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월드마크 바이 윈담 이슬라 무헤레스 여행 후기

3 out of 5
월드마크 바이 윈담 이슬라 무헤레스
Puerto de Abrigo S/N, Isla Mujeres, QROO

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 5개 이용 후기 중 3개" "
평점 8 - 좋아요. 5개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 5개 이용 후기 중 1개" "
평점 4 - 별로예요. 5개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 5개 이용 후기 중 0개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

domenica 님, Bassano del Grappa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relajante !
PMuy buenas instalaciones y personal muy amable

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Nice hotel, but still under construction
We have stayed at Villa Vera several times and we truly enjoy the property. It is currently under construction and thus not as enjoyable. Once it is complete, I am sure it will be refreshed and hopefully have more guests making the resort more lively. A few recommendations would be 1. Extend Wifi to all the rooms 2. Ensure the swim up bar is manned regularly with lively bar tenders 3. Update the activities list in the lobby and have the workers actually help the guests determine which activities to partake (office staff were friendly but do not go out of their way to help guests). 4. Maybe refresh the music selection around the pool to be more tropical with Bob Marley, etc. Again, it is currently under construction and maybe Worldmark is planning a whole new vibe. The grounds are beautiful and just needs some livening up.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel was under renovation while I was there, but didnt affect the stay. Very helpful staff.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A reservation that should have never gone through.
My girlfriend and I decided to book an 8 day vacation via Expedia.... We were in Mexico City and decided on a flight and hotel package.... The flight was with AeroMexico and was fine... When we got to Isla Mujeres, we asked the taxi driver to take us to the WorldMark Hotel... The trouble began when he didn't know where that was... After asking a couple of people. he took us to a place called Villa Vera... When he dropped us of at the lobby... we walked in to find a man obviously surprised to see us... It turns out they had no record of our reservation, no internet, they were under construction and we had no way of contacting Expedia to let them know of the situation. He gave us a room, warned us not to get into the pool because of some chemicals they had just put in, and said goodbye... I can't express to you the disappointment we felt... To top things off, later that night someone with a flashlight started to rattle the doorknob of our hotel... I yelled out in surprise and they left. Getting woken up in the middle of the night in a vacant hotel was anything but pleasant... I figured and reassured my girlfriend that it was probably security. The next day, I got a chance to talk to the manager. The man who tried to 'break in' was indeed a security guard who didn't know there were guest staying. We had construction workers throughout our stay, noise in the mornings... The list goes on... In the end, the staff was friendly and we tried to make the best of our situation...

10/10 - 훌륭해요

Sara 님, OK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with good location
Hotel was great. The staff was very nice and tended to our every need. Location is right in the middle of island so not too far from anything. Not on the beach but still had a view of the port with the yachts. Nice pool with bar. They were remodeling when we were there so can't wait to see the improvements. Rooms were cool and clean and each day we had a different animal made out of towels sitting on the bed... If gave it a special touch.