“The refuge cancelled our booking on the day. This might be ok for a normal hotel but when the hotel is in the middle of a mountain, only accessible by a 2.5 hour hike (or a tiny train that is on strike - it’s France after all) then it is simply unacceptable to let your guests arrive at the door tired, hungry & thirsty to see a sign that says ‘sorry we’re closed, we tried to contact you’. We had indeed received a message from the hotel that morning but it confirmed that, despite the train strike,...
“The refuge cancelled our booking on the day. This might be ok for a normal hotel but when the hotel is in the middle of a mountain, only accessible by a 2.5 hour hike (or a tiny train that is on strike - it’s France after all) then it is simply unacceptable to let your guests arrive at the door tired, hungry & thirsty to see a sign that says ‘sorry we’re closed, we tried to contact you’. We had indeed received a message from the hotel that morning but it confirmed that, despite the train strike,...
Camilla