숙박 시설 구내
예약 가능 여부 확인

크라운 호텔 여행 후기

4 out of 5
크라운 호텔
Wetheral, Carlisle, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 721개 이용 후기 중 388개" "
평점 8 - 좋아요. 721개 이용 후기 중 204개" "
평점 6 - 괜찮아요. 721개 이용 후기 중 80개" "
평점 4 - 별로예요. 721개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 721개 이용 후기 중 15개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful location.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 4월 14일
Hi Scott, Thank you for taking the time to leave us your feedback. We hope you have a lovely weekend. Kind Regards, The Crown Team

10/10 - 훌륭해요

Prachi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist Maisie (I hope I got the spelling right) is lovely and super helpful. All the catering staff are also great. Love the location near the viaduct. The gym and fitness centre is also great!
2024년 3월에 3박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 4월 7일
Thank you for your lovely comments about Maisie, we have already passed those on to her and the rest of the team. We hope to welcome you back again soon. Kind Regards, The Crown Team

10/10 - 훌륭해요

JM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super hotel. Delicious food. Two different places to eat with different menus. Decor is modern and recently done. Place is immaculate. All staff are outstanding - special shout out to Maisy in the restaurant - so attentive and endlessly energetic!
2024년 3월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 4월 7일
Hi JM, Thank you for your wonderful comments regarding your stay. We have passed your compliments on to Maisie. We look forward to welcoming you back again in the future. Kind Regards, The Crown Team

8/10 - 좋아요

Johnno

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our second stay here and we returned because we were very impressed last time. The check-in process was very smooth and efficient. Staff were polite, professional and helpful. The room, reception, bar and leisure club were very clean and bright. Food was tasty and well presented. The only thing that was a little disappointing was the free WiFi. It would hardly connect and once it was connected it was very slow. Improve that and it would be a 5-star review.
2024년 3월에 1박 숙박함
답변 제공: The Crown Team 님, 2024년 3월 9일
Hi Johnno, Thank you for leaving us your feedback and wonderful comments about our staff and the facilities. We will be looking into ways we can better improve the WiFi reception around the hotel. We hope you have a wonderful day. The Crown Team

10/10 - 훌륭해요

NICHOLAS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in a nice village
2024년 3월에 1박 숙박함
답변 제공: The Crown Team 님, 2024년 3월 9일
Hi Nicholas, Thank you for taking the time to leave us your wonderful feedback. Kind Regards, The Crown Team

10/10 - 훌륭해요

julia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay at the hotel definitely be back
2024년 2월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Julia, Thank you for leaving us such wonderful feedback. We look forward to welcoming you back in the future. Kind Regards, The Crown Team

6/10 - 괜찮아요

Leigh

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The overall hotel was lovely. We had a room above the kitchen, which was very noisy late into the night. And this morning we were woken up at 5.30am with the noise from the washing machines ans tumble dryer. The staff were very pleasant but unorganised
2024년 2월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Leigh, Thank you for taking the time to leave us your valuable and honest feedback. We are sorry to hear about the noise disturbance. We have taken this feedback seriously and spoken to our staff regarding this to ensure it does not happen again. We are pleased to know that you found our staff pleasant. Kind Regards, The Crown Team

10/10 - 훌륭해요

Helen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were amazing nothing is too much trouble , the food is not cheap but it’s incredible quality and the facilities are fantastic
2024년 2월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Helen, Thank you for your lovely comments on our staff, we will be sure to pass this on to them. We look forward to seeing you again in the future. Best wishes, The Crown Team

6/10 - 괜찮아요

Steven

출장 여행
Mr Potts
Nice breakfast but yoghurts not cold, shower pressure questionable but over all not bad, note parking van be tight.
2024년 1월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Mr Potts, Thank you for taking the time to leave your honest feedback as it is valuable to us. Kind Regards, The Crown Team

6/10 - 괜찮아요

DR M R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overall
My only issue here was the next door dog barking and making noises early morning barking ruined my sleep and i couldnt go back to sleep before check out. So made the next day very difficult. lovely overall
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Dr M R., Thank you for taking the time to leave us with your honest feedback. We do apologize for the barking dog which affected your sleep. As we are a pet-friendly hotel, we do understand that these things can occur. We would hope to welcome you back again in the future, we would be more than happy to put you in one of our cottage rooms, which would be away from pets. Kind Regards, The Crown Team

6/10 - 괜찮아요

Donna

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Donna, Thank you for leaving us your feedback. We hope to see you again in the future. The Crown Team

10/10 - 훌륭해요

Greg

2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Thank you Gregg. Kind regards, The Crown Team

8/10 - 좋아요

Norma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick overnight stay
It was nice to stay in the older part of the hotel , rooms were warm and clean . Disappointed that there was no note paper to write as the heating system woke me during the night and I had the urge to write ! Staff were enthusiastic and helpful
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Norma, Thank you for taking the time to provide us with your honest feedback. Because of this, we will look into providing notepads for the future. Kind Regards, The Crown Team

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Thank You for your wonderful review Anthony, We look forward to seeing you again in the future. Kind regards, The Crown Team

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great Escape.
We come here when we can and just love the place. The young lad on reception was really helpful when all the trains were cancelled, going the extra mile getting us a cab.
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Alan, Thank you for your lovely comments regarding our reception team. We are thrilled to hear he could help you out. Have a wonderful day. The Crown Team

10/10 - 훌륭해요

laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely cleaning hotel, room was lovely and bed very comfy
2023년 12월에 2박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Laura, Thank you for your lovely comments. Best wishes, The Crown Team

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 3월 9일
Thanks Charles, Best wishes, The Crown Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Thank you Robert! Look forward to seeing you again soon. Best wishes, The Crown Team

6/10 - 괜찮아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight Xmas shopping trip
2023년 12월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Thank you for your feedback, Phillip. Have a lovely day. The Crown Team

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had another great stay
2023년 11월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Thank You, Michelle. We look forward to welcoming you back again soon. Kind Regards, The Crown Team

10/10 - 훌륭해요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our suite was beautiful the staff were very friendly and accommodating food was amazing
2023년 11월에 2박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Joanne, We are thrilled to read your comments regarding our staff here. We look forward to seeing you again soon. Kind Regards, The Crown Team

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel very good location only a few minutes off the M6. Nice leisure facilities is a very nice bonus.
2023년 11월에 1박 숙박함
답변 제공: The Crown Hotel Wetheral 님, 2024년 2월 25일
Hi Simon, We are thrilled to see you took full advantage of our leisure facilities. We look forward to seeing you again soon. Kind Regards, The Crown Team

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sympathetic staff when I had a problem with my car. Could do with two breakfast options!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing food, great room lots of light and brilliant views. Very clean and comfortable. Only 2 small problems to make perfect are shower water pressure is hilariously low and TV has bad signal but not such a problem really.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely location
Very comfortable room, excellent breakfast and spa facilities. Friendly and helpful staff
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel in small village, room was very warm, but ceiling fan and also fan provided if required. Both had an excellent sleep, breakfast was tremendous with very wide variety of choice. Will return here.
2023년 11월에 2박 숙박함

8/10 - 좋아요

julia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good food in bar, but also 15 mins walk into next village and at Fantails.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We had an issue when checking in. We were told we did not have breakfast included but this was in writing on our reservation. They did eventually supply breakfast.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hazel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stopover to Scotland
We stayed here as a stopover on our way to Scotland. It was 5 mins off M6 yet a lovely quiet place to stay. Restaurant food good. Breakfast lovely and great choice. Room was clean, warm and had everything needed.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Weekend away
Weekend stay. A few problems with room,but all resolved by the reception staff. 2 single beds pushed together instead of a double.shower instead of bath as requested Clean and comfortable. Staff great. Swimming pool area wonderful. Overall a great hotel with hard working staff.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with great facilities in a quiet and beautiful rural village.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Chris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Lovely hotel and staff, food was good. Let down by extremely poor housekeeping and the noise within the bedroom at night. Some kind of air handling unit ductwork runs near to the room, so loud it literally makes the mirror on the wall vibrate at night and had to wedge it off the wall with tissues to keep it quiet so we could try to sleep. As for the housekeeping they need to get new staff, the corridor leading to the room has cobwebs everywhere and these have been there a while judging by the thickness and state of them. The bedroom was like a nursery for spiders and I literally lost count of the ones I had to remove so my partner would eventually settle, again cobwebs all over the ceilings and beams within the room.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Rhian

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

John

단체 여행
좋아요: 편의 시설/서비스
Lovely, clean, comfortable well decorated room, TV even had Netflix, huge walk in shower in a large on suite bathroom. Amazingly comfortable bed. Excellent meals in the bar, good choice menu and generous portions. Fairly well stocked bar. Very enjoyable breakfast in the conservatory. All staff were courteous, friendly and professional and well above average. The rail station is nearby the hotel and there is a local bus service. Lovely little village only around 6 miles from Carlisle city centre.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Hugo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were extremely friendly and helpful.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good overall, food fantastic
Spacious room with balcony, overlooking lovely gardens. Spacious, clean and warm with great sized bathroom. Toiletries provided and access to gym/pool. Food was amazing, and plenty of it. Highly recommend. Only slight minor for me on a personal note is that the mattresses were memory foam I think - hard as a rock, no give, one night was all I would be able to manage.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

John

2023년 10월에 1박 숙박함

4/10 - 별로예요

Neil

Awful Food
The food was awful It all looked well presented. The fish had an awful taste and didn’t smell healthy Breakfast first morning was table service which we were told it would be. Second morning was buffet. Which was cold. Was told they could HEAT IT UP !! No thanks My husband took the offer of a fresh made breakfast. This was also some items cold so suggested it wasn’t fresh. Won’t be back !!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel and fantastic staff
It was a lovely relaxing hotel , where every one is so friendly and helpful x we would definitely go again xxx
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Martin

2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

jacqueline

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

Setsuko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stop before going to our Scotland drive holiday, and this is one of our favorite hotel. This time we booked Deluxe Room, it was beautiful setting, but I could not ignore several darts left on the table and floor... and there is no tissue box, so we had to use toilet paper to clean the dirt on behalf of house keeping. therse things were our disappointment...
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Lynn

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Dean

2023년 9월에 2박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice swimming pool and spa area. Good breakfast, nice room only downside to stay was only given one key between the two of us so my wife had to stay in the room while i went for swim and in the morning i could not go for swim as wife wanted to go to the shops. Hard to understand why could not have two plastic key as you normally get as you have to use this to access two doors to get to your room.
2023년 8월에 1박 숙박함