Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Hotel in Matthews with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Free daily buffet breakfast
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hampton Inn by Hilton Charlotte/Matthews offers Southern hospitality with practical perks. Enjoy a free breakfast buffet, dry cleaning services, in-room WiFi, a fitness center, and a seasonal outdoor pool. Guests consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
The current price is ₩106,381
₩122,605 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.3 km
  • Sportsplex at Matthews - 6 min drive - 5.6 km
  • Bojangles' Coliseum - 13 min drive - 14.6 km
  • Spectrum Center - 18 min drive - 20.3 km
  • SouthPark Mall - 18 min drive - 15.1 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Miki's Restaurant - ‬20 min walk
  • ‪Cracker Barrel - ‬6 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Property highlights
At Hampton Inn by Hilton Charlotte/Matthews, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-out, and express check-in
  • A banquet hall, coffee/tea in the lobby, and an elevator
  • A vending machine, a front-desk safe, and laundry services
  • Guest reviews speak highly of the helpful staff
Room features
All 91 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Is Hampton Inn by Hilton Charlotte/Matthews pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hampton Inn by Hilton Charlotte/Matthews?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Charlotte/Matthews on Nov 30, 2025 start from ₩106,381, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hampton Inn by Hilton Charlotte/Matthews?

Self parking is available for USD 5.12 per day.

What time is check-in at Hampton Inn by Hilton Charlotte/Matthews?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hampton Inn by Hilton Charlotte/Matthews?

Check-out is at 11 AM.

Where is Hampton Inn by Hilton Charlotte/Matthews located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Matthews Community Center, and Bowlero Matthews. McAlpine Creek Greenway and Sportsplex at Matthews are also within 3 mi (5 km).

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Reviews

Hampton Inn by Hilton Charlotte/Matthews Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 277 out of 672 reviews
Rating 8 - Good. 201 out of 672 reviews
Rating 6 - Okay. 93 out of 672 reviews
Rating 4 - Poor. 54 out of 672 reviews
Rating 2 - Terrible. 47 out of 672 reviews

Reviews

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Very safe parking. The facility was very nice, clean & the staff welcoming.
Stayed 3 nights in Sep 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Kristan

A few pros: The staff was very friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service
The breakfast was great, the staff was great. The only complaint was the pool was closed, it was disappointing
Stayed 4 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025

8/10 Good

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine basic hotel. Staff friendly and efficient.
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth

Liked: Cleanliness
Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient and on our travel route. Nice and friendly staff. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of things.
Stayed 3 nights in Dec 2024

2/10 Terrible

Allen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool hasn’t been operational in months/years even though Expedia said it did. They also did not have the type room reserved available.
Stayed 1 night in Jul 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this location and service was great as always. The guest service representative was a dear.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff very welcoming.
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience to many venues...
Stayed 2 nights in Aug 2022

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.
Stayed 1 night in Jun 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and this stay was the best. More breakfast options. The room was very cozy and clean. Staff was kind and professional. Very pleased.
Stayed 1 night in Mar 2024

10/10 Excellent

Konni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall outstanding

4/10 Poor

Tameshia

Disliked: Property conditions & facilities
The property is in a nice area and staff there seem professional and friendly.Breakfast had a great selection. However the rooms are dates, furniture needs to be upgraded, the bathroom had cracks and holes. The bottom of toilet is rusted. This room has a cost of $169 and is certainly not worth that much.
Stayed 1 night in Jan 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water heater did not work. Both water in the sink and tub did not drain. When I tried to adjust the temperature on the thermostat on the wall, it fell off. I received no room service on the three days I stayed. I had to go and ask for fresh towels and take out my own trash. It was my worst Hilton experience.
Stayed 3 nights in Jul 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends

Visiting some friends in Mathew’s and they recommended the hotel. Was not disappointed.
Stayed 1 night in Nov 2023

4/10 Poor

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel. No security on staff to control disturbances from other guests. We experienced loud continuous barking dogs, another guest playing loud music, all of this and a filthy room after driving 8 hours from PA to attend my mother's funeral!
Stayed 1 night in Feb 2025

6/10 Okay

Kathleen

Location of as of excellent. Morning cafe excellent. Room clean. Bath had very slow drainage. Always water around our ankles when showering. Needed fresh grouting. TV not working. Think it was the remote battery. Cheerful and prompt housekeeping.
Stayed 4 nights in Sep 2024

6/10 Okay

peter

Liked: Cleanliness, room comfort
Disliked: Staff & service

basic room

The hotel is understaffed Long wait time at check in despite it being 7 .00pm. No staff to clean the room or change towels Given a room and found it was occupied and had to return to check in desk to get a new room.
Stayed 2 nights in Aug 2024

6/10 Okay

Yolandra

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
There was a sour odor in the lobby and entrance area, not sure what the smell was
Stayed 2 nights in Apr 2024