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Palmas de Alba Hotel Boutique

4.5 star property
Beach relaxation and expert spa treatments await at this Cartagena retreat where guests can unwind poolside or enjoy stress-melting massages

Choose dates to view prices

Palmas de Alba Hotel Boutique, near Bocagrande Beach in Cartagena, offers relaxation with deep-tissue massages, a poolside bar with high-speed WiFi, and attentive concierge services praised by guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Duplex

Classic Duplex | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Duplex

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Duplex

Superior Duplex | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Duplex

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Select Comfort bed
Premium bedding
2 bedrooms
  • 45 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Bedroom, Courtyard View

Economy Room, 1 Bedroom, Courtyard View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Room, 1 Bedroom, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Cartagena, Palmas de Alba Hotel Boutique is in the historical district. Teatro Heredia and Museum of the Colombian Emerald are cultural highlights, and some of the area's activities can be experienced at Bodeguita Dock and Cartagena Fishing Club. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Map
Calle San Diego 38 #9-20, Centro, Cartagena, Bolívar

What's nearby

  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    3 min walk - 0.3 km
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    5 min walk - 0.4 km
  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    8 min walk - 0.7 km
  • House of Gabriel Garcia Marquez
    5 min walk - 0.4 km
  • Bolivar Square
    8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    13 min drive

Restaurants

  • Quero Arepa
    2 min walk
  • Da Prieto
    2 min walk
  • La Juma Barr Cartagena
    2 min walk
  • Restaurante Carmen
    1 min walk
  • Pizzeria Restaurante Bar - Fernandez Madrid 1889
    2 min walk

About this property

Palmas de Alba Hotel Boutique

Luxury hotel near Clock Tower
Located close to Cartagena de Indias Convention Center, Palmas de Alba Hotel Boutique provides free full breakfast, a poolside bar, and a coffee shop/cafe. Treat yourself to a Swedish massage or other spa services. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with laundry facilities and 2 bars.
You'll also find perks like:
  • 2 outdoor pools
  • Tour/ticket assistance, a banquet hall, and smoke-free premises
  • 1 meeting room, luggage storage, and concierge services
  • A 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with rainfall showers and hair dryers
  • 55-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, a personal chef, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of COP 150,000

Things to do

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 646 square feet of conference space
  • Meeting room

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Chef service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • COVID-19 testing fee (PCR screening): COP 300000 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: COP 150000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The seasonal pool will be open from July 01 to July 01
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palmas Alba Boutique Cartagena
Palmas de Alba Hotel Boutique Hotel
Palmas de Alba Hotel Boutique Cartagena
Palmas de Alba Hotel Boutique Hotel Cartagena

Frequently asked questions

Does Palmas de Alba Hotel Boutique have a pool?

Yes, this property has 2 outdoor pools.

Is Palmas de Alba Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Palmas de Alba Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palmas de Alba Hotel Boutique?

Check-out is at noon.

Where is Palmas de Alba Hotel Boutique located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Iglesia de Santo Toribio de Mangrovejo and Clock Tower. Santo Toribio Church and Fine Arts are just steps away.

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Reviews

Palmas de Alba Hotel Boutique Reviews

9.6

Exceptional

9.4

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience! The service, food and location of the hotel is amazing!!
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Palma de Albas. The hotel is a beautiful quiet escape from Cartagena, but very close to all amenities. A special shout out to Carlos, who was amazing and helped us have such a memorable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend and I had the best stay at Palmas de Alba. The hotel staff was so efficient and made sure we had everything we needed. The rooms were so comfortable and the breakfast was delicious. I would highly recommend to anyone to stay here. I will be staying again next time I visit Cartagena
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We want to come back

It was a magical stay! Perfect location, right in the middle of the city, but still very quiet. The team there is amazing and always happy to help. Daniella and Jorge were the best! It was very clean and breakfast was delicious!
Stayed 5 nights in Sep 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend this place enough! It was beautiful, clean, safe, within walking distance to everything! The staff were incredible and highly accommodating. The attention to detail was superb. Great breakfast included every morning.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. It’s a beautiful property, very well located outside of the most populated area, and the staff was exceptional. I would recommend adding more awareness in the public areas of the hotel where there is different leveling on the floor. It is easy to fall.
Stayed 4 nights in Jul 2024

4/10 Poor

Eli

Liked: Cleanliness
Disliked: Staff & service

Shuld be 5*. But..

On paper shuld be 5*..But (a big one but) 1. When we checking in we ask to pay an extra of 10% service. When I refuse I been told that the service is for worker and I said (first time that happened to me) service you at the end when there is a service and it is good. 2. Hot water in shower (very big and beautiful) come after 4 min and for a short time (between 1-2 min) 3. A lot of musqito in pool area. 4. Shower comes with no places to put down the shampoo&soap. We put them on the floor (very odd) 5. Sofa in room is for children (An adult cannot sit on it.) Shuld be 5* easy.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Amenities
The staff and breakfast were extraordinary!
Stayed 7 nights in Feb 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem
Stayed 3 nights in Apr 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully decorated, perfectly located.

Daniela and Jorge are amazing! They made our stay unforgettable by making sure we were always ok. The hotel is really beautiful and perfectly located. Central to main attractions without being in the midst of crazy sounds. Very safe location. Great breakfast. Clean pools (although we had to tell them twice to clean to rooftop one). Overall, an amazing hotel. We would love to come back.
Stayed 2 nights in May 2024

10/10 Excellent

Danuta

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at Palmas de Alba! In fact, we stayed there twice during our visit to Colombia, on either side of a visit to the Rosario Islands. The hotel staff held our larger luggage for us while we packed smaller bags for the island, which was a huge convenience and greatly appreciated. The hotel rooms are charming with beautiful decor and all linens are clean, bathrooms are spotless, and everything smells fresh despite the challenges of a hot humid climate. The hotel is well-located in the walled city so we walked everywhere other than the airport. The hotel feels secure, and staff know all the guests. I would highly recommend Palmas de Alba for your trip to Cartagena!
Stayed 2 nights in Feb 2026

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Total divinamente cuidado con una atención excepcional por parte de todo el personal en especial Christian que está siempre atento para lo que necesites, sin dudas un lugar del que no te querrás ir y al que planeas regresar
Stayed 2 nights in Nov 2024

6/10 Okay

Gerardo

Liked: Staff & service, amenities, property conditions & facilities
El personal muy amable y atento. La limpieza de la habitación regular, baño siempre medio limpio solamente.

8/10 Good

Gerardo

Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel es sencillo pero lindo. El personal de recepción y comedor excelente servicio. El personal de limpieza muy mediocre, el baño siempre con pelos y cabellos de los huéspedes anteriores, eso es muy desagradable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essa foi uma ótima escolha. O hotel era muito bem localizado, em uma região bonita, segura e tranquila, a apenas alguns minutos de excelentes restaurantes e das principais atrações de cartagena. O atendimento foi impecável, quarto impecável e café da manhã extremamente agradável. Recomendo muito este hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Sita

Stayed 4 nights in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nestor J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024