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그레이가드 하우스 호텔 여행 후기

3 out of 5
그레이가드 하우스 호텔
Low Askomil, Campbeltown, Scotland

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 228개 이용 후기 중 114개" "
평점 8 - 좋아요. 228개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 228개 이용 후기 중 14개" "
평점 4 - 별로예요. 228개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 228개 이용 후기 중 6개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

James

2023년 10월에 2박 숙박함
답변 제공: Lori 님, 2023년 10월 30일
Many thanks for your kind review. We are pleased you enjoyed your stay.

8/10 - 좋아요

Anne-Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Lori 님, 2023년 10월 30일
Thanks for your review. We are pleased you enjoyed your stay.

8/10 - 좋아요

Matthew

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
amazing stay, amazing property and amazing breakfast. Did feel a little sad about the night manager whom, when we asked whether the bar was open at 10:15pm after we’d got in after dinner, told us she was serving till 10:30. We said we’d only want one as we’d had a few with dinner and we’re met with the reply of: if you’ve already had a couple then you’ve probably had enough. Other than that everything was excellent and exceeded expectations.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Clayton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Lori 님, 2023년 9월 28일
Many thanks for your kind review. We are very pleased that you enjoyed your stay, and the food in the restaurant.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mull delight
Welcoming and friendly staff, excellent service, lovely ambience
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Mark

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When we were ordering the room for the 28th we were sure it was the top of the line room. We are senior citizens. We were given a room with three beds off to the side. The TV and remote were worthless. The lamps in the room did not work, and the staff could not tell us how to get them to work. The next morning we noticed the room next to ours was the top of the line room we requested from Expedia. For an extra fee They were able to give it to us for another night, which was the excellent Expedia charged us for room.
2023년 8월에 1박 숙박함
답변 제공: Lori 님, 2023년 9월 28일
I think it is extremely unfair of you to give us a one star review for something that could not possibly be our fault. We had no control over the room you booked, before you arrived at the hotel. In fact, once you arrived, you asked for a further night's stay in that room. Only changing your mind the following day, once you had seen into the Honeymoon Room. The lamps in the room did work, and the tv and remote were working.

10/10 - 훌륭해요

Marilyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definately will go back
Thoroughly enjoyed my stay, would recommend, staff very helpful and friendly, food delicious
2023년 8월에 2박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

John

출장 여행
Clean rooms, well-appointed, friendly staff and a good range of excellent tasty food. I was travelling on business and I will use the hotel again when I next require a stay in that area.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 청결 상태
Old whiskey baron house. Staff could be a little more enthused when interacting with guests.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Phillip

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Deborah 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is in an amazing location, the dining room has commanding views over the water and Campbeltown. We have stayed here before and loved it, but rather disappointed this time as the place is showing it’s age. Staff are wonderful as is the food
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Linda

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean tidy and friendly
2023년 5월에 3박 숙박함
답변 제공: Lori 님, 2023년 5월 18일
Dear Bob, Thanks very much for your kind review. We are pleased you enjoyed your stay, and hope to see you again in the future.

10/10 - 훌륭해요

GARY GEORGE 님, Sydney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room overlooking the bay with plenty of space and updated facilities. Would definitely stay again.
2023년 4월에 1박 숙박함
답변 제공: Lori 님, 2023년 4월 27일
Thanks for your very encouraging review. We are very pleased you enjoyed your stay, and look forward to the possibility of seeing you again.

10/10 - 훌륭해요

G

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Lori 님, 2023년 3월 31일
Many thanks for your kind review. We are very pleased you enjoyed your stay at Craigard House.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Won’t stay again.
Arrived quite late, carpark is really dark & not well signposted. Bed sheets were stained. Room was infested with big black flies (not midge) managed to kill 10 before deciding to sleep in my van in the carpark as no one in reception to complain to. Went to have a shower in the morning & the shower pump just squirted water on & off. Wasn’t happy! Can’t comment on breakfast as didn’t chance it seeing the state of the room. First time staying in Campbell town & think it will be my last.
2023년 1월에 1박 숙박함
답변 제공: Lori 님, 2023년 1월 26일
Terribly sorry to hear this. Please accept my apologies. As you paid your room in advance, please contact Hotels.com for a full refund.

10/10 - 훌륭해요

Jodie

2023년 1월에 1박 숙박함
답변 제공: Lori 님, 2023년 1월 14일
We're glad you enjoyed your stay, and thank you for your kind review. Hopefully we will see you another time.

10/10 - 훌륭해요

Jason

2022년 12월에 2박 숙박함
답변 제공: Lori 님, 2023년 1월 14일
Thanks for this kind review. We hope to see you again soon.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and accomodating.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Jazmyne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I cannot say enough good about this property, and it's staff. From the moment we arrived, we were enchanted by the picturesque grounds and views of the water. Upon checking in, we found our rooms to be immaculate and comfortable, and also wonderfully decorated. The staff is the friendliest and most welcoming of any of the places we've stayed at so far, and the meals were absolutely delicious. I will definitely be staying here the next time I come back to Campbeltown!
2022년 9월에 1박 숙박함
답변 제공: Lori 님, 2022년 10월 7일
Thank you so much for the very kind review you have given us. It is much appreciated. We are delighted you enjoyed your stay, and the food, and hope you will be back soon.

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Campbeltown Delight
Excellent stay in comfortable and convenient lodging.
2022년 9월에 4박 숙박함
답변 제공: Lori 님, 2022년 9월 28일
We're very pleased you enjoyed your stay at Craigard, and in Campbeltown. We enjoyed your visit, and look forward to the possibility of seeing you again. Thanks for your kind words.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Lori 님, 2022년 9월 14일
That's very kind. We really appreciate your great review and are pleased you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice hotel
It was a nice stay. The single room wasn't too small, it was clean and well-maintained. It's a mile or so from town, but cabs are readily available. Breakfast was nice. All around nice.
2022년 9월에 1박 숙박함
답변 제공: Lori 님, 2022년 9월 12일
Delighted you enjoyed your stay. Thanks for the kind review.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Hotel was good value for the price. Lovely views from the front of the hotel
2022년 8월에 2박 숙박함
답변 제공: Lori 님, 2022년 9월 2일
Thanks for your kind review. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Bruce

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Craigard House was wonderful. Room was large and very comfortable. Staff were very helpful we though they were dealing with staff shortages (as is everyone) Definitely would recommend this to anyone looking for a comfortable, quiet place to stay.
2022년 8월에 2박 숙박함
답변 제공: Lori 님, 2022년 8월 30일
Many thanks for your kind review. It is much appreciated.

10/10 - 훌륭해요

Allan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Lori 님, 2022년 8월 30일
Thanks for your kind review.

6/10 - 괜찮아요

Martin

좋아요: 청결 상태
Schön, bisschen alt und trotzdem mit Charme
Eigentlich ein sehr schönes Haus an toller Lage. Das Haus hat sehr viel Charme und einen sehr schönen, gepflegten Garten. Sieht sehr vielversprechend aus. Ein bisschen mürrischer Empfang, da wir ca. 1 Stunde zu früh ankamen, dann wurde unser Zimmer jedoch sofort gemacht. Schöne Zimmer, nicht mehr ganz modern und auch schon ein wenig abgenutzt. Die Dusche versprach sehr viel. Massagedüsen von oben und von der Seite,Duschbrause und Regendusche. Leider funktionierte nur die Regendusche, und diese mehr als Sprühnebel denn als Regendusche. Mit langen Haaren die Haare waschen, ein Ding der Unmöglichkeit. Abendessen im Restaurant sehr gut! Freundlicher Service, angenehmes Tempo und leckeres Essen. Sehr empfehlenswert! Da wir nicht unbedingt Frühstücksesser sind, wollten wir uns nach der Frühstückzeit eine Tasse Kaffe holen. Dies war jedoch nicht möglich, da nach der Frühstückzeit kein Kaffe mehr serviert wird. Sehr unflexibel. Schade! Wir hatten schöne Tage in Campbeltown. Werden bei einem nächsten Besuch jedoch eine andere Unterkunft wählen.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is fantastic with views over Campbellton Loch. The grounds are lovely and well maintained. My room was spacious and well appointed, with a large comfortable bathroom. Staff were friendly, helpful and efficient.
2022년 8월에 3박 숙박함
답변 제공: Lori 님, 2022년 8월 30일
Thank you for your kind review. We hope you enjoyed the remainder of your holiday.

10/10 - 훌륭해요

Nathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning location, comfortable clean rooms and an excellent breakfast, well worth a visit.
2022년 8월에 2박 숙박함
답변 제공: Lori 님, 2022년 8월 8일
Many thanks for this very kind review. We are pleased you enjoyed your visit and the food.

10/10 - 훌륭해요

Jarrod

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Canadian family tour of UK
Fantastic retreat in an incredible area of Scotland. I highly recommend this hotel. Great service, quiet rooms, great food! Incredible views!
2022년 8월에 2박 숙박함
답변 제공: Lori 님, 2022년 8월 4일
What a kind review. Thank you so much. Hope you enjoy the rest of your holiday.

8/10 - 좋아요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
It is in a great location, our room was a small suite which was huge and a fabulous view, it has more of a guest house feel about it , as there wasn't a bar as such , you could get a drink but the staff went into the kitchen for it ,only downside was only one person serving breakfast and room service .
2022년 7월에 3박 숙박함
답변 제공: Lori 님, 2022년 8월 3일
Thanks for your review.

10/10 - 훌륭해요

E E

2022년 7월에 1박 숙박함
답변 제공: Lori 님, 2022년 7월 28일
Thanks for your kind review. We are pleased you enjoyed your stay.

10/10 - 훌륭해요

Denis

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend break
Hotel was excellent in every way. Food delicious and very good value for money
2022년 7월에 2박 숙박함
답변 제공: Lori 님, 2022년 7월 28일
Thank you for a great review. We are very pleased you enjoyed your stay.

6/10 - 괜찮아요

Kaye

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Beautiful room and view. Quiet and relaxing. Staff require more training.
2022년 6월에 1박 숙박함
답변 제공: Lori 님, 2022년 7월 28일
Thanks for the review. Sorry our staff did not measure up to your requirements.

8/10 - 좋아요

Donal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Lori 님, 2022년 7월 28일
Thanks for the kind review.

10/10 - 훌륭해요

Chung Yin Toby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room, and even nicer service
Second stay here - returning after a previous visit in 2018. The same 3-bed room is as impeccable as before (with one new decorative item), but most importantly the helpful staff is a newly-discovered plus: accidentally left behind a bottle of whisky in the room and I was already in another town once I noticed that, then after contacting the hotel everything's sorted out at once and a few days later the bottle arrived safely in very proper packaging (done better than what I usually do for bottles that come without a carton or tube). Huge thanks to a staff member of the name Lori for helping me with this. There will be a third stay with this place for sure, when I visit Campbeltown next time. Highly recommended for others as well.
2022년 5월에 1박 숙박함
답변 제공: Lori 님, 2022년 6월 14일
Thanks for your kind review. We were pleased to see you again, and very happy to help. Kind regards, Lori

10/10 - 훌륭해요

William Malcolm

2022년 4월에 2박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
It is Kintyre after all.
We stayed here while visiting relatives in the area. The hotel was listed for sale the same week and this may have had an effect on owners. However, arrived and was asked our name and given a room key by male owner(?) . No effort to welcome us or ask how our (long) journey had been. Upon return from town later, high wind blew open storm door and female owner (?) shouted for door to be shut and rushed forward. Sorry but if winds blow open the door - it is Kintyre after all - , sort the door don't shout at guests! Stayed 2 nights and internal corridors were unlit at night but stangely all lights on in morning when not needed. Inner hall and room felt oppressively hot on arrival but able to turn down room heater and open window. Room was comfortable with very large bathroom. It rained at night - it is Kintyre after all - and rain gutter dripped long after rain stopped. Breakfast was good and staff pleasant and helpful. Overall stay was okay and certainly quieter than town centre hotels where family had warned there can be noise all night from boy racers.
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Niamh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Splash out and treat yourself
I booked this as part of a reward night for my partners birthday, we booked the junior suite and it was absolutely amazing. Beautiful views and a large comfortable room! Highly recommend this room
2022년 2월에 1박 숙박함

8/10 - 좋아요

Alexander

2022년 1월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely old building that has been lovingly restored to a high standard with very tasteful decor throughout. Booking in was quick and easy. We had the honeymoon suite which was very comfortable and had everything we required. The dining room was very pleasant, the Menu catered for all tastes and the food was excellent. Service was a little slow but the meals always arrived with a smile from the waitress. We would highly recommend this hotel if you are looking for a quiet relaxing break.
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique, beautifully converted mansion. Loads of character. Setting and view are very pretty. We were there on a rainy October weekend so we couldn't enjoy the outdoor space, but the outdoor space looked really nice. The family room we stayed in was very spacious yet cozy, with three somewhat distinct sleeping areas. Very nicely appointed, exceeded expectations. Welcome treats and beverages in our room were a nice surprise. Check-in/check-out was easy, fast, old-school. Included breakfast in the morning was hot and made to order, which was nice. The evening menu could stand to be paired down though. There are so many options it seems things must get pulled out of the freezer on demand. Everything we ordered at dinner was okay, not great. Highly recommend this place as a B&B. Would maybe get dinner elsewhere in town. Overall a fun stay, would return!
2021년 10월에 1박 숙박함

8/10 - 좋아요

Alan

2021년 12월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

8/10 - 좋아요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a super stay. Everyone was friendly and the room was very pleasant. Large spacious and the bed was very comfortable
2021년 10월에 2박 숙박함