찰스턴, 사우스캐롤라이나의 가족 여행 호텔

“Hotel was perfect! Clean and comfortable, I recommend staying at the Tru Hilton.”

“Needed more help at front desk!”

“The front desk staff were really nice. I appreciated the warm welcome and smiles. The parking attendant was very helpful. The room was fairly clean. The conditioner was completely out in the shower. The ac didn’t seem to cool off to the temp we wanted. When I went down to the front around 9 pm after a long day at the hospital I was alarmed to hear that another customer had bed bugs in the room. Being unsettled I checked my bed and didn’t see anything but didn’t know what to look for. I could not...

“I was able to have a pleasant rest with the excellent facilities and the friendliness of the staff. The cleanliness of the room was very good and the breakfast was satisfactory.”

“Breakfast was good, comfortable beds. Some updating in rooms needed.”

“TV didn’t work, phone didn’t work so couldn’t call the front desk, fire alarm battery needed to be changed, and when we finally went to check out they said “we tried to change your room for you, I don’t know why nobody told you” Meanwhile, we were at the front desk atleast twice a day asking for help.”