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베스트 웨스턴 유니버시티 인 여행 후기

3 out of 5
베스트 웨스턴 유니버시티 인
90 E Main Street, Canton, NY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 619개 이용 후기 중 334개" "
평점 8 - 좋아요. 619개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 619개 이용 후기 중 63개" "
평점 4 - 별로예요. 619개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 619개 이용 후기 중 14개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Sebin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convinient
It was the only decent hotel near Canton.
2019년 1월에 2박 숙박함
답변 제공: Stephanie 님, 2019년 2월 6일
Thank you for taking the time to fill out our survey on your recent stay with us. We hope to welcome you back again soon!

8/10 - 좋아요

DONGKWON 님, 분당

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Canton
조식이 포함되었으면 더 좋았을듯. 대체적으로 만족합니다.

10/10 - 훌륭해요

Kelsie 님, Syracuse

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice golf course
2024년 4월에 1박 숙박함

8/10 - 좋아요

Debbie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy outside early in the morning but other than that it was great.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mikayla

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, clean, and convenient.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Irina Smith, Guest Service Manager 님, 2024년 4월 14일
Dear Maureen, Thank you for taking the time to complete the survey, we appreciate that a lot. We hope you had a great stay and we are looking forward to see you again!

10/10 - 훌륭해요

joann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All around great accommodations
2024년 3월에 2박 숙박함
답변 제공: Irina Smith, Guest Service Manager 님, 2024년 4월 14일
Dear Joann, Thank you for taking the time to leave this positive feedback, we really appreciate that. We are extremely happy you had a good stay and we are looking forward to see you again.

10/10 - 훌륭해요

Dawn

가족 여행
Great property, clean room. Friendly staff. Very close to the college which is just what we needed.
2024년 3월에 1박 숙박함
답변 제공: Irina Smith, Guest Service Manager 님, 2024년 3월 29일
Dear Dawn, Thank you very much for taking the time to leave this positive feedback, we appreciate that a lot. Getting feedback from our guests helps up improve so we can keep making everyone happy. We are looking forward to your next visit.

8/10 - 좋아요

Kimberly 님, Peru

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, was close to suny canton for our event. Kids running up and down the hall late at night was annoying and there was a weird smell but other than that it appeared clean. Nice bag breakfast in the am for award members. Nice workout area and pool/hot tub. Would stay again.
2024년 3월에 1박 숙박함
답변 제공: Irina Smith, Guest Service Manager 님, 2024년 3월 27일
Dear Kimberly, Thank you for taking the time to leave this feedback, we appreciate that a lot. I apologize for the inconvenience and the noise you had to deal with, I wish I could go back in time and fix it. I really hope you enjoyed everything else during your stay. Looking forward to see you again!

10/10 - 훌륭해요

Jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so friendly. Everything was great!
2024년 3월에 2박 숙박함
답변 제공: Irina Smith, Guest Service Manager 님, 2024년 3월 27일
Dear Jacob, Thank you very much for taking the time to leave this positive feedback. We are extremely happy you enjoyed your stay and had a great time. We hope you will be back and see us again soon!

10/10 - 훌륭해요

Faye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, relaxed atmosphere.
2024년 3월에 1박 숙박함
답변 제공: Irina Smith, Guest Service Manager 님, 2024년 3월 27일
Dear Faye, Thank you for taking the time to leave this positive feedback. It was a pleasure to have you staying with us, I hope you guys had fun. We are looking forward to see you again!

4/10 - 별로예요

alexander

좋아요: 청결 상태
i am a Dr at the local hospital and worked overnight. I did not get back until 0800. I requested some extra sleep time for check out and was not allowed. I understand it was busy, but all i needed was one hour to get some extra sleep.
2024년 2월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2024년 2월 8일
Dear Alexander, Thank you for letting us know about the issue you had during your stay, it is very important for us to know about incidents like that so we can work on it and try to avoid them next time. Now with the hockey season, the property is sold out for every Thursday through Sunday, I wish we could've helped you by accommodating a later check out but since our check in time is 3pm, that would be a little bit unfair to the guest who checked in after you. I agree it was an unpleasant situation but in cases like that late check out requests are based on availability. I'm really sorry sir we could not accommodate that one.

10/10 - 훌륭해요

Meghan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean, staff was welcoming and friendly.
2024년 2월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2024년 2월 8일
Dear Meghan, Thank you for your positive feedback, we appreciate that a lot. I'm glad you had a nice stay with us and now we are just looking forward to see you again!

10/10 - 훌륭해요

Robert

출장 여행
Staff was very friendly and helpful. Restaurant was very good, with decent pricing
2024년 1월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2024년 1월 31일
Dear Robert, Thank you for taking the time to leave this positive feedback. It is very important for us to know that we are providing our guests with good service. We hope you will be back and see us again soon.

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Place to stay
First trip since becoming disabled. From arrival to leaving all of my needs were succeeded by hotel staff.
2024년 1월에 3박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2024년 1월 16일
Dear Carla, Thank you for taking the time to leave this positive feedback, we are extremely happy you enjoyed your stay with us. We are looking forward to see you again!

10/10 - 훌륭해요

Ramona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2024년 1월 31일
Dear Ramona, Thank you for taking the time to complete the survey, we really appreciate that. We hope you had a great stay and we are looking forward to see you again.

8/10 - 좋아요

Gwendolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 12월 27일
Dear Gwendolyn, Thank you very much for taking the time to complete the survey, we appreciate that a lot. We are glad you had a good stay and we are looking forward to see you again.

10/10 - 훌륭해요

Norazon

2023년 12월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 12월 18일
Dear guest, We really appreciate you completing the survey, it is very important for us to know that our guests had a great stay. We hope we will see you again soon.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom is a bit small. Toilet is very close to the sink and tub. Other than that everything is good.
2023년 11월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 15일
Dear Thomas, Thank you for taking the time to leave this feedback ,we appreciate that a lot. We are glad you enjoyed your stay and we are looking forward to see you again!

2/10 - 너무 별로예요

Karl

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Another pool/hot tub out-of-order....
Birthday Trip for my wife.Her one request, a decent Hotel with a hot tub. Booking only offered non-refundable. After checking in we found out the pool/hot tub has been broken for months."Waiting on a part", ya, ok, heard that before. This is repeatedly an issue on this site...advertising amenities that are not actually available.
2023년 11월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 14일
Dear Karl, Thank you for your feedback, we really appreciate that. You are right, our pool and hot tub are out of order since last week because of one of the heaters. The maximum water temperature for spa pools shall not exceed 104 degrees Fahrenheit, at this point the water in our pool in not even 60 degrees unfortunately, but we are working on that. We prefer to be honest with our customers about the issues on the property and I feel really bad about not being able to provide our guests with all 100% of our services but we are trying to fix it so we can make our guests happy. I apologize for all the inconvenience and I hope there still are some things which you liked about our hotel.

6/10 - 괜찮아요

Kristen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 7일
Dear Kristen,Thank you for completing the survey regarding your recent stay with us. If there's something we could improve about our service, we would appreciate a lot if you share that with us. We hope you will be back and give us a chance to provide you with a better service.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i thought i had requested a queen bed but our room had 2 double beds instead. not a big deal but inconvenient. otherwise, everything was excellent about our stay.
2023년 11월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 7일
Dear Brian, Thank you for taking the time to leave this feedback, we really appreciate that. I remember you calling the front desk wondering what room type you had booked so I double checked your Expedia confirmation and unfortunately it did say that you booked a non smoking standard double with 2 double beds. It probably was a system glitch and I feel really bad for that. I wish we could've moved you to the room type you originally wanted so your stay would be even better. I am glad everything else was good and now we are just looking forward to see you again. Thank you for your review again and have a great day!

8/10 - 좋아요

Page,

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, nice staff, good food.
2023년 11월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 3일
Dear Page, Thank you for taking the time to leave this positive feedback, we appreciate that a lot. We are extremely happy you had a good time staying with us so we are hopping to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was small but loaded with all the right amenities and comfy bed
2023년 10월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 1일
Dear guest, Thank you for taking the time to leave this feedback, we appreciate that a lot. Our design team is working on room updates so hopefully we can surprise you with new arrangements pretty soon. Looking forward to see you again!

10/10 - 훌륭해요

James

2023년 10월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 1일
Dear James, Thank you for completing the survey, it is very important for us. We hope you had a good stay and will be back soon to see us again.

8/10 - 좋아요

Kameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn’t the comfiest room to stay in, but the amenities were really nice. Overall enjoyed our stay.
2023년 10월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 11월 1일
Dear Kameron, Thank you for taking the time to leave this positive feedback, we really appreciate that. We are glad you enjoyed your stay and we are looking forward to see you again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 23일
Dear guest, Thank you for taking the time to complete the survey. Your feedback helps us to become better and provide our future guests with better experience. We hope you will be back and see us again soon.

10/10 - 훌륭해요

Maria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 10월에 3박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 18일
Dear Maria, Thank you for taking the time to complete the survey, we appreciate that a lot. We hope you had a great stay with us and we are looking forward to see you again.

8/10 - 좋아요

Paul

2023년 10월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 18일
Dear Paul, Thank you for taking the time to complete the survey. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and competent staff, comfortable beds
2023년 10월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 10일
Dear Dean, Thank you for taking the time to leave this positive feedback. It is very important for us to know that we can provide our guests with good service and make them feel like home. We hope you will be back and see us again soon!

10/10 - 훌륭해요

Kevin

연인과의 여행
Didn’t like the tv
2023년 10월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 10일
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

william 님, goldens bridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel next to St Lawrence University
2023년 10월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 10일
Dear William, Thank you for taking the time to leave this positive feedback, we really appreciate that. We hope you had a great time with us and we are looking forward to see you again soon!

10/10 - 훌륭해요

Kevin

2023년 9월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 23일
Dear Kevin, Thank you for taking the time to complete the survey, we really appreciate that. I hope you had a great time staying with us and we are looking forward to see you again!

10/10 - 훌륭해요

Lauri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 3일
Dear Lauri, Thank you for taking the time to complete the survey, we really appreciate that. We hope you had a great stay and that you will be back and see us again soon. Thank you for your feedback!

10/10 - 훌륭해요

Thomas

2023년 9월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 10월 18일
Dear Thomas,Thank you for taking the time to complete the survey, we really appreciate that. We are extremely glad you had a good stay and we are looking forward to see you again!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
2023년 9월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 23일
Dear Karen, Thank you for taking the time to leave this positive feedback, we really appreciate that. We hope you had a great stay with us and that you will be back soon and see us again.

10/10 - 훌륭해요

Jim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Danielle the front desk clerk was excellent. She had a line out the door and some of the customers were not as friendly. Danielle did not let them get to her and was calm and collective with every check in. I will be trying to recruit her for my company in Canton.
2023년 9월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 16일
Dear Jim, Thank you for taking the time to leave this positive feedback, we really appreciate that. We are so glad to know that our team members provide our guests with great service. We are looking forward to see you again so we can surprise you even more.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 9월에 3박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 20일
Dear Kevin, Thank you for taking the time to leave this positive feedback, we really appreciate that. It is very important for us to know that we provide our guests with good service and make their stay amazing. We hope to see you again soon!

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was very clean and staff was very nice and pleasant. Had a great stay. Will be back
2023년 8월에 3박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 8일
Dear Joseph, Thank you for taking the time to leave this positive feedback. It makes us really happy to know that our guests had a great time staying with us. Looking forward to see you back!

8/10 - 좋아요

Liam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 9일
Dear Liam, Thank you for taking the time to complete the survey, we really appreciate that. We hope you had a good time staying with us and we hope to see you soon so we can provide you with even better service.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice. Beds comfortable. Room musty and damp.
2023년 8월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 7일
Dear guest, Thank you for taking the time to leave this review, we appreciate that a lot. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Rosa Aura

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very clean
2023년 8월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 9일
Dear Rosa Aura, Thank you for taking the time to leave this positive feedback, we appreciate that a lot. We are very glad that you had a good time staying with us and we hope you will be back and see us again soon.

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 9일
Dear Ellen,Thank you for taking the time to complete the survey. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Ni-Ima

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
I just wish they could accommodate me better with a late check out
2023년 8월에 2박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 9일
Dear Ni-Ima, Thank you for taking the time to leave this feedback, we really appreciate your honesty. We are trying to accommodate all our guests requests but sometimes when the hotel is fully booked for 2 or more nights in a row we can't really guarantee late check out for our guests just because it would be unfair to the other guests who arrived for the normal check in time and their room is not ready yet. I do apologize for not being able to accommodate that for you and I hope everything else besides that was good. We hope you will be back soon!

10/10 - 훌륭해요

Eric 님, Bronx

2023년 8월에 3박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 14일
Dear Eric, Thank you for taking the time to complete the survey, we really appreciate that. We are glad you had a great stay and we are looking forward to see you again!

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding
2023년 8월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 9일
Dear Timothy, Thank you for taking the time to leave this positive feedback, we really appreciate that. We hope you had a great time staying with us and we are looking forward to see you again.

8/10 - 좋아요

Amy

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 6일
Dear Amy, Thank you for completing the survey, our team really appreciates that. We are glad you had good time staying with us so now just looking forward to see you again!

10/10 - 훌륭해요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2023년 8월에 7박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 6일
Dear Mayra, Thank you for your feedback. We hope you will come back soon!

8/10 - 좋아요

Marisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 6일
Dear Marisa, Thank you for completing the survey. We hope you will come back soon so we can provide you with even better service to make you happier and get the highest score to understand that we are following the right direction.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Irina Smith Guest Service Manager Best Western 님, 2023년 9월 6일
Dear Douglas, Thank you for this high score, it makes us extremely happy. That is a great feeling to realize that we provide our guests with good service and make them happy. Looking forward to see you again!