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퀘이사이드 바이 어번 스페이스 여행 후기

4 out of 5
퀘이사이드 바이 어번 스페이스
Bute Place, Cardiff, Wales

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 136개 이용 후기 중 80개" "
평점 8 - 좋아요. 136개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 136개 이용 후기 중 12개" "
평점 4 - 별로예요. 136개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 136개 이용 후기 중 2개" "

8.8/10

청결 상태

8.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Brigitte

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location on Cardiff Bay, near the Senedd, the restaurants and Torchwood HQ. Our sat nav had trouble finding the affiliated car park but we got there in the end.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Inge

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet. Clean appartment. We've enjoyed our stay.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 객실의 편안함
Weekend break
Excellent stay once again! . Great communication, great apartment will definitely stay again!
2024년 2월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2024년 3월 15일
Dear Helen,Thank you so much for your kind review - we hope to welcome you back again soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2024년 2월 16일
Dear Robert,Thank you for your kind review, we hope to see you again soon.

8/10 - 좋아요

Lei

좋아요: 청결 상태, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2024년 2월 16일
Dear Lei,Thank you very much for your kind review, we hope to welcome you back in the future.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to dining
2024년 2월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2024년 2월 16일
Dear Michael,Thank you for your kind review, we hope to see you in the future!

4/10 - 별로예요

Osian

별로예요: 청결 상태
Overall good but bloodstain on bathroom floor and staff member repeatedly walked inn without knocking
2024년 2월에 2박 숙박함

8/10 - 좋아요

Hendrik

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location
2024년 2월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2024년 2월 16일
Dear Hendrik,Thank you for your kind review, we hope to see you in the future!

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time staying here and will book here again if staying in Cardiff Bay. Comfy and clean. Everything you need is in the apartment. Sainsbury’s next door which is really handy, a minutes walk to all the bars and restaurants. There is also a bus stop under a minutes walk which takes you right into Cardiff Centre
2024년 1월에 3박 숙박함
답변 제공: The Reservations team 님, 2024년 2월 2일
Dear Sharon,Thank you very much for your lovely review, we are so happy that you enjoyed your stay with us. we cant wait to welcome you back.

6/10 - 괜찮아요

RJ

출장 여행
좋아요: 청결 상태, 객실의 편안함
Bad property management !
Didn’t receive an email about access to the flat . Tried to call several times, no one answered or bothered to call back . Dismal customer service !
2024년 1월에 3박 숙박함
답변 제공: The Reservations team 님, 2024년 2월 2일
Dear RJ,Thank you very much for taking the time to leave us this feedback - all feedback is necessary for us to better our selves as a business. apologies for you having these issues, we really do care about our guests and are very sorry you didn't receive this service.

8/10 - 좋아요

anthony

2024년 1월에 3박 숙박함
답변 제공: The Reservations team 님, 2024년 1월 18일
Dear Anthony,Thank you very much for your kind review.

6/10 - 괜찮아요

Adam

단체 여행
별로예요: 청결 상태
Did the job for a lads trip
Basic apartment, but you get what you pay for. Beds were comfy and clean towels provided. 20 min walk to the city center. Mold in the shower in the en-suite. Some renovations going on a the moment so all the floor is covered in plastic. A very rude awakening on our last day when we had drilling right outside our room at 0830, zero consideration for guests staying. Lots of noise from other guests in the evenings.
2023년 11월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2023년 12월 4일
Dear Adam,Thank you for taking the time to leave us feedback - I do apologise about the work being done in the building disturbing you during your stay. regarding the shower this will be passed onto the relevant department to ensure these things are being picked up.

8/10 - 좋아요

Geraint

2023년 11월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 12월 4일
Dear Geraint,Thank you for your review.

8/10 - 좋아요

Simon

2023년 10월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 31일
Dear Simon,Thank you very much for your review, we hope to welcome you back in the near future!

10/10 - 훌륭해요

Sharon

2023년 10월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 25일
Dear Sharon,Thank you very much for your kind review, we hope to welcome you back soon!

10/10 - 훌륭해요

Lisa

2023년 10월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 25일
Dear Lisa,Thank you very much for your lovely review,we hope to welcome you back in the future!

6/10 - 괜찮아요

Lynn

2023년 9월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Lynn,Thank you very much for your review.

10/10 - 훌륭해요

Victoria

2023년 9월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Victoria,Thank you very much for your lovely review, we hope to see you again in the near future!

10/10 - 훌륭해요

Brad

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, just needs more plugs arou.d the room, eg either side of the bed and by the TV area
2023년 9월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Brad,Thank you very much for your lovely review, i will be sure to pass your feedback onto the relevant departments.We hope to welcome you back in the near future!

8/10 - 좋아요

Amiee

연인과의 여행
Easy access after long process to get in
2023년 9월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Amiee,Thank you for your review, we hope to welcome you back in the near future!

10/10 - 훌륭해요

Abbie

단체 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Abbie,Thank you very much for your lovely review, we hope to welcome you back in the near future!

6/10 - 괜찮아요

Maria

좋아요: 청결 상태
Not enough hot water for the shower. Kitchen condition needs a little upgrading.
2023년 9월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Maria,Thank you very much for your feedback i will be sure to share it with the team.

10/10 - 훌륭해요

Mr

2023년 9월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Guest,Thank you very much for such a lovely review, we hope to welcome you back in the future.

8/10 - 좋아요

Louise

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location - if you can find it!
Great, clean apartment in a fab location down on the quay. About 25 mins walk into Cardiff centre. We had apartment 7, with a view of the Millennium Centre and down towards the quay. The difficulty with being on this side of the building was the 6am deliveries to the Sainsbury’s Local below. Don’t expect a lie in! Finding the apartment was a trial and not what we needed after 4 hours on trains. Despite what looked like good instructions we spent 20 mins in the area and had to make a call to get extra info. Once you know it’s above the Sainsbury’s it’s simple to find, but the postcode covers a big area and the spot in the map linked in instructions shows the building on the wrong side of the road. While clean, the space needs some good maintenance. The loo flush was unreliable, bedroom door handles not working and chain not attached to the plug meant using a knife to let the water out. The windows don’t shut properly either, making it draughty. Despite the issues, this was a great spot for a family city break. We loved the dining options at Mermaid Quay and the space to relax after a day of sight-seeing. Sorting better location instructions - a What3Words would nail it - would have got us off on a better footing!
2023년 8월에 3박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Louise,Thank you very much for your review, we appreciate all feedback and this will be passed onto the relevant departments.We hope to welcome you back in the future!

10/10 - 훌륭해요

Hazel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I cannot rate this property highly enough.Apartment was spacious clean and exceeded my expectations. Fully equiped kitchen fridge/freezer oven /hob microwave, washing mch/dryer and dishwasher....what more could you need. I would definitely recommend this apartment and hope to return soon.
2023년 8월에 4박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Hazel,Thank you for such a lovely review, we hope to welcome you back soon.

10/10 - 훌륭해요

Jocelyn

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: The Urban Space Team 님, 2023년 10월 20일
Dear Jocelyn,Thank you for your kind review.

4/10 - 별로예요

Frank

별로예요: 청결 상태, 객실의 편안함
Great location
The apartment was in the perfect location with a fast charger outside the door and discounted parking nearby. However the apartment could do with a good clean and checking before renting. There was only a very rusty frying pan, no trays for the oven, only1 fork between the two of us and the tv didn’t work. The person on the phone was excellent and did her best to rectify the faults all except the tv which couldn’t be fixed until Monday. Not her fault. We cut our stay short and left on Saturday morning a day early. We were very disappointed.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Great apartment in a fabulous location
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Darren

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to the bay. Stones throw from a local supermarket, the millennium centre. Good communication and simple access to get into apartment. Great that they offer discount parking which was just across the road. Apartment clean and tidy and ideal for a few days away in Cardiff,especially for the Cardiff bay area. The apartment was a little dark,with very little natural light but thankfully didnt spend much time in the room. So wasn't an issue.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 객실의 편안함
Only problem was finding the way in to the property but once we phoned good instructions over the line.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Callum

2023년 7월에 2박 숙박함
답변 제공: Dear Guest, Thanks for taking your time to leave 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

8/10 - 좋아요

Aravindan

2023년 7월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

Redwan

2023년 7월에 3박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

Katherine

2023년 7월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

8/10 - 좋아요

Josephine

Weekend away
The flat could do with up dating. Did not sleep at all as the mattress had lost its spring had a dip in it very uncomfortable to lie on Hanse no sleep. We had no hand towels at all and no floor mats the shower and bathroom floor was very slippery and I nearly fell down
2023년 7월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,We are sorry to see you encountered some issues while staying with us, please note we have forwarded all issues onto our operations team who will look into this and action any issues to prevent any reoccurrence.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

JUDITH 님, CHESTERFIELD

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Apartment was excellent (although Apt 34 overlooks a 24hr Premier Store that did seem to attract some early hours noise issues). Entry is situated between Sainsburys Local & Well Pharmacy). The location excellent also. - Mermaid Quay is just round the Corner. The parking agreement with Q Park (just over the road) is spot on - we liaised with them & they said they would supply extra discount vouchers if we needed to exit more than once per day. My only issues were that I had to chase Urban Space for access codes to the premises which were not given until less than 24 hours before travel. As a very organised person I found that stressful. Also, having given them a 3pm arrival but arriving over an hour early I rang to ask if the Apartment was ready but they checked & I was told not until the time specified. We had no issue with this & went for a Coffee but on arrival at 3.05pm we were told it was still not ready as they had been given an arrival time of 4pm. This left us waiting in the Lobby for over 30 mins. Urban Space staff were very friendly by phone, as was Roberto who met us at the Apartments. I would have no issue booking with Urban Space again in the hope they've just tweaked the Admin side for next time.
2023년 6월에 3박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

2/10 - 너무 별로예요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The property was very clean and admin booking was excellent; however, the first night we both had an awful sleep as the mattress which has springs on one side, was placed on the bed upside down, hence the uncomfortably night. When I turned the mattress the correct way the next morning, it was filthy and a huge burn mark, which is probably why it was the wrong way around. I have photos to show if required.
2023년 6월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest, We are sorry to see you encountered some issues while staying with us - Please note all issues have been passed onto our operations team who will action these to prevent any future reoccurrence.

10/10 - 훌륭해요

Brian

2023년 6월에 4박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

Samantha

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful Time in this appartement. It was really rommy and confortable.
2023년 6월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

8/10 - 좋아요

Robert

좋아요: 청결 상태
Great location, spacious flat
Very nice flat! Spacious, has a balcony. Kitchen was decent, could use a few more utensils for cooking and such. Good communication and easy chk in process. Very good location! Easy bus ride or walk up to city centre. Was rather hot inside the flat and the fan did not work. All in all, good stay and would recommend.
2023년 6월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

Mies Kelly

2023년 6월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 객실의 편안함
Excellen5 apartment, superb location
A superb apartment in a great location! I had a studio but it was perfectly good for one or possible two with a double bed, a 2 seater # Settee a large wardrobe and a well fitted kitchen plus double doors onto a good size balcony (a unique ana panoramic view of three brick walls but if you want a nice view you have to pay for it). Improvements? They provide a starter kit of tea, coffee & sugar but some washing up liquid and a sponge would have been useful as I had to go out and buy them (Sainsbury's next door & Tesco round the corner).
2023년 6월에 3박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. We traveled with our 1.5 year old and stayed in an apartment with a separate bedroom. The flat was everything we needed and our toddler loved watching out the window at everything going on below. We would stay here again.
2023년 5월에 5박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

MISS S

좋아요: 청결 상태, 객실의 편안함
Central apartment - convenient and affordable
Fantastic location right on the bay, clean and comfortable apartment. Easy initial access through key code and affordable parking £6/ day provided in nearby multi story. Highly recommended
2023년 5월에 3박 숙박함
답변 제공: Reservations Team 님, 2023년 7월 25일
Dear Guest,Thanks for taking your time to leave a review regarding your stay. We are happy to see you enjoyed your time with The Urban Space & would love to welcome you again in the near future.

10/10 - 훌륭해요

Cara

좋아요: 청결 상태, 객실의 편안함
The apartment is conveniently located with nice restaurants and a carpark nearby. It is also clean and spacious for 2 of us. The bed and pillows are comfortable too. It would be perfect if the oven glove is more heat resistant.
2023년 5월에 3박 숙박함

8/10 - 좋아요

Helen

좋아요: 청결 상태, 객실의 편안함
Would stay again
Fantastic location, easy check in, clean and comfortable. However, the property is looking slightly tatty through use
2023년 5월에 3박 숙박함

8/10 - 좋아요

Joshua

2023년 5월에 2박 숙박함
답변 제공: The reservations team 님, 2023년 5월 22일
Dear Joshua,Thank you for your lovely review,Kind regards

10/10 - 훌륭해요

George

2023년 5월에 2박 숙박함
답변 제공: The reservations team 님, 2023년 5월 22일
Dear George,Thank you for your lovely review, we are happy you enjoyed your stay here with us.Kind regards,

10/10 - 훌륭해요

Maj

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great value for the money, spent 2 nights in this apartment. excellent communication from Tia, everything was prepared, got a discount that saved me £18 for the parking. Definitely would use it whe i go back to Cardiff. Great service. Well done!
2023년 5월에 2박 숙박함
답변 제공: The reservations team 님, 2023년 5월 22일
Dear Maj,Thank you very much for your kind review, we are pleased to hear that you enjoyed your stay with us.We are happy the discount helped save you some money, We look forward to seeing you in the future.Kind regards,