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Grand Palace Hotel Butuan

3.0 star property
Poolside relaxation under sunny skies pairs perfectly with gourmet meals in serene surroundings at this tranquil retreat

Choose dates to view prices

Grand Palace Hotel Butuan offers a peaceful escape with WiFi and laundry services. The restaurant is praised for its local cuisine, and guests enjoy garden views from the terrace. The spa provides rejuvenating treatments including manicures, pedicures, and massages.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is ₩37,749
₩42,279 total
includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 1000
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 900.0 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 300 for adults and PHP 300 for children
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)
  • Rollaway bed fee: PHP 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Grand Palace Hotel Butuan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Palace Hotel Butuan?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Grand Palace Hotel Butuan on May 31, 2026 start from ₩37,749, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Palace Hotel Butuan?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of PHP 1000 (subject to availability).

What time is check-out at Grand Palace Hotel Butuan?

Check-out is at noon. Late check-out is available for PHP 500 (subject to availability).

Where is Grand Palace Hotel Butuan located?

Situated in Butuan, this hotel is within a 10-minute walk of Department of Education - Caraga Regional Office, Gaisano Mall, and SM City Butuan. Department of Social Welfare and Development and DPWH Regional Office 13 CARAGA are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

7.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 45 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 25 out of 115 reviews
Rating 4 - Poor. 6 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

Reviews

Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Very professional staff. Rooms are clean and adequate. Also come with free breakfast. Very big parking lot
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant and friendly, the room was good and it was ready when i arrived
Stayed 1 night in Dec 2025
Verified

8/10 Good

jack

Liked: Amenities, property conditions & facilities
The hotel needs to invest in cockroach bait so I need not kill the small ones. Hot water was available after request. Couch was hard, bed was good, tv is large, aircon was strong, and breakfast was good. Nice stay for Butuan and inexpensive. Great all you can eat on the corner.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The dining, pool and room were all exceptional.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Heljun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so convenient to access downtown hotel was clean up to the standard and most of all you can’t beat the price big bang for your buck!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented the one bedroom suite. It was a very large nice room. Worth the price.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice hotel to relax with family on a day trip the only thing i was concern is during the recent earthquake in Butuan city the staff did not have coordination during that time we have to run down stairs & No staff notify us it was okay to go back to our room. So i suggest that thier should be an asign staff for risk health management to coordinate with the costumers where to do during any foreseen an avoidable events. Overall, my sister and her grandkid enjoyed staying in this hotel. Thank you
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Zacc

Liked: Cleanliness, staff & service, property conditions & facilities
Roaches in the room and a moldy smell. Good room for the prices but you may need to switch rooms after a quick inspection
Stayed 12 nights in Feb 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chacked in late. It was quick and we were in our room in just a few minutes.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The pool was nice. The kids really enjoyed it. The beds are too small. The information from Expedia is incorrect. Children are 10 & under not under 18 so we had to book extra rooms since they conside 11 year olds adults.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities
More cockroachs in the rooms...(ours & our friends) The staff is excellent however I feel its under managed.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to a big shopping mall. Breakfast good, room good, swiming pool and sauna also good I will stay again
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Anthony

Disliked: Property conditions & facilities
The room was clean, however they still have a roach problem.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Anthony

Disliked: Amenities
The staff were very good but there were some cockroaches in our room. The breakfast was ok...not a big selection & they didn't offer cereal or perked coffee. Probably still a bargain for the reasonable price of the rooms.
Stayed 1 night in Nov 2025
Verified

8/10 Good

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Emelita

Liked: Cleanliness, staff & service, property conditions & facilities
The place really like it
Stayed 1 night in Dec 2023
Verified

8/10 Good

EDGARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean spacious room and good breakfast buffet

Clean and spacious. Good breakfast buffet
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort

Great place. Great pools.

Top of the line.....
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Dirk

Liked: Staff & service
Disliked: Property conditions & facilities
Gpod place and good price stayed in presidential suite was good and spacious. But dated and some bad furniture and such like that.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Roseleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel but the food. Breakfast buffet was just okay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value!

Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Enjoyed ours stayed

This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spicy fried chicken

The Schezwan fried chicken at the buffet is really tasty. Extra juicy and spicy. Made the hotel stay even better!
Stayed 2 nights in Dec 2024