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코트야드 바이 메리어트 발렌틴 여행 후기

3 out of 5
코트야드 바이 메리어트 발렌틴
15635 Don Lochman Lane, Charlotte, NC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 451개 이용 후기 중 273개" "
평점 8 - 좋아요. 451개 이용 후기 중 116개" "
평점 6 - 괜찮아요. 451개 이용 후기 중 35개" "
평점 4 - 별로예요. 451개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 451개 이용 후기 중 13개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Shilow

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Pool was closed for cleaning but over all it was a good stay
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 25일
Dear Shilow, Thank you for taking the time to let us know about your experience while staying with us. Your experience with our pool was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,Management

4/10 - 별로예요

Vicki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
As an older person with bad eyes I had a hard time reading the words on the shampoo, conditioner and body wash bottles in the shower! They were in a light color. Also, what hotel does not at least have coffee available to travelers who just want a quick cup to head out. The door handle to my room was so hard to open both inside and outside that I had to put my whole body weight against it. Will not be back here and will check out amenities more closely next time I book a hotel. Also no microwave, just a no go for someone on a special diet. They made it so you had to go to their on site restaurant. Cheap trick!
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 25일
Dear Vicki,Thank you for taking the time to let us know about your experience while staying with us. Your experience with your sleeping room and amenities was below our standard. We do have a microwave in our Market for all guests to use. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Management

10/10 - 훌륭해요

Alpha

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nearby shopping areas
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 18일
Dear Karen,Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit. Sincerely,

10/10 - 훌륭해요

Melissa

I didn’t like being by the door into the lobby. It was loud hearing the door slam. I had a hard time falling asleep
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 8일
Dear Melissa,Thank you for the 5 stars and for taking the time to bring this to our attention. We are looking into this and hope to resolve this issue promptly and accurately. Your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

2/10 - 너무 별로예요

Yohmina

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Dear Yohmina, On behalf of the entire hotel team, I want to thank you for sharing your experience. We are passionate about providing all of our customers with outstanding experiences, thank you for taking the time to bring this to our attention. We are looking into this and hope to resolve these issues promptly and accurately. We are normally known for our exceptional attention to detail, we regret that we missed the mark during your stay. We will use the feedback to make us better. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Management

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 26일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 15일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

10/10 - 훌륭해요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

8/10 - 좋아요

Elisabeth

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Thank you for your review. We are passionate about providing all of our customers with outstanding experiences. We will use the feedback to make us better. We look forward to your next visit with us.

10/10 - 훌륭해요

Agnieszka

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Management 님, 2024년 2월 12일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

2/10 - 너무 별로예요

Hunde

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here for one night, and they charged me $170. However, there was no complimentary bottled water in the room. This was an unusual experience for me, and I do not recommend this hotel. Please reconsider spending your money here. When I asked the reception lady about this, she was very rude. Additionally, the AC or heater in the room is old and produces significant noise.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 3일
On behalf of the entire hotel team, I want to thank you for sharing your experience. We are passionate about providing all of our customers with outstanding experiences, thank you for taking the time to bring this to our attention. We are looking into this and hope to resolve these issues promptly and accurately. We are normally known for our exceptional attention to detail, we regret that we missed the mark during your stay. We will use the feedback to make us better. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Management 님, 2023년 12월 27일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

8/10 - 좋아요

Maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean but very ordinary Notjing special for the price hotels.condos not ask about any typical discounts we receive so feel we overpaid
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 26일
Dear Maureen, On behalf of the entire hotel team, I want to thank you for sharing your experience. We are passionate about providing all of our customers with outstanding experiences, thank you for taking the time to bring this to our attention. We are looking into this and hope to resolve these issues promptly and accurately. We are normally known for our exceptional attention to detail, we regret that we missed the mark during your stay. We will use the feedback to make us better. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Napoleon

가족 여행
Everything was great!!!
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 18일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and welcoming. Close to all the things in Ballayntyne. Highly recommend Midwood.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 5일
Dear Matthew,Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 5일
Dear Cynthia,Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay!
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
W
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the environment. scenery
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 20일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

10/10 - 훌륭해요

Joe

The 3 mounted bottles in the shower are labeled in small font and in lettering almost the same color as the dispenser bottles themselves. This makes it very difficult know what is being dispensed: soap, shampoo, or conditioner.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 20일
On behalf of the entire hotel team, I want to thank you for sharing your experience. We are passionate about providing all of our customers with outstanding experiences, thank you for taking the time to bring this to our attention. We are looking into this and hope to resolve these issues promptly and accurately. We are normally known for our exceptional attention to detail, we regret that we missed the mark during your stay. We will use the feedback to make us better. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

Ronitra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location & Easy Parking
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 13일
Thank you for your review. We are passionate about providing all of our customers with outstanding experiences. We will use the feedback to make us better. We look forward to your next visit with us.Sincerely,

8/10 - 좋아요

Gonzalo 님, pembroke pines

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Staff was very nice and helpful. While room is nicely renovated, AC does not work well. Had AC on 65 and room was atleast 75 degrees. No one notified us that housekeeping was every other day but they did provide towels when requested. However on housekeeping’s expected day for cleaning we arrived at our room at 4p and it still wasnt cleaned. They did clean upon our request. Fire pit is nice. Great location with gas station right next door, many food locations nearby within minutes drive
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 7일
We are passionate about providing all of our customers with outstanding experiences, thank you for taking the time to bring this to our attention. We will use the feedback to make us better. We look forward to your next visit with us.

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its very well managed
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

DANA 님, hickory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 7일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Gretchen

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 16일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

10/10 - 훌륭해요

Alton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Property!
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Constantine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convenient, quiet. Perfect
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Agnieszka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff!!
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

8/10 - 좋아요

Nadine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a pleasurable stay. We try to stay at Marriots
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 19일
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon our guest experience.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Management 님, 2023년 10월 17일
Thank you for your review, this lets us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

8/10 - 좋아요

Akwasi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The renovation of the property and the design and cleanliness inside of the property
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 30일
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon our guest experience.

8/10 - 좋아요

Shannon 님, Clarksville

2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 6일
Dear Shannon,We are passionate about providing all of our customers with outstanding experiences, thank you for taking the time to bring this to our attention. We will use the feedback to make us better. We look forward to your next visit with us.Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Very clean. Great price. Will be staying here again!
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

10/10 - 훌륭해요

talitha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 16일
We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and we are delighted to know we hit the mark with you. We look forward to your next visit with us.

10/10 - 훌륭해요

Lex

가족 여행
Was nice and clean. Love Marriot hotels
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 16일
We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and we are delighted to know we hit the mark with you. We look forward to your next visit with us.

10/10 - 훌륭해요

ginger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location and convenient to shopping and restaurants. Plenty of parking for our trailer.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 16일
We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and we are delighted to know we hit the mark with you. We look forward to your next visit with us.

8/10 - 좋아요

mary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon our guest experience.

10/10 - 훌륭해요

Jasmine

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 3일
Thank you so much for this 5-star review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 11일
Thank you so much for this review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.

6/10 - 괜찮아요

Debra

가족 여행
Not quite satisfied
Not happy with no daily housekeeping service. No free breakfast
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 9일
Thank you for taking the time to bring this to our attention. Your feedback helps us do better. We always aim to deliver a great experience. We will use the feedback to make us better and to ensure this doesn’t happen again.

10/10 - 훌륭해요

Jermel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean, my only complaint they were painting out side my room couldn't open my shades , they made alot of noise early in the morning sat and today. Will definitely return again.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 9일
Thank you for taking the time to bring this to our attention. Your feedback helps us do better. We always aim to deliver a great experience. We will use the feedback to make us better and to ensure this doesn’t happen again.

10/10 - 훌륭해요

Robyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 10월 30일
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely LOVED the room. Very peaceful. Thank you
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 4일
We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and we are delighted to know we hit the mark with you. We look forward to your next visit with us.

10/10 - 훌륭해요

Alexandre

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Cecilia

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 27일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

10/10 - 훌륭해요

Maria Silvia nzang

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was amazing and everything is close to you restaurant Bars banks and the airport and also is quite and clean I didn’t have to suffer finding my bank cause is there
2023년 9월에 4박 숙박함
답변 제공: Management 님, 2023년 9월 27일
Thank you for the 5 stars, your review is a great way to let us know we’re on track for making our customers happy! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

8/10 - 좋아요

Lydia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Finding the hotel was a little tricky. It is on a corporate business campus which has many excellent benefits. For instance, the hotel a variety of eateries near by, quick access to the interstate, in very quiet area, and it has a gas station tucked away across from the hotel. The check in clerk was amazing! The check out clerk and one of the bistro attendant were very curt and gruff. The indoor pool room is heated but not the water. They do supply towels which is a nice touch. The exercise room is adjacent to the indoor pool with a clear window wall which allows a nice view of the pool while you exercise on the tread mill or elliptical. The hotel was recently renovated and clean overall on the inside. The King room I stayed in had a frig but no microwave. The microwave is in the snack area near the service desk. The microwave is the only thing I personally saw that needed cleaning on the inside. There was a lot of dog poo in the grass going towards the water. Once you get through the poo there is a paved path around the water in the corporate business campus, great for walking or running. Inside the newly renovated room everything was modern and clean. I have to say that bed felt plush and I had no problems falling asleep however I wasn't able to stay asleep. I could hear someone's toilet flusing in the early morning hours both nights. I just played relaxing sounds to cancel out the flushing. Despite these irks, I would definitely stay again and recommend.
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 25일
Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. We appreciate your honest feedback.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed my experience at the courtyard by marriot and i would definitely reccomend it to the next person
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 25일
Thank you so much for this 10 out of 10 review. We really appreciate you being a customer. We look forward to delivering another excellent experience to you next time you visit.