Central Singapore Vacations from ₩588,242

Staff were very helpful and friendly

My wife and I stayed here a few years ago for our honeymoon and loved it, so we decided to return. We were excited to experience the recent renovations we had heard about. Positives: The staff was wonderful, and the main areas of the hotel were stunning. The location is excellent—close to shopping, public transit, and other hotels. The pool is beautiful, and the fitness facility, while small, was outstanding with high-quality equipment that exceeded expectations. The drawbacks: Our room was disappointing. It felt dated and had a slightly stale odor, suggesting it may not have been part of the renovation. While spacious and equipped with comfortable beds, it lacked the freshness expected of a 5-star property. Dining options were also underwhelming. Choices were limited to very expensive fine dining (Japanese and Cantonese at Keyaki and Hai Tien Lo) or the buffet at Edge, with little in between. The Pacific Emporium was particularly unimpressive. The food looked factory-prepared and was overpriced (for example, $12 SGD for a basic teabag Earl Grey tea in a takeout cup). Overall, the experience felt more like a 4-star stay than a 5-star. That said, I would still recommend this hotel for its location, amenities, and service. A tip: The bakery at the Ritz-Carlton next door is excellent and reasonably priced...I visited almost daily.

The hotel was very clean. The pool area was very nice. The staff were very friendly. Great central location.

Staff were helpful and welcoming.