객실에서 보이는 전망

힐튼 피라미드 골프 여행 후기

5 out of 5
힐튼 피라미드 골프
Dreamland El Wahat Road,6th of October, 6th of October City

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 214개 이용 후기 중 62개" "
평점 8 - 좋아요. 214개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 214개 이용 후기 중 42개" "
평점 4 - 별로예요. 214개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 214개 이용 후기 중 31개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

SEONGKWON

출장 여행
현지 파티가 많아 밤에 좀 시끄럽긴해도 쉬는날 낮에는 한적하고 조용하네요
2021년 6월에 3박 숙박함
답변 제공: Amany 님, 2021년 6월 25일
성권님께, Hilton Pyramids Golf를 선택하고 시간을내어 의견을 보내 주셔서 감사합니다. 우리는 당신이 당신의 방문을 즐겼다는 것을 알게되어 기쁩니다. 귀하의 의견은 필요한 조치를 취하기 위해 관련 관리자에게 전달됩니다. 팀 전체가 곧 Hilton Pyramids Golf에 다시 오신 것을 환영합니다. 종류 안부 아마니 하산 PR 및 전자 상거래 관리자

6/10 - 괜찮아요

Seongkwon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함
답변 제공: Amany 님, 2021년 6월 20일
Dear Valued Guest, Thank you for choosing the Hilton Pyramids Golf and for taking the time to rating us. We are delighted to know that you enjoyed your visit, and we hope to see you again .

10/10 - 훌륭해요

Jose Soriano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The new rooms are incredible confortable and clean, staff are amazing and very friendly. Food is very good we stayed in a half board and was enough for the entire day. Concierge section is very professional and dedicated to make the client feel like at home. Fully recommended
2024년 3월에 8박 숙박함

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best staff 👌
2024년 2월에 4박 숙박함
답변 제공: Alaa elbayoumi 님, 2024년 3월 17일
Dear Omar, Warm greetings from Hilton Pyramids Golf. Thank you for sharing your review on Expedia Group. We are delighted to learn about your satisfaction regarding your recent stay with us. Your positive feedback is truly appreciated, and it motivates our team to continue providing exceptional service. We look forward to the pleasure of welcoming you back in the future. Best Wishes, Hilton Pyramids Golf team.

8/10 - 좋아요

Lukasz

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sven

2024년 1월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing stay, Not money worthy
I reserved a suite for 3 persons, the AC was bad at night when you needed more most of the times and I think it was turned off for electricity saving. The Resturant service was so bad and staff were not professional. The refrigerator was bad from the beginning and the change it 3 times till it was working good. Overall didn’t enjoy my stay and I don’t think I’m going to repeat it again in this hotel.
2023년 12월에 11박 숙박함
답변 제공: Alaa elbayoumi 님, 2024년 3월 13일
Dear,Thank you for bringing to our attention your dissatisfaction about your recent stay. Please accept our sincere apology that your stay was not up to your expectation. Please note that all your comments have been discussed with the concerned managers in order to take the necessary actions. Feedback like yours is how we continually strive to improve, so thank you for that. We hope we have the opportunity to make it right for you.Best wishes,Hilton Pyramids Golf team.

8/10 - 좋아요

Callum

2023년 12월에 3박 숙박함
답변 제공: Alaa elbayoumi 님, 2024년 3월 17일
Dear Callum, Warm greetings from Hilton Pyramids Golf. Thank you for sharing your review on Expedia Group. We are delighted to learn about your satisfaction regarding your recent stay with us. Your positive feedback is truly appreciated, and it motivates our team to continue providing exceptional service. We look forward to the pleasure of welcoming you back in the future. Best Wishes, Hilton Pyramids Golf team.

8/10 - 좋아요

Ravichandran

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Mohammad

단체 여행
좋아요: 청결 상태, 직원 및 서비스
A little dated but overall clean with friendly staff. Room size was good with a balcony.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

ALEJANDRO

가족 여행
별로예요: 직원 및 서비스
Desastroso servicio, no me permitieron cancelar con reembolso
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

ALEJANDRO

가족 여행
별로예요: 직원 및 서비스
Desastroso el servicio porque tuve que cancelar y no obtuve reembolso
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff were so friendly, hotel food was amazing. Great location, lovely pool and rooms were huge
2023년 11월에 1박 숙박함

8/10 - 좋아요

Heather

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Abraham

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

SOSAN NAJIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 11박 숙박함
답변 제공: Hazem Ibrahim 님, 2023년 8월 24일
Dear Sosan,Thank you for your feedback regarding your recent stay with us. We're delighted to hear that you had a wonderful stay overall. However, we appreciate your suggestion regarding the variety of food options.We understand that having a diverse selection of food is important to enhance the overall dining experience. We continuously strive to improve our offerings, and your feedback will be shared with our culinary team for consideration. They will carefully review your comments and explore ways to introduce more variety to our menu.We appreciate your valuable input as it helps us identify areas where we can further enhance our guests' satisfaction. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future with an even more delightful dining experience.Warm regards,Hazem Ibrahim Hotel Manager

8/10 - 좋아요

hussein

2023년 8월에 3박 숙박함

8/10 - 좋아요

Mwiya

좋아요: 청결 상태, 직원 및 서비스
I onderful stay, thougH the food could have used with a bit more variety.
2023년 7월에 6박 숙박함
답변 제공: Hazem Ibrahim 님, 2023년 8월 24일
Dear Mwiya,Thank you for your feedback regarding your recent stay with us. We're delighted to hear that you had a wonderful stay overall. However, we appreciate your suggestion regarding the variety of food options.We understand that having a diverse selection of food is important to enhance the overall dining experience. We continuously strive to improve our offerings, and your feedback will be shared with our culinary team for consideration. They will carefully review your comments and explore ways to introduce more variety to our menu.We appreciate your valuable input as it helps us identify areas where we can further enhance our guests' satisfaction. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future with an even more delightful dining experience.Warm regards,Hazem IbrahimHotel Manager

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is nice. Golf staff was not friendly. Rest of the staff were great. Area was ok. Rooms were nice.
2023년 6월에 4박 숙박함
답변 제공: Hazem 님, 2023년 7월 2일
Dear Daniel,Thank you for taking the time to post a review of Hilton Pyramids Golf We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! Best Regards,Hazem Ibrahim,Hotel Manager.

4/10 - 별로예요

JIANCHAO

단체 여행
별로예요: 숙박 시설 상태 및 시설
It’s old and the frig is very much noisy. Also there’s no daily supplies such as toothpaste, toothbrush, etc. Anyway, it’s just ok.
2023년 6월에 1박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Jianchao,Greetings from Hilton Pyramids Golf. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Pyramids Golf very soon.Kind Regards,Hazem Ibrahim,Hotel Manager

4/10 - 별로예요

Ayman

출장 여행
별로예요: 청결 상태, 직원 및 서비스
I simply liked everything in the hotel except the room! Dated furniture, minibar isn’t working, yellowish towels, small tv, but outside the room you will see an amazing swimming pool, nice lobby, active surroundings, cheap parking.
2023년 5월에 3박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Ayman,Greetings from {Business Name}. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Pyramids Golf very soon.Kind Regards,Hazem Ibrahim,Hotel Manager

8/10 - 좋아요

KIMBERLY RIDDELL

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sin comentarios
2023년 5월에 1박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Kimberly,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Pyramids Golf soon.Kind Regards,Hazem Ibrahim, Hotel Manager.

2/10 - 너무 별로예요

Casey 님, Fall Creek

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was good and professional but the rooms are very very dated. The ceiling in our bathroom room leaked heavily on our belongings. They also had a concert/wedding that physically shook our room until 10pm. It was unacceptable to have music this loud and very uncourteous to people trying to sleep who had early morning flights or activities as we did. I would definitely find another location to stay if I come back to Cairo.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Nermin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I liked the staff and the services
2023년 5월에 2박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Nermin,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Pyramids Golf soon.Kind Regards,Hazem Ibrahim, Hotel Manger

10/10 - 훌륭해요

John 님, San Francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice!
2023년 4월에 6박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear John,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton Pyramids Golf soon.Kind Regards,Hazem Ibrahim,Hotel Manager

6/10 - 괜찮아요

Areeba Asfand

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For a five star hotel you’d expect full service of amenities, well well well, when we were there the pool was caution taped off and no water was inside the whole time we were there. I understand that you need to maintenance the pool but it shouldn’t take a week to do so, I’m sure it still isn’t fixed. It was such an eye sore and we didn’t get to use the hot tub. And don’t get me started on the WiFi— they charge $9 a day to use it!! As well as the breakfast buffet. At the price we pay these small things should be included But instead they want to nickel and dime you. It’s also a bit far and not walkable to anything. Sweet restaurant staff tho. And the entrance was a vibe.
2023년 1월에 7박 숙박함
답변 제공: Hazem 님, 2023년 3월 7일
Dear Areeba,Greetings from Hilton Pyramids Golf. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Pyramids Golf very soon.Kind Regards,Hazem IbrahimDirector of operations

2/10 - 너무 별로예요

Mohamed

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 7박 숙박함
답변 제공: Hazem 님, 2023년 3월 7일
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back.Kind Regards,Hazem IbrahimDirector of operations

2/10 - 너무 별로예요

Rima

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was not what i booked. We spent the first 2 days standing for maintenance..the AC, the landline, the bathroom, and the fridge were out of service. It was until i made a huge issue losing my vacation that we moved to betterroom in terms of location but the AC was not working too..i had to call for cleaning over and over too. This is not Hilton standard at all
답변 제공: Hazem 님, 2023년 6월 25일
Dear Greetings from Hilton Pyramids Golf. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action. Kind Regards,Hazem Ibrahim, Hotel Manager.

2/10 - 너무 별로예요

Hanadi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1- got money when check in even I booked each room could get 3 people. 2- could not arrange all 5 rooms to be next to each other even I made a request long time before check in. 3- I have a prove to Hilton HQ if they like to show them how this Hotel clean their room and change bedding sets (video clip) but as a respect I will show only to Hilton.
2022년 7월에 5박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Hanadi,Greetings from Hilton Pyramids Golf. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action. Kind Regards,Hazem Ibrahim, Hotel Manager

10/10 - 훌륭해요

chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 5박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Chris, Thank you for taking the time to post a review of Hilton Pyramids Golf We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! Best Regards,Hazem Ibrahim, Hotel Manager

10/10 - 훌륭해요

vinicio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Súper buen hotel,servicio y buena comida demás campo de golf!! Gracias
2022년 8월에 2박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Vinicio,We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regard to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hazem Ibrahim, Hotel Manager

10/10 - 훌륭해요

RIDA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2022년 8월에 1박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 8월 17일
Dear Valuable guest, We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

10/10 - 훌륭해요

HESHAM

가족 여행
The most beautiful Hotel in 6th Of October city
Nice stay at a Very quiet Hotel at a beautiful location. The front desk staff is Very friendly and cute, they made my stay as enjoyable as possible.
2022년 8월에 1박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 8월 14일
Dear Mr. Hesham , We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

10/10 - 훌륭해요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful experience at the Hilton Pyramids Golf Hotel in 2019. The amazing staff, the great food, the clean spacious rooms made us go back in 2022. I recommend this location to anyone who wants to feel home and surrounded by people who really care about the satisfaction and comfort of their guests.
2022년 7월에 13박 숙박함
답변 제공: Hazem 님, 2023년 6월 25일
Dear Ahmed, We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hazem Ibrahim, Hotel Manager

10/10 - 훌륭해요

Mohamed Salah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool
2021년 8월에 1박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 8월 14일
Dear Mr. Mohamed , We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

10/10 - 훌륭해요

Jose

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very confortable
2022년 7월에 6박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 7월 18일
Dear Jose , We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

2/10 - 너무 별로예요

Amr

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst hotel ever
I have been in hotels all over the world and have never seen a hotel so dirty and disgusting as this hotel. It says a 4 star hotel while I can confirm that this is can’t be considered as a motel even from the very old furniture to flies and tics every where even a dead fly inside the picture frame with dirty bathroom and after all this was in a suit as they clam
2022년 6월에 1박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 6월 28일
Dear Mr. Amr , Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out at any time with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
My stay at Hilton Pyramids Golf was fantastic. Room was clean, comfortable and modern, with brilliant air conditioning. Breakfast was great and the restaurants/bar served a good variety of food for reasonable prices. Hotel had a really nice pool and decent gym. All of the hotel staff I interacted with were very friendly and helpful.
2022년 6월에 7박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 6월 22일
Dear Robert , We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

10/10 - 훌륭해요

reem

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were amazing including the receptionist Nada
2022년 6월에 2박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 6월 12일
Dear Ms. Reem , We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

4/10 - 별로예요

Femi

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

8/10 - 좋아요

Vinay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s was a good stay but Asian food standards should improve
2022년 5월에 2박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 6월 11일
Dear Valuable Guest, We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

8/10 - 좋아요

Hans-Carlos

좋아요: 청결 상태, 편의 시설/서비스
Das Hotel ist eines der älteren Hilton,man sieht das schon an der Einrichtung der Zimmer aber für das dass es älter war muss man sagen das sehr sauber gewesen ist.Man hat ein wirklich gutes Fitnesstudio&Spa plus einen wirklich Mega Golfplatz der eine kombination aus botanischer garten und golf course ist.Also essen war sehr lecker die hatten abends buffet zwar nicht die grösste Auswahl aber Geschmacklich überdurchschnittlich muss man sagen also es gab jeden Tag verschiedene Hähnchen,Rind und Fischgerichte und für Sicherheit ist gesorgt worden den es arbeiten sehr viele Security,man hat sich aufjedenfall sicher gefühlt.Ich würde persönlich wieder buchen .
2022년 4월에 16박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 5월 8일
Dear our valuable guest , We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

8/10 - 좋아요

Andrea

2022년 3월에 22박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 4월 17일
Dear Mr. Andrea, We would like to thank you for the time spent to write to us it’s our pleasure to see such great feedback in regards to your stay with us. We are very happy to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

8/10 - 좋아요

Medardo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff is friendly, but I don't think the hotel has the rank of 5 stars. The room was very dusty, old and worn furniture.
2022년 3월에 3박 숙박함
답변 제공: Hilton Pyramids Golf Team 님, 2022년 4월 17일
Dear Mr./Ms. Medardo , We would like to thank you for the time spent to write to us Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out at any time with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible. We certainly hope to welcome you back in the very near future once again. Kind regards, Hilton Pyramids Golf Team

10/10 - 훌륭해요

Kimberley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent friendly staff, very helpful. Golf course was easy to get Tee times. Breakfast was heart and tasty, comfortable bar area and the outdoor pool was clean and well maintained. Rooms comfortable clean and quiet!
2022년 3월에 3박 숙박함
답변 제공: Amany 님, 2022년 3월 21일
Dear Valued Guest, We are truly heartened to receive your generous review of Hilton Pyramids Golf. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

6/10 - 괜찮아요

Markus

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Personal 1A, Sauberkeit der Zimmer 1A, allerdings die Lage des Hotels, sehr schlecht, keine verbindung irgendwohin, man benoetigt immer ein Taxi, dafuer freundlichkeit des Personales sehr gut
2022년 2월에 9박 숙박함
답변 제공: Amany 님, 2022년 3월 7일
Sehr geehrter Herr Markus, Grüße vom Hilton Pyramids Golf. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen über Ihren letzten Aufenthalt in unserem Hotel zu teilen. Bitte akzeptieren Sie unsere aufrichtige Entschuldigung, wenn Ihre Erfahrung dieses Mal nicht Ihren Erwartungen entsprach. Ihr Kommentar wird an die betroffenen Manager weitergeleitet, um die erforderlichen Maßnahmen zu ergreifen. Das gesamte Team freut sich darauf, Sie bald wieder im Hilton Pyramids Golf begrüßen zu dürfen. Mit freundlichen Grüße,

10/10 - 훌륭해요

aneece

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 6박 숙박함

2/10 - 너무 별로예요

Alper

2022년 2월에 3박 숙박함
답변 제공: Amany 님, 2022년 2월 26일
Dear Mr. Alper, Greetings from Hilton Pyramids Golf. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Pyramids Golf very soon.

4/10 - 별로예요

Hady

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shame on Hilton
It was a short stay with such a disappointing experience - surprised how the chain named “Hilton” can have it. Check in was long and late (not at 3 pm as announced) - reception informed that the hotel is overbooked and no rooms. Someone called me from reservation to ask if we arrived already, I told him all the things happened in the reception, but no help. They promised us a quiet and clean room. As a result we faced room with broken handle to the terrace, construction works and scaffolding front of the windows; spots on the sofa, dust everywhere (look like even from previous guests). Being whole evening away for the meeting, we hoped to come and relax. But the extra bed for the child which was promised on check in - was not delivered. They brought it after reminder nearly 11 pm. We asked for water - and did not receive it. Like the word “service” doesn’t exist here. On the first day we received email asking “How was your check in experience”, all disaster was described in details. But the apology answer from the hotel came only after check out when we were on the way to home. This is first time when I really regret about our choice of the hotel.
Door to the terrace
View from the room
2022년 2월에 2박 숙박함
답변 제공: Amany 님, 2022년 2월 21일
Dear Mr. Hady, Greetings from Hilton Pyramids Golf. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Pyramids Golf very soon.