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Susana Balbo Winemaker's House - Relais & Chateaux

4.5 star property
Wine country's tranquil sanctuary offers rejuvenating spa treatments and poolside relaxation - the perfect blend of indulgence and serenity

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Travelers find true relaxation at Susana Balbo Winemaker's House with thoughtfully designed experiences. The spa offers body scrubs and reflexology, while the outdoor pool is a sunny retreat. Mornings start with a complimentary cooked-to-order breakfast on the peaceful terrace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

View all photos for Suite, Sauna (Spa, with Sauna)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Sauna (Spa, with Sauna)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Spa)

Premium bedding, down comforters, pillowtop beds, minibar

Suite (Spa)

  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Chacras de Coria, Susana Balbo Winemaker's House - Relais & Chateaux is in the city center. Spain Square and Plaza Italia are notable landmarks, and the area's natural beauty can be seen at General San Martin Park and Parque Central. Independence Square and Peatonal Sarmiento are two other places to visit that come recommended. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Chacras de Coria travel guide
Map
Viamonte 5022, Chacras de Coria, Mendoza, 5505

What's nearby

  • General San Martin Park
    General San Martin Park
    12 min drive - 12.9 km
  • Independence Square
    Independence Square
    21 min drive - 15.7 km
  • Pulmary Winery
    6 min walk - 0.5 km
  • Chacras de Coria Town Square
    9 min walk - 0.8 km
  • Puenting Mendoza
    3 min drive - 2.0 km

Getting around

  • Parque TIC Station
    13 min drive
  • Pellegrini Station
    13 min drive
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.)
    35 min drive

Restaurants

  • El Mercadito Friendly & Fresh - Chacras
    1 min walk
  • La Gloria
    7 min walk
  • Bianco & Nero Chacras
  • La Misión
    1 min walk
  • Viamonte Resto Bar
    6 min walk

About this property

Susana Balbo Winemaker's House - Relais & Chateaux

Luxury hotel near General San Martin Park
You can look forward to free cooked-to-order breakfast, a free roundtrip airport shuttle, and a terrace at Susana Balbo Winemaker's House - Relais & Chateaux. For some rest and relaxation, visit the sauna or steam room, and indulge in hydrotherapy, a body treatment, or a body scrub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with an art gallery on site and a firepit.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, outdoor furniture, and tour/ticket assistance
  • Smoke-free premises, a front-desk safe, and multilingual staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and heated floors, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch LED TVs with premium channels
  • Private fenced yards, wardrobes/closets, and heated floors

Awards and affiliations

Eco-Certified Property
This property participates in Hoteles mas Verdes, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Art gallery
  • Outdoor pool
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tasting room
  • Wine tours
  • Winery release events

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SB Winemakers House Spa Suites
Susana Balbo Winemaker's House Hotel
Susana Balbo Winemaker's House Chacras de Coria
Susana Balbo Winemaker's House Hotel Chacras de Coria

Frequently asked questions

Does Susana Balbo Winemaker's House - Relais & Chateaux have a pool?

Yes, this property has an outdoor pool.

Is Susana Balbo Winemaker's House - Relais & Chateaux pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Susana Balbo Winemaker's House - Relais & Chateaux?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Susana Balbo Winemaker's House - Relais & Chateaux?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Susana Balbo Winemaker's House - Relais & Chateaux provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Susana Balbo Winemaker's House - Relais & Chateaux located?

Located in the heart of Chacras de Coria, this luxury hotel is within 9 mi (15 km) of General San Martin Park, Spain Square, and Plaza Italia. Independence Square and Peatonal Sarmiento are also within 9 mi (15 km).

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Reviews

Susana Balbo Winemaker's House - Relais & Chateaux Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.4

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 23 out of 25 reviews
Rating 8 - Good. 0 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff that planned a wonderful itinerary. Great food and wine. We couldn’t ask for anything more!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ODD PETTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would have loved to come back one day

What a stay. One of the best hotels we have stayed at. The service, the room, the location, the atmosphere, everything was simply perfect. We realy enjoyed staying at Susana Balbo. We had a lovely trip to Aconcagua, not to the top, but first basecamp. we had an excellent guide that Balbo fixed for us. The vineyards we visited was lovely. they gave us Interesting informations about making wine and how the companies started. Fantastic wine. Loved everything about this stay. Absolutely Recommended.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed i great hotels, but this one deserves all the stars . The place is beautiful great combination of nature and the last advances of technology in the rooms. The personal attention we received from the Susana Balbo team was superb a deserved to mention some names . Starting every morning Ximena was waiting l for us with the breakfast always happy and respected our privacy Its was a pleasure to see her every morning. Macarena, Barbara and jonathan for any requests we have and for plan the things we did they were outstanding . And Marco he was incredible we have a new friend in Mendoza he never stoped to go the extra mile to made us happy. Our drivers Sergio and Mauro were the best. Definitely we are going to come back when we need to rest disconnect and need to believe in the existence of good people. Thank you Susana Balbo and family for create this oasis .
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfortunately not worth the splurge

The pros: - Room, bed, bath, shower, firepit & patio, all 10/10. We loved sitting outside with the firepit, the waitstaff in the evening were fantastic, and had one of the best massages of my life in the comfort of my room. What they get right they really get right!! The cons: We were given an incorrect menu 4 times during our short 3-night stay, so meant we weren’t able to order *any* cocktails or most of the food on the menu that we’d selected, multiple times. This includes even a menu I was handed *in* the restaurant and was then told was out of date… and the service was awful at times. It was often impossible to find waitstaff during the day, they didn’t monitor their WhatsApp particularly well, and we found communication with the front desk really poor - we tried booking tastings & meals and never received info, even after asking repeatedly - and the laundry service ruined some very expensive clothing by ignoring the care labels. Finally, they charge an insane amount for own-label wines - almost 50% more than at the winery itself. It’s a lovely property but at the price they are charging they should be impeccable and it felt very much like we were “soft launch” guests. It’s a lovely property but unfortunately would not recommend - the flaws were so great that it couldn’t justify the cost. They are clearly are targeting a premium market but need serious work before demanding the price they are.
Tasting menu in the restaurant
Lobby
Grounds
Grounds
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Dixie Barahona Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to NOT love about this property, the staff and the overall experience. It was simply incredible. The service was impeccable. The food was amazing. The suite was wonderful. The location perfect. Will be returning. Absolutely loved it.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência excepcional em todos os quesitos. Luxo, conforto e exclusividade. Excelência!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jehnifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto lindo, funcionários educados e atenciosos.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso, com muito capricho. Equipe do hotel são formidáveis.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Guilherme

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Péssimo serviço

No fim da viagem ( 9 dias em MDZ) decidimos fechar com chave de ouro e nos hospedarmos dois dias no SB. Lamentável e Péssima escolha! Primeiro: o hotel não fornece uma prestação de serviço de excelência, há muito que ser melhorado pelo preço da diária que pagamos (US$ 2.500,00 dólares). O gerente, Sr. Marcos, veio nos perguntar se havia algo para melhorar e demos nossas sugestões com relação aos serviços. (Fomos sinceros, dizendo que poderiam proporcionar uma experiência melhor, justamente pelo hotel ser pequeno e exclusivo, ter mais mimo, mais cuidado com os hóspedes pois não haviam coisas que queríamos e havia prestações de serviço de solda e no hotel durante a nossa estadia. Mas como se não bastasse o restaurante do hotel foi reservado para um grupo de fora de não hóspedes. Nós como hóspedes ficamos sem acesso ao restaurante e tivemos que jantar de forma improvisada na sala de estar. Ou seja, fomos jogados de escanteio, não foi nos dado preferência por ser hóspedes, o gerente não nos deu opções, falou para jantarmos no bar, onde havia poltronas e não mesas. Uma palhaçada sem tamanho. Fiquei extremamente frustado, pois era apaixonado pela história da Susana Balbo. Lamentável! Não caiam na besteira de achar que vale a pena, pois não vale.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível !

Excelente atendimento e atenção aos clientes. Visual e paisagismo lindo. Quarto grande, com tecnologia e muito conforto. Café da manhã espetacular.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Marcelo

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alexandre

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Fabio

Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

LEANDRO

Stayed 2 nights in May 2025
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ivan

Stayed 2 nights in May 2024
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Luis Henrique

Stayed 2 nights in Nov 2022