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Thank you so much for your fantastic review! We're thrilled to hear that our friendly staff made your stay at our hotel enjoyable. We take pride in providing excellent service, and your feedback lets us know we're achieving that goal.We're so glad you chose our hotel, and we hope to welcome you back again soon!

thank you for taking the time to leave such a wonderful review! We're thrilled to hear you had a positive experience and would highly recommend us to others. We strive to create a [positive adjective] atmosphere for our guests, and your feedback lets us know we're on the right track. We hope to see you again soon!"

Thank you for taking the time to leave a review, and we sincerely apologize that your recent stay with us fell so short of expectations. It sounds like you encountered several issues that significantly impacted your comfort and overall experience.We take guest comfort and safety very seriously. We are truly sorry that the air conditioning unit wasn't working in your room, the entrance light was malfunctioning, and the smoke detector malfunctioned with a chirping sound. These are all unacceptable issues, and we are taking immediate steps to address them. Maintenance will be checking the unit in your room as soon as possible, and we will ensure all lights and smoke detectors are functioning properly.We apologize for the rough towels and the thin walls that allowed noise to travel from neighboring rooms. We will be looking into ways to improve noise reduction and ensure our towels meet our standards for guest comfort.We understand that this experience was not what you deserved, and we would like to sincerely apologize for the inconvenience and disruption it caused. We hope you will give us another chance to demonstrate the high standards we strive for.

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Thank you for Rating us!!!

Thank you for rating us!!!

Thank you for your review and for bringing this to our attention. We apologize that your experience with requesting fresh towels wasn't ideal.We understand your frustration with waiting for housekeeping. While we typically rely on housekeeping to ensure proper delivery and restocking of towels throughout the day, we absolutely should have offered a more convenient solution. You should have been offered the option to collect the towels yourself, or we should have expedited the delivery through another staff member.We are retraining our front desk staff to ensure they prioritize guest requests and offer alternative solutions whenever possible. In the future, if you need anything, please don't hesitate to ask if there's a way to get it to you more quickly.Thank you for your feedback. It helps us identify areas for improvement and provide a better experience for all our guests.

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Thank you for your feedback regarding the airport shuttle schedule. We sincerely apologize that the last shuttle departure before midnight didn't accommodate your early morning flight at 5 am. We understand the importance of getting proper rest before a flight, and the limited shuttle availability must have caused unnecessary stress.We are constantly evaluating our shuttle service to best meet guest needs. Your feedback highlights a gap in our current schedule for early morning flights. We will take this into consideration and explore options for extending the last shuttle departure time or offering additional shuttles for early morning flights.In the meantime, we apologize again for the inconvenience caused. Perhaps on future stays, considering pre-booking a taxi or ride-sharing service might be a more suitable option for early morning flight departures, especially if you require additional time at the airport for security checks etc.Thank you for bringing this to our attention. We appreciate your understanding and hope to see you again soon, with a shuttle schedule that better caters to your travel needs.

thank you for rating us !!!

thank you for rating us!!!

Thank you for your feedback on our breakfast area. We sincerely apologize that it was not clean during your stay. We take pride in providing a fresh and inviting space for our guests to enjoy breakfast.Your feedback has been taken seriously, and we will be addressing this issue immediately with our housekeeping staff to ensure the breakfast area is maintained to our high standards of cleanliness.We appreciate you bringing this to our attention, as it helps us identify areas for improvement. We hope you'll give us another chance to provide you with a more positive experience on your next stay.

Thank you for taking the time to leave such a fantastic review! We're delighted to hear that you consistently find our hotel to be a good value, offering clean and comfortable rooms. It's especially rewarding to know you've chosen us for multiple stays - we truly appreciate your returning business.Our goal is to provide a consistently positive experience for all our guests, and your feedback lets us know we're achieving that. We look forward to welcoming you back again soon!

Thank you for taking the time to leave a review. We appreciate your feedback on both the positive and negative aspects of your stay.We're glad to hear that our hotel served you well as a convenient park-and-fly option. However, we sincerely apologize for the shortcomings you experienced with the shuttle service.Punctuality and safety are paramount to us. We will be addressing these concerns with the shuttle service provider to ensure they adhere to the scheduled pick-up times and utilize appropriate vehicles to comfortably and safely transport all passengers with their luggage.We understand your apprehension about the crowded minivan. We'll be working with the provider to confirm they are using vehicles that meet capacity guidelines for both passengers and luggage.Thank you again for bringing this to our attention. We value your business and hope to provide you with a more positive experience on your next stay.

Thank you for bringing this concerning issue to our attention. We sincerely apologize that you did not feel safe during your stay due to suspected drug use in the parking lot.Guest safety is our top priority. We take such allegations very seriously and will be conducting a thorough investigation of this incident. We will also review our security protocols in the parking area to ensure the safety of our guests and their vehicles.Regarding your refund, we understand your frustration. Since you did not check-in, our standard cancellation policy applies.

Thank you for your feedback on your recent stay with us. We appreciate you bringing both positive and negative aspects to our attention.We understand your concerns about the property needing an update. We are constantly evaluating our facilities and guest feedback plays a vital role in that process. We are committed to providing a comfortable and modern environment for our guests, and your comments will be taken into consideration for future renovations.Regarding your deposit, we apologize for the delay in receiving it back. The standard timeframe for deposit refunds is typically [number] business days. If it's been longer than that, we kindly ask you to contact our front desk directly at [phone number] or reply to this email with your reservation details. We'll be happy to investigate the issue and ensure your deposit is returned promptly.We appreciate your patience and apologize for any inconvenience this may have caused.

Thank you for your fantastic review! We're thrilled to hear you found our hotel to be a great budget option, especially for solo travelers. It's wonderful to know we provided a clean and comfortable space for your stay.Solo travelers often appreciate smaller, more manageable accommodations, so we're happy to hear ours fit your needs perfectly.We hope to be your go-to budget hotel in Charlotte again soon!

Thank you for your feedback on our pricing. We understand that cost is a major factor when choosing a hotel.We strive to offer competitive rates while maintaining the quality and amenities our guests expect. We would love to learn more about your experience to see if there were any specific factors that led you to believe the price was excessive.Would you be willing to share what aspects of your stay did not justify the price point? Perhaps there were missed amenities or services that could have improved your experience. Your feedback is valuable as we continuously evaluate our pricing strategy.We offer a variety of room types and packages to suit different budgets. If you'd be open to it, we'd be happy to discuss some alternative options that might be a better fit for your future stays.Thank you for your time and consideration.

Thank you for your review. We sincerely apologize that construction noise disrupted your sleep and prevented you from getting the rest you needed. We understand how frustrating this can be, especially when traveling.We strive to provide a peaceful and relaxing environment for all our guests. Unfortunately, construction schedules can sometimes be unpredictable. We should have communicated any planned construction to you during the booking process, or upon check-in, to give you the option to choose a quieter room or reschedule your stay. We apologize for this oversight.We are taking steps to improve our communication regarding any potential disruptions to ensure guests are informed in advance.

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Thank you for your review! We're happy to hear that our hotel was a comfortable option for your 12-hour layover. It's great to know you found the room updated and clean, even if the sheets had a few minor imperfections.We understand your point about the room size. While some of our rooms are optimized for a more spacious feel, others, like the one you stayed in, prioritize functionality for shorter stays. We appreciate you letting us know that it was still sufficient for you and your child.We're thrilled to hear that Patrick, our driver, and the young lady at the front desk were amazing and professional. We take pride in our staff's dedication to providing excellent customer service. Your kind words will be shared with them both.While a 12-hour layover stay worked well for you this time, we would love to have you experience all our hotel offers for a longer visit in the future.Thank you again for choosing our hotel, and we hope to welcome you back again soon!

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Thank you for your fantastic review! We're delighted to hear you found our rooms clean and comfortable, and that the hotel itself was spotless. It's important to us that our guests have a relaxing and hygienic stay.We're also happy to know that our free airport shuttle service was convenient for you. Having easy and reliable transportation to and from the airport is a major benefit for many travelers.Thank you for choosing our hotel, and we hope to welcome you back again soon!

Thank you for your delightful review! We're thrilled you enjoyed your one-night stay with us. It always warms our hearts to hear positive feedback about our staff – their friendliness and care are what we strive for!Knowing you'll be back for a longer stay is fantastic news! We have so much more to offer than just a comfortable bed for one night. Is there anything specific you'd like to experience during your next visit? We'd love to help you plan an itinerary.Thank you again for choosing our hotel, and we eagerly await your return!

Thank you for your review. We sincerely apologize for the disappointing experience you had with the stained beds and the rude shuttle driver. We take cleanliness and customer service very seriously.There is absolutely no excuse for the driver's behavior. We will be investigating this incident thoroughly and taking appropriate corrective action to ensure all our staff treat guests with courtesy and professionalism. The airport shuttle service is meant to be a convenient amenity for our guests, and the driver's actions fell far short of our expectations.We appreciate you mentioning that the registration girl was very sweet. We strive to have a welcoming atmosphere, and her kindness reflects that.Regarding the stained beds, we apologize for the oversight. Our housekeeping staff thoroughly cleans all rooms, and this clearly wasn't the case for yours. We are taking steps to reinforce our inspection procedures to prevent similar issues in the future.

Thank you for rating us!!!!!!

Thank you for your review! We appreciate your honest feedback about Microtel. We're glad to hear you found it to be a decent option for a short stay, especially considering the price point.We understand your comment about limited parking on weekends. We do have a designated parking area for our guests, but it can fill up quickly during peak times. We are currently exploring ways to optimize our parking options to accommodate more guests, especially on weekends. In the meantime, we recommend checking in earlier to secure a parking spot.If you consider staying with us again for a weekend visit, we recommend calling ahead to inquire about parking availability during your desired dates.Thank you again for choosing Microtel, and we hope to see you again soon!

Thank you for your review! We're happy to hear that our hotel served you well for your overnight stay before your early flight.While "alright" might not sound like the most enthusiastic praise, we understand that sometimes convenience and functionality are the top priorities. We strive to provide a clean, comfortable, and convenient environment for travelers like yourself.Is there anything we could have done to make your overnight stay even better? We appreciate any feedback that helps us improve the guest experience.Thank you for choosing our hotel, and we wish you safe travels on your future adventures!

Thank you for taking the time to leave a review. We're glad to hear that you found your hotel room clean and comfortable. However, we're very sorry to hear that the surrounding area felt unsafe. We understand the importance of feeling secure during your stay, and we apologize that the location fell short of your expectations.We continuously strive to improve the guest experience, and your feedback regarding the neighborhood is valuable. We're exploring ways to provide clearer information about the surrounding area during the booking process, potentially including virtual tours or highlighting nearby amenities.We appreciate your understanding and hope that despite the concerns about the location, the comfort and cleanliness of your room contributed positively to your stay.If you have any further suggestions on how we can improve your future experience, please don't hesitate to share them.Thank you again for choosing our hotel.

Thank you for taking the time to share your recent experience. We sincerely apologize for the inconvenience you encountered due to the technical glitch with Expedia, the temperature control issue in your room, and the late airport shuttle.We understand your frustration with the check-in process and the initial refusal to honor your reservation and price. While technical issues can occur, there is no excuse for not promptly finding a solution. We deeply apologize that this caused you stress and wasted your time. We are taking steps to improve our communication and problem-solving procedures to ensure such situations are handled efficiently and with greater empathy in the future.We're also sorry to hear that the temperature control in your room wasn't functioning properly. This is unacceptable and falls short of the comfortable environment we strive to provide. We will investigate this issue with our maintenance team to prevent similar occurrences.Finally, we apologize for the airport shuttle's delay. Timeliness is crucial, and any deviation from our scheduled pick-up times can significantly impact our guests' travel plans. We will address this issue with the shuttle service provider to ensure they adhere to our agreed-upon schedule.We hope you'll consider giving us another chance in the future

Thank you for taking the time to leave a fantastic review! We're thrilled to hear that you found our hotel clean and our staff to be professional and friendly. We take pride in providing a welcoming and comfortable environment for all our guests, and your feedback lets us know we're achieving that.Knowing that our staff's professionalism and kindness contributed to your positive experience is especially rewarding. We'll be sure to share your kind words with the team.We're delighted to hear you plan to book with us again! We strive to consistently offer clean facilities and exceptional service, and we look forward to welcoming you back soon.

Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed our clean facilities and found our staff to be friendly and helpful. We appreciate you acknowledging both aspects of your stay, as it means a lot to both our housekeeping and service teams.We strive to provide a welcoming and clean environment for all our guests, and your feedback lets us know we're achieving that. We also take pride in our staff's dedication to providing excellent service, and we'll be sure to share your kind words with the team.Thank you again for choosing our hotel, and we hope to welcome you back soon!

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Thank you rating us i am so sorry that your stay was not as good as you thought please give us another chance to make it better for you.

Thank you for taking the time to leave a review! We're thrilled to hear you found our hotel clean and comfortable. We strive to provide a spotless and welcoming environment for all our guests, and your feedback lets us know we're on the right track.Thank you again for choosing our hotel, and we hope to welcome you back soon!

Thank you for rating us

Thank you for your positive feedback and rating us!!!

Thank you for rating us!!!

Thank you for rating us!!!

Thank you for rating us!!!

i am sorry for the experience i hope you give us another chance so we can make your stay better

Thank you for rating us!!!

Thank you for taking the time to leave a review of your stay at our hotel. We're delighted to hear that you found our location convenient and the accommodations clean!We strive to offer our guests a comfortable and hassle-free experience, so your feedback means a lot to us. Providing a clean and accessible environment is a top priority, and we're happy to know we achieved that for you.Thank you again for choosing our hotel. We hope to welcome you back soon!

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I understand that you had a very negative experience at our hotel and I'm truly sorry to hear about the condition of your room. Finding used personal products is completely unacceptable and falls far short of the standards we strive for.I would like to investigate this matter further. Could you please provide me with some additional details, such as:The dates of your stay and your room number: This will help us identify the specific room and housekeeping staff involved.More specific information about the used personal products you found: This will help us understand the severity of the issue and ensure it doesn't happen again.Did you report this issue to the hotel staff during your stay?: If so, what was their response?I understand that this experience has likely tarnished your opinion of our hotel. However, I want to assure you that we take such matters very seriously and are committed to taking appropriate action to prevent similar incidents in the future. This includes:Conducting a thorough investigation: We will use your information to identify the room and housekeeping staff involved. We will then interview them and take appropriate disciplinary action if necessary.Reviewing our cleaning procedures: We will reassess our cleaning protocols to ensure they are robust enough to prevent such incidents from happening again.Thank you for taking the time to bring this issue to our attention. We appreciate your feedback and hope that you will give us another chance to show you the high standards we are capable of upholding.

Your glowing review absolutely brightened our day! It truly means the world to us to know that your stay has been "nothing but wonderful," especially during what sounds like a challenging trip.We are incredibly proud of our team's dedication to exceptional service, and it warms our hearts to hear how the employees, particularly the ladies at the front desk, have gone above and beyond to make your stay easier and more enjoyable.Hearing that we helped alleviate some of the difficulties you faced during your trip makes our efforts all the more worthwhile. We strive to create a welcoming and supportive environment for all our guests, and your kind words confirm that we're achieving that goal.Thank you again for choosing our hotel and for recommending us so highly. It would be an honor to welcome you back anytime!

Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear you had a wonderful stay and that our staff exceeded your expectations. We truly appreciate your kind words about their service and attentiveness.We're also happy to know you enjoyed the comfort and amenities of your room. While we can't guarantee absolute peace and quiet (especially when it comes to mythical neighbors!), we are always happy to address any noise concerns our guests may have. If the "Big Foot" situation ever arises again during your stay, please don't hesitate to reach out to our front desk. We're always happy to help mediate interspecies disputes (or at least provide earplugs!)Thank you again for your kind words and understanding. We hope to welcome you back soon, where we'll strive to make your next stay even more enjoyable, Big Foot-free included!

Dear Milton,Welcome back to our hotel! We're thrilled to see you after a few years' absence. It truly warms our hearts to know you chose us again for your recent business trip. We're so glad to hear that everything was great, with a clean room and a comfy bed to ensure a restful stay even amid busy travels.