8/10 - 좋아요
Bianca
가족 여행
2024년 5월 29일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the check in process it took the lady at the front desk 20 minutes to check me in considering I had a 16 hour drive from Chicago to SouthCarolina.It was unbelievable how the manager didn't make sure her staff was well trained before she went out of town on vacation. For the price of the rooms I would expect better front desk service. My card was swiped 💳 more than 6 times and I was over charged $50 twice for the room fee.I received $50 and now the lady at the front desk said I may not receive the next $50 till 14 business days later?I received $50 now 2 days later and the $50 over pay I will get 14 business days later makes no since at all!!!Please give me the $50 you owe ASAP!!!Time to train your front desk staff better Holiday Inn Express!
Bianca
2024년 5월에 2박 숙박함