외관
예약 가능 여부 확인

르네상스 카이로 미라지 시티 호텔 여행 후기

5 out of 5
르네상스 카이로 미라지 시티 호텔
Ring Road, Mirage City, Heliopolis, New Cairo, Cairo Governorate

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 356개 이용 후기 중 214개" "
평점 8 - 좋아요. 356개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 356개 이용 후기 중 26개" "
평점 4 - 별로예요. 356개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 356개 이용 후기 중 8개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿굿굿
청소도 말끔히 해주고 피트니스 센터는 조금 작긴하지만 모든 운동을 다할수있을정도이고 레이트 체크아웃도 가능해서 좋아요
2021년 11월에 5박 숙박함
답변 제공: Mohamed Ibrahim 님, 2021년 12월 5일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincere regards, Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel worth recommendation
Stayed 6 nights, business trip, lovely staffs, buildings and pool will come back definitely for future trip
2021년 11월에 6박 숙박함
답변 제공: Mohamed Ibrahim 님, 2021년 11월 17일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincere regards, Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Aresglobal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel in Egypt...
2019년 12월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2019년 12월 18일
Dear valued guest, Thank you so much for your kind feedback. I am really pleased to have just read your review and delighted you chose to stay with us. I have shared your review with my team and we are extremely delighted. Once again, thank you for taking the time to post your review. We look forward to welcoming you back in the near future. Sincere regards, Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

DONG WOOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2019년 11월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2019년 12월 9일
Dear valued guest, Thank you so much for your kind feedback. I am really pleased to have just read your review and delighted you chose to stay with us. I have shared your review with my team and we are extremely delighted. Once again, thank you for taking the time to post your review. We look forward to welcoming you back in the near future. Sincere regards, Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

Won

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장으로 이용
출장으로 머물렀는데 편안하고 좋았습니다
2019년 8월에 3박 숙박함
답변 제공: Mohamed Ibrahim 님, 2019년 9월 8일
Dear valued guest, Thank you so much for your kind feedback. I am really pleased to have just read your review and delighted you chose to stay with us. Once again, thank you for taking the time to post your review. We look forward to welcoming you back in the near future. Sincere regards, Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

GYUHWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 6박 숙박함

8/10 - 좋아요

GYUHWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
출장으로는 좋은 곳
전반적으로 만족스러웠습니다
2019년 3월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2019년 4월 1일
Dear valued guest, Thank you so much for your kind feedback. I am really pleased to have just read your review and delighted you chose to stay with us. I have shared your review with my team and we are extremely delighted. Once again, thank you for taking the time to post your review. We look forward to welcoming you back in the near future. Sincere regards, Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 시설 및 서비스만족
시설이 깨끗하고, 직원들의 친절도 또한 만족합니다. 특히, 비행시간으로 체크아웃을 12시가 아닌 5시까지 free로 해주어서 좋았습니다.
2019년 3월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2019년 3월 31일
Dear valued guest, Thank you for sharing your experience from your recent stay with us at the Renaissance Cairo Hotel. I am really delighted to read your feedback and it is so nice to hear that you had a relaxing and enjoyable time with us. We look forward to welcoming you back to our hotel in the near future. Sincere regards, Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Not Provided

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장
출장에 좋네요 침대가 편함
2018년 11월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2018년 11월 20일
Dear valued guest, Thank you so much for your kind feedback. I am really pleased to have just read your review and delighted you chose to stay with us. We look forward to welcoming you back in the near future. Sincere regards, Mohamed Ibrahim Front Office Manager

6/10 - 괜찮아요

CHANG SEOK 님, Istanbul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
출장용 호텔로 그럭저럭 있을만함.
호텔방 자체는 깨끗하고 넓고 괜찮았음. 하지만 조식은 그냥 평범하고 딱히 손이가는 음식이 없었고 커피가 맛이 없음. 중국인들이 많아서 로비나 식당이 매우 시끄러움. 주변에 식당아나 마켓등이 없어서 호텔에만 있어야함.
2018년 8월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2018년 9월 27일
Dear valued guest, Thank you so much for taking time to share your comments with us, as a management team we already communicated your feedback and have taken sincere actions to avoid same situations from reoccurring again, we are waiting for your next stay at Renaissance Cairo Mirage city to give you an enjoyable and memorable stay Sincere regards, Mohamed Ibrahim Front Office Manager

6/10 - 괜찮아요

Hokyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치굿
시설이나 소음 면에서 만족 스러웠으며 위치도 공항에서 가까웠습니다.
2018년 7월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2018년 9월 27일
Dear Valued Guest Thank you for taking time to share your comments with us I was very happy to know that you enjoyed your stay, your feedback is good chance for us to enhance our level of service Hope to see you very soon Sincere regards, Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

DOOHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 좋아요
수영장 공간도 좋고 조식도 좋게나오고 룸도 깔끔하고 괜찮습니다. 단, 제가 묵은 룸이 수영장 뷰가 아니라서 좀 아쉬웠고 호켈 주변에 유흥시설이 없어 좀 불편했습니다.

10/10 - 훌륭해요

Hossam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming and helpful staff, I loved their customer service😊
2024년 2월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 2월 29일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

YIGIT

Good
2024년 2월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 2월 29일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Osman

2023년 12월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 24일
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

Grace

2023년 12월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 24일
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

Eric Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 24일
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Khaled

2023년 12월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 24일
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great hotel. Very security conscious. Friendly helpful staff. Comfortable rooms. Great outdoor area. Close to the pyramids.
2023년 10월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 24일
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

mahmut

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 24일
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

faisal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Mohamed Ibrahim 님, 2024년 1월 24일
Dear valued guest, Thank you so much for sharing your experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

Fred 님, Sacramento

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel seemed to lack staff. Had to wait for a lot of things. Definitely cators to the wealthy.
2023년 10월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 11월 1일
Dear valued guest,Thank you for your feedback .Feedback such as this is important to the success of our hotel and I am glad you have brought your concerns to our attention and we have taken sincere actions to avoid same situations from reoccurring again and I look forward to welcoming you on your next visit.Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Anis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 9월 24일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Salam 님, Highland Park

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, very nice and helpful staff. Pleasent swimming pool area and good reasonably priced food
2023년 8월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 9월 10일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Joseph 님, Friendswood

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Egypt is avery different experience and place to be but the property did make sure its residents were in a safe environment. The was nice and courteous.
2023년 8월에 3박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 9월 10일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 22박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 8월 13일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Nisha

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I just stayed here for a few hours during a layover and loved this place so much! It was comfy, they had excellent customer service and was easy to get to. The only cons were I didn’t realize the shuttle for airport pickup had to be arranged days in advance- so I caught a taxi. Also the water in the room wasn’t very hot - I let them know this during checkout and they said they’d take it up with management. The only other thing is I believe you have to call to reserve your pet before hand and it is almost impossible to get through when you are calling from abroad.
2023년 8월에 1박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 8월 8일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay! Everything was pleasant. Cleanliness, breakfast, staff....
2023년 7월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 8월 8일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Anis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 8월 8일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

LONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 8월 8일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Muhannad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 7월 30일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Muhannad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 9월 10일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

ANNI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay at the hotel. The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with huge variety of options. The staff were attentive and went out of their way to ensure that we were comfortable. I wouldn’t have seen the best of Cairo without the help of their amazing navigator Abdo. He was helpful in every away!!! Thumbs up Abdo and thank you for your hospitality. Looking forward to visiting your hotel again soon.
2023년 7월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 7월 25일
Dear valued guest,Thank you for such a wonderful review. I was so pleased to read so many different positive comments from you.The hotel team is all extremely passionate about delivering consistent high standards of guest service at all times.Meanwhile, I will be certain to pass your comments on to all the team, who will feel very proud to hear your compliments.Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Nancy M

2023년 7월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 8월 8일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon rapport qualité prix
Hôtel avec belle piscine ,service parfait excellent
2023년 7월에 5박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 7월 12일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Adil

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 8박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 7월 9일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

8/10 - 좋아요

David

단체 여행
2023년 6월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 7월 3일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Rani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at this 5 star hotel. Building itself looks like new. Nice pool with bar. Friendly and professional staff.
2023년 6월에 3박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 7월 3일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

6/10 - 괜찮아요

Mehmet

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Osman

2023년 6월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 6월 25일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Farouk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 6월 25일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Het personeel is heel vriendelijk en netjes. Kamer was heel mooi en een fijn bed en de badkamer fantastisch! Een heerlijk zwembad en lekker ontbijt.
2023년 5월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 6월 1일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 6월 1일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super safe. We got there very early and they easily checked us in. Great place and so beautiful. Transport shuttle was a plus and the guy was extremely nice.
2023년 4월에 3박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 5월 28일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

10/10 - 훌륭해요

Abdulrahman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very nice hotel with friendly staff and quite also it’s near Airport
2023년 5월에 3박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 5월 28일
Dear valued guest, Thank you so much for sharing your memorable experience at Renaissance Cairo Mirage City Hotel and for taking the time to provide us with your valuable feedback. We are extremely delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincere regards,Mohamed Ibrahim Front Office Manager

2/10 - 너무 별로예요

Wildith

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 4박 숙박함

4/10 - 별로예요

Laura

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is a wedding and reception venue on he grounds next to the pool, right outside our window. Does not make for a peaceful evening or ability to sleep.
2023년 3월에 2박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 3월 26일
Dear Valued guest Thank you for taking time to share with us your comments about your stay at Renaissance Cairo Mirage CityFirst of all let me express my deep apology for the inconvenience that you encountered during your stay, I would like to assure you that all your comments was shared with the hotel management and corrective measurement start to be on place.Once again thank you for your comments that helped us to raise our level of service to meet your expectation on your next visit I do sincerely hope we have the opportunity to welcome you back in the near future.Sincere regards,Mohamed Ibrahim Front Office Manager

4/10 - 별로예요

Abdullah

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a bad experience in general
2023년 3월에 6박 숙박함
답변 제공: Mohamed Ibrahim 님, 2023년 3월 16일
Dear valued guest,Thank you so much for taking time to share your comments with us, as a management team we already communicated your feedback and have taken sincere actions to avoid same situations from reoccurring again, we are waiting for your next stay at Renaissance Cairo Mirage city to give you an enjoyable and memorable stay Sincere regards,Mohamed Ibrahim Front Office Manager