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데이즈 인 바이 윈덤 시더 폴스 - 유니버스티 플라자 여행 후기

2 out of 5
데이즈 인 바이 윈덤 시더 폴스 - 유니버스티 플라자
5924 University Ave., US 63 and University Ave., Cedar Falls, IA

이용 후기

6.2
평점 10 - 훌륭해요. 1000개 이용 후기 중 148개" "
평점 8 - 좋아요. 1000개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 238개" "
평점 4 - 별로예요. 1000개 이용 후기 중 179개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 158개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

JIHUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Except for the lack of elevator, it was excellent.
2024년 5월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 5월 22일
Dear Carol,Thank you for choosing the Days Inn by Wyndham Cedar Falls for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Sincerely,Hasmukh KalariaGeneral ManagerDays Inn by Wyndham Cedar Falls

6/10 - 괜찮아요

Usman

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Average motel
2024년 5월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 5월 19일
Dear Usman,Thank you for choosing the Days Inn by Wyndham Cedar Falls for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,Days Inn

2/10 - 너무 별로예요

Rebecca

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nasty dirty, garbage behind fridge, chair, nothing was dusted, no TV unless you want to pay for it. Furniture was dirty microwave was not cleaned out that greasy in the back and on the sides towels were dirty think had food or blood in it there is spots on the wall by the sink, sheets were dirty and comforters were stained. We walked in and pretty much walked out after we took video and pictures and left the building. I would not recommend this place at all oh yeah and on top of it it has bed bugs.
2024년 5월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 5월 19일
Dear Rebecca,We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. Sincerely,Days Inn

2/10 - 너무 별로예요

Meghan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our first room that we were given was dirty, furniture was not in place, and the air conditioner did not work. We asked if we would be able to get a different room and we were told no. Finally, after going down to the office again the next morning, my boyfriend was able to get us a new room after the property manager had heard about our situation. Unfortunate for the guy that got yelled at by his boss for not giving us a new room with working air, but maybe should have just done your job in the first place, and we wouldn't have to complain again while your boss was there. Overall, I was not too pleased with our experience, and probably won't be staying there again.
2024년 5월에 2박 숙박함
답변 제공: Days Inn 님, 2024년 5월 16일
Dear Meghan,Thank you for choosing the Days Inn by Wyndham Cedar Falls for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,Days Inn

2/10 - 너무 별로예요

Daryl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Days Inn 님, 2024년 5월 19일
Dear Daryl,Thank you for choosing the Days Inn by Wyndham Cedar Falls for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.Sincerely,Days Inn

2/10 - 너무 별로예요

eddie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was filthy: no carpeting had been vacuumed in ages, windows were very dirty, in the room, the furniture was dusty, the mirror was dirty, the paint was brushed here & there on the towel bar and dripped on the carpet, the TV remote didn't work, even after they put in "new" batteries, in the breakfast, the coffee was out and the pancake batter was out, leaving almost nothing. For the price, we expected clean and just a modest breakfast.
2024년 5월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 5월 19일
Dear Eddie,Thank you for choosing the Days Inn by Wyndham Cedar Falls for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,Days Inn

2/10 - 너무 별로예요

Becky

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn’t recommend this place. It’s not clean at all. No electric plugin to use. They are all just basically for the tv, and the refrigerator . Then by the bed they use a drop cord. Smoke alarm is taken apart from the wall and part is laid behind the tv, bathtub hasn’t been cleaned for months,refrigeraytor was dirty the mirrors hasn’t been cleaned for months. It was very filthy. I took pictures and talked to them about the room . Of course they don’t understand English well. They kept say oh redoing the rooms. They charge me a deposit for the room . They said I wouldn’t be charged until when I check out and nothing damage. They lied about it. On my mobile bank app showed they already took it out . When I confronted them they tried to tell me o it hasn’t. They won’t listen to what I would say or ask them.
2024년 5월에 1박 숙박함
답변 제공: HK 님, 2024년 5월 12일
Dear Becky,Thank you for choosing the Days Inn by Wyndham Cedar Falls for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Also, upon check-in we take authorization for security deposit. Authorization means the amount remains on hold from your account and when you check-out that amount is released from our end. Now, depending upon the bank account, it usually takes 2-5 working days to be reflected in your bank statement. Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. Sincerely,Days Inn by Wyndham Cedar Falls

4/10 - 별로예요

Judith

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Extremely dirty , carpet in hallway was not vacuumed in a long time . We got to our room and mirrors were so dirty , the bathtub and shower curtain were filthy , we wouldn't use it . The beds were clean and comfortable . I would not stay again . I did not complain because I just wanted a place o sleep after granddaughters' graduation .
2024년 5월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 5월 12일
Dear Judith,Thank you for taking the time to share your experience which was unfortunately not the one which we would like any of our guest to go through. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I again appreciate you taking the time to share your experience with me. Sincerely,Days Inn by Wyndham Cedar falls

10/10 - 훌륭해요

Shailesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed, i slept very well.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Trisha

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not clean at all. Absolutely unacceptable
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked operator the night before about breakfast time. He said 6 am. By the time I left at 6:30 , no one was there to bring breakfast.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Daniel 님, Madison

별로예요: 청결 상태
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Roberto 님, Bloomington

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Fitzgerald

별로예요: 편의 시설/서비스
Was a little off the Interstate I was travelling , good eating options around the property
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Craig

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My reservations were cancelled two days before by text saying they ran out of the room I booked and paid for a month earlier. After calling and complaining they hooked me up with a single bed. When I got to my room I found it to be dirty, the fire alarm wasnt there, the lock on the door was not there, and the air conditioning unit did not work. I asked for another room and they said sorry and I could check out for a refund. Not a good experience at all.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Holly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was absolutely HORRIBLE! The staff was RUDE, yelled at me, and called me dumb all because he said Expedia didn't send him the right room that id booked. It was so dirty inside, smelled like Marijuana, and the hotel room had blood on the wall! The staff also screamed at a guest that asked for his key to be rescanned bc it wouldnt work anymore. I felt very unsafe in this place! NOTHING lIke the pictures on booking site! Looks more like an hourly rate room would look like. DO NOT BOOK HERE!
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Holly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was very very rude! I booked a double bed and only had a single bed, had the receipt to show him and he yelled at me and told me i qas ceazy! There was blood on the wall and the whole building looked so dirty and smelled of Marijuana. He hung up on people calling the front desk and when someone came down and told him his key wouldnt work, the front desk guy yelled at him and told him he would do his key this time but he needed to leave his door open if he left again. They wouldn't give me a refund since i couldnt stay at the hotel since he said no more rooms were available. The hotel looked more like qn hourly rate then a weekend stay. Worse experience I've ever had at a hotel!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Not as nice as It looked in pictures.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kenneth J.

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jared

2024년 2월에 1박 숙박함

4/10 - 별로예요

Alfred

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I asked for early check in, if possible. He said 2pm, as he didn't get cleaners until 12 noon. At 2 pm he says he told me 230.I decided to just wait in my car until 3. Hallways filthy. Bed skirt ripped, caulking in room terrible, smoke detector hanging down from wall. TV did not work.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Jessica

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is extremely disgusting!! There was food from previous people in the microwave!!
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Drew

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap hotel
Horrible experience
2024년 2월에 1박 숙박함

8/10 - 좋아요

Angie 님, West Des Moines

2024년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away!!
Horrible! Homeless people sleeping in the lobby. Front desk associate was rude and not helpful at all. We did not feel safe staying here and went elsewhere to stay due to the conditions.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Dale

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Miserable
It was cold as hell no heat so it was miserable
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

DENNIS

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Cold Reception
The room temperature in both rooms were cold. Tstat was raised to 80 degrees and room did not warm up during the 2 day stay. Fan speed would not increase. Room card key was not correct on check in and was returned to fix. Next day room key did not work again.
2024년 1월에 2박 숙박함

4/10 - 별로예요

Tracey 님, Spencer

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lobby, stairs, and hallways very dirty as not vaccumed in quite some time. Had no heat in my room
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Sean

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Heater in room didn’t work, they brought us a space heater. Room was dirty, cops taking care of fighting couple outside our door until 2am. Staff was nice.
2024년 1월에 3박 숙박함

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

gary 님, napoleon

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

leslie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got there they put us in a room that was not nasty, they changed our room heat didn't work. Our friends room had dead bugs all over it. We were completely disappointed and will never stay there again.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Erik

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room hadnt been vacuumed, no TP in room, phone to front desk didn't work, no breakfast, (which if there were, wouldn't have touched it) Better than sleeping in my car.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Kylie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
my room was not cleaned completely. The toilet paper was nearly empty. Old water bottles on the floor, old rotting food in the fridge.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Mary

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I literally waited in the lobby for 1 hour as there was confusion between travelocity and the new manager on site. I never had any problems staying at this hotel when it was under previous mgmt. The manager would not do anything to help me and the area outside my room was pilled high with boxes and junk. I don't know what it all is, from but I took pictures. I have stayed there countless times, but never again with the new mgmt!

6/10 - 괜찮아요

William

2023년 12월에 2박 숙박함

8/10 - 좋아요

Cayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not to bad
It was quite clean and easily accessed
2023년 12월에 1박 숙박함

4/10 - 별로예요

Thomas

별로예요: 직원 및 서비스
Wow
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Tyler

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Nicole

출장 여행, 가족 여행
별로예요: 청결 상태
Area was nice. But when we arrived at 8pm the room wasnt completely clean. At check in the owner told us give them 20 minutes and so we went to eat came back and room still wasnt finished after 35 minutes. The owner came up and had to finish vacuuming and i used their cleaner and wrag to clean sink counter and tup. Other then that the stay was good
2023년 12월에 2박 숙박함

4/10 - 별로예요

victor

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jody

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Michelle B 님, 2023년 12월 4일
Thank you for taking the time to provide feedback about your stay. I apologize for the inconveniences you experienced. We'd like to know what issues you had while staying with us. We appreciate you staying with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
family
Decent place. Hallway needs to be vacuumed
2023년 11월에 1박 숙박함

4/10 - 별로예요

Julie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for so I wasn’t expecting much but at least the room could have been vacuumed. At least the beds were clean.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Eric

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
Stay here
The staff was, as always friendly the place was clean minus the inside of the microwave
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Darrell

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함