you again in the near future.

8/10 - 좋아요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We chose this hotel based on other reviews thinking we’d have a quiet stay. The evening staff when we checked in was friendly and helpful. Our room was very clean and beds were comfortable, although a few more pillows would have been nice. However, we thought we’d be in a quieter hotel, and unfortunately for us that was not the case. Several youth sport teams were staying as well, which meant young kids and their siblings running up and down the halls, yelling and slamming doors well past 10 pm. (Of course, this could happen at any hotel and is not the hotel’s fault.) We were also put in a room right next to the elevator which likely made it worse for us. That aside, the room was great. I’ll add that I was under the impression breakfast was not included, and that there was a restaurant on site. That was incorrect — breakfast was provided off the lobby. We got there at the tail end of the serving hours and found some things, like yogurt, were all gone and not being replenished. Eggs, sausages and waffles were just okay, nothing to write home about. We enjoyed some fruit and toast.
2024년 2월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 2월 13일
Thank you for providing a survey about your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Devin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience from 1st walking through the door till our checkout.
2024년 2월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 2월 12일
Thank you for providing a survey of your recent stay with us. We sincerely appreciate your feedback. We hope to serve you again in the near future.

10/10 - 훌륭해요

Kenneth 님, Thornbury

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 2월 8일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! We hope to serve you again in the near future.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was great. Room was very clean,friendly service staff. Breakfast could have been better.
2024년 1월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 1월 27일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

8/10 - 좋아요

Janet 님, Lees Summit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jessica Herbert 님, 2024년 1월 23일
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your 10/10 review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.

10/10 - 훌륭해요

Peyton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jessica Herbert 님, 2024년 1월 21일
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at the front desk was helpful both coming and going. Breakfast was good. Coffee was hot and fresh. Only thing was that the night stand between the two beds had rings and obvious crumbs and dirt from the previous people staying in the room. The rest of the room was clean as expected.
2024년 1월에 2박 숙박함
답변 제공: Nico Zambito 님, 2024년 1월 11일
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Ashley

2023년 12월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 1월 10일
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 - 좋아요

Sidharth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 1월 10일
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 - 좋아요

James

좋아요: 숙박 시설 상태 및 시설
Property was clean and well maintained. Friendly service as well.
2023년 12월에 2박 숙박함
답변 제공: Nico Zambito 님, 2024년 1월 31일
Thank you for providing a survey regarding your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 - 좋아요

Larissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Nico Zambito 님, 2023년 12월 31일
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

10/10 - 훌륭해요

Dotan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel near airport
2023년 12월에 1박 숙박함
답변 제공: Nico Zambito 님, 2023년 12월 31일
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.

8/10 - 좋아요

florence

2023년 12월에 1박 숙박함
답변 제공: Nico Zambito 님, 2024년 1월 31일
Thank you for providing a survey regarding your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.