고급 침구, 객실 내 금고, 책상, 노트북 작업 공간

아디나 서비스드 아파트먼트 캔버라 딕슨 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 581개" "
평점 8 - 좋아요. 1000개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 78개" "
평점 4 - 별로예요. 1000개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 11개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

WONCHEOL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박시설이 깨끗하고 조용하여 매우 만족하였음. 단지 배정된 방이1층(1F)이어서 차량 통행은 적으나 차량 소음이 들ㄻ.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔은 아주좋음 메인도로에 있어 교통 좋지만 시티센터나 대형마트 걸어가기에는 멀다

10/10 - 훌륭해요

Rob

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Aryan 님, 2024년 4월 22일
Dear Rob,Thank you so much for your glowing five-star review!We're delighted to hear that you had such a wonderful experience during your stay with us.Your satisfaction is our utmost priority, and we're thrilled that we could exceed your expectations.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another fantastic stay in the future!Warm Regards,Aryan Hotel Duty managerAdina Serviced Apartments Canberra Dickson

4/10 - 별로예요

Leslie 님, Kirwan

연인과의 여행, 출장 여행
별로예요: 청결 상태
The carpet needs a thorough vacuuming. The space under the bed was littered with smarties! The balcony could do with some cleaning .
2024년 3월에 14박 숙박함
답변 제공: Aryan 님, 2024년 4월 21일
Dear Leslie,Thank you for informing us. We'll make sure to address these cleanliness concerns for future guests.Your feedback helps us improve our service. Should you choose to stay with us again in the future, we'll ensure a more pleasant experience.If there are any further comments or suggestions you'd like to share, please feel free to reach out. We value your input and hope to have the opportunity to welcome you back in the future.Regards,Adina Serviced Apartments Canberra Dickson

8/10 - 좋아요

Gillian

It’a a motel not an apartment - no frills: no microwave or mini bar: no pool : I wasn’t given the wifi password: you have to pay for any movies. It didn’t say on the ad that you had to pay for parking but I did have to. There was a sheet of paper on the bed saying that for Easter they wouldn’t do any tidying or cleaning of your room saying it was for ‘green reasons’ but of course it is cost - let’s not pretend!
2024년 3월에 3박 숙박함
답변 제공: Aryan 님, 2024년 4월 3일
Dear Guest,Thank you so much for taking the time to share your feedback about your recent stay at our hotel.Your words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

8/10 - 좋아요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Everything was wonderful, especially the helpful staff. However, an electrician meeds to inspect the wiring connections. After we used the washer, the electric cut off several times in the bathroom and other arras. If thete is a short circuit, it may be a sagety hauatd.
2024년 2월에 3박 숙박함
답변 제공: Aryan 님, 2024년 2월 26일
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Aryan 님, 2024년 1월 11일
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

8/10 - 좋아요

David

좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Aryan 님, 2024년 1월 11일
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Adina is number one
2023년 12월에 3박 숙박함
답변 제공: Lucy 님, 2023년 12월 19일
Dear Michael, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. Your kind words mean a lot to us and serve as a great source of motivation for our team. We strive to provide excellent service, and we truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future. Once again, thank you for your positive feedback. It was a pleasure having you as our guest. Warm regards, LucyAdina Serviced Apartments Canberra Dickson

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Good for one night. Beds were super soft, but some might like that. The carpet floor wasn’t the cleanest.
2023년 12월에 1박 숙박함
답변 제공: Aryan 님, 2023년 12월 15일
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

P

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2023년 12월에 1박 숙박함
답변 제공: Aryan 님, 2023년 12월 15일
Dear P,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was just what we need for our short break .
2023년 12월에 2박 숙박함
답변 제공: Aryan 님, 2023년 12월 8일
Dear Michelle,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 - 좋아요

Robert

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Canberra-a heat place to visit
3 night stay in Premium Studio. Overall stay was good. Hotel is in good location and driving in Canberra at the weekend when we visited was easy. Charging for parking was not clear enough when booked. At $15 per day when parking over the weekend across most of the places we visited was free seemed a bit much. Having said that, we found on site parking to be good, secure and kept the car cool. The room we had,102, was on the cool side of the building which was fine for us. Unfortunately, the drains in the bathroom smelled, even after running water. We reported to reception on leaving but put up with the smell when there-we just did not want the hassle of complaining or moving room. We did notice dust in and around the bed, questioning the level of cleaning in certain areas. The room was spacious and we had no problems with noise. The reception person could have been a bit more welcoming. Canberra is a great place to visit, with much to see. We will recommend a visit.
2023년 11월에 3박 숙박함
답변 제공: Aryan 님, 2023년 12월 2일
Dear Robert,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.Your kind words mean a lot to us and serve as a great source of motivation for our team. We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations.We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 - 좋아요

Tanya

2023년 11월에 1박 숙박함
답변 제공: Aryan 님, 2023년 12월 3일
Dear Tanya,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and well proportioned. Trouble with sink plug and rangehood which we reported and hopefully will be soon fixed. Enjoyed our stay.
2023년 10월에 3박 숙박함
답변 제공: Aryan 님, 2023년 12월 3일
Dear John,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent rooms and value for money
2023년 10월에 1박 숙박함
답변 제공: Aryan 님, 2023년 12월 3일
Dear Ken,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

David

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern, central location, Ricardo at the front desk was awesome re service (thank you!). Would stay there again.
2023년 10월에 4박 숙박함
답변 제공: Aryan 님, 2023년 12월 3일
Dear David,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

Lindy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Good quiet location. Close to shops and easy access to major sights.
2023년 10월에 2박 숙박함
답변 제공: Aryan 님, 2023년 12월 3일
Dear Lindy,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and comfortable but television sound stuck way too soft.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Xueyu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet during night
2023년 10월에 2박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 15일
Dear Xueyu, Thank you for taking the time to leave this feedback, we appreciate the kind words.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Staff were friendly & helpful. Will be staying here again
2023년 10월에 2박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 9일
Dear Kim, Thank you for taking the time to leave this review. We look forward to welcoming you back to the hotel.Warm Regards,Ricardo Phelan - Duty Manager

10/10 - 훌륭해요

Anansit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and service, the room very clean.
2023년 10월에 2박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 9일
Dear AnansitThank you for taking the time to leave this review, we look forward to welcome you back to the hotel. Warmest Regards,Ricardo Phelan - Duty Manager

4/10 - 별로예요

Narelle

출장 여행
별로예요: 객실의 편안함
Not happy the room I got this time it was small out of the way with a tiny balcony. I was charged more for this room than I did last time for a 1 bed apartment which I liked? This time I stayed 2 nights. Hotels.com charged my card $32 more for the Tuesday night compared to the Monday night - this was not shown at time of booking and was given no explanation for this.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Claire

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We thought by the advert we would have a room with a kitchen. A kettle & poorly equipped tea & coffee qualifies
2023년 9월에 7박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 16일
Dear Claire,Thank you for taking the time to leave feedback.I am saddened to hear that the expectations of the room was not up to your standard. After investigating this reservation you had booked a Queen Room which unfortunately does not come with a kitchen. Our Studio rooms and above come fully equipped with kitchens. Rest assured I want to apologize for the inconvenience's that was caused throughout the time with the replenishments of the tea and coffee. I have passed this information over to managementIf you have any other questions or concerns please don't hesitate to email me directly rphelan@tfehotels.com. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan

10/10 - 훌륭해요

Susan

2023년 9월에 2박 숙박함
답변 제공: Aryan 님, 2023년 12월 2일
Dear Susan,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the Ainsley football club, great venue, walking distance from here. 5 minute drive into the city or catch the light rail.
2023년 9월에 2박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 16일
Dear Paul, Thank you for taking the time to leave this feedback, very useful information for new people who are travelling through Dickson and need some places to check out.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan

4/10 - 별로예요

Kellie

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I booked for 3 people and was given a room with 1 queen size bed. The gentleman at reception was dismissive and sat with his headphones on listening to music. We called reception 5 times and he didn't answer because he had his headphones on. Based on customer service alone I would not stay here again.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Catherine

2023년 9월에 1박 숙박함
답변 제공: Ricardo 님, 2023년 10월 15일
Dear Catherine, Thank you for taking the time to leave this review, I happy to hear that it was a 5/5 stay ! I look forward to welcoming you back to the hotel again soon.Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Balcony in every room. Close to transport links. Quiet.
2023년 8월에 2박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 15일
Dear Martin, Thank you for taking the time to leave this review. We appreciate the feedback. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

6/10 - 괜찮아요

Dr Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Two Days in Central Canberra
The Adina in Dickson was functional in most ways. The Wi-Fi log in seems to be permanently a problem. So, when you ring to ask if there is an issue, they have an immediate work around. The parking is plentiful. Food options all need a vehicle other than the Ainslie Football Club
2023년 8월에 2박 숙박함

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스
Price
2023년 8월에 1박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 15일
Dear RaymondThank you for taking the time to leave this review, we appreciate the feedback.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 - 훌륭해요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place.
2023년 8월에 1박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 15일
Dear Stephen, Thank you for taking the time to leave this review, we appreciate the 5* I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 - 훌륭해요

Harvindef

2023년 8월에 2박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 15일
Dear Harvindef, Thank you for taking the time to leave this review, we appreciate the 5* I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and tidy ,staff very pleasant ,convenient to transport also quiet location .
2023년 8월에 3박 숙박함
답변 제공: Ricardo Phelan 님, 2023년 10월 15일
Dear Sandra,Thank you for the lovely feedback! We appreciate the kind words. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 - 훌륭해요

Lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s very clean and quiet!
2023년 8월에 1박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 19일
Dear Lynette,I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit at Adina Dickson Canberra. We appreciate your feedback as it allows us to grow our business.We take great pleasure in knowing that everything exceeded your expectations and that you had a highly positive experience with us. Our top priority is to ensure that our guests feel comfortable and receive exceptional service throughout their stay. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again.

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great quiet room, bed was nice and room had good blackout curtains. minor issues such as hotel did not have a record of some of the booking inclusions (Expedia included late check out and parking included), hotel did provided free parking after saying this (however advised me that it was not included with the booking and should have been extra). The room had a TV in the main area and the bedroom, the TV remote only controlled the main TV, it did not change the channels in the bedroom (no other remote was in the room). The bathroom had children sized towels. Beyond that was an enjoyable stay. I am likely to stay there again.
2023년 8월에 1박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 19일
Dear Adam, Thank you for taking the time to share your feedback with us. I am pleased to hear that you had an enjoyable stay with us. In regards to the housekeeping concerns you have raised, this has been addressed with our housekeeping manager, and we will strive to improve going forward. I would like to take this time to thank you for bringing this to our attention. I have passed on your feedback to our team and we cannot wait to welcome you again in the future.

8/10 - 좋아요

Azam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service
2023년 8월에 2박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 19일
Dear Azam, Thank you for taking the time to share your feedback with us. I am pleased to hear that you had an enjoyable stay with us. We are looking forward to welcoming you again in the future.

8/10 - 좋아요

Robert

Liam was very helpful. Cleaning staff were very helpful. Basement lift entrances were grubby.
2023년 7월에 7박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 19일
Dear Robert,Thank you so much for leaving a review of the hotel. Thank you for recognizing our staff, they are valuable assets and your satisfaction really serves as a great motivation to all of us. In regards to the housekeeping concerns you have raised, this has been addressed with our housekeeping manager, and we will strive to improve going forward. I would like to take this time to thank you for bringing this to our attention. I have passed on your feedback to our team and we cannot wait to welcome you again in the future.

8/10 - 좋아요

won

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Quite spacious & king size bed
very spacious & king size bed which is very comfortable to sleep. Only reason i didn't give a 5star review was a attitude of receptionist on front desk as i arrived . another person & i walked in same time , receptionist was talking over the phone without any eye contact nor any gesture to say hello for a couple of minutes
2023년 8월에 1박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 15일
Dear Won, We are overjoyed to learn that you had a wonderful time during your stay with us, and we want to extend our sincere appreciation for taking the time to share your experience. Upon reviewing your comments, I would like to extend my sincere apologies for any inconvenience you experienced during the check-in process. We are committed to continuous improvement, and your feedback will help us prioritize enhancing our customer service and staff training. We appreciate you bringing this matter to our attention. We eagerly await the opportunity to welcome you back in the near future.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was perfect with a lovely view, would definitely come back here
2023년 8월에 2박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 13일
Dear Melissa,We are delighted to receive your message! Thank you for providing us with your feedback. We take great pleasure in knowing that everything exceeded your expectations and that you had a highly positive experience with us. Our top priority is to ensure that our guests feel comfortable and receive exceptional service throughout their stay. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again!

10/10 - 훌륭해요

Robert 님, Eaglehawk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was comfortable and spacious, ideal for our requirements. Close to AIS and fast internet. Nearby restaurants were excellent.
2023년 7월에 4박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 12일
Dear Robert,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!

8/10 - 좋아요

Scott 님, Cranebrook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for three nights for work. Room was nice, staff was helpful and the location was good.
2023년 8월에 3박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 12일
Dear Scott,We are delighted to receive your message! Thank you for providing us with your feedback. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again.

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 12일
Dear Tracey,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!

4/10 - 별로예요

Craig

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I booked a queen bed and was given a room with 2 singles pushed together (no mattress over the top).was upgraded to a 1 bedroom room (thank you), but this was very dirty and had cigarette ash all over the balcony and the room stunk.This place needs a serious clean! Won’t stay again
2023년 7월에 4박 숙박함
답변 제공: Adina Dickson Canberra Team 님, 2023년 8월 13일
Dear Craig, Thank you for taking the time to share your feedback with us. In regards to the housekeeping concerns you have raised, we have promptly shared them with our team to ensure that we pay attention to these crucial details going forward. . We are committed to continuous improvement, and your feedback will help us prioritize enhancing our customer service and staff training. Please accept our sincere apologies for any inconvenience caused by this incident. We genuinely look forward to the possibility of welcoming you back in the future, and we assure you that we will make every effort to ensure your utmost comfort during your next stay.

10/10 - 훌륭해요

Jaswant

2023년 7월에 1박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 12일
Dear Jaswant,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!

2/10 - 너무 별로예요

Victoria

2023년 6월에 1박 숙박함
답변 제공: Vanessa 님, 2023년 7월 24일
Dear Victoria,Thank you for your feedback.Kind Regards,Vanessa Kleinschuster Receptionist

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked 2 x double beds, checked in and found only 1 x queen bed. Returned to check in and staff organised different room with 2 x single beds. However, beds were side-by-side with no gap, which made for very uncomfortable sleeping arrangements.
2023년 6월에 1박 숙박함
답변 제공: Adina Serviced Apartments Canberra Dickson 님, 2023년 6월 27일
Dear Michael,We express our gratitude for taking the time to complete our post-stay survey regarding your recent stay with us.We sincerely apologise for the unfortunate incidents that occurred during your stay. We strive to provide superior service to our guests and ensure that their visit is enjoyable. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. Rest assured that we will address the situation promptly with the appropriate managers.We look forward to the opportunity to accommodate you again in the near future and provide you with a more enjoyable experience.Best regards,Scharbel The Adina Serviced Apartments Team

4/10 - 별로예요

Lynette

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Won't be back.
Temperature in the room was stifling and air con didn't work effectively. Took 3 mentions to staff to get any action. Parking was an expensive add on. Lovely restaurant at the hotel nearby - would stay there next time.
2023년 6월에 3박 숙박함
답변 제공: Adina Serviced Apartments Canberra Dickson 님, 2023년 6월 22일
Dear Lynette,Thank you for sharing your review with us. We sincerely apologize for the inconvenience caused by the non-functioning air conditioner and the delay in service from our staff. We understand how important these amenities are for a comfortable stay, and we regret any discomfort you may have experienced.We appreciate your understanding and are glad to see that despite these issues, your overall experience was not negatively affected. Our team took immediate action to address the situation, and we're grateful that it didn't overshadow your stay with us.We are delighted to learn that you would consider staying with us again in the future. Your satisfaction is our top priority, and we assure you that we will strive to provide an even better experience during your next visit. We eagerly look forward to welcoming you back soon.Best regards,Scharbel The Adina Serviced Apartments Team

10/10 - 훌륭해요

Narelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Adina Serviced Apartments Canberra Dickson 님, 2023년 6월 22일
Hi Narelle,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,The Adina Serviced Apartments Canberra Dickson Team

8/10 - 좋아요

Jenny

2023년 6월에 1박 숙박함
답변 제공: Kimberly | Relief Duty Manager 님, 2023년 8월 12일
Dear Jenny, It is our pleasure to read your valuable feedback. It is a joy to know that our services and facilities were up to expectations. We were delighted to have you as a guest at our property, and we look forward to the next time you visit us.