2/10 - 너무 별로예요
Yesenia
가족 여행
2024년 5월 3일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a double for a soccer tournament weekend, it was total of 4 of us. Upon arrival they were sold out and were able to accommodate in a room with a king size bed with a small couch. Requested to please accommodate us in a double or to refund our money. The room they gave me was not comfortable for 2 adults and 2 tall teenagers. Finally the front desk girl said they would refund me if I checked out by 11am the next day. 2wks later I follow up on my refund and they refused, changed the whole story to something else and gave me a $30 credit. Also, change your fitted sheets, they’re so small they will not stay in place, we had to ask for flat sheets and tuck them under the mattress. Very disappointing