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Pullman Reef Hotel Casino

5.0 star property
Experience a world of entertainment under one roof where you can dine on delicious cuisine or sip coffee while taking in breathtaking views from the rooftop terrace.

Choose dates to view prices

Pullman Reef Hotel Casino, near Cairns Esplanade, offers a vibrant and luxurious getaway. Enjoy the rooftop terrace views, unwind in the sauna or try your luck at one of 38 gaming tables. With an outdoor pool, coffee shop/cafe and dry cleaning/laundry services available to all guests along with free in-room WiFi. Guests rave about the helpful staff who are ready to make their stay unforgettable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩226,594
₩249,253 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.4 out of 10
Exceptional
(61 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Deluxe King Room, Park View, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bathtub and shower
  • Park view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bathtub and shower
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Premium. Water Views)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bathtub and shower
  • Water view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Pullman Reef Hotel Casino is in the entertainment district and on the waterfront. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Esplanade Lagoon and The Cultural Place. Traveling with kids? Consider Reef Teach and Bulmba-ja Arts Centre. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our Cairns travel guide
Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade which includes a pool, swimming and a luxury hotel or resort
    Cairns Esplanade
    2 min walk - 0.2 km
  • Esplanade Lagoon featuring general coastal views, swimming and a pool
    Esplanade Lagoon
    6 min walk - 0.6 km
  • Cairns Marlin Marina showing a sunset and a bay or harbor
    Cairns Marlin Marina
    6 min walk - 0.6 km
  • Reef Fleet Terminal
    3 min walk - 0.3 km
  • Reef Hotel Casino
    3 min walk - 0.3 km

Getting around

  • Cairns Station
    16 min walk
  • Cairns Intl. Airport (CNS)
    13 min drive

Restaurants

  • Dundees on the Waterfront
    5 min walk
  • Hilton Executive Lounge
    3 min walk
  • Bar 36
    2 min walk
  • Blu Marlin Bistro
    4 min walk
  • Merchant Artisan Food & Coffee
    1 min walk

About this property

Pullman Reef Hotel Casino

Luxury family-friendly hotel near Cairns Esplanade
Reef Fleet Terminal is located near Pullman Reef Hotel Casino, which provides a casino, a rooftop terrace, and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 38 casino gaming tables, a casino VIP room, and 455 slot machines. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Fusion cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool along with free cabanas and sun loungers
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), an elevator, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 128 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with jetted tubs and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, electric kettles, and ceiling fans

Awards and affiliations

Eco-Certified Property
This property participates in Ecotourism Australia Sustainable Tourism, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,080 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Does Pullman Reef Hotel Casino have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on Mar 9, 2026 start from ₩226,594, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Reef Hotel Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Reef Hotel Casino?

Check-out is at 11 AM.

Where is Pullman Reef Hotel Casino located?

This family-friendly Cairns hotel is located on the waterfront, just steps from Reef Hotel Casino and Cairns Esplanade. Esplanade Lagoon and The Cultural Place are also within 10 minutes. Cairns Station is 16 minutes by foot.

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Reviews

Pullman Reef Hotel Casino Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 41 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

Reviews

10/10 Excellent

Davoud

Liked: Cleanliness, property conditions & facilities
Excellent hotel, excellent staff and excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

HUGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level 4 had a spa bath and view of the treetops and mountains
Stayed 4 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great location, staff were all friendly and our suite was amazing, highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Enitza Damaris George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was simply fantastic! Knowledgeable and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful from check in to check out. Great welcoming staff,
Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Everyone I met were so friendly and helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The staff was very helpful.
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good breakfast, room for improvement in furniture/blind maintenance
Stayed 4 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay , great view over water,excellent facilities.loved the Sauna and pool. Reception Manager on our arrival very accomodating and all staff very welcoming,friendly .
Stayed 2 nights in Oct 2025

10/10 Excellent

Joyce M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Wonderful staff, very friendly and efficient. The rooms are spacious and well kept. Would come back to this hotel again.
Stayed 4 nights in Sep 2025

8/10 Good

alan

Liked: Staff & service, amenities
The room was not very clean. It is not a 5 star hotel. Location is great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful (albeit slightly ageing) gem. Great pool, gym needs a refresh/rethink but still one of my favorite hotels - staff are friendly and hotel cleaning staff keep the place looking beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was great and all the staff were very friendly!! Would definitely recommend staying here.
Stayed 5 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do it! Book here

Fantastic service
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax an unwind in comfort with everything close that one could ask for
Stayed 1 night in Jun 2025

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, room comfort

Old but Gold

Very friendly and helpful staff. It's an old property so decor looks a bit dated but most of the modern facilities and conforts are still there. Location is excellent, close to city centre and reef terminal. Overall, really enjoyed my stay here and def will stay again should I visit Cairns again
Stayed 2 nights in Sep 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Had problems trying to cast to the tv but other then that it was a great stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, the room was clean and the staff were friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Such a consistently great location to stay - beautiful room upgraded to garden view room with balcony - perfect
Stayed 1 night in May 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Cozy and Relaxing Getaway in Cairns! As a traveler from the USA, I was looking for a cozy and relaxing place to unwind during my holiday in Cairns—and this hotel absolutely delivered. The service was exceptional—top marks all around. The staff were attentive and made me feel right at home. Cleanliness was also impeccable, with fresh sheets, fluffy towels, and spotless rooms throughout my stay. The food was delicious, with plenty of options to suit every taste. I also enjoyed the onsite casino, which added a fun twist to the evenings. One of the highlights was the pool area—it was never too busy, and there was plenty of space for lounging and soaking up the sun. Perfect for those looking to relax! Overall, a fantastic experience. Highly recommended for anyone visiting Cairns!
Stayed 6 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it's proximity to the waterfront and wonderful restaurants nearby.....all very walkable. Also easy access to downtown Cairns and all the shops it offers. It was a great combination of quiet but access to a fun casino for a change of pace!
Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very convenient and friendly staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. In the best spot in cairns for dining to activities at your fingertips. Highly recommend
Stayed 7 nights in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great location. Easy access to the warf, restaurants and the beach.
Stayed 4 nights in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast.
Stayed 1 night in Feb 2025