8/10 - 좋아요
Fern
가족 여행
2025년 6월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I stayed for one night as we were driving back from FL. We love Charleston and wanted to see the city again so we booked 2 rooms for the night. We arrived early and didn't anticipate the rooms being ready. Thankfully valet was available and we could leave our luggage and venture out. Check in was supposed to be at 4 pm, however we didn't have our rooms available until 530 pm. It was a bit of headache since we couldn't freshen up. However the front desk clerk (I don't know her name) gave us water and was very apologetic. When we finally checked in, she did give us a 2 pm check out and a free bottle of wine, which were both greatly appreciated. The rooms not being available at 4 were unfortunate but not enough to keep us away whenever we do come back to visit. Location is fantastic to King Street which is why we chose this hotel to begin with. Overall, would recommend!
Fern
2025년 6월에 1박 숙박함