Deluxe Room with Balcony and Hot Tub | 1 bedroom, down comforters, in-room safe, individually decorated
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Reviews of Elia Potie

Elia Potie
Potie 36, Old Town, Chania, Crete Island

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Stayed 3 nights in Aug 2023
Response from Elia Hotels Group on Oct 8, 2023
Dear Marie, We would like to thank you for your very kind review. It is a great reward for us, to see that our guests have fully enjoyed their stay. We will be very happy to welcome you again in the future.Kind Regards, Antonis YiakoumakisFront Office, Elia Hotels Group

8/10 Good

Jonida

Liked: Cleanliness, staff & service, room comfort
Perfect location in the city center, very nice and clean room. The service was perfect. My only negative point is the condition of the toilette & shower. While taking a shower the hole floor was getting full of water, and that was not so comfortable.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019
Response from Elia Hotels group on Oct 6, 2019
Thank you for taking the time to rate us.

4/10 Poor

Katerina, Crete

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
There was so much noise because of the cafe-bar under the elia potie. There was no reception and the breakfast was served 2blocks away at elia betolo where we stayed because of all the above. Also when I booked the roon was bb and the staff informedvme that there was no breakfast included in my reservation at elia potie! Elia betolo though was wonderful!
Stayed 4 nights in Dec 2018
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elia Potie Studios
A nice modern clean hotel that nicely decorated but that is directly over and opposite 2 busy bars that finished at 3am on the night we stayed and reopened at 08am later that morning.
Stayed 1 night in Oct 2017
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room
The room was very clean and had all the amenities you would need, including toothbrushes etc. Nice design, looks like recently refurbished. Location is very good - town centre, but unfortunately you can hear all the noise from bars which are located downstairs. Tiny downside - there is no reception in this hotel, so you need to check-in/out in the main Elia Betolo Hotel which is located 1min walk away.
Stayed 1 night in Sep 2017
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and close to the harbour. Nice nightlife at cafes under hotel. Can get noisy at night, but OK for me.
Stayed 2 nights in Jul 2017
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

kiLi, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel !!!
Good hotel, clean room. In the city center, near everything! Only one problem is a bit noisy at night... party party :) Overall, nice and hip hotel room!
Stayed 2 nights in Jul 2017
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Mary, Athens Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice hotel
We were amazed of our sound proof room! Quite calm inside. In the heart of Chania old town, close to everything (shops, restaurants, bars, the old harbor).
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Eleni, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable boutique hotel
The room was spacious, clean and had a very comfortable bed. The staff were very friendly and welcoming. The location was really central, which made it easily accessible - although it was slightly noisy at night during the weekend.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

6/10 Okay

IA, heraklion

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Weekend visit 20-23rd May.
The Rooms were very well appointed with very comfortable beds and the location was excellent being only 5 minutes walk to the harbour. On the minus side, the wash basin was blocked, we called the receptionist twice and notified the cleaner but nothing was done during our 3 day stay. There was a coffee machine in the room but no coffee, tea, milk or sugar, we were told to go to their other hotel around the corner to get some. There was cable TV but it didn't work. No toilet Paper on the 2nd day and room hadn't been cleaned. Below the hotel is a cafe bar and a Bar/ Bistro which was very noisy. The main problem is there is no reception in the Hotel, but someone should be on hand especially during the busy period to deal with problems.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

χριστινα , Λευκωσια

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to centre
Πολυ καλο ξενοδοχείο καθαρό με καλο σήμα wifi μπορείς να πας με τα πόδια στο λιμάνι σε δυο λεπτά . Καθαρό μοντέρνα διακοσμημένο
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights. The noisiest room I have ever stayed in. The streets below are lined with bars which are open most of the night. On the second day the air con broke down , was not fixed , so it was impossible to sleep with no air con. Would not recommend to anyone.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Elad, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, and comfortable.
Cute little place in a central location. The rooms are very modern and comfortable. No front desk on the premises, but it's located in their other property about 1.5 blocks away. Unfortunately there is only one key per room. The lack of keys was apparent especially in the fact that when we arrived we could not immediately access our room, as the cleaning lady took the key home with her! Luckily she returned it rather quickly. No elevator, and there are stairs to climb, so take this into account. Overall, however, we were pleased.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Jyri Petteri

Stayed 1 night in Sep 2023
Response from Elia Hotels Group on Oct 8, 2023
Dear Jyri,We cannot thank you enough for your excellent review. The entire team will be very happy to welcome you again in the future. Our warm Greetings,Antonis YiakoumakisFront Office, Elia Hotels Group

8/10 Good

Chrissanthi

Traveled with group
Liked: Cleanliness, staff & service
Bästa läget i Chania
Jättebra läge i gamla stan med balkong ut mot gågata. Man checkar in på huvudhotellet sen följer receptionisten med till hotellet som ligger bara runt hörnet. Det är branta trappor i huset och har man problem med att bära eller gå så ska man välja huvudhotellet. Vi fick be om hjälp med hämtning av väskorna vid utcheckningen. Hotellet har en minibuss som hämtar från flygplatsen mot en kostnad. De ordnar även utflykter till Elafonissi mm. Frukosten på huvudhotellet är väldigt fin. Vi köpte till det en av dagarna. Bor gärna på huvudhotellet igen då där finns hiss.
Frukost
Stayed 3 nights in Jul 2022

8/10 Good

Gautier

Stayed 1 night in Apr 2022

10/10 Excellent

Emelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge men svårt att hitta parkering. Sköna sängar.
Stayed 2 nights in Sep 2019
Response from Elia Hotels group on Sep 19, 2019
Thank you for taking the time to rate us and mention as well our facilities. We do appreciate it when we read messages from guests who had a great experience with us. The parking at Chania even during the months of September and October can be a bit tricky and it requires a bit of searching

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Υπεροχη διαμονή
Όλα ήταν υπέροχα. Είναι το κατάλυμα που επιλεγουμε πάντα να μεινουμε στα Χανιά. Είναι κεντρο με εύκολη πρόσβαση σε ολα. Πεμτακαθαρο και αμετο. Η μονη μας ενσταση ενώ άλλες φορες είχαμε βοήθεια για τος αποσκευές μας, αυτη την φορα δεν ειχαμε.
Stayed 4 nights in Sep 2019
Response from Elia Hotels group on Oct 6, 2019
Thank you for taking the time to rate us. We would to welcome you again in the enar future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consigliato! Bella camera pulita al centro di Chania, check-in fatto in albergo vicino aperto 24h, vicina
Stayed 1 night in Jul 2019
Response from Elia Hotels group on Jul 24, 2019
Thank you for taking the time to rate us and share your accommodation experience. Looking forward to see you soon again. Grazie mille

10/10 Excellent

Gerassimos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel très accueillant, studio propre dans l'ensemble et neuf, bien situé (centre historique, à deux pas du vieux port)
Stayed 7 nights in Jul 2018
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Andrija, 01.10.1988

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo Consiglio a tutti
Albergo in ottima posizione,pulito e ordinato curato, circondato da viuzze, negozzi, ottimi ristoranti e bar a buoni costi. Consiglio il bar sotto l'albergo ottimo personale gentile e molto cordiale attento al proprio cliente. posto meraviglioso. Ci ritornerò di sicuro.
Stayed 9 nights in Jul 2018
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

PANAYIOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
telia topothesia.konta se ola!!! poli kali eksipiretisi!!!poli kathara domatia!
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

GIORGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΤΕΛΕΙΟ.....
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend a Chania!!
Chania è una città molto piccola, quindi si visita in pochissimo tempo (soggiorno consigliato: massimo 2 giorni). E' carina, piena di negozietti di souvenir, bar, ristoranti e lungo il porto veneziano si può fare una romantica passeggiata. Nel weekend (maggio), di giorno è molto tranquilla, la domenica molti negozi sono chiusi, mentre la sera c'è molta vita notturna con localini pieni di gente. I commercianti sono molto insistenti, spesso molto sgarbati e fastidiosi...la fregatura è sempre dietro l'angolo...consiglio di fare molta attenzione!!
Camera superior
Camera superior
Bagno camera superior
Bagno camera superior
Response from elia potie studios on Jul 5, 2017
Dear Miss Cristina, Thank you very much for our feedback and comments on our hotel. We are glad that you have enjoyed your stay with us. Unfortunately, in the old town, the are space limitations and strict architectural rules that we have to comply with. We would take your feedback about the bathroom into serious consideration , as our guests' satisfaction is our top priority. We hope to see you again soon. Best regards Elia Potie Studios

6/10 Okay

George

Liked: Cleanliness
Disliked: Property conditions & facilities
a good average hotel.
the room on the booking webside said to be 30sq.meter, but it was actually only 20sq. meters! Also there in no elevator. The hotel is above a bar, so there was a lot of loud music at night No glass on both of the sides of the shower, so this is a disadvantage. no reception on the hotel (there is a reception on another of the hotels chain about 200 meter away) no cleaing of the room on the last 2 days of our stay.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

6/10 Okay

STELIOS

Liked: Cleanliness
Disliked: Staff & service
Response from Elia hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

6/10 Okay

Eleni, Κύπρο

Liked: Cleanliness, property conditions & facilities, room comfort
Το ότι δεν έχει ανελκυστήρα είναι το μόνο μείον.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wir wurden sehr herzlich empfangen und von der maria auch sehr gut betreut. Bei fragen jeglicher art hat sie uns immer freundlich und mit sehr guten Tipps weiterhelfen können
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Georgios, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great rooms, clean with modern comforts. In the middle of everything. Very good and helpfull staff.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

10/10 Excellent

Toni Nesheim, Tønsberg, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay:)
We really enjoyed our stay here. The hotel is so close to the harbour and all the restaurants and shops. The staff are very friendly and serviceminded. The room is spacious and clean. We will definitely stay again.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it

8/10 Good

Laila, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell sentralt i Gamlebyen,Chania
Høy standard på hotellrom, fin balkong, hyggelig personale/service m.v.
Response from Elia Hotels group on Sep 20, 2019
Thank you for your review we do appreciate it